Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service, prompt delivery, well packaged. I would like to comment that I feel the free gifts are unnecessary. Although very nice, I would value customer service over free gifts. I would prefer to try samples. A free gift would not entice me to use one company over the other, but a competetive price free postage/ returns would for example.”

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Posted 4 years ago

“Quick delivery and lovely packaging with free gifts!”

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Posted 4 years ago

“Efficient service and delivery and great products.”

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Posted 4 years ago

“It was good when I eventually got to speak to someone. However it was 3-hours from my first call, before I got a reply . Cant believe the phone queue was 3 hours long !”

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Posted 4 years ago

Thank you for taking the time to review our services. Due to the current circumstances, following the working guidelines and working from home some things may take longer to get a response. We are working hard to keep our customer service running at this time. Someone from our customer care team will be in touch. With love, Skincity.

Posted 4 years ago

“Amazing personalised service”

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Posted 4 years ago

“Quick & easy to order, communication is great and products received well within time stated to arrive.”

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Posted 4 years ago

“5* service, beautifully wrapped, free samples, speedy delivery. It was my first purchase but definitely not the last one. Than you!”

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Posted 4 years ago

“It is so good”

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Posted 4 years ago

“The delivery was fast. Price is much cheaper than other websites. Will def explore other brands in the future.”

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Posted 4 years ago

“Skincity had my favorite products and with the discount code they were very competitive. It was nice to get the delivery in the special packaging with the little Japanese gift token.”

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Posted 4 years ago

“Top quality products would definitely recommend!”

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Posted 4 years ago

“excellent, thank you”

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Posted 4 years ago

“excellent service product and enjoyed the free gift. I will be buying from you again.”

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Posted 4 years ago

“Amazing service, so quick and the product is incredible. Thank - you xx”

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Posted 4 years ago

“Efficient service, beautifully presented products.”

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Posted 4 years ago

“Easy website, super quick delivery (even in Corona times!) lovely packaging and the right size for the products (no large box with products rattling around inside padding in with loads os bubble wrap!)”

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Posted 4 years ago

“Just discovered this great website by accident - and so happy to get my skin care products with a great discount - super fast delivery, outstanding customer service”

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Posted 4 years ago

“Very happy with your services.”

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Posted 4 years ago

“Items arrived on time. I was given the option of how I wanted and what I wanted in the delivery package. Sample freebies and a miniature figure was included.”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

Skincity is rated 4.9 based on 9,655 reviews