skinny food co Reviews

“ They delivered on their promise and provided a level of service that exceeded my expectations. ”

“ Shocking customer service. Missing items, asking for proof of missing items, blaming fulfilment centres and saying they need photos to ‘investigate’ (that’s right - photos of a missing item) and then they just stop replying. ”

“ I don't know what is more disappointing, the fact I can't score less than 1 star or the customer service! ”

“ Food and service are fine but be prepared for the deluge of promotional emails received daily - three so far today and its just 12.30 ”

“ I sensed an issue with the customer service team, as explained below this is not the first time I had been met with complete lack of care and also naivety. ”

“ Dreadful company and customer service- ordered protein bars 2nd Dec for Christmas present- still not arrived by end Dec- no communications or apology. ”

“ So after the customer service department stopped responding (the response that I’d received previously I’m sure was a generic one sent to everyone waiting for their late deliveries) I contacted my bank who immediately retrieved my money back from The skinny food co. ”

“ Do better! I ordered oat milk from Skinny Food and they gave tracking info which was false, never posted the items and never responded to any of my correspondence. 0 stars. The only way to get their attention was to dispute the transaction through Paypal. I won't be using you again and I hope nobody else does either. You seem to care about the money more than customer service. ”

“ Paid £5.99 for express shipping nearly 2 weeks ago and still nothings been dispatched. What makes it worse is that I'm constantly getting emails/adverts about the company's next day delivery service and offers! No updates from the company or message on their website about delays. No offer of refund for the 5.99 shipping. Seems as though a lot of people feel the same. Rubbish ”

“ Having NOT received anything l can't say if the food is good? Absolute worst customer service ever. ”