SKY Reviews

Name: SKY
Rating: 1.62

1.6 Rating 599 Reviews

14 %

of reviewers recommend SKY

Company Reviews

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Metrics

1.6

Based on 599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just reduced my sky bill without any problem the person I spoke to was ciro he was very good straight away told me how he could reduce my package and I was was surprised usually it’s quite a long process that’s cool ciro”

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Posted 4 years ago

“Easy to access via mobile app and easy instructions to follow. However if issue is not resolved then sky free telephone customer service offer great support and get the issue resolved fast.”

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Posted 4 years ago

“Have stayed with them for about 6 years, no problems at all and great deals”

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Posted 4 years ago

“Excellent service, great communication excellent engineer”

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Posted 5 years ago

“Sky technical was very helpful and got it sorted in 5 minutes.”

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Posted 5 years ago

“I spoke to a technical customer service rep on the 7/6/19. Evgeni was the most helpful, polite and kind customer service agent i have ever spoken to. He assisted me with my query and went out of his way to solve my problem. Incredibly good at his job, very obvious that he enjoys helping people and goes out of his way to ensure the customer is happy. Definitely deserves a raise! Sky needs more customer service representatives like evgeni”

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Posted 5 years ago

“I have been using Sky broadband for 3 years. Usually, I don't have problems with Sky but I had a problem with my Skyhub (wireless light was off after I have reset the hub), I called Sky helpline at 10:45 pm and I was surprised that my call was answered and the problem was sorted quickly by Jasmine. Thank you, Jasmine, for your help.”

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Posted 5 years ago

“Sky always deliver excellent customer service. They have always dealt with my query fast and efficiently, even following it up and calling me back. I find their prices clear and fair and their products have never failed me.”

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Posted 6 years ago

“Exceptional service and professionalism”

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Posted 6 years ago

“Great service, easy to set up”

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Posted 6 years ago

“Very understanding patient made every effort to and successfully did as I ask friendly staff very nice”

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Posted 7 years ago

“Cracking service”

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Posted 7 years ago

“I got a better package from them than from my current provider, Post Office, so I am changing to Sky Talk, Line and Broadband”

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Posted 7 years ago

“just wanted to say I got some brilliant customer service for Dale on your Sky Talk Team on Wed. #”

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Posted 11 years ago

“Can't knock Sky's customer service. Had a right old upgrade and got me Sports back! Deals everywhere!”

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Posted 11 years ago

“Sarah at Sky just sorted me out a proper decent upgrade! Top customer service!! :-)”

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Posted 11 years ago

SKY is rated 1.6 based on 599 reviews