SKY Reviews

Name: SKY
Rating: 1.62

1.6 Rating 599 Reviews

14 %

of reviewers recommend SKY

Company Reviews

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Metrics

1.6

Based on 599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price for insurance thanks 👍”

Helpful Report

Posted 1 year ago

“This morning I spoke to Anna who resolved all my problems with great patience for my deafness. She is a star and deserves a pay rise”

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Posted 1 year ago

“Got to be one of the smoothest interactions with sky we have ever had, and we’ve been with sky for over 10 years now. Patrick got us a deal and a discount on our broadband, no hassle, no pushy selling, just great and genuine service. Sky should give this man a pay rise!”

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Posted 1 year ago

“No land line so contacted SKY by mobile. Gentleman talked me through procedures in order to reestablish successful connection .Very patient as had to disconnect and reconnect many cable. asamdisabled.”

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Posted 1 year ago

“I was having issues with my sky q mini boxes there was a message coming up on my tv screen saying issues no satellite connection rang sky the put me in touch with terry the technician omg how helpful was he he video called and after 2and half hours he fixed the problem one amazing man deserves a medal THANK YOU TERRY for your amazing help👍”

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Posted 2 years ago

“I got Barry in Retention’s and I have to admit, he was excellent. He called me every time on time, and broke barriers to get me a new deal on my package which was better than what I expected. I also dealt with Andrea who was brilliant fixing my sky VIP. She was polite and called me every time she said she would. I am with sky over 10 years, and due to the impeccable service from Barry and might I also add Andrea, i am happy to stay with sky. It’s understandable there can be bad experiences with any service provider but this shouldn’t reflect on all the individuals in the job. My sky tv has never had issue and I found any time I needed to contact them, albeit longs waits, they were courteous and accommodating. Thanks Barry for flawless service and thanks Andrea for sticking with it when I was having issues.”

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Posted 2 years ago

“site، site for seat geek StockX C.u.s.t.o'm'e.r ...s.e.r.v.i.c.e. +1 (8O5) 4IO 5O4O StockX C.u.s.t.o'm'e.r ...s.e.r.v.i.c.e. +1 (8O5) 4IO 5O4O StockX +1 (8O5) 4IO 5O4O kwaan أنهم استولوا على عملية الشراء الخاصة بي ، الآن لأنني لم أحصل عليهم من Tix master برد تم رفضه. أصبح العرض ثنائي الغيتار مع ديب ، وليس بيك فقط. زوجتي ، إعادة البيع المنبثقة مع ana”

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Posted 2 years ago

“Saurabh has been fabulous today whilst organising the upgrade of my broadband. I really wanted to do the survey to recommend Saurabh and believed it would be sent via email but it must be at the end of the call, and I put the phone down. I really hope that this review is seen by Saurabh’s supervisors. He is an asset to the company.”

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Posted 2 years ago

“Situation at home not very good at the moment due to illness. Had a problem with sky bill just spoken to a sky customer service man excellent service dread these type of phone calls at moment expected this to be complicated but very helpful advise . Been with sky for over 3 yrs first time for any type of problem with them. Five out of Five .Thanks”

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Posted 2 years ago

“Dale kaney who works for sky as an engineer in Scotland. Here is his sisters email emmakaney39@yahoo.com”

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Posted 2 years ago

“Just had sky installed I was a bit dubious at first but there was no need The technician Andy was absolutely brilliant and it was all done and dusted in 1/2 hour couldn't believe how quick he was and a very pleasant guy to boot talk about "wham bam thank you ma'am"€ Thanks sky and Andy Gerry .6”

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Posted 2 years ago

“I had a problem with a mini-box spoke to a really nice gentleman called Ryan he was very comprehensive with his answers extremely helpful and ordered an engineer to call in just two days,then he arranged for my monthly bill to be reduced by fifteen pounds.Fantastic service from a great company.10 out of 10.”

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Posted 2 years ago

“Just moved engineer who called to set up my broadband and TV was very helpful and polite”

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Posted 2 years ago

“Can’t fault sky, my broadband and sky Q is amazing. Yes I know it is pricey but sky is the best tv and broadband service. I know that it may take a while to talk to some one for help or advice but pretty much every company these days are sometimes tricky to contact any one it’s just life. I really don’t know why people give sky awful reviews.”

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Posted 2 years ago

“We talked to customer help line with a man named David despite me having health issues he was was very patient he obviously new all of Sky products and spent the time I needed to sort out my problem Thank you David hope I get to chat to you soon”

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Posted 2 years ago

“Excellent service from a sky representative called Dahren, knowledgeable polite and courteous he quickly resolved my issue thanks very much I can highly recommend sky in all aspects”

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Posted 2 years ago

“Fabulous company to deal with, Kind and friendly staff that put the customer first”

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Posted 3 years ago

“Always great customer service. Agents go the extra mile to help every time.”

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Posted 3 years ago

“I would like to thank Josh ( Sky service engineer)for his true professionalism from start to finish ,now my broadband runs like a dream fantastic service I would recommend Sky to everyone Back up awesome and if all people were like Josh with regards to work etiquette and dedication in regards to not giving up and finding the answer no other broadband would be considered”

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Posted 3 years ago

“Had problem with sky mini box so phoned up and was talked through how to fix it. I spoke to person named Stuart who was extremely helpful and he took his time talking through what I needed to do. Good customer service. 👍”

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Posted 3 years ago

SKY is rated 1.6 based on 599 reviews