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SKY Reviews

1.6 Rating 599 Reviews
14 %
of reviewers recommend SKY
1.6
Based on 599 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 18%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

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SKY 2 star review on 5th March 2025
Angelica M. Williams
SKY 1 star review on 3rd January 2025
Anonymous
SKY 1 star review on 5th December 2024
Cassandra
SKY 1 star review on 12th June 2024
Anonymous
SKY 1 star review on 12th June 2024
Anonymous
SKY 1 star review on 12th June 2024
Anonymous
SKY 1 star review on 29th April 2024
Anonymous
9
Anonymous
Anonymous  // 01/01/2019
Sky don’t appear to be totally honest about their products. I’ve just had to renew and was told I could get a better speed for the same money and now all we get is a black screen when changing channel, more buffering . Try to talk to a person , that doesn’t exist. Put in s complaint by email and now get messages telling me they’ve tried to call and I’m not answering but I’ve no missed calls. What on earth is going on? I have to be with Sky as we are in a bad reception area, tried other companies and it’s even worse. I would just love to talk to a human !!
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Posted 1 month ago
Very unsatisfied..Sky as a mobile team is very dodgy. I sent beck their devices since the 26/08/2022. Today is the 26/10/2022 they still have not taken off the credit agreement from my account and they expect payments which i have made till this day. They haven’t refunded back my payments and they have disconnected my sim cards. After I made a payment today, they said if I do not set a direct debit with them, then they do not connect my sims back on. I’m puzzled as to why they have no concern even though they have their devises. They daily call me with FALSE hope as they are still sorting it out. Seriously from the 26/08/2022 ????
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Posted 2 years ago
We came out of contract We had no correspondence from Sky They increased out monthly payments by £80 without any consultation We were already paying £110 I appreciate we were out of contract but we both work full time so some communication from the company would have been appreciated When we finally got through to their customer services we were on the phone nearly 2 hours to get it sorted Again this does not feel like good customer service for working people
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Posted 2 years ago
Lately recorded programmed have bben cutting off before they're finished
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Posted 3 years ago
Terrible customer service, ordered new remote for Sky Q . Told it was on its way now received communication that their is a problem and need to contact them . But they give you a number for all enquiries and wait time is horrendous. Better off buying remote from eBay , costs but no hassle .
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Posted 3 years ago
I have never had any real problems with customer service. They have always been very helpful and resolved any issues I have had. My problem is their news content now is more or less identical to BBC with left wing views and ‘woke’ content. They have also brought back the awful Kay ‘Surly’ Burley the disgraced newsreader who couldn’t bear being parted from her pals during lockdown whilst telling all of us to behave ourselves. I and many of my colleagues have switched to GB News for more balanced views of news & current affairs - it’s a new channel and was a bit shakey to start with but is improving by the day. Apart from their news - I still like sky!
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Posted 3 years ago
After having talk talk for years I went with skyQ package to try. OMG. So disappointed. Had my grandchildren staying and there was absolutely nothing for them to watch . Shocking! Without paying extra divers. I am so regretting my decision. Now I have to wait 18 months.
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Posted 3 years ago
Very Good customer service, but changed me £50 for a sky multi room book even when Iv been playing for it for a year. I never got sent a box when I set it up.
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Posted 4 years ago
good deal offered
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Posted 7 years ago
SKY is rated 1.6 based on 599 reviews