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SKY Reviews

1.6 Rating 599 Reviews
14 %
of reviewers recommend SKY
1.6
Based on 599 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 18%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

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SKY 2 star review on 5th March 2025
Angelica M. Williams
SKY 1 star review on 3rd January 2025
Anonymous
SKY 1 star review on 5th December 2024
Cassandra
SKY 1 star review on 12th June 2024
Anonymous
SKY 1 star review on 12th June 2024
Anonymous
SKY 1 star review on 12th June 2024
Anonymous
SKY 1 star review on 29th April 2024
Anonymous
9
Anonymous
Anonymous  // 01/01/2019
My prior email address is no longer operational, and I can't access my account anymore since when I tried to contact it, I got an error saying that the domain was no longer in use. Since it feels like my hard-earned money is gone, it's difficult for me to express how I feel about this. Thank goodness, Treblesltd*com allowed me to receive my money back. I suggest contacting them if you need assistance getting your money back.
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Posted 3 months ago
Hi just like to say l had a lovely experience with a sky engineer that fix my sky dish Her name was Debbie she's was absolutely amazing. She truly deserves a Oscar for her representation for sky Outstanding lady engagement Promote her
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Posted 3 months ago
I think l have just got over a nervous breakdown! All because of SKY. l have been without a land line since the 1st of July 2024 and today the it’s told me I’m connected, after two friends helped me out. But it’s not, the television screen has being on that this 11.00am this morning, l have tried phoning SKY. ONLY to be told all information is ON LINE. I don’t wish to bore you with fact is l am a 86 and l am proud to say that l use an iPad every day. But with no help what so ever fROM SKY l was at a complete loss at how to fix it up. And l really think you should know that your staff tell lies as l was assured (possibly to get rid of me ) that a man would come along once the HUB was delivered and set it all up. Only to be told by another member of staff That was RUBBISH. TO BE HONEST WITH YOU PEOPLE, WORDS FAIL ME, and if you are at all interested to know l still don’t have a land line, your comments would be appreciated before l start packing up all your goods and returning them and l shall be writing to the Ombudsman.
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Posted 6 months ago
Sue from the cancellation team was great. The service overall they rest need training and considering iv been a loyal customer for 10 years plus but it’s really expensive for what you get.
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Posted 9 months ago
I lkke having sky but i dont like how they give you a rubbish dral once your contract expires . Wont match my broadband deal with that of a new customer . No where near in fact . We can create our own tv package with seperate streaming services and seperate broadband when will they learn to look after steady paying customers.
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Posted 10 months ago
If any problems with tv or broadband very helpful to sorting it out
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Posted 3 years ago
Thank you to Lisa this morning fantastic customer service this morning from her .
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Posted 4 years ago
Generally a good service, would be better if you could record shows more than one week in advance. Occasionally wi fi drops out and can take some time to be connected.
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Posted 5 years ago
Good service provided
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Posted 5 years ago
Kind of sad Rob from Sky customer service won't be calling anymore now my Internet is fixed
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Posted 11 years ago
SKY is rated 1.6 based on 599 reviews