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Skyline Taxis222111 Reviews

1.9 Rating 114 Reviews
F
Happiness Grade
F

Customer Service - Bad

0.00%
Industry Average
Bad customer service.
posted 7 months ago - Sandra
I booked by phone acar for 10 luggage to the airport i dont know how he heared 7 luggage and send acar fit 5 luggages to solve this problem they said they will send another car but they late It was v bad service
posted 1 year ago - Munira
Skyline igives a very very POOR service.
posted 2 years ago - Yomi
The customer service employees needs some extensive trainings on how to talk to customers.
posted 2 years ago - G. P
Hi, To say that I'm" not satisfied "with your service is to say nothing.
posted 2 years ago - Anonymous
Left my friend and I waiting for 45 mins for a taxi despite reassurances of 'just 5 minutes' on a very quiet Thursday evening. Very poor service and consistently lying about timings.
posted 2 years ago - Anonymous
My taxi was booked a night before for 6:30am. Then at 6:45 I had not even seen anything. No update, no calls and nothing. I then called the customer service and she said yeah the taxi will take another 15 minutes. No apologies or nothing. I then was like I am late already no update from u so I wld have even called my work to update them. Then she said I can make a complaint to the office then. Like 😳
posted 2 years ago - Anonymous
Horrendous service, not even a 1 star!!! Driver left two ladies stranded at midnight and customer services have ignored my calls and lies to me for 60 hours and 15 phone calls! Issue still not resolved!!!! DO NOT EVER USE THIS COMPANY
posted 2 years ago - Anonymous
“If you are not satisfied with the cab service to yourself of any ill-treatment and feel you are at risk with the service that is provided which includes the requirement of any disability and your needs, you have the right to contact your Northampton Council where these self-employed drivers get their License if this warrants your case.
posted 2 years ago - Maria
AWFUL, TERRIBLE SERVICE!!! WORST TAXI EXPERIENCE I HAD IN MY LIFE!!! Me and my friend attended a concert last 21st of May and take note, I booked the cab to collect us from Stadium MK back to Russell Square ONE WEEK BEFORE the event, which they confirmed.
posted 2 years ago - Anonymous