Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,071 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01823 665500

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Sleeps12.com 5 star review on 3rd December 2024

Liz Suggett

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service - extremely responsive when I had questions and kindly sent me a reminder when I had omitted to complete some of the booking information. I also particularly appreciated the call to discuss details when I was choosing which property to book. Would highly recommend and will definitely use again.”

Helpful Report

Posted 10 months ago

Hi Caroline Glad to hear you have had a positive experience with the Sleeps12 team and our personal approach. We very much look forward to accommodating you in the future.

Posted 10 months ago

“Heartily recommend Sleeps12 for anybody who is looking for a good venue for a family or group celebration.”

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Posted 11 months ago

Good to hear, Thanks for taking the time to leave a review.

Posted 10 months ago

“The property we stayed in was exactly as described and clean, booking was easy with email reminders when necessary which was helpful. I am now just awaiting return of our security deposit. Overall a lovely stay and easily booked”

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Posted 11 months ago

Glad you enjoyed your time at Dustings. Thank you for your review.

Posted 10 months ago

“Perfect for family birthday, stunning views, great patio, hot tub & spa pool, large table for meals, plenty of everything, well stocked kitchen, lovely welcome gift when we arrived, house manager quick to respond when I contacted her, small issue sorted, drinks pantry very useful and underfloor heating welcome in evenings”

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Posted 11 months ago

Nice to hear you all enjoyed your time at Dancing Hill and appreciated the stunning views.

Posted 10 months ago

“Very impressed with everything the layout was very good the pool and outside area was very good and being all enclosed was excellent for the dog and todfker”

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Posted 11 months ago

Verena, we are glad you enjoyed your stay at Whitehaven. Thanks for leaving a review.

Posted 11 months ago

“This was our 5th visit to a sleeps 12 property. As usual, everything was as expected and first class. Josh,s Kitchen cooked for us one night which was excellent. The local New Inn was very welcoming and great value for money. There was plenty to do in the area without having to drive too far”

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Posted 11 months ago

Hi Julie Thank you for leaving a lovely review, we are glad you enjoyed your stay at Viney Hill Country House. Sleeps12 look forward to accommodating you again in the future.

Posted 11 months ago

“Website and booking process was easy to navigate, and a quick phonecall to customer services answered the questions I had. Property we booked was great, and facilities just as described on the site. Breakage deposit returned promptly on returning home. Would happily use again.”

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Posted 11 months ago

Hi Sarah Thank you for taking the time to leave a company review, glad to hear you were happy with our service. Glad to hear you all enjoyed your stay at Dawdledown.

Posted 11 months ago

“Sleeps 12 were easy to contact, knowledgeable and helpful, which is what you need when you are organising such a large event. The booking and guest request process was easy. Everything went very smoothly. Will definitely use again. Thank you.”

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Posted 11 months ago

Appreciate you taking the time to leave us a great company review. We look forward to seeing you again.

Posted 11 months ago

“Excellent service and good customer care.”

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Posted 11 months ago

Great to hear, Thanks.

Posted 11 months ago

“Stayed at properties twice now with sleeps 12, do not disappoint. Beautiful properties of very high standard, would highly recommend.”

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Posted 11 months ago

Hi Karen We appreciate you taking the time to leave us a company review.

Posted 11 months ago

“second time holiday renting through Sleeps12.com and can’t fault them”

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Posted 11 months ago

Lynn, We appreciate you taking the time to leave a review, I am glad you enjoyed your stay at House on the Hill. Sleeps12 look forward to accommodating you in the future.

Posted 11 months ago

“I found Sleeps 12 to have a very decent selection of large properties at really competitive prices. Having booked my property in Somerset, on arrival I found the photo gallery of the property that I used when deciding on the house was accurate. If I was to have one minor moan, it's the near 2 weeks it can take to get your security deposit credited back to your account. Other than that, I have no problem recommending Sleeps 12 for your large property holiday needs.”

Helpful Report

Posted 11 months ago

Thank you for your review and are happy with the Sleeps12 service, In regards to your Security Deposit the feedback is much appreciated.

Posted 11 months ago

“We celebrated out Diamond Wedding with a otal of 16 family members and all were completely satisfied with the booking system and everything aboutt our stay was what we expected.”

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Posted 11 months ago

Thank you for your review I am glad you enjoyed your stay. Sleeps12 look forward to accommodating you in the future.

Posted 11 months ago

“Really happy with the service. Full and accurate details of the accommodation and booking process. Regular updates and reminders leading up to our stay, and clear contact points if needed. I'd definitely rebook with sleeps12.com.”

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Posted 1 year ago

Good to hear, thank you for taking the time to leave feedback.

Posted 11 months ago

“Being able to celebrate our ruby wedding with our family in that amazing house, cottage & grounds was better than we ever imagined. The way the pool has been built into the hillside with that spectacular view is very special, we all swam every day. The snooker room is also so special along with the woodburning stove creating a wonderful ambience.The cottage is also amazing. It was everything we wanted, peace, space and tranquility, you could not hear anything else except birds singing. It was truly wonderful. We will definitely be returning.”

Sleeps12.com 5 star review on 4th April 2024

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Posted 1 year ago

“Sleeps12.com were very easy to deal with and any questions were quickly answered. The accomodation found was amazing and a great price compared to many other websites. This house slept 13 of us and was the most beautiful house and gorgeous surroundings. Everyone was very impressed - we would definately revisit this website again as all the houses look stunning.”

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Posted 1 year ago

Great review thank you. Pound Farm is a beautiful property, Glad to hear you all had a lovely time.

Posted 11 months ago

“We had a great week at the Old Rectory near Watchet in Somerset. We were warmly welcomed by Claire who was very helpful all week. The house itself was very well equipped and beautifully decorated with lots of space and separate areas allowing different activities. There are great walks directly from the house. The Sleeps12 website is easy to use and questions were responded to promptly”

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Posted 1 year ago

Thank you for leaving a review. We are glad that you all enjoyed your stay at The Old Rectory, Sleeps12 look forward to accommodating you in the future.

Posted 11 months ago

“Very good admin. Just would prefer a hold to be put on a card for the damage deposit rather than £500 actually taken.”

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Posted 1 year ago

Hi Sarah Thank you for taking the time to leave valid feedback.

Posted 11 months ago

“OUTSTANDING!!! This is our 8th cottage as a group and over the years we've stayed in some crackers but this one knocks spots off the lot of them. The facilities are fantastic, size of the property is so much bigger than the photos portray, decor is very well done, it's modern, clean and also cosy. Hosts were lovely and nothing was too much. We're already organising dates to return”

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Posted 1 year ago

Hi James Always nice to hear you all enjoyed your stay. Thanks for leaving a review.

Posted 1 year ago

“What a wonderful property Churchill is. Everyone in our group of friends and family agreed it's even better than it looks in the photos, so much space and spotless throughout. Plenty of places nearby to visit including Coates Willow Centre, Lyme Bay winery as well as Lyme Bay, and three national trust properties not far away. We all agreed must find another reason to come here again.”

Sleeps12.com 5 star review on 26th March 2024

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Posted 1 year ago

Thank you for leaving a review and glad you all enjoyed your stay at the stunning Churchill 20.

Posted 1 year ago

Sleeps12.com is rated 4.9 based on 1,071 reviews