Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,072 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01823 665500

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Sleeps12.com 5 star review on 3rd December 2024

Liz Suggett

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We hired Pitmaston House to celebrate my 75 th birthday it was fantastic, very comfortable, hot tub was super even has good takeaways and restaurants nearby and a visit to Worcester Cathedral is advised. A special mention about Becky the house manager she could not do enough to make our weekend a success Recommend Pitmaston House”

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Posted 3 years ago

We are very pleased to hear you enjoyed Pitmaston House and we hope to have you stay again.

Posted 3 years ago

“Amazing location fabulous house everything you need even a welcome pack definitely will be returning”

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Posted 3 years ago

Thank you for your review we hope to see you soon.

Posted 3 years ago

“Extremely professional company to deal with right from the initial booking. It was no trouble to answer multiple questions about the property we booked or to obtain different details from the owners. Simone especially was always pleasant and efficient. Due to Covid we changed/downsized from a very large property to one half the size and Sleeps12.com could not have been more helpful. The property we eventually booked was immaculately clean and of a very high standard. We would certainly use Sleeps12.com again and highly recommend them.”

Helpful Report

Posted 3 years ago

Thank you for your kind review we are pleased to hear that you found our service efficient and that Simone was helpful. We look forward to seeing you again.

Posted 3 years ago

“This was the first time we have used the company. It will not be the last and can thoroughly recommend them for their efficiency. The whole process was very efficient.”

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Posted 3 years ago

Thank you for your review. We look forward to seeing you again.

Posted 3 years ago

“Have stayed at several houses now with family. Every stay has been perfect and we always leave wanted to book the next one . Staff at sleeps 12 always easy to get hold off and any issues quickly sorted. Owners of all property’s always been a pleasure to deal with. Thanks again”

Helpful Report

Posted 3 years ago

Thank you for your kind review. We are glad to hear that you have enjoyed staying with us over the years and we look forward to seeing you again.

Posted 3 years ago

“Great friendly service”

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Posted 3 years ago

We are pleased to hear you thought our service was friendly.

Posted 3 years ago

“Great service beautiful accommodation very happy”

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Posted 3 years ago

Thank you for your review. We are pleased to hear you agree that our accommodation was beautiful.

Posted 3 years ago

“Excellent service from the polite and friendly staff , any questions were answered well and explained if needed, will definitely be booking with them again”

Helpful Report

Posted 3 years ago

We are delighted to hear that you found our staff polite and useful. We look forward to hearing from you again

Posted 3 years ago

“Excellent communication & property even better than we thought. No problems at all.”

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Posted 3 years ago

We are glad to hear you enjoyed the property and we hope to see you again.

Posted 3 years ago

“We stayed at sanfield house sleeps 12 we’re amazing so professionl and helpful. As a big family we would 100% recommend to use sleeps 12”

Helpful Report

Posted 3 years ago

Thank you for your kind review. We're glad to hear you would recommend us and we hope you enjoyed your stay.

Posted 3 years ago

“We had the most amazing stay. House was beautiful, decorated for Christmas which made our stay extra special. Would highly recommend and will be booking again in the future 🎄🎁 💝”

Sleeps12.com 5 star review on 20th December 2021

Helpful Report

Posted 3 years ago

We are so pleased to hear you enjoyed your stay. We look forward to having you stay again.

Posted 3 years ago

“What a fabulous time spent at Jurston Barn in Somerset!! Sleeps12 arrangement of our visit was first class. Communication was excellent and any questions or concerns were dealt with professionally and promptly. Jurston Barn itself was stunning. It was exactly as the photographs showed. The owner,Ann, was delightful and she made our stay even more special. I would highly recommend Sleeps12 and Jurston Barn!”

Helpful Report

Posted 3 years ago

Thank you for your review, we are extremely pleased to hear that you enjoyed your stay at Jurston barn and that you found our visit arrangements, first class. we hope to see you again in the future.

Posted 3 years ago

“I found all the communication from sleeps12 regarding my booking was excellent. Any time I phoned the staff were really friendly and sorted my query instantly. It made me feel so reassured and confident that the accommodation was going to be spot on- and it was. I would highly recommend booking with sleeps12.”

Helpful Report

Posted 3 years ago

Thank you for your review, We are pleased to hear that you found our communication and staff to a high standard and that your accommodation was spot on.

Posted 3 years ago

“Excellent service . Friendly personable staff who answer queries quickly and efficiently Good communication Security deposit returned promptly.”

Helpful Report

Posted 3 years ago

We are very pleased to hear you were happy with our staff and service and thank you for your review.

Posted 3 years ago

“Booking went smoothly, queries dealt with in a timely fashion. Would use this company again.”

Helpful Report

Posted 3 years ago

Thank you for your review, we hope to see you again.

Posted 3 years ago

“Sleeps12 were very helpful with our booking for a large family group. Our accommodation was of a very high standard. Any queries we had were dealt with quickly, we enjoyed a lovely weekend together as a family.”

Helpful Report

Posted 3 years ago

We are pleased to hear you were happy with the high standard of the property and more pleased to hear that your family enjoyed your weekend together with us.

Posted 3 years ago

“Property excellent standard and sleeps 12 staff a joy to deal with, always helpful and friendly. Stayed in two houses with them and they really have been excellent.”

Helpful Report

Posted 3 years ago

Thank you for your kind review, We are glad to hear that you enjoyed dealing with us.

Posted 3 years ago

“Excellent customer service especially from Jessica who looked after us when having to move our dates during the pandemic ! She was very prompt in answering all queries a true asset to the company”

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Posted 3 years ago

Thank you for your review and we are pleased to hear that you were happy with Jessica's customer service

Posted 3 years ago

“I have used Sleeps 12 twice now for two different properties and I find the service first class. I would highly recommend Sleeps 12 to friends and family. Both properties I stayed at were excellent. I was also impressed at the speed the security deposit was paid back as other companies tend to string this out for two - three weeks. All descriptions , images and other info were accurate which enabled me to make an informed choice. Excellent service!”

Helpful Report

Posted 3 years ago

We are very pleased to hear you were happy with our service. we look forward to having you stay with us again.

Posted 3 years ago

“The whole booking process from start to finish was effortless and stress free. Great communication throughout. Will definitely use again”

Helpful Report

Posted 3 years ago

We are pleased to hear you found our company easy to use and we look forward to your next stay

Posted 3 years ago

Sleeps12.com is rated 4.9 based on 1,072 reviews