Small Engine Warehouse Reviews

Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

4.8 Rating 1,367 Reviews

94 %

of reviewers recommend Small Engine Warehouse

Company Reviews

Metrics

4.8

Based on 1,367 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse 5 star review on 2nd September 2024

Anonymous

Anonymous // 01/01/2019

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“Very fast shipping and a smooth transaction. Motor exactly as described.”

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Posted 1 month ago

“They were very helpful”

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Posted 1 month ago

“GOT ENGINE QUICKLY! CUSTOMER IS VERY HAPPY!!”

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Posted 1 month ago

“unit in stock. great price. fast shipping. will buy again”

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Posted 1 month ago

“Great way to repower my 6x4 gator.”

Small Engine Warehouse 5 star review on 2nd August 2024

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Posted 1 month ago

“I chose SEW because of their Customer service reviews. I now give a 2-star rating because of their lack of customer service. The engine came in 1 day and had great promise. As I went thru the kit there were parts wrong and or missing. I called customer service, talked to Robin, She created a ticket, and asked for pictures (which I sent that night). I heard absolutely nothing else from SEW until this request for a review. I sent 10 emails over 9 days and received NO RESPONSES! Ended up buying the missing parts from Amazon and engineering my own fixes. Not what I expected.”

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Posted 1 month ago

“Fast shipping”

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Posted 1 month ago

“The choices of engines was great as were the prices and everything went smoothly. Delivered quickly.”

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Posted 1 month ago

“Thank you for the help in purchasing the correct motor. It works just as expected it fired up on the second pull and works great.”

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Posted 1 month ago

“Engine ordered was the correct one I ordered. Arrived on posted schedule and was in good condition. Very satisfied.”

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Posted 1 month ago

“Very fast delivery, engine works great so far!”

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Posted 1 month ago

“Good pricing, knowledgable staff, fast service, professional shipping. All good.”

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Posted 1 month ago

“Got what I needed in a timely manner. I will be ordering again as the need arises. Thanks to everyone at Small Engine Warehouse.”

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Posted 1 month ago

“Awesome transaction”

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Posted 1 month ago

“Got the engine and it worked great easy setup”

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Posted 1 month ago

“Brandon was very helpful and answered any questions I had in making my deciesion in purchasing this engine. Packaged very well. Very happy with purchase.”

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Posted 1 month ago

“I purchased this replacement engine for my Gravely a little over three weeks ago, and the initial service was fantastic. Dustin helped me verify that the engine would "plug and play." Last week, after I cut the grass, I noticed the motor had oil leaking from the top, and I immediately contacted them to start a claim. I also sent them pictures of the engine. They said someone would contact me by phone to troubleshoot the issue. Shortly after, I received an email stating they could not tell anything from the pictures and that I needed to take it to a local dealer. I then called back, tried to get help again, and was told someone would reach out. I now have a seized motor, and nobody will help me. Again, it is about 3 weeks old; it should not have an issue, nor should I take it to a dealer who is 6 weeks behind to have it looked at. Something new should get more than an email. Something new, in my opinion, should warrant a replacement being sent out right away and them taking the broken one back. Sadly, customer service has come to this, and nobody cares.”

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Posted 1 month ago

“Motor shipped quickly and started fine after adding oil and gas.”

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Posted 1 month ago

“Stop bothering me for a review everyday that's not why you have my email and phone number”

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Posted 1 month ago

“Found me the correct motor to replace mine on my riding mower. Had it shipped and delivered within 3 business days as promised.”

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Posted 1 month ago

Small Engine Warehouse is rated 4.8 based on 1,367 reviews