Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

“The engine got here really fast earlier than I expected. It started on the second pull and ever since the first pole, very pleased with the performance has good power no trouble so far”

Helpful Report

Posted 2 months ago

Thank you so much, Michael, for your glowing 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are thrilled to hear that the engine arrived promptly, exceeding your expectations. It's fantastic to know that the engine started effortlessly on the second pull and has been performing exceptionally well ever since. We are delighted that you are satisfied with its power and have encountered no issues so far. Your satisfaction motivates us to continue providing top-notch products and outstanding service. Thank you once again for choosing Small Engine Warehouse!

Posted 2 months ago

“Absolutely top notch customer service had an issue with PayPal billing and they were able to fix the problem in time and still had the engine shipped in time.”

Small Engine Warehouse 5 star review on 22nd June 2024

Helpful Report

Posted 3 months ago

Dear Matt, Thank you so much for awarding us a five-star rating for your experience at Small Engine Warehouse. We truly appreciate your feedback and are thrilled to hear that our customer service exceeded your expectations. Moreover, we are delighted that we were able to address your issue with PayPal billing promptly, ensuring a smooth and timely delivery of your engine. Your satisfaction is our utmost priority, and we are determined to provide absolute top-notch service to all our valued customers. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you again in the future. Best regards

Posted 2 months ago

“Placed order on a Tuesday and received on Thursday and this is after ordering from Amazon and still didn't get it after 2 weeks I highly recommend this site very fast shipping my engine arrived in good condition put on my mower and was back cutting my grass in less than 2 hrs”

Helpful Report

Posted 3 months ago

Dear John, Thank you so much for your fantastic 5-star review of Small Engine Warehouse! We truly appreciate your support and recommendation. We are delighted to hear that you had a positive experience with us and that our shipping exceeded your expectations. Our team works diligently to ensure prompt delivery, and we are thrilled that your engine arrived in good condition and enabled you to get back to cutting your grass in no time. Your feedback encourages us to continue providing excellent service and high-quality products. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here for you! Thank you once again for choosing Small Engine Warehouse. We greatly appreciate your business. Best regards

Posted 2 months ago

“Dustin helped me to select the engine to replace mine and very quick delivery”

Helpful Report

Posted 3 months ago

Dear Roger, Thank you so much for taking the time to leave us a 5-star rating! We really appreciate your support and trust in Small Engine Warehouse. We are thrilled to hear that our team member, Dustin, was able to assist you in selecting the engine and that you were satisfied with the quick delivery. We strive to provide excellent customer service and deliver products efficiently, so it's fantastic to know that we delivered on those aspects. Once again, thank you for choosing Small Engine Warehouse. If you have any further needs or questions, please don't hesitate to reach out to us. We look forward to serving you in the future! Best regards

Posted 2 months ago

“Great customer service and great time frame on receiving.”

Helpful Report

Posted 3 months ago

Dear Scott, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and support. We are delighted to hear that you had a positive experience with us, particularly in terms of the great customer service and quick delivery timeframe. Providing excellent service and ensuring timely deliveries are always our top priorities. Your loyalty as a customer means the world to us, and we sincerely thank you for choosing Small Engine Warehouse. We look forward to continuing to serve you and meeting your future needs. Once again, thank you for your wonderful review and for being a loyal customer. We truly value your business and trust. Warm regards

Posted 2 months ago

“Great people to work with. Thank you !”

Helpful Report

Posted 3 months ago

Dear Tim, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We truly appreciate your kind words and are thrilled to hear that you had a great experience working with us. Great people like you make our job even more worthwhile. Thank you for your support! Great people to work with. Thank you! Best regards

Posted 2 months ago

“Got the engine fast a few days got it in stalled and wouldn’t start. Checked wiring twice everything was right. Called and talked to troubleshooting sent me out new parts that didn’t fix the problem. Since they sent me parts they closed my help ticket. now when I called and told them it didn’t fix it I get tossed to the end of the line. It’s been almost a month and my grass is tall and my city has Wrote me a ticket.”

Helpful Report

Posted 3 months ago

“Great experience, you can talk to a person rare these days , definitely recommend them”

Helpful Report

Posted 3 months ago

Dear Ray, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We appreciate your feedback and are thrilled to hear that you had such a great experience with us. It's true, that being able to talk to a person directly can be a rarity these days, and we're glad to provide that personalized touch. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best regards

Posted 2 months ago

“in stock quick delivery”

Helpful Report

Posted 3 months ago

Dear William, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and feedback. At Small Engine Warehouse, we strive to provide nothing but the best service and products to our valued customers, and it's delightful to hear that we have met your expectations. We are thrilled to inform you that our inventory is always stocked, ensuring quick delivery for our customers. Your satisfaction is our top priority, and we are committed to delivering a seamless shopping experience. Thank you again for choosing Small Engine Warehouse for your needs. We look forward to serving you in the future! Best regards

Posted 2 months ago

“Pros- Happy with the service and product was a described Cons - wiring didn't match up, engine mounts had to be tapped”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your support and are delighted to hear that you were happy with our service and that the product met your expectations. We take pride in delivering products as described. However, we apologize for the inconvenience you faced with the wiring and engine mounts. Wiring information for the engine can be downloaded directly from a link in the sales receipt that was emailed to you when your order shipped. I have emailed you a copy of your receipt, owner's manual, and wiring diagram just now. Also, just an FYI, most engines now come unthreaded and must be tapped. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you again in the future!

Posted 2 months ago

“Thanks for your help”

Helpful Report

Posted 3 months ago

Dear Robert, Thank you for taking the time to rate Small Engine Warehouse with 4 stars! We truly appreciate your feedback and support. Thanks for your help in sharing your positive experience with us. It means a lot to our team! If you have any further comments or suggestions, please don't hesitate to reach out. We are always here to assist you. Thanks again and we look forward to serving you in the future! Best regards

Posted 2 months ago

“Engine was exatly what I was needing for the repair of the lawn mower I had.”

Helpful Report

Posted 3 months ago

Thank you so much, Jesse, for the fantastic 5-star rating of Small Engine Warehouse! We sincerely appreciate your feedback and are thrilled to hear that our service has met your expectations. We're glad the engine was exactly what you needed for the repair of your lawn mower. If you ever require any further assistance or have any questions, please don't hesitate to reach out. We hope to serve you again in the future!

Posted 2 months ago

“awsome company fast shipping very helpful staff will certinaly use again”

Helpful Report

Posted 3 months ago

Dear Alex, Thank you for taking the time to give Small Engine Warehouse a 5-star rating! We truly appreciate your kind words and support. It's great to hear that you found our company awesome, with fast shipping and a very helpful staff. We're thrilled to have been able to assist you, and we look forward to serving you again in the future. Best regards

Posted 2 months ago

“Engine came quick running good so far”

Helpful Report

Posted 3 months ago

Dear Mark, Thank you so much for your amazing 5-star review of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that the engine arrived quickly and is running smoothly for you so far. Your satisfaction means the world to us, and we’re grateful for customers like you. If you have any further questions or need any assistance, please don't hesitate to reach out. We're always here to help. Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your positive experience! Best regards

Posted 2 months ago

“Quickest turnaround time I've seen on an order. Ordered on Friday, delivered on Monday.”

Helpful Report

Posted 3 months ago

Thank you so much, Loren, for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear about your positive experience with us. Our team takes great pride in delivering exceptional service and ensuring the quickest turnaround time for our valued customers, just like yourself. It's fantastic to hear that you placed your order on a Friday and received it promptly on Monday. We're here to provide you with top-notch products and service every step of the way. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you in the future!

Posted 2 months ago

“Staff is very knowledgeable and helpful. The ordering process was very easy. The engine that I purchased fit perfectly and was easy to install. The shipment and delivery was fast, arriving a day ahead of schedule. Great prices !”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful 5-star rating! We are thrilled to hear that you had a positive experience with Small Engine Warehouse. Our staff takes pride in providing excellent customer service, and we are delighted that you found them to be knowledgeable and helpful. We're also pleased to hear that the ordering process was easy for you and that the engine you purchased fit perfectly and was easy to install. At Small Engine Warehouse, we want to ensure that our customers have a hassle-free experience from start to finish. Furthermore, we are glad that our fast shipment and delivery exceeded your expectations, arriving a day ahead of schedule. We understand the importance of timely delivery, and we strive to make it happen. Finally, we would like to express our gratitude for your kind words about our great prices. Our goal is to offer high-quality products at competitive prices, so it's fantastic to know that we have met your expectations in that regard as well. Once again, we appreciate your feedback and your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again! Best regards

Posted 2 months ago

“The individual that took my call and wrote up the order was great and helpful.”

Helpful Report

Posted 3 months ago

Dear Robert, Thank you so much for leaving us a fantastic 5-star rating! We sincerely appreciate your kind words and support for Small Engine Warehouse. We're thrilled to hear that the individual who assisted you during your call was both great and helpful in writing up your order. Providing exceptional customer service is one of our top priorities, and we're glad that we were able to meet your expectations. Once again, thank you for choosing Small Engine Warehouse. We truly value your business and look forward to serving you again in the future. Best regards

Posted 3 months ago

“Exceptional service no bumps or anything in and out with my engine 👍”

Helpful Report

Posted 3 months ago

Dear John, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a smooth and hassle-free experience with your engine purchase. Your kind words about our exceptional service mean a lot to us. We constantly strive to provide top-notch customer service, and it's rewarding to know that we met your expectations. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. Thank you once again for choosing Small Engine Warehouse. We're grateful for your trust and delighted to have you as a satisfied customer. Best regards

Posted 3 months ago

“a good engine it work good .”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you are satisfied with our products and services. It's great to know that the engine you purchased is working well for you. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We value your business and look forward to serving you again. Thanks again!

Posted 3 months ago

“Ordering the correct replacement part was quick and easy. Emailing the tracking number would have been helpful.”

Helpful Report

Posted 3 months ago

Thank you so much for sharing your positive experience with Small Engine Warehouse and for rating us with five stars! We greatly appreciate your feedback and are thrilled to hear that ordering the correct replacement part was quick and easy for you. I do show that we emailed you at rolfn@ix.netcon.com the Invoice and the tracking information on 6/6/2024 at 4:06 pm when it shipped out. You may want to check your junk/spam folder sometimes it can go into that folder. I did just email that information to you again so that you will have another copy of it, however. We always want to ensure customers who provide their email addresses get a copy of their receipt/invoice and tracking information. If that doesn't happen, please let us know so we can correct it. Once again, we are grateful for your support and hope to assist you with any future needs. Best regards

Posted 3 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse Reviews