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Small Engine Warehouse Reviews

4.8 Rating 1,422 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
Quick, easy, found right what I needed. They had a much larger selection that other places I looked at and slightly better prices on the engine I purchased plus shipping, which was free because I was over the price mark.
Helpful Report
Posted 4 months ago
Thank you so much, Steven, for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that your experience with us was quick, easy, and successful in finding exactly what you needed. We pride ourselves in offering a wide variety of options and competitive prices, ensuring that our customers always get the best value. We're glad you found our selection to be larger than other places you looked at and that our prices, along with the added benefit of free shipping, made your engine purchase even more worthwhile. Your satisfaction is our top priority, and we're grateful for your support. We look forward to serving you again in the future!
Posted 4 months ago
Didn’t expect to talk to a live person when I called for assistance. My call was picked up on the second ring. I was transferred to a knowledgeable guy. That made up my mind to order from these guys instead of Briggs and Stratton directly. They also have more info on their website than the manufacturer. Great service!
Helpful Report
Posted 4 months ago
Dear Tom, Thank you so much for your 5-star rating and kind words about Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our support team. We take great pride in providing exceptional customer service, and it is fantastic to know that our timely response and knowledgeable assistance made a difference in your decision to order from us instead of Briggs and Stratton directly. Furthermore, we are delighted that you found our website to be informative and helpful with the wealth of information we provide. Meeting the needs of our customers is our top priority, and we are glad that our service met your expectations. Once again, thank you for choosing Small Engine Warehouse. We appreciate your business and look forward to serving you again in the future! Best regards
Posted 4 months ago
Replaced a series 7000 Kohler engine from a Cub Cadet zero turn and was blessed with honest and instructive customer sales service. Have used the new Kohler engine for about 1 hour and everything is going well so far. All the functions and accessories from the 10 year old mower plugged right into the wiring and bolted right onto the frame. You must be able to tap and die some things and have reasonable mechanical and electrical abilities but engine received was as described and customer service was high quality
Helpful Report
Posted 4 months ago
Dear Harris, Thank you so much for your 5-star rating of Small Engine Warehouse! We truly appreciate your support and we're thrilled to hear that you had a fantastic experience with our customer sales service. We're glad that our team was able to provide you with honest and instructive assistance throughout your purchase. It's great to hear that the new Kohler engine has been working well for you and that all the functions and accessories are seamlessly integrated with your 10-year-old mower. We understand that some mechanical and electrical skills were required, but we're glad that our engine lived up to its description and that you found our customer service to be of high quality. Once again, thank you for choosing Small Engine Warehouse. We value your trust and we're always here to provide you with top-notch products and support. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Best regards
Posted 4 months ago
the motor worked sery good
Helpful Report
Posted 4 months ago
Dear Judy, Thank you so much for taking the time to rate Small Engine Warehouse with a fantastic 5-star review! We truly appreciate your feedback and support. We're thrilled to hear that the motor you purchased worked exceptionally well for you. It's always rewarding to know that our products are meeting and even exceeding our customers' expectations. Should you require any further assistance or have any future needs, please don't hesitate to reach out to our dedicated team. We're always here to help and ensure your satisfaction. Once again, thank you for your kind words and for choosing Small Engine Warehouse! Best regards
Posted 4 months ago
Amazing and fast shipping. Would recommend to anyone.
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Posted 4 months ago
Dear Frank, Thank you so much for your incredible 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had an amazing purchasing experience with us. Your satisfaction is of utmost importance to us, and we are glad to know that our fast shipping made a positive impression. We truly appreciate your recommendation and will continue to provide exceptional service to our valued customers like yourself. If there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you in the future! Best regards
Posted 4 months ago
Exactly what we needed, shipment included all necessary to install, and no delays in shipping.
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Posted 4 months ago
Dear Judy, Thank you so much for giving Small Engine Warehouse a 5-star rating! We greatly appreciate your feedback. We're thrilled to hear that our shipment included everything necessary for installation and that there were no delays in shipping. We strive to provide our customers with exactly what they need, and your satisfaction is our top priority. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards
Posted 4 months ago
The seduce was excellent. We were amazed at how quickly we received our mitir.
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Posted 4 months ago
Dear Ron, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled that you had an excellent experience with us. "The service was excellent. We were amazed at how quickly we received our order." It brings us joy to hear that we were able to meet your expectations and deliver your order in a timely manner. Your satisfaction is our top priority, and we are committed to providing outstanding customer service. Thanks again for choosing Small Engine Warehouse. We truly value your business and look forward to serving you again in the future! Best regards
Posted 4 months ago
Fast delivery and hood products
Helpful Report
Posted 4 months ago
Thank you so much, Cody, for awarding us with a stellar 5-star rating at Small Engine Warehouse! We truly appreciate your positive feedback. Your satisfaction is our utmost priority, and we are thrilled to hear that you had a great experience with us.We also wanted to acknowledge your kind words about our fast delivery and quality products. Ensuring prompt delivery and offering top-notch merchandise are fundamental aspects of our commitment towards exceptional customer service. It's fantastic to know that we were able to meet your expectations in both areas. Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your wonderful feedback. We look forward to continuing to serve you with our excellent products and speedy delivery in the future.
Posted 4 months ago
Great people to deal with and super fast shipping
Helpful Report
Posted 4 months ago
Dear Thomas, Thank you so much for your 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that your experience with us was exceptional. We couldn't agree more - our team takes pride in being great people to deal with, and we strive to provide the fastest shipping possible. Your satisfaction is our top priority, and we look forward to serving you again in the future! Warm regards
Posted 4 months ago
Very competitive pricing. Extremely helpful staff. Even handled a return very well when I bought the wrong part. I will most certainly come back to Small Elgin Warehouse again!
Helpful Report
Posted 4 months ago
Dear Mark, Thank you so much for your wonderful 5 star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with us. We are delighted that you found our pricing to be very competitive and that our staff was extremely helpful throughout your visit. It's always our goal to provide exceptional service to our customers, so we couldn't be happier to hear that we met your expectations. We're also glad to hear that we were able to quickly and efficiently handle your return when you accidentally purchased the wrong part. We understand that mistakes happen, and we're always here to assist our valued customers in any way we can. Thank you for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards
Posted 4 months ago
Brandon was excellent help and sent me exactly what I needed. Engine is running great. I have recommended your company to any of my friends looking for an engine. Thanks very much. Bill Rethmeier
Helpful Report
Posted 4 months ago
Dear Bill, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our company. We're delighted to know that Brandon provided you with excellent assistance and successfully sent you exactly what you needed for your engine. It's wonderful to hear that your engine is running great and that you've even recommended our company to your friends in search of engines. Your recommendation means a lot to us, and we are grateful for your support. Should you or your friends have any further needs or inquiries, please don't hesitate to reach out. Thanks once again for choosing Small Engine Warehouse! Best regards
Posted 4 months ago
Engine came promptly. SEW should specify the meaning of the suffix on the model number for Briggs and Straton engine, i.e. meaning of "F1" to distnguish features, such as threaded mount versus board holes. However, the engine with board holes may have been unique of the manufacture of the lawn mower. Consider Small Engine Warehouse as an excellent supplier for the non-comercial consumer.
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Posted 4 months ago
Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We also want to thank you for providing us with valuable feedback regarding the meaning of the suffix on the model number for Briggs and Stratton engines. Feedback like yours helps us improve our services and provide a better experience for all of our customers. Rest assured, we will take your suggestion into consideration and work towards providing a clear explanation of the suffixes in our product descriptions. We understand the importance of distinguishing features, such as threaded mount versus board holes, and aim to make the information easily accessible to our customers. Once again, we are grateful for your kind words and for choosing Small Engine Warehouse as your supplier. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. Best regards
Posted 4 months ago
Quick delivery engine worked great customer is very happy
Helpful Report
Posted 4 months ago
Thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your positive feedback on Small Engine Warehouse. It's fantastic to hear that our quick delivery and high-performing engine have brought satisfaction to you our valued customer. Your support means a lot to our team, and we hope to continue exceeding your expectations in the future. Thank you once again for choosing Small Engine Warehouse. We look forward to serving you again soon! Best regards
Posted 4 months ago
Excellent knowledge, fast shipping
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Posted 4 months ago
Dear Bill, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We take pride in providing exceptional customer service and it's great to know that our knowledge and fast shipping were appreciated. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Warm regards
Posted 4 months ago
Great customer service!
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Posted 4 months ago
Thank you, Jody, for your fantastic 5-star rating! We truly appreciate your kind words and support. Great customer service is our utmost priority, and we're thrilled that you experienced it firsthand. Should you need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon at Small Engine Warehouse!
Posted 4 months ago
Great resource, quick delivery and exact fit. Will certainly be purchasing from here in the future
Helpful Report
Posted 4 months ago
Thank you so much for your fantastic 5-star rating of Small Engine Warehouse, Art! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We're glad that our products were a great resource for you, and that our quick delivery and exact fit met your expectations. It's awesome to know that we've earned your trust and that you'll be coming back to shop with us in the future. Thank you for your support, and we look forward to serving you again soon!
Posted 4 months ago
Both engines arrieved timely to my home door, well packed and undamaged. For my craftman yardman 3000, I installed the briggs 23 hp but had to find bolts at Jerry home improvement, and rob longer excellerator cables from an old mower was expected, electrically it plugged right up. The 19 hp 540 cc had new mounting bolts included which helped due to engine mount holes were unthreaded, plug didn't match so the wiring instructions included helped there. One issue was on the 19 hp single cylender right out of the box it had no spark once wired. I check the magneito and it was out of ajustment at 15 & 20 thousands, I didn't think to check if it was bad, I just swapped in my old motor magneito set it at 11 thousands and it had spark then started right up. Obviously, this was a manufacture issue not a seller issue. I'm very happy, and I will order from you again at some point. Thank you again!
Helpful Report
Posted 4 months ago
Dear James, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We are glad to know that both engines arrived promptly and in excellent condition. It's fantastic that the Briggs 23 hp engine fit well into your Craftsman Yardman 3000 and that you were able to find the necessary bolts at Jerry Home Improvement. We understand that some adjustments and modifications are expected when dealing with different engines, and we are glad to hear that the electric connections went smoothly. We apologize for the inconvenience caused by the unthreaded engine mount holes and the mismatched plug on the 19 hp 540 cc engine. However, we are pleased that the included new mounting bolts helped resolve the issue, and that the wiring instructions were helpful. We appreciate your understanding that the lack of spark on the 19 hp engine was a manufacturing issue and not a fault of ours. Thank you for your trust in us, and we are delighted that you are happy with your purchases. It means a lot to us that you would consider ordering from us again in the future. Please do not hesitate to reach out if you have any further questions or need any assistance. Blessings
Posted 4 months ago
Motor and everything fit good very pleased except wire terminals were shorting out the fuse adjusted terminal wires and everything worked good
Helpful Report
Posted 4 months ago
Dear Danny, Thank you so much for your stellar five-star rating and for sharing your positive experience with Small Engine Warehouse! We truly appreciate your support. We are thrilled to hear that the motor and everything fit well, and we're glad that you're pleased with your purchase. We apologize for the inconvenience caused by the shorting out fuse due to the wire terminals. However, we're delighted to know that you were able to resolve it by adjusting the terminal wires, resulting in everything working smoothly. Your feedback is invaluable to us, as it helps us improve our products and services. Should you require any further assistance or have any questions, please don't hesitate to reach out to us. We're always here to help. Thank you again for your kind words and for choosing Small Engine Warehouse. We greatly appreciate your support! Best regards
Posted 4 months ago
Great product line. Shipping was a little pricey.
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Posted 4 months ago
Thank you so much for taking the time to rate us and share your experience with Small Engine Warehouse! We truly appreciate your 4-star rating and the feedback you provided. We are delighted to hear that our product line has impressed you. We take great pride in offering high-quality products that meet our customers' expectations. Your appreciation serves as a motivation for us to continue delivering great products and service. Additionally, we understand that shipping costs can sometimes be a concern. We constantly evaluate our shipping options to ensure the best balance between cost and speed. We apologize if our pricing was higher than expected, and we will take your feedback into consideration to improve our shipping solutions. Once again, we sincerely appreciate your feedback and for choosing Small Engine Warehouse. We are always here to assist you and provide the best customer experience possible. Thank you and warm regards
Posted 4 months ago
Purchased a 25hp Briggs v-twin. Small engine warehouse is a great source for small engines. The customer service was very informative when I ordered the engine. They shipped the engine right away and I received it in two days. Great experience. The only thing I would recommend is replace the factory oil drain tube with one that’s more reliable. Plastic parts are prone to failure. I would definitely use and recommend Small engine Warehouse.
Helpful Report
Posted 4 months ago
Dear Chuck, Thank you so much for your 5-star rating of Small Engine Warehouse! We are thrilled to hear about your positive experience purchasing a 25hp Briggs v-twin engine from us. We are proud to be a trusted source for small engines, and it is great to know that you found our customer service to be informative. We strive to provide top-notch service to all our customers. Additionally, we are delighted that you received your engine promptly, within just two days of ordering. We understand the importance of quick and efficient shipping. Thank you for your feedback regarding the factory oil drain tube. We appreciate your suggestion to replace it with a more reliable option. Customer feedback is invaluable to us as we constantly strive to improve our products and provide an even better experience for our customers. Once again, we sincerely thank you for choosing Small Engine Warehouse, and we truly appreciate your recommendation. Please don't hesitate to reach out if you have any further needs or inquiries. We look forward to serving you again in the future. Best regards
Posted 4 months ago
Small Engine Warehouse is rated 4.8 based on 1,422 reviews