Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

“Great site. Speedy delivery. There was no notification of the delivery and the $2,000 engine was left at the end of my driveway?”

Small Engine Warehouse 5 star review on 25th December 2023

Helpful Report

Posted 10 months ago

Thank you, Randal, for your wonderful 5-star rating of Small Engine Warehouse. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Great site and speedy delivery are definitely aspects we strive to deliver consistently. However, we sincerely apologize for any inconvenience caused regarding the delivery notification and the placement of your $2,000 engine. We understand your concern and will take this into account to improve our services and communication in the future. We value your business and look forward to serving you again in the future. If you have any further comments or questions, please feel free to reach out to us. Thank you once again for choosing Small Engine Warehouse!

Posted 8 months ago

“The engine arrived on the second day as I was told told it will be so far no problems with it after maoting it oil and gas fired right up”

Helpful Report

Posted 10 months ago

Dear Randy, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your kind feedback and are thrilled to hear that you are satisfied with your purchase from Small Engine Warehouse. We are delighted to know that the engine arrived promptly, just as we had informed you, and that you encountered no issues with it. It's great to hear that after adding oil and gas, it fired right up without any problems. We take pride in providing high-quality products, and your satisfaction means the world to us. Once again, thank you for your support and for choosing us. Feel free to reach out if you need any further assistance in the future. We look forward to serving you again! Best regards

Posted 8 months ago

“Your counter man , Dustin made it easy to deal with your co. very pleasant and knowledgeable. The shipping was very fast, even though it was Christmas week!”

Helpful Report

Posted 10 months ago

Dear James, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your kind words and are thrilled to hear that your experience with us was exceptional. Your counter man, Dustin, is an invaluable member of our team, and we're delighted to know that he made your interaction with our company easy and enjoyable. We pride ourselves on providing excellent customer service, and it's fantastic to hear that Dustin was both pleasant and knowledgeable. Moreover, we understand that fast shipping is essential, especially during busy periods like Christmas week. We're pleased that our shipping team was able to deliver your order promptly, ensuring a smooth and timely experience. Thank you again for your support and for sharing your positive experience with Small Engine Warehouse. We truly value your business and look forward to serving you in the future. Best regards

Posted 8 months ago

“These wheels were perfect ! Salesman was very helpful, and they were shipped out faster than I expected Thanks so much !”

Helpful Report

Posted 10 months ago

Dear Timothy, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're glad to hear that the wheels you purchased were perfect for your needs. Our team takes pride in offering high-quality products that meet our customers' expectations. We're also delighted that our salesman provided helpful assistance throughout your purchase process. Additionally, we understand the importance of prompt shipping, and we're thrilled that your order arrived faster than expected. We strive to provide efficient and reliable service to all our customers. Thanks again for choosing Small Engine Warehouse, and we look forward to serving you again in the future! Best regards

Posted 8 months ago

“I ordered a fuel cap for my generator from the Small Engine Warehouse. Once all of the info was given I received the part in the mail within a few days.Unfortunately, due to some unforeseen glitch it didn’t fit. However, Scotty worked with me to find out what the problem was and had three options for a solution! I am very satisfied with the professional way things were handled! I would definitely use their services again!!”

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Posted 10 months ago

Dear Lora, Thank you so much for giving us a 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience with Small Engine Warehouse. We are sorry to hear that the fuel cap you ordered didn't fit due to an unforeseen glitch. However, we are delighted to know that Scotty was able to assist you in finding a solution to the problem. Our team always strives to handle every situation in a professional manner, and we are glad that you were satisfied with the way things were handled. Once again, we are grateful for your feedback and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us. Best regards

Posted 8 months ago

“Excellent service. I received the engine I ordered very quickly and very well packaged. Delivered with no damage.”

Helpful Report

Posted 10 months ago

Dear KENNETH, Thank you so much for taking the time to give us a glowing 5-star rating for Small Engine Warehouse! We truly appreciate your support and feedback. We are delighted to hear that you had a positive experience with us and that our service met your expectations. We pride ourselves on providing excellent service and ensuring fast and secure delivery for our customers. It's great to know that the engine you ordered arrived promptly and was well-packaged, with no damage whatsoever. Your satisfaction is our top priority, and we are thrilled that we could meet your needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. We are here to help! Thanks again for your wonderful review, and we look forward to serving you again soon. Best regards

Posted 8 months ago

“Great communication & product as described and arrived in great condition. Also fast shipping and employees represent Engine Warehouse Great!”

Small Engine Warehouse 5 star review on 23rd December 2023

Helpful Report

Posted 10 months ago

Dear Vernon, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We greatly appreciate your feedback and support. We are thrilled to hear that you had a positive experience with us. Our team at Small Engine Warehouse takes great pride in providing excellent communication to our valued customers like you. We are glad to know that our products met your expectations and arrived in perfect condition. Furthermore, we are delighted that you were impressed with our fast shipping service. Timely delivery is one of our top priorities, and we are glad we could meet your expectations in this regard. Once again, thank you for your kind words. We are truly grateful for customers like you who recognize and appreciate our dedication to providing exceptional products and customer service. Best regards

Posted 8 months ago

“Perfect replacement engine for my splitter. Bolted right up. Fast delivery. Pleasant, knowledgeable staff.”

Helpful Report

Posted 10 months ago

Dear Clebe, Thank you so much for taking the time to leave us a stellar 5-star rating! We truly appreciate your support and are thrilled to hear that Small Engine Warehouse was able to provide you with a perfect replacement engine for your splitter. It's fantastic to know that it bolted right up and that our delivery was fast. Our team takes great pride in being both pleasant and knowledgeable in assisting valued customers like yourself. Should you need any further assistance, please don't hesitate to reach out. Thanks again! Warm regards

Posted 8 months ago

“Great service”

Helpful Report

Posted 10 months ago

Dear Daniel, Thank you so much for your excellent 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. Great service is something we strive for here at Small Engine Warehouse, and we're glad that it reflected in your buying journey. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again soon! Best regards Small Engine Warehouse

Posted 8 months ago

“Good service”

Helpful Report

Posted 10 months ago

Thank you so much, Tim, for your exceptional 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. Providing good service is our top priority, and we are pleased that we were able to meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing Small Engine Warehouse!

Posted 8 months ago

“Fast shipping everything was packaged very professionally.”

Helpful Report

Posted 10 months ago

Thank you so much, Josh, for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your support and kind words. We're thrilled to hear that you were satisfied with our fast shipping and professional packaging. Ensuring your order arrives swiftly and in perfect condition is always our top priority. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future!

Posted 8 months ago

“Staff very helpful - found the right replacement engine for a nearly 30 year old log splitter. Engine arrived the next day and started on the first pull!”

Helpful Report

Posted 10 months ago

Thank you so much for your wonderful 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear about your positive experience. We are delighted that our staff was able to assist you in finding the perfect replacement engine for your log splitter, despite its age. Our team works diligently to ensure that our customers find exactly what they need, and it brings us joy to know that we delivered on our promise. We understand the importance of prompt delivery, and we are glad to hear that your engine arrived the very next day. Additionally, it's great to know that the engine started effortlessly on the first pull. Our aim is to provide high-quality products that you can rely on. Thank you once again for choosing Small Engine Warehouse. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again. Best regards Small Engine Warehouse Team

Posted 8 months ago

“Excellent service very pleased”

Helpful Report

Posted 10 months ago

Thank you so much, John, for awarding Small Engine Warehouse with a fantastic 5-star rating! We truly appreciate your kind gesture and are thrilled to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we are delighted to know that we have met your expectations. We look forward to providing you with exceptional service in the future as well. Thank you once again for choosing Small Engine Warehouse, and have a wonderful day!

Posted 8 months ago

“Was able to locate a hard to find B&S replacement engine for my mower at a great price. Staff was very knowledgable which is what you need when trying to make sure what you order will work on your mower.”

Small Engine Warehouse 5 star review on 20th December 2023

Helpful Report

Posted 10 months ago

Dear Gordon, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your kind feedback and are thrilled that we were able to assist with locating the hard-to-find B&S replacement engine for your mower at such a great price. Our knowledgeable staff takes pride in providing accurate information to ensure that you make the right purchasing decision for your specific needs. If you ever need any further assistance or have any other inquiries, please don't hesitate to reach out. We're always here to help! Thanks again for choosing Small Engine Warehouse, and we look forward to serving you in the future. Kind regards

Posted 8 months ago

“I received my engine today and it was laying on its side! The box was not labeled this side up or any reference to how it was to bee haded during shipping. Haven't opened it up yet to inspect it for any damage yet.”

Helpful Report

Posted 10 months ago

Dear Howard, Thank you so much for taking the time to share your feedback about Small Engine Warehouse. We appreciate your kind words and are thrilled to hear that you had a positive experience with us. At Small Engine Warehouse, our main priority is customer satisfaction, and we are committed to providing top-notch products and services to ensure that our customers are happy. We are continuously working on improving our inventory and delivery processes to meet our customers' needs efficiently and promptly. We are delighted that you found our staff to be helpful and knowledgeable. We strive to create a friendly and supportive environment where customers like you feel comfortable reaching out for assistance. If you ever need any further assistance or have any more questions, please do not hesitate to reach out. Our team is always here to help and ensure your satisfaction. Thank you again for your feedback and for choosing Small Engine Warehouse. We look forward to serving you in the future! Warm regards

Posted 8 months ago

“Finally talked to somebody who knew what they were doing . Guy I talked to at the shop very knowledgeable. Other places I called had no idea which fuel tank fit my generator. I wish I could remember the dudes name that helped me.”

Helpful Report

Posted 10 months ago

Dear Jim, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled that you had a positive experience with us. We're delighted to hear that you finally connected with someone who knew what they were doing! Providing knowledgeable assistance is something we pride ourselves on, and we're glad our shop employee was able to help you find the right fuel tank for your generator. We understand how frustrating it can be when other places lack the expertise to assist. We apologize that you can't recall the name of the individual who assisted you, but rest assured, we'll pass on your kind words to our team. It's always encouraging to hear that our staff's expertise and dedication made a difference in your experience. Thank you again, Jim, for choosing Small Engine Warehouse as your trusted source. We truly value your business and look forward to serving you in the future. Best regards Small Engine Warehouse

Posted 8 months ago

“Great price and fast shipping.”

Helpful Report

Posted 10 months ago

Dear Bernie, Thank you so much for taking the time to leave us a glowing 5-star rating! We truly appreciate your kind words and for choosing Small Engine Warehouse for your engine needs. We are thrilled to hear that you found our prices to be great and that the shipping was fast. Customer satisfaction is our top priority, and we strive to provide our customers with the best deals and a seamless shopping experience. Thank you once again for your support and for being a valued customer. We look forward to serving you in the future! Warm regards

Posted 8 months ago

“I called and spoke with Dustin, very knowledgeable and courteous. He answered all of my questions and placed my order promptly. My engine arrived a few days later, the exact engine I ordered, very well packaged. I will be making future purchases.”

Helpful Report

Posted 10 months ago

Dear Donald, Thank you so much for taking the time to give us a 5-star rating for Small Engine Warehouse. We greatly appreciate your kind words and feedback. We are thrilled to hear that Dustin provided you with exceptional service, answering all of your questions and promptly placing your order. We take pride in our knowledgeable and courteous team members. We are also delighted to know that your engine arrived in a few days, exactly as you ordered, and was well-packaged. Your satisfaction is our utmost priority, and we strive to deliver top-notch products to our valued customers. We look forward to serving you again in the future and providing you with the same level of exceptional service and high-quality products. Best regards

Posted 8 months ago

“The engine I ordered was exactly what I was after and it was delivered faster than I expected . I was very pleased with the service and the price”

Helpful Report

Posted 10 months ago

Dear Thomas, Thank you so much for sharing your wonderful 5-star rating of Small Engine Warehouse! We are thrilled to hear that the engine you ordered was exactly what you were after and that it was delivered faster than expected. It brings us immense joy to know that you were pleased with both our service and price. Your satisfaction is our utmost priority, and we are grateful for your kind words. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to serving you again! Best regards

Posted 8 months ago

“I only waited three days or so. Great service!”

Helpful Report

Posted 10 months ago

Dear Joseph, Thank you for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our service. We pride ourselves on delivering exceptional customer service, and it is always rewarding to receive such positive reviews. "I only waited three days or so. Great service!" Your kind words mean a lot to us, and we are delighted that we were able to provide you with a timely and outstanding service. We aim to ensure the satisfaction of all our customers, and your feedback reaffirms that we are heading in the right direction. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future and providing you with the same level of exceptional service. Best regards

Posted 8 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse Reviews