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Small Engine Warehouse Reviews

4.8 Rating 1,372 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,372 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Small Engine Warehouse 5 star review on 2nd September 2024
Charles Yoder
Small Engine Warehouse 5 star review on 27th August 2024
James Snyder
Small Engine Warehouse 5 star review on 27th August 2024
Kevin Anderson
Small Engine Warehouse 5 star review on 24th August 2024
Ron Panzica
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
81
Anonymous
Anonymous  // 01/01/2019
I have bought 2 engines so far from them and some mower parts aswell Chris has been absolutely fantastic to work with and I highly recommend talking to him about any of your mower needs so far very pleased with the service I have received thanks again Chris your the man ! Adrian Gaults Greenscapes
Helpful Report
Posted 6 months ago
Dear Adrian, Thank you so much for your outstanding 5-star rating and review of Small Engine Warehouse! We truly appreciate your support and are delighted to hear about your positive experience. We are thrilled to know that you have already purchased two engines and some mower parts from us. It's great to hear that Chris has been exceptional in assisting you and meeting all your mower needs. We agree, he is truly fantastic to work with and we will make sure to pass along your kind words to him. We are committed to providing top-notch service to all our valued customers, and it brings us immense joy to hear that you are pleased with the service you have received so far. Once again, thank you for choosing Small Engine Warehouse. We are grateful for your recommendation and are here to assist you with any future needs. Thank you, Adrian, and have a wonderful day! Best regards, Small Engine Warehouse
Posted 6 months ago
Not sure how they could have done better. One photo call and motor was on the way. Price was very good and it was in my garage in three days.
Helpful Report
Posted 6 months ago
Dear Carl, Thank you for taking the time to rate Small Engine Warehouse with 5 stars! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. "Not sure how they could have done better. One phone call and motor was on the way. Price was very good and it was in my garage in three days." We're glad that our quick and efficient service impressed you. We pride ourselves on delivering exceptional products and ensuring a smooth purchasing process for our customers. Your satisfaction means a lot to us. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best regards
Posted 6 months ago
They are very helpful but a little expensive
Helpful Report
Posted 6 months ago
Dear Samuel, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with us. We also wanted to thank you for your feedback regarding our prices. We understand that our products may come across as slightly expensive, but please rest assured that we always strive to provide the best value for the exceptional quality and service we offer. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to continuing to serve you with our helpfulness and dedication. Warm regards
Posted 6 months ago
Outstanding service. Easy, responsive, professional. Highly recommend Small Engine Warehouse!
Helpful Report
Posted 6 months ago
Dear Kenneth ,We would like to extend our heartfelt gratitude for awarding Small Engine Warehouse with a remarkable 5-star rating. We appreciate your kind words and are thrilled to hear that you found our service outstanding. At Small Engine Warehouse, we strive to provide easy, responsive, and professional assistance to all our valued customers. Your recommendation means the world to us and we are glad that we could meet your expectations. Thank you once again for choosing Small Engine Warehouse and for taking the time to share your positive feedback. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you in the future! Best regards
Posted 6 months ago
Engine was listed as the replacement for Briggs & Stratton on a Huskee 22 ton log splitter. Output shaft is not long enough. Cannot use. No problem with ease of ordering, shipping time or quality of product.
Helpful Report
Posted 6 months ago
Dear Jeff, Thank you so much for taking the time to rate Small Engine Warehouse with four stars! We greatly appreciate your feedback. We apologize for any inconvenience you experienced with the engine not fitting your Huskee 22-ton log splitter as a replacement for the Briggs & Stratton engine. We understand how frustrating that can be. However, we are glad to hear that you had no issues with the ease of ordering, shipping time, or the overall quality of the product. Your feedback is valuable to us, and we will take note of your comment about the output shaft length. We are always striving to improve our products and services to ensure customer satisfaction. I have put in a customer case regarding this issue. Case number 37591 and I will have one of our team members reach out to you regarding this issue and see how we can better assist you. Best regards
Posted 6 months ago
They were very helpful , The engine worked good Thanks
Helpful Report
Posted 6 months ago
Dear Rodney, Thank you so much for your wonderful 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are delighted to hear that you found our team to be helpful. We're also thrilled to know that the engine you purchased is working well for you. Your satisfaction is our top priority, and we are committed to providing excellent products and service to all our customers. Should you require any further assistance or have any questions, please don't hesitate to reach out. Thank you again for choosing Small Engine Warehouse. We truly value your support and look forward to serving you in the future. Warm regards
Posted 6 months ago
Experience was great. Brandon was very very helpful and made my experience very easy. Will buy again.
Helpful Report
Posted 6 months ago
Dear Mike, Thank you so much for giving Small Engine Warehouse a 5-star rating! We greatly appreciate your kind words and are thrilled to hear that your experience with us was great. Brandon is truly dedicated to providing excellent customer service, and we're glad to know that he made your experience easy and hassle-free. We look forward to serving you again in the future. Thank you once again for choosing Small Engine Warehouse. We value your satisfaction and will continue to strive for excellence. Best regards
Posted 6 months ago
Very happy with this company. Delivery time was faster than expected
Helpful Report
Posted 6 months ago
Dear Paul, Thank you so much for giving Small Engine Warehouse a 5-star rating! We appreciate your support and are thrilled to hear that you are happy with our services. Also, we are glad to know that the delivery time exceeded your expectations. We strive to provide efficient shipping services to ensure our customers receive their orders promptly. Once again, thank you for your kind words and for choosing Small Engine Warehouse. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards
Posted 6 months ago
If the salesperson would have listened to what I was looking for I'm sure I would have recieved the right part, now I'm on the hook for shipping cost because of what the #'s called for instead of listening to what I have and was looking for. Your website showed that you had what I needed but the communication was jut poor.
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Posted 6 months ago
After I had received a damaged order ( which had resulted from the carrier), Mandy with customer service immediately took care of the issue. Even the order process with Dustin was perfect. Knowledgeable and helpful were the two things that stuck out. Don’t hesitate… order from these guys!
Helpful Report
Posted 6 months ago
Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We apologize for any inconvenience caused by the damaged order, but we're delighted that Mandy from our customer service team quickly resolved the issue for you. We take pride in providing exceptional service, and it's wonderful to know that Mandy's prompt assistance made a difference. We're also glad to hear that Dustin's knowledge and helpfulness stood out during the order process. Our team works hard to ensure a seamless and satisfying experience for every customer. Your recommendation means the world to us. We value your trust and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards
Posted 6 months ago
Good service
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Posted 6 months ago
Dear Luis, Thank you so much for your recent 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We take pride in providing good service to our customers, and your positive feedback only reinforces our commitment to excellence. We will continue striving to meet and exceed your expectations in the future. Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your feedback. We look forward to serving you again soon. Best regards
Posted 6 months ago
They helped me pick out right engine. Shipments arrived quickly. Everything went smoothly.
Helpful Report
Posted 6 months ago
Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that we were able to assist you in finding the perfect engine for your needs. It's fantastic to know that your shipments arrived promptly and that everything went smoothly during your experience with us. We're here for you anytime you need us. Thank you again!
Posted 6 months ago
Brandon was very helpful. I told him my engine information which was approximately 20 years old. He advised me that the engine was no longer being manufactured. He took the time to find the closest match which I ordered. I installed the new motor myself. Everything was a perfect match. I will suggest your company to others in need of engine replacement.
Helpful Report
Posted 6 months ago
Dear Todd, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're glad to know that Brandon provided you with excellent assistance during your search for a replacement engine. His dedication and knowledge allowed him to find the closest match for your approximately 20-year-old engine, even though it was no longer in production. We're delighted that the new motor was a perfect fit and that you were able to install it yourself. Your recommendation means a lot to us, and we're grateful that you will be suggesting our company to others who may require engine replacement. It's customers like you who help us grow and serve more individuals in need. Once again, thank you for choosing Small Engine Warehouse. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help! Best regards
Posted 6 months ago
fast shipping. Good quality
Helpful Report
Posted 6 months ago
Dear Phillip, Thank you so much for awarding us a five-star rating for your experience with Small Engine Warehouse. We genuinely appreciate your feedback and are thrilled to hear that you found our service exceptional. We pride ourselves on providing fast shipping and delivering high-quality products, so it's great to know that our efforts are recognized and valued by valued customers like you. We can't thank you enough for your support and for taking the time to share your positive experience. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. Once again, thank you for choosing Small Engine Warehouse. We're grateful for your trust in our brand. Warm regards
Posted 6 months ago
Good job very happy!
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Posted 6 months ago
Dear Fred, Thank you so much for awarding Small Engine Warehouse with a fantastic 5-star rating! We truly appreciate your kind words and support. It's great to hear that you are very happy with our service. "Good job very happy!" - Your words of encouragement mean a lot to our team. We are constantly striving to provide top-notch service and exceed customer expectations. Once again, thank you for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards
Posted 6 months ago
they had an engine we have been looking for, for a very long time. Very reasonable price and shipping was also reasonable. Shipping time was awesome, ordered on a Wednesday it arrived 2 days later. Very happy with the entire experience.
Helpful Report
Posted 6 months ago
Thank you so much, Deanne, for your amazing 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are delighted to hear about your positive experience with us. We're thrilled to have had the engine you were searching for and that you found the price and shipping costs to be reasonable. It's fantastic to know that our shipping time exceeded your expectations, with your order arriving just 2 days after placing it. We're truly glad that you are happy with the entire experience. Thanks again for choosing Small Engine Warehouse, and we look forward to serving you again in the future!
Posted 6 months ago
Quick delivery.
Helpful Report
Posted 6 months ago
Dear Brian, Thank you so much for leaving us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with Small Engine Warehouse. Your satisfaction is our top priority, and we are delighted that our quick delivery met your expectations. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We would be more than happy to be at your service. Once again, thank you for your kind words and for choosing Small Engine Warehouse! Best regards
Posted 6 months ago
The part came exactly on time and the technician I was speaking to was very helpful and understanding. Great job.
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Posted 6 months ago
Dear Antonio, Thank you so much for taking the time to give us a 5-star rating for Small Engine Warehouse. We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted to know that the part arrived on time and that our technician was able to assist you in a helpful and understanding manner. Your kind words reaffirm our commitment to providing excellent customer service. Once again, thank you for your valuable feedback. We hope to continue serving you and meeting your expectations in the future. Warm regards
Posted 6 months ago
Awesome experience, fast shipping purchase Kawasaki, FX 1000
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Posted 6 months ago
Dear Gary, Thank you so much for your 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear about your awesome experience. Our team works hard to provide exceptional service and ensure fast shipping for our customers. We hope you enjoy your new purchase of the Kawasaki FX 1000 and please don't hesitate to reach out if you need any further assistance. We look forward to serving you again in the future! Best regards
Posted 6 months ago
I bought 2 screws for my snowblower engine. I am completely satisfied with all aspects of my purchase. Thank you, Harry Lawler
Helpful Report
Posted 6 months ago
Dear Harry, Thank you for taking the time to leave us a wonderful 5-star rating for Small Engine Warehouse. We greatly appreciate your kind words and are thrilled to hear that you were completely satisfied with your recent purchase of 2 screws for your snowblower engine. It brings us immense joy to know that we could meet your expectations in all aspects of your purchase. Thank you once again for choosing Small Engine Warehouse. We truly value your support and look forward to serving you again in the future. Best Regards
Posted 6 months ago
Small Engine Warehouse is rated 4.8 based on 1,372 reviews