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Small Engine Warehouse Reviews

4.8 Rating 1,422 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
Very good experience!
Helpful Report
Posted 6 months ago
Dear Louis, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a very good experience with us. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations. We are grateful for customers like you who take the time to share their positive feedback. Rest assured that we will continue working hard to deliver exceptional service and top-notch products to all our valued customers. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards
Posted 6 months ago
Chris was great to deal with.
Helpful Report
Posted 6 months ago
Dear Bob, Thank you so much for your exceptional 5-star rating of Small Engine Warehouse! We truly appreciate your positive feedback and are thrilled to hear about your positive experience with us. Chris was great to deal with and we're delighted that he provided you with excellent service. We pride ourselves on our dedicated team, and it's wonderful to know that their efforts have been recognized. Once again, thank you for choosing Small Engine Warehouse and taking the time to share your feedback. We look forward to serving you again in the future! Best regards
Posted 6 months ago
Missing some of my decals that I ordered
Helpful Report
Posted 6 months ago
Dear Danny, Thank you so much for taking the time to share your feedback with us, however, we did not sell you any decals. I looked back at your orders and you purchased a muffler and a wiring harness from us but no decals. At Small Engine Warehouse, our top priority is customer satisfaction, and we are always striving to ensure that our customers are happy with our products and services. Hopefully, the muffler and wiring harness are treating you well. If there is anything else we can do to assist you or if you have any questions or concerns, please don't hesitate to reach out. Our dedicated team is always here to help. Thank you once again for your time and we look forward to serving you again in the future. Warm regards
Posted 6 months ago
Brandon b was super helpful! Ordered my engine and it came in 2 days and my lawn mower is back in business.
Small Engine Warehouse 5 star review on 17th April 2024
Helpful Report
Posted 6 months ago
Dear Ontida, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're glad to hear that Brandon B was super helpful in assisting you. Delivering exceptional customer service is one of our top priorities, and we're delighted that our team was able to provide you with the assistance you needed. It's fantastic to know that you received your engine promptly, allowing you to get your lawn mower up and running in no time. We strive to ensure fast and efficient delivery to minimize any inconvenience caused. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best regards
Posted 6 months ago
Friendly knowledgeable and prompt. Very professional.
Helpful Report
Posted 6 months ago
Dear William, Thank you so much for your amazing 5-star rating of Small Engine Warehouse. We couldn't be happier to hear that you had a positive experience with us. Our team works hard to ensure that our customers receive friendly, knowledgeable, and prompt service. It's fantastic to know that our professionalism resonated with you. We truly appreciate your support and look forward to serving you again in the future. If you ever need any assistance, don't hesitate to reach out to us. Best regards
Posted 6 months ago
A customer of ours had an unfortunate event with an engine that required replacement due to extensive damage. Every where that we checked with had a lengthy wait time. We placed the order with SMW and received our new engine in two days! In a business where part availability is so important, made the two day turn around the reason why I will continue to order from this company! Thanks again.
Helpful Report
Posted 6 months ago
Dear Michael, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our company. We understand how frustrating it can be to have an engine fail and need a replacement quickly. Our team works tirelessly to ensure that we have a wide range of parts available for our customers, so it's great to know that our efforts paid off in your case. The fact that we were able to provide you with a new engine in just two days is something we're particularly proud of. We know that time is of the essence when it comes to your business, and we strive to deliver exceptional service and quick turnarounds. Once again, thank you for choosing Small Engine Warehouse as your go-to supplier. We are grateful for your support and look forward to serving you again in the future. Best regards
Posted 6 months ago
Recieved parts as ordered in a timely manner in good condition, parts fit perfectly with no problems . Will make future orders with small engine warehouse , very pleased.
Helpful Report
Posted 6 months ago
Thank you so much for your outstanding 5-star rating! We are truly grateful for your support and for taking the time to share your positive experience with us. We're delighted to hear that you received your parts exactly as ordered, and that they fit perfectly without any issues. It means the world to us to have satisfied customers like you. We look forward to serving you again in the future, and we're thrilled that you're pleased with Small Engine Warehouse. Thank you once again, and have a fantastic day!
Posted 6 months ago
Engine cane next day
Helpful Report
Posted 6 months ago
Dear Rick, Thank you so much for your exceptional review and for awarding us with a glowing 5-star rating! We greatly appreciate your support. "Engine came next day." We are delighted to hear that your engine arrived the very next day. Providing efficient and timely service is one of our top priorities, so it's wonderful to know that we were able to fulfill your needs promptly. Once again, thank you for choosing Small Engine Warehouse. Your satisfaction means the world to us, and we look forward to serving you again in the future. Best regards
Posted 6 months ago
I am really pleased with the engine that I purchased. Mowed one lawn right after installing. One minor catch the throttle was reversed but solved!
Helpful Report
Posted 6 months ago
Thank you so much, George, for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that you are pleased with the engine you purchased. It's wonderful to know that you were able to mow a lawn right after installing it.We apologize for the minor catch you experienced with the reversed throttle, but we're delighted that you were able to solve it. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your positive experience with us. We hope to serve you again in the future!
Posted 6 months ago
Fast on delivery personnel was verry knowledge on their products.
Helpful Report
Posted 6 months ago
Thank you so much for your 5-star rating of Small Engine Warehouse! We truly appreciate your support and are delighted to hear that you had a fast and efficient experience with our delivery personnel. It brings us great joy to know that our team was knowledgeable about our products and provided you with the assistance you needed. We value your feedback and hope to serve you again in the future.
Posted 6 months ago
Engine received on time. We'll packaged. Filled with oil & gas and started 3rd pull. Very satisfied. Would buy from this company again.
Helpful Report
Posted 6 months ago
Dear Lyle, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and your kind words about your recent purchase experience. We are thrilled to hear that your engine arrived on time and was well-packaged. It's great to know that it was ready to use with oil and gas and started on the third pull. We are absolutely delighted that you are very satisfied with your purchase and would consider buying from our company again. Your feedback means a lot to us, and we will strive to continue providing top-notch products and excellent customer service. If you have any questions or need any further assistance, please feel free to reach out to us. Once again, thank you for choosing Small Engine Warehouse. We truly value your business. Best regards
Posted 6 months ago
Had the exact replacement engine I needed at a great price. Fast shipping. Easy bolt in and runs great. Couldn’t be happier.
Helpful Report
Posted 6 months ago
Dear Allen, Thank you so much for taking the time to leave us a fantastic 5-star rating! We greatly appreciate it. We're thrilled to hear that you had a positive experience with Small Engine Warehouse. Your kind words regarding our fast shipping, easy bolt-in, and great running engine truly make our day. We're delighted that we could provide you with the exact replacement engine you needed at a great price. Customer satisfaction is our top priority, and your glowing review validates our efforts. We couldn't be happier knowing that you are satisfied with your purchase. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Thanks again for your trust in Small Engine Warehouse. We look forward to serving you again in the future! Best regards
Posted 6 months ago
What i recieved is smaller than the old replacement filter, i hope it works.
Helpful Report
Posted 7 months ago
Dear Mike, Thank you so much for your 4-star rating of Small Engine Warehouse! We truly appreciate your feedback and are glad to hear that you had a positive experience with us. Once again, we appreciate your support and hope that the replacement filter works effectively for your needs. Should you have any further questions or require assistance, please don't hesitate to reach out to us. Best regards
Posted 6 months ago
Very fast delivery.
Helpful Report
Posted 7 months ago
Dear Glenn, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your support and are thrilled to hear about your experience. Very fast delivery is something that we constantly strive for, so it's fantastic to know that your order arrived quickly. We always aim to provide efficient and reliable service to ensure our customers' satisfaction. If you have any further inquiries or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to help! Thanks again for choosing Small Engine Warehouse and for taking the time to share your positive feedback. Best regards
Posted 6 months ago
Christopher G helped me get the right motor for my 1970 mustang 310 skidloader. Best thing I did. It's a jd60-r1 comes with front stub to run hydrostatic pumps. Base plates also came with motor to fit in stock location. Shipping was fast and only 1week from purchase to door. Had local shop install harness for ignition. Highly recommend and if I need another motor for anything else I'm coming back to you guys. Thank you guys again.
Helpful Report
Posted 7 months ago
Dear Lorance, Thank you so much for your fantastic five-star rating of Small Engine Warehouse! We truly appreciate your support and recommendation. We are delighted to hear that Christopher G. provided excellent assistance in helping you find the right motor for your 1970 Mustang 310 skid loader. It's great to know that the JD60-R1 with its front stub and base plates perfectly fit in the stock location and allowed you to run hydrostatic pumps. We are also pleased to hear that the shipping was fast, taking only one week from the purchase to your door. It's wonderful that you had a local shop install the ignition harness, ensuring a smooth installation process. Thank you once again for your kind words. We are thrilled to have been able to assist you and look forward to serving you again in the future if you ever need another motor. Best regards
Posted 6 months ago
Part is a good quality part. But I had to call about delivery. Found part wasn’t order when order was placed
Helpful Report
Posted 7 months ago
Dear Larry, Thank you so much for taking the time to leave us a 4-star rating on Small Engine Warehouse. We truly appreciate your feedback! We are glad to hear that the part you received from us was of good quality. However, we apologize for any inconvenience you experienced regarding the delivery issue. We understand how frustrating it can be to find out that the part was not ordered when you initially placed the order. We always strive to ensure a smooth and efficient ordering process for our customers, and we apologize for any miscommunication or error that may have occurred in this case. Thank you once again for your rating and for choosing Small Engine Warehouse. We truly value your business and hope to serve you again in the future. Best regards
Posted 6 months ago
Exactly what I needed and what I ordered. The order arrived well-packaged and ahead of schedule! Great service!
Helpful Report
Posted 7 months ago
Dear Robert, Thank you so much for giving Small Engine Warehouse a 5-star rating! We highly appreciate your feedback and are thrilled to hear that we were able to meet your expectations. "Exactly what I needed and what I ordered. The order arrived well-packaged and ahead of schedule! Great service!" Our team takes great pride in providing exceptional service, and we are delighted that your order arrived promptly and in perfect condition. We strive to ensure that our customers receive exactly what they are looking for, and it's wonderful to know that we succeeded in your case. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We value your business and look forward to serving you again in the future. Best regards
Posted 6 months ago
The warehouse is great. The manufacturer made a mistake on my last Kawasaki motor. They had the ground for the regulator touching the spade for the purple wire on the regulator. This cost me a half hour in labor to figure out. Could have been avoided by paying attention to detail. Also, Rob Padgett is the best.
Helpful Report
Posted 7 months ago
Dear Clint, Thank you so much for taking the time to give us a stellar 5-star rating! We truly appreciate your support and we're thrilled to hear that you had a great experience with Small Engine Warehouse. We apologize for any inconvenience caused by the manufacturer's error with your previous Kawasaki motor. We agree wholeheartedly with your sentiment about Rob Padgett! He is truly exceptional and a valued member of our team. We're glad that his expertise made a positive difference in your experience. Thanks once again for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards
Posted 6 months ago
I was totally pleased with the service provided by everryone at Small Engine Warehouse; not only was the help ordering a new engine for my power washer completely painless and efficient, but the delivery time was unbelievably fast; the new engine arrived in just three days... my power washer is now up and running with a beautiful engine!!! Many thanks to all... service could not have been better in every way possible... thank you... Dr. Raybeck
Helpful Report
Posted 7 months ago
Dear Dr. Raybeck, Thank you so much for your glowing 5-star review of Small Engine Warehouse! We are thrilled to hear that you had such a positive experience with our team. Hearing that you found our ordering process painless and efficient is incredibly rewarding. We strive to provide our customers with the best service possible, so we're delighted to know that your new engine for your power washer arrived in just three days. It's fantastic to hear that your power washer is now up and running with a beautiful engine! We are ecstatic that we were able to contribute to your satisfaction. Your kind words truly mean the world to us. Once again, thank you for taking the time to share your positive feedback. We greatly appreciate your support and are here to assist you whenever you need us. Warmest regards
Posted 7 months ago
The filter did not fit my engine. It was to big
Helpful Report
Posted 7 months ago
Small Engine Warehouse is rated 4.8 based on 1,422 reviews