Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

“The part that I needed was not in stock, but everyone that I talked to was very pleasant and helpful. Plus the part arrived in 3 days, much earlier than expected.”

Helpful Report

Posted 5 months ago

Dear Mark, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your support and it means a lot to us. We're sorry to hear that the part you needed was not in stock, but we're delighted to hear that our team members were able to assist you with the utmost kindness and helpfulness. Customer satisfaction is our top priority, and we're thrilled to know that your experience with our team was pleasant. Moreover, we're thrilled to hear that the part arrived at your doorstep in just 3 days, surpassing your expectations in terms of delivery time. We strive to provide timely and efficient service to our customers, and it's fantastic to know that we were able to do so for you. Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your positive feedback. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us. We're always here to help! Best regards

Posted 5 months ago

“Awesome customer service and fast shipping”

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Posted 5 months ago

Dear Scott, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your feedback and support. It means the world to us to hear that you had an exceptional experience with us. We strive to provide awesome customer service and ensure fast shipping to all our valued customers. Your kind words reinforce our commitment to delivering top-notch services. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, thank you for choosing Small Engine Warehouse, and we look forward to serving you again soon! Best regards

Posted 5 months ago

“Everything went smooth with our purchase and our engine arrived like they said it would. One suggestion I have is ask for a phone number when they put in address on the order. We contacted the carrier with ours so if they had problems they could contact us. Only because gps doesn’t always bring you to our house. Thanks we would recommend this company again!!!”

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Posted 5 months ago

Dear Jana, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We are thrilled to hear that your entire experience, from purchase to delivery, went smoothly. It brings us immense joy knowing that your engine arrived exactly as expected. We appreciate your suggestion about including a phone number when customers input their address during the ordering process. Your feedback is valuable to us, and we will definitely take it into consideration in order to enhance our customer service and ensure seamless delivery experiences in the future. Once again, we sincerely appreciate your support and recommendation. We cannot express how grateful we are to have customers like you. Should you require any further assistance or have additional feedback, please do not hesitate to reach out. We look forward to serving you again in the future! Warm regards

Posted 5 months ago

“It was not a perfect fit. I had to put it on with zip ties. But it will do the job.”

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Posted 5 months ago

“It was good to actually talk to a sales rep. I replaced a Tecumseh engine on a 50+ year old John Deere garden tiller with a new 6 1/2 horse Briggs. Very well pleased with results. I would purchase from you again in a heartbeat.”

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Posted 5 months ago

Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We sincerely appreciate your support and kind feedback. We are thrilled to hear that you had a positive experience with our sales representative and that you were able to successfully replace the Tecumseh engine on your John Deere garden tiller with a new 6 1/2 horse Briggs engine. It brings us great joy to know that you are very pleased with the results. We are humbled by your trust in us and we assure you that we will continue to maintain the high standards that led to your satisfaction. We would be absolutely delighted to serve you again in the future, as providing excellent products and outstanding customer service is of utmost importance to us. Thank you again for choosing Small Engine Warehouse. We look forward to assisting you with any future needs you may have. Best regards

Posted 5 months ago

“Had a minor glitch making an online order. I called them. A very nice lady answered the phone and quickly got my order taking care of. Plus, received my order quickly. This is a great company to do business with. I’ve been ordering parts from them for years. Now, I just need to move out of California to get away from our state’s stupid laws and continue to use small engines. Thank you Small Engine Warehouse for years of taking care of those who enjoy repairing small engines!”

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Posted 5 months ago

Dear Frank, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service team. We are committed to providing quick and efficient service to our valued customers, and we're elated that we could assist you with your online order glitch. It's truly heartwarming to hear that you have been a loyal customer of ours for years. Your support means the world to us, and we're grateful to have been able to take care of you and provide the parts you need for your small engine repairs. We understand your frustrations with your state's laws, and although we can't change those circumstances, we will always be here to support and serve you to the best of our abilities. Our team looks forward to continuing to serve you even if you move out of California. Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your positive experience with us. We are incredibly grateful for customers like you. Warm regards

Posted 5 months ago

“Rob was very helpful and informative over phone. I received my order in a very timely fashion. Both engines run great and got me back to mowing. Only hitch that I had was the muffler replacement was a lil longer than the original, so I had to do a lil fabrication on the mower framework that protects the muffler. It also seems a lil louder than the original. Otherwise, it’s all been a good experience. 👍”

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Posted 5 months ago

Dear John, Thank you so much for taking the time to leave us a 4-star rating! We are thrilled to hear that you had a good experience with Small Engine Warehouse. We greatly appreciate your kind words about our team member, Rob, and how he assisted you over the phone. It's wonderful to know that your order was delivered promptly and that both engines are performing well, getting you back to your mowing quickly. We apologize for the inconvenience caused by the muffler replacement not perfectly matching the original one. However, we're glad to hear that you were able to do a little fabrication on the mower framework to make it work. We understand that the new muffler may be slightly louder than the original, and we appreciate your understanding. Once again, thank you for your feedback and for choosing Small Engine Warehouse. If you ever need any further assistance, please don't hesitate to reach out. We hope to serve you again in the future. Best regards

Posted 5 months ago

“A 1 Service Great communications Fast Fast Service”

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Posted 5 months ago

Dear Maurice, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and support. Your positive feedback means the world to us. "A 1 Service - Great communications - Fast Fast Service" - We couldn't be more thrilled to hear that you had a seamless experience with us. Our team works diligently to provide excellent service, efficient communication, and prompt delivery. It's fantastic to know that we were able to meet your expectations. Once again, we're incredibly grateful for your kind review and your trust in Small Engine Warehouse. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We'll be more than happy to serve you again. Best regards

Posted 5 months ago

“I usually buy engines there. It’s getting a little more expensive though. I wish they had more short blocks in stock. Otherwise it’s alright.”

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Posted 5 months ago

Thank you so much for your 4-star rating and kind feedback about Small Engine Warehouse! We genuinely appreciate your continued support and are delighted to hear that you usually buy engines from us. We understand your concern about the increasing prices, however, we are constantly trying to keep our prices as low as we possibly can. We apologize for the limited stock of short blocks; our team is constantly working towards expanding our inventory to meet the demands of our valued customers like you. Thank you for acknowledging that despite these concerns, Small Engine Warehouse is still a reliable choice. We're grateful for your patronage and look forward to serving you again soon!

Posted 5 months ago

“I do not know anything about engine but the one that is installing it for me said it is a better engine commercial grade the only thing was my choke level with different so he got to find a way to install a part so I can choke it when I start it overall I can't complain”

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Posted 5 months ago

Dear Charles, Thank you so much for taking the time to give Small Engine Warehouse a four-star rating! We truly appreciate your feedback and are thrilled to hear that your engine installation experience has been positive overall. We understand that not everyone may have extensive knowledge about engines, but we're glad to know that the professional installing it for you has assured you that it's a high-quality commercial-grade engine. We apologize for the inconvenience caused by the different choke lever, but we're confident that your installer will be able to find a suitable solution to ensure easy starting. Once again, thank you for your valuable feedback, and please don't hesitate to reach out to us if you have any further questions or concerns. We're here to assist you every step of the way. Best regards

Posted 5 months ago

“Excellent service and speed the delivery.”

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Posted 5 months ago

Dear Leon, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're especially pleased to hear that you found our service excellent and the delivery speed impressive. Your satisfaction is our top priority, and we constantly strive to provide the best customer experience possible. Once again, thank you for your amazing review. We look forward to serving you again in the future! Best regards

Posted 5 months ago

“When you call, you get an actual person with knowledge about B&S engines. Was able to place an engine order in 10 minutes and have it delivered across the coutry in less than a week. 5 stars! Thank you”

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Posted 5 months ago

Dear Brian, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience. We are especially glad that you found our customer service team helpful and knowledgeable about Briggs & Stratton engines. Providing excellent support is one of our top priorities, and we are delighted to know that our representative was able to assist you so efficiently. It's fantastic to hear that you were able to place an engine order within just 10 minutes and have it delivered to the other side of the country in less than a week. We strive to provide a fast and reliable delivery service, and we are thrilled that we met your expectations. Thank you once again for your kind words and for choosing Small Engine Warehouse. We look forward to serving you in the future! Best regards

Posted 5 months ago

“The part I ordered did not fit. The description of the part and what I thought it was didn't fit. I was able to return it without a problem. If I could have seen a drawing with measurements would have helped .”

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Posted 5 months ago

“Ordered my engine late on a Thursday afternoon and it was on my front step Saturday morning. I don't know how it got here so quickly using standard shipping it surely must have been shipped immediatly after I placed my order. Exactly what I ordered and needed great service.”

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Posted 5 months ago

Dear William, Thank you so much for your outstanding 5-star rating and for taking the time to share your positive experience with Small Engine Warehouse! We truly appreciate your kind support. We are thrilled to hear that your engine arrived promptly, just as you ordered and needed. Our team works diligently to ensure that orders are processed and shipped swiftly, even with standard shipping. It's fantastic to know that our efforts have left you satisfied with our service. Once again, we are grateful for your feedback and for choosing Small Engine Warehouse. If you have any further needs or questions, please don't hesitate to reach out. We're always here to assist you! Best regards

Posted 5 months ago

“My 18 HP Briggs and Stratton Vanguard Engine (356447-0080-G1) was shipped fast (UPS delivered in 4 days). The technical help I received from sales representative Kurt Echelbarger was very helpful in making the overall installation process and final fitment (involved swapping out some componets from the old engine to the new) into my 31 year old 1641 Cub Cadet Garden Tractor very smooth. The new engine started with no problems.”

Small Engine Warehouse 5 star review on 4th April 2024

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Posted 5 months ago

Thank you so much, Louis, for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted that your 18 HP Briggs and Stratton Vanguard Engine arrived quickly, thanks to UPS, and that it exceeded your expectations. It's wonderful to hear that our sales representative, Kurt Echelbarger, provided you with excellent technical help, making the installation process and fitment of the new engine into your 31-year-old 1641 Cub Cadet Garden Tractor a breeze. We're glad to know that the engine started without any issues as well. Thank you for choosing Small Engine Warehouse, and we look forward to serving you again in the future!

Posted 5 months ago

“Ordered on line and received parts ìn timely manner satisfied”

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Posted 5 months ago

Thank you so much for giving Small Engine Warehouse a 5-star rating! We are thrilled to hear that you had a positive experience with us. We greatly appreciate your feedback and are delighted to know that our prompt delivery of parts met your expectations. Customer satisfaction is our top priority, and we are glad that we could provide a timely service that left you satisfied. Once again, thank you for choosing Small Engine Warehouse for your needs. We look forward to serving you again in the future. Best regards

Posted 5 months ago

“it could not be hooked on the bottom where the belt goes, mine is 1 1/2 long and 7/8 of anchor, the original of the machine is 1 inch and 3 long and the part where it hooks with the plate of the machine brings 3 part screw, And yours doesn't have it in a screw, there's only the hole without a thread, I don't know what I'll do with it yet”

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Posted 5 months ago

Dear Clifford, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating. We truly appreciate your support and are thrilled to hear that you had a positive experience with our products. We also value your feedback regarding the specific issue you encountered with the belt hook on our product. We apologize for any inconvenience caused and understand that it can be frustrating when something doesn't meet your expectations. Our team is here to assist you in finding a solution. Please don't hesitate to reach out to our customer service department so that we can address this concern promptly and provide you with the necessary assistance. We want to ensure your complete satisfaction and find a resolution that works for you. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best Regards

Posted 5 months ago

“I contacted Seth in a panic of a replacement engine for my lawn tractor and he eased my worry within 10 minutes .I ordered the engine on a Wednesday and when I got home from work on Friday ( of the same week) , the engine was sitting on my carport .amazingly fast shipment !! Thank you Seth for your great support.”

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Posted 5 months ago

Dear John, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that we were able to meet your expectations. We are especially grateful for your kind words about Seth, our dedicated team member. We understand that needing a replacement engine for your lawn tractor can be a cause for panic, but we're glad Seth was able to ease your worries within just 10 minutes. Moreover, we're delighted to know that our fast and efficient shipping exceeded your expectations. It's always our aim to provide a seamless experience for our customers, and we're glad to hear that the engine arrived astonishingly fast, just in time for your weekend plans. Once again, thank you for choosing Small Engine Warehouse and for sharing your positive experience. We truly value your business and look forward to serving you again in the future. Best regards

Posted 5 months ago

“Great price and quick shipping”

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Posted 5 months ago

Dear Allen, Thank you so much for leaving us a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with Small Engine Warehouse. We take pride in providing our customers with great prices and quick shipping, and we're glad to know that this was reflected in your order. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your support! Best regards

Posted 5 months ago

“The salesman Robert was extremely helpful, the engine was a perfect match for mine. The price was phenomenal, Shipping was extremely fast It arrived two days after it was ordered. Took less than two hours to install and runs absolutely perfect. 1000 percent would recommend SEW for your needs!”

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Posted 5 months ago

Dear Clint, Thank you so much for taking the time to leave us a glowing 5-star review for Small Engine Warehouse! We greatly appreciate your kind words and are thrilled to hear about your exceptional experience. We're delighted to know that our salesman, Robert, provided you with extremely helpful service and found the perfect engine that matched yours. It's also fantastic to hear that you were pleased with the phenomenal price and extremely fast shipping. We're glad to have delivered your order just two days after it was placed! Moreover, we're thrilled that the installation process took less than two hours and that the engine runs absolutely perfect. Your recommendation means a lot to us, and we are grateful for your trust in Small Engine Warehouse. Thank you again for choosing us as your go-to source for your engine needs. We look forward to serving you in the future! Best regards

Posted 5 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse Reviews