Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

“Technical support from Seth was excellent in finding the exact engine I needed. Delivery was quick, it bolted on easy and started right up. And the price was good. Overall a great value. I will call on them again.”

Helpful Report

Posted 10 months ago

Dear David, Thank you so much for your fantastic five-star rating of Small Engine Warehouse! We greatly appreciate your support and kind words about our services. We are thrilled to hear that Seth provided excellent technical support and helped you find the exact engine you needed. Our team continuously strives to deliver top-notch assistance to our valued customers like yourself. It's also wonderful to know that the delivery was quick, and the engine bolted on effortlessly, starting right up. We aim to provide hassle-free experiences for all our customers. Moreover, we're delighted that you found our prices to be good, making your overall experience with us a great value. We are committed to offering quality products and services at competitive prices. Please know that we are always here to assist you and look forward to serving you again in the future. Feel free to reach out to us anytime you need further assistance. Many thanks again for choosing Small Engine Warehouse! Warm regards

Posted 8 months ago

“Great experience, and the right parts, the first time.”

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Posted 10 months ago

Dear Jay, Thank you so much for your fantastic 5-star rating and review of Small Engine Warehouse! We truly appreciate your kind words and are thrilled that you had a great experience with us. It's our goal to provide our customers with the right parts, the first time, and we're glad we could meet your expectations. Thank you once again for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards

Posted 8 months ago

“With supply chain issues today, it's nice to have a company that can deliver”

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Posted 10 months ago

Hi Steve, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a great experience with us. With supply chain issues today, we understand how frustrating it can be to find a company that can deliver efficiently. We are proud to be a reliable source for all your small engine needs. Your satisfaction is our top priority, and we are here to provide you with outstanding service every step of the way. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards

Posted 8 months ago

“The product and people are great. The support process is broken. I tried to call for a couple of rudimentary questions. I was disconnected twice, and sent an email. I still have no answers.”

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Posted 10 months ago

Dear Dennis, Thank you so much for taking the time to rate Small Engine Warehouse with four stars. We greatly appreciate your feedback and are delighted to hear that you find our products and team to be great. We understand that you have had some difficulties with our support process, experiencing disconnections during your phone calls and not receiving answers to your email. We genuinely apologize for any inconvenience caused. Please know that we take your feedback seriously as we are constantly working towards improving our customer support. We would like to assure you that your concerns have been brought to the attention of our support team, who will be addressing these issues promptly. We strive to provide efficient and effective assistance to all our customers, and we are determined to rectify any deficiencies in our support process. Once again, thank you for choosing Small Engine Warehouse and for your valuable feedback. We truly appreciate your support. Warm regards

Posted 5 months ago

“Excellent pricing and service. Ordered on a Tuesdays and had it in time on Friday to start to install.”

Small Engine Warehouse 5 star review on 6th January 2024

Helpful Report

Posted 10 months ago

Dear James, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted that you found our pricing and service to be excellent. Your satisfaction is our top priority, and we are thrilled to have been able to provide you with a seamless ordering experience. We are also thrilled to know that your order arrived promptly, just in time for you to begin the installation. We understand how important it is to have your items delivered on time, and we strive to exceed your expectations with our efficient shipping process. Thank you again for choosing Small Engine Warehouse and for taking the time to share your positive experience with us. We look forward to assisting you with any future needs you may have. Warm regards

Posted 8 months ago

“Customer service was very helpful in making sure the engine they had was the one I needed. Arrived within a few days in perfect condition. Cheaper than any other place I shopped. Would recommend them!”

Helpful Report

Posted 10 months ago

Dear Alan, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that our customer service was helpful in assisting you to find the exact engine you needed. Ensuring that our customers receive the right product is always a top priority for us. It's also wonderful to hear that your order arrived promptly and in perfect condition. We take pride in providing efficient and reliable shipping services. Moreover, we are thrilled that our prices were more competitive than any other place you shopped. Offering our customers affordable options is something we strive for. Thank you for acknowledging our efforts! Your recommendation means the world to us. You can count on us to continue delivering exceptional service and top-quality products. Once again, thank you for choosing Small Engine Warehouse. We appreciate your business and hope to serve you again in the future. Sincerely

Posted 8 months ago

“Excellent pricing and fast delivery”

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Posted 10 months ago

Dear Big, Thank you so much for taking the time to give Small Engine Warehouse a wonderful 5-star rating! We truly appreciate your support and your kind words about our service. We're thrilled to hear that you found our pricing excellent and our delivery fast. We always strive to provide the best possible prices for our valued customers without compromising on quality. Additionally, prompt delivery is one of our top priorities, and we're glad to know that we were able to meet your expectations. Thank you once again for choosing Small Engine Warehouse, and we hope to serve you again in the future. If you ever need any further assistance, please don't hesitate to reach out. Best regards

Posted 8 months ago

“Very knowledgeable and businesslike and efficient.”

Helpful Report

Posted 10 months ago

Dear Jim, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We sincerely appreciate your kind words and support. It truly means a lot to hear that you found our team to be very knowledgeable, businesslike, and efficient. We strive to provide exceptional service and it's fantastic to know that we meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Small Engine Warehouse and for being a valued customer. Best regards

Posted 8 months ago

“As always.., the best place to by a good engine.”

Helpful Report

Posted 10 months ago

Dear Jerame, Thank you so much for taking the time to rate us with five stars! We truly appreciate your kind words and support of Small Engine Warehouse. As always, it makes us extremely happy to hear that you consider us the best place to buy a good engine. Your satisfaction is our top priority, and we are thrilled to have met your expectations. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out to us. We are always here to provide you with the best service possible. Thank you again for choosing Small Engine Warehouse! Best Regards

Posted 8 months ago

“Just received it and have not installed it yet. 1-10-24 Had to make a 1-1/2inch shaft extension to fit my log splitter. Works good with the extension.”

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Posted 10 months ago

Dear Larry, Thank you so much for taking the time to rate Small Engine Warehouse with 4 stars! We truly appreciate your feedback and are thrilled to hear about your positive experience thus far. Moreover, we would like to extend our gratitude for sharing your comment about the installation of the engine. We understand that having to create a 1-1/2 inch shaft extension for your log splitter may have taken some extra effort, but we're glad to know that it worked well for you with the extension. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you in the future and ensuring your satisfaction every step of the way. Best regards

Posted 8 months ago

“Top notch excellent customer service and receive product and quick turnaround even around the holidays”

Helpful Report

Posted 10 months ago

Dear Greg, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and support. We are thrilled to hear that our top-notch excellent customer service impressed you. Delivering exceptional service and ensuring customers receive their products promptly, even during the bustling holiday season, is always our top priority. Once again, thank you for choosing Small Engine Warehouse. We look forward to assisting you with all your future needs! Best regards

Posted 8 months ago

“Engine shipped & recieved promply after order, exactly as described.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to leave us a review and for giving Small Engine Warehouse a 4-star rating! We truly appreciate your feedback and support. We are thrilled to hear that your engine was shipped and received promptly. At Small Engine Warehouse, we always strive to provide exceptional service, and it's great to know that everything went smoothly with your order. We pride ourselves on delivering exactly what is described, ensuring complete customer satisfaction. Once again, thank you for choosing Small Engine Warehouse, and please don't hesitate to reach out if you have any further questions or require any assistance. We look forward to serving you again in the future! Best regards

Posted 8 months ago

“Excellent customer service throughout the process. Even though it was the holiday season their shipping was timely and they even applied the free shipping coupon on my order. I highly recommend”

Helpful Report

Posted 10 months ago

Dear David, Thank you so much for your glowing 5-star review of Small Engine Warehouse! We greatly appreciate your kind words and recommendation. We're thrilled to hear that you had an excellent customer service experience and that our shipping was timely, even during the holiday season. We always strive to provide top-notch service to our valued customers. We're glad to hear that you were also able to take advantage of our free shipping coupon on your order. It's our way of showing our appreciation for choosing Small Engine Warehouse. We're pleased to have met your expectations and look forward to serving you again in the future. Thank you once again for your support and positive feedback. Have a wonderful day! Best regards

Posted 8 months ago

“Friendly staff, great customer support.”

Helpful Report

Posted 10 months ago

Dear Curt, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your support and recognition of our hard work. We take pride in providing friendly staff and excellent customer support, so we're thrilled to hear that you had a positive experience with us. We are committed to ensuring our customers are fully satisfied, and your feedback encourages us to continue delivering exceptional service. Once again, thank you for your wonderful review. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help! Best regards

Posted 8 months ago

“I'll start with I'm a authorized Briggs dealer. I got the engine I wanted for a better price and it was on my door step in 2 days I belive. I'll also add some time ago someone over there was very helpful looking into options for a John Deere 318 for me. You guys had a whole set up that I was very interested in. We ended up rebuilding the Onan but your set up was the fall back plan. Thank you. Highly recommended and I'll be back agian.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate Small Engine Warehouse with a 5-star review! We truly appreciate your feedback and support. We are thrilled to hear that you had a positive experience with us as an authorized Briggs dealer. It's great to know that you were able to get the engine you wanted at a better price and that it arrived promptly at your doorstep. We are also glad to hear that our team was able to assist you in the past by exploring options for a John Deere 318. While you ended up rebuilding the Onan, we are grateful that our set up served as a reliable fallback plan for you. Thank you for highly recommending us and for expressing your intention to come back to Small Engine Warehouse in the future. We look forward to serving you again!

Posted 8 months ago

“I contacted Small Engine Warehouse to see if they could help me repower my Scag 52 inch walk behind mower. After giving my model number, they gave me the motor that would fit and the price. I ordered it, and they said it’d most likely come after Christmas, which was fine with me. As I’m sitting in my chair the next day, I see a large box exiting a UPS truck. I was absolutely amazed by the quickness and the packaging. However, as I opened the packaging, I realized there was a muffler gasket missing. So I had to go out and by another one, but nonetheless. I’m very satisfied with this company and I can’t wait to do further business.”

Helpful Report

Posted 10 months ago

Dear Jackson, Thank you so much for your 4-star rating and your positive review of Small Engine Warehouse. We truly appreciate your feedback and are glad to hear that we were able to help you find the right motor for your Scag 52-inch walk-behind mower. We apologize for the missing muffler gasket in your order, and we understand the inconvenience it caused you. Please reach out to us next time if there is any type of issue with your order, we always want to ensure that your order is correct. We are delighted that you are satisfied with our company and we look forward to serving you again in the future. If you have any further questions or need any assistance, please do not hesitate to reach out to us. Thank you for choosing Small Engine Warehouse. Best regards

Posted 8 months ago

“I love how they treat there customers and how they have all of these engines that you can find. Because there is no other place that has small engine that are cheaper than any other places though. Thanks for all of your guys hard work though ☺️”

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Posted 10 months ago

Thank you so much, Robert, for giving Small Engine Warehouse a stellar 5-star rating! We greatly appreciate your kind feedback and are thrilled to hear that you love how we treat our customers and our wide range of available engines. We take immense pride in providing the best quality small engines at unbeatable prices, ensuring that our customers get the best value for their money. Knowing that our hard work has made a positive impact on your experience with us truly warms our hearts. We're grateful for your recognition and support. If there's anything else we can assist you with, please don't hesitate to let us know. Thanks again for choosing Small Engine Warehouse! ☺️

Posted 8 months ago

“Picked up an engine and installed in lawnmower all went great”

Helpful Report

Posted 10 months ago

Dear William, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear about your positive experience with us. Moreover, we are glad to know that everything went smoothly as you picked up an engine from us and successfully installed it in your lawnmower. It's fantastic to hear that our products exceeded your expectations and met your requirements flawlessly. Thank you once again for choosing Small Engine Warehouse and for taking the time to share your feedback. We are always here to assist you with any future needs or inquiries you may have. Happy mowing! Best regards

Posted 8 months ago

“Very satisfied with the friendly folks that helped with the order process and also the quick delivery time of my order.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate Small Engine Warehouse with a stellar 5-star review! We greatly appreciate your support and trust in our products and services. We are thrilled to hear that you had a positive experience with our team. Our dedicated staff members are always ready to assist in any way possible, and we're glad to know that their friendly approach has made a lasting impression. Additionally, we understand the importance of timely delivery, and we're delighted that we could meet your expectations. Ensuring that our customers receive their orders promptly is one of our top priorities. Thank you once again for your kind words, and we hope to have the privilege of serving you in the future. Best regards

Posted 8 months ago

“Dustin Flynn did a great job identifying a replacement and alternative engines that would work for me. Robbin and Mandy (customer service) were very helpful in trying to resolve an issue that occurs when ordering on the website and trying to use Sezzle. If billing address and ship to address are not the same, then Small Engine website doesn't feed that info back to Sezzle. Thus you can't utilize the the 3 month no interest offer from Sezzle. Problem is with S.E.W. website I guess. I had to order with a credit card. It was unfortunate that it couldn't get resolved, but the employees did all they could to help, but it didn't fix it for me and so I was a little dissatisfied, due to the number of calls, the amount of time and not being able to utilize the Sezzle offer from my side.”

Helpful Report

Posted 10 months ago

Dear Randy, Thank you so much for your 4-star rating of Small Engine Warehouse! We truly appreciate your feedback and are glad to hear that you had a positive experience with our team. We would like to extend a special thanks to Dustin Flynn for doing a great job in identifying replacement and alternative engines for you. We also commend Robin and Mandy from our customer service team for their assistance in trying to resolve the issue you encountered while ordering and using Sezzle. We apologize for any inconvenience caused by the problem with our website not feeding the billing and shipping information back to Sezzle if they are different. We understand that this resulted in you not being able to utilize the 3-month no-interest offer from Sezzle. We appreciate your patience and understanding throughout the process, and we are sorry that we were unable to resolve the issue to your satisfaction. If there is anything else we can do to assist you, please do not hesitate to reach out to us. We value your business and look forward to serving you again in the future. Best regards

Posted 8 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse Reviews