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Small Engine Warehouse Reviews

4.8 Rating 1,373 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,373 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Small Engine Warehouse 5 star review on 23rd September 2024
Dave Kromel
Small Engine Warehouse 5 star review on 2nd September 2024
Charles Yoder
Small Engine Warehouse 5 star review on 27th August 2024
James Snyder
Small Engine Warehouse 5 star review on 27th August 2024
Kevin Anderson
Small Engine Warehouse 5 star review on 24th August 2024
Ron Panzica
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
82
Anonymous
Anonymous  // 01/01/2019
Very helpful looked up parts on a old Briggs and sent it out right a way The postage I thought was to high Thank you
Helpful Report
Posted 9 months ago
Dear Danny, Thank you so much for taking the time to rate Small Engine Warehouse with five stars! We truly appreciate your support and feedback. We're thrilled to hear that you found our team very helpful in assisting you with your Briggs parts search and that we were able to send them out right away. We apologize if you found the postage cost to be high. We always strive to offer the best value for our customers, and we'll definitely take your feedback into consideration for future improvements. Once again, thank you for choosing Small Engine Warehouse and for sharing your positive experience. If you ever need further assistance, please don't hesitate to reach out. We're here to help! Best regards
Posted 6 months ago
Very knowledgeable staff. They were able to source a replacement for an obsolete application. Good prices and very quick shipping. Three days and I was up and running. A plus!
Small Engine Warehouse 5 star review on 24th November 2023 Small Engine Warehouse 5 star review on 24th November 2023
Helpful Report
Posted 9 months ago
Dear Ron, Thank you so much for giving Small Engine Warehouse a 5-star rating! We greatly appreciate your kind words and your support. We are thrilled to hear that you found our staff to be very knowledgeable and helpful in sourcing a replacement for your obsolete application. Our team works tirelessly to provide top-notch assistance to our customers, and we are glad we could meet your needs. We are also pleased to know that you found our prices competitive and our shipping quick. We understand the importance of getting your engine up and running as soon as possible, and we are delighted that we could deliver your order to you in just three days. Thank you once again for your glowing review. It means a lot to us. We look forward to serving you again in the future. Best regards
Posted 6 months ago
Ii bought a big generator 17 years ago that was plumbed into the natural gas line off of your Dunkirk Indiana company and then you moved to Muncie.The parts guys helped me on the phone and I brought every tune up parts with me to make sure everything lined up. It took them about 30 minutes to find the only 2 things they couldn't find on the phone because it was a 17 years old generator. They told me to bring in the air and oil filter and they searched everywhere and finally found them. Spent some time on the computer and couldn't get a match so they took the old parts and went and searched and found them both. This is the store in Muncie, Indiana. I am not stressed now and I know where to keep going if I need anything else for the generator. Thank you so much for keeping old products in your store
Helpful Report
Posted 9 months ago
Dear Tom, Thank you so much for your 5-star rating of Small Engine Warehouse. We truly appreciate your feedback and are thrilled to hear about your positive experience with our team at our store in Muncie, Indiana. We are glad that our parts guys were able to assist you over the phone and help you find all the necessary tune-up parts for your 17-year-old generator. It's great to hear that they went above and beyond to search for the specific air and oil filters and eventually found them for you. We understand how important it is to have access to these parts, especially for older products. We are delighted to know that our store is now your go-to place for anything you might need for your generator. We will continue to keep a wide range of products available to meet the needs of all our valued customers, including those with older equipment. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best regards
Posted 6 months ago
Exit selection excellent service and excellent shipping time
Helpful Report
Posted 10 months ago
Dear Harry, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your support and kind feedback. Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience with our service and shipping time. We truly value your business and hope to serve you again in the near future. If you have any further inquiries or require assistance, please do not hesitate to reach out. Warmest regards
Posted 6 months ago
Grate people fast service I would order from s.e.w agine
Helpful Report
Posted 10 months ago
Dear Freddie, Thank you so much for taking the time to leave a 5-star rating for Small Engine Warehouse! We truly appreciate your kind words and are delighted to hear that you found our team to be great and our service fast. Your satisfaction means a lot to us, and we are thrilled that you would consider ordering from us again. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are here to provide you with the best shopping experience possible. Thank you again for your support! Warm regards
Posted 6 months ago
My sales rep seem knowledgeable about about my problem and gave me sound advice
Helpful Report
Posted 10 months ago
Dear Sebastian, Thank you for taking the time to rate Small Engine Warehouse with four stars. We greatly appreciate your positive feedback and are thrilled to hear about your experience with our sales rep. We are glad to know that your sales representative was knowledgeable about your problem and provided you with sound advice. We pride ourselves on hiring experienced and helpful staff members who are dedicated to assisting our customers in the best way possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help. Thank you once again for choosing Small Engine Warehouse and for your valuable review. Best regards
Posted 6 months ago
Ordered a pulley and I am very pleased with it. Delivery time was very good.
Helpful Report
Posted 10 months ago
Dear David, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We truly appreciate it. We are thrilled to hear that you ordered a pulley and are very pleased with it. Our team works diligently to ensure that we offer only the best products, and we are delighted that you are satisfied with your purchase. Moreover, we understand the importance of timely deliveries, and we are glad that our delivery time met your expectations. Thank you once again for your kind review, and we look forward to serving you in the future. Best regards
Posted 6 months ago
Was very pleased with your response to the issue with my snow blower. I appreciate your honesty thanks for the quick response on fixing the issue!
Helpful Report
Posted 10 months ago
Dear Mark, Thank you so much for your amazing 5-star rating! We truly appreciate your kind feedback and are thrilled to hear that you were pleased with our response to the issue with your snow blower. Your appreciation for our honesty and quick response means a lot to us. At Small Engine Warehouse, customer satisfaction is our top priority, and we are always committed to providing the best possible service. We are glad that we could address the problem promptly and resolve it to your satisfaction. Once again, thank you for your excellent review and for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards
Posted 6 months ago
Knowledgeable people. They know the products that they sell. Answered all questions that I had. Lots of inventory. Instant shipping / delivery. I would highly recommend them for equipment!
Helpful Report
Posted 10 months ago
Dear Robert, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We truly appreciate your kind words and recommendation. Our team prides itself on being knowledgeable about the products we sell and providing excellent customer service. We are delighted to hear that we were able to answer all your questions and that our inventory and speedy shipping/delivery met your expectations. Once again, thank you for your support and for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards
Posted 6 months ago
Customer service and technical support were both very helpful and Rob Padgett took the time to make sure I had the right engine and gaskets necessary to complete the engine replacement. Shipping was cost effective and delivery was fast. Thanks for a great customer experience. John Coles
Helpful Report
Posted 10 months ago
Dear John, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are delighted to hear about your positive customer experience. We are thrilled to hear that our customer service and technical support team were helpful, especially Rob Padgett. We take pride in ensuring our customers have the right engine and gaskets for their engine replacements. It's great to know that our efforts made your experience a smooth and successful one. We're also pleased to know that our shipping methods were cost-effective and that your delivery arrived swiftly. We understand the importance of a timely delivery, especially when it comes to engine replacements. Once again, thank you for choosing Small Engine Warehouse. We are always here to provide you with exceptional products and service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards
Posted 6 months ago
Everything is good 👍
Helpful Report
Posted 10 months ago
Dear Abu, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We appreciate your kind words and support. Everything is good 👍. We strive to provide excellent service and top-quality products to all our customers, and we're thrilled that you had a positive experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards
Posted 6 months ago
Everything was what was quoted to us. Easy installation. Thanks.
Helpful Report
Posted 10 months ago
Dear Tim, Thank you so much for taking the time to leave us a 5-star rating for Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that everything was as quoted and the installation process went smoothly. It's customers like you who make our work truly fulfilling. Once again, thank you for choosing Small Engine Warehouse and for your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best regards
Posted 6 months ago
Had difficulty locating this part and you had it and shipped it with no delay. Thank you for the Integrity that you have displayed!!
Helpful Report
Posted 10 months ago
Dear Bob, Thank you so much for taking the time to leave us such a fantastic 5-star rating! We greatly appreciate your kind words and are thrilled to hear that Small Engine Warehouse was able to meet your needs. We're glad we could help you in locating the part you needed and ensuring a prompt shipment. Your words about our integrity mean a lot to us as we strive to provide the best service possible to our valued customers. Once again, thank you for choosing Small Engine Warehouse and for recognizing the integrity we aim to display. We look forward to serving you again in the future! Best regards
Posted 6 months ago
The people I work with are always helpful and pleasant to talk to. Seth and kirt. Delivery is fast!
Helpful Report
Posted 10 months ago
Dear Lawrence, Thank you so much for giving us a 5-star rating and sharing your positive experience with Small Engine Warehouse! We greatly appreciate your feedback. We're thrilled to hear that you found our team to be helpful and pleasant to talk to. Seth and Kirt are indeed fantastic individuals who go above and beyond to assist our customers. They will be delighted to know that their efforts are making a difference. Furthermore, we're glad you appreciated our fast delivery service. We understand the importance of receiving orders promptly, and we strive to deliver with efficiency. Thank you once again for choosing Small Engine Warehouse, and we look forward to serving you in the future. Best regards
Posted 6 months ago
Perfect, fast delivery, all I left to do is download the owner's manual which has been a problem with the link.
Helpful Report
Posted 10 months ago
Dear Alfred, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a perfect and fast delivery experience with Small Engine Warehouse. We apologize for the inconvenience you encountered while trying to download the owner's manual. Please let us know your email address, and our team will gladly assist you in resolving the issue with the link. We want to ensure you have all the necessary information to make the most out of your purchase. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We remain committed to providing you with excellent products and exceptional customer service. Best regards
Posted 7 months ago
Excellent prices, quick shipping, and quality products. The engine I got worked very well even though it was not the direct fit that they claimed. Being a small engine repair operation I made it work fine. I will use them again if needed
Helpful Report
Posted 10 months ago
Dear Benton, Thank you for taking the time to leave us a positive 4-star rating! We truly appreciate your feedback and are glad to hear about your positive experience with Small Engine Warehouse. We are thrilled to know that you found our prices excellent and that our shipping was quick. It's also great to hear that the engine you received, worked very well for your small engine repair operation. We understand the importance of making things work, and we are glad that our product was able to meet your needs. We value your satisfaction as a customer and are honored that you would choose to use our services again. If you ever have any questions or need assistance in the future, please feel free to reach out to us. We are always here to help! Once again, thank you for your support and feedback. We look forward to serving you again. Best regards
Posted 6 months ago
Small Engine Warehouse is amazing. I placed an order from my phone, they instantly replied that my order was received. Then immediately shipped my engine and I received it in just over 24 hours? Thanks again Robin!!!
Helpful Report
Posted 10 months ago
Dear Roger, Thank you so much for taking the time to rate Small Engine Warehouse with a fantastic five stars. We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We are absolutely delighted that our quick and efficient service made such a positive impression on you. Your feedback about placing an order from your phone and receiving an instant confirmation means a lot to us. We constantly strive to provide our customers with a seamless shopping experience. It brings us great joy to know that your engine was shipped promptly and that you received it in just over 24 hours. Timely delivery is one of our top priorities, and we are delighted to have met your expectations. Thank you again for your kind words, Roger. It was a pleasure serving you, and we look forward to assisting you with any future needs. Best regards
Posted 7 months ago
Delivered quick and fit perfectly
Helpful Report
Posted 10 months ago
Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear about your positive experience. Delivered quick and fit perfectly, your kind words truly make our day. We always strive to provide top-notch customer service and ensure our products meet your expectations. Your satisfaction is our utmost priority, and it motivates us to keep delivering excellent service to customers like you. Once again, thank you for taking the time to share your positive feedback. We are grateful for your support and look forward to serving you again in the future. Warm regards
Posted 7 months ago
Excellent job
Helpful Report
Posted 10 months ago
Dear Joseph, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Excellent job, team! If you need any further assistance or have any more feedback to share, please don't hesitate to reach out. Your satisfaction is our top priority, and we'll always be here to help. Thanks again for choosing Small Engine Warehouse! Warm regards
Posted 7 months ago
Easy checkout and fast delivery, the engine was the exact one I needed.
Helpful Report
Posted 10 months ago
Dear Christopher, Thank you so much for taking the time to leave us a 5-star rating for Small Engine Warehouse! We truly appreciate your support and are thrilled to know that you had a positive experience with us. Moreover, we're delighted to hear that you found our checkout process easy and received fast delivery. Ensuring our customers get exactly what they need is our top priority, and we're glad to hear that the engine you ordered was the perfect fit for your requirements. Thank you for choosing Small Engine Warehouse, and please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Best regards
Posted 7 months ago
Small Engine Warehouse is rated 4.8 based on 1,373 reviews