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Small Engine Warehouse Reviews

4.8 Rating 1,372 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,372 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Small Engine Warehouse 5 star review on 2nd September 2024
Charles Yoder
Small Engine Warehouse 5 star review on 27th August 2024
James Snyder
Small Engine Warehouse 5 star review on 27th August 2024
Kevin Anderson
Small Engine Warehouse 5 star review on 24th August 2024
Ron Panzica
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
81
Anonymous
Anonymous  // 01/01/2019
Great prices Shipped promptly and correctly
Helpful Report
Posted 6 months ago
Dear Jeff, Thank you so much for taking the time to leave such a positive review and giving Small Engine Warehouse a 5-star rating! We greatly appreciate your support and feedback. We're thrilled to hear that you found our prices to be great and that your order was shipped promptly and correctly. Providing competitive prices and ensuring accurate and timely shipments are indeed top priorities for us. If you have any further needs or questions, please do not hesitate to reach out to us. We look forward to serving you again in the future! Best regards
Posted 6 months ago
The sales person was very helpful, thoughtful, knowledgeable, and considerate in helping me find the correct engine and delivery methods for my needs. He is a real professional, and a nice person on top of it. Very polite and thorough. A pleasure to do business with. Note: I haven’t opened the box yet, but it doesn’t look damaged and is in good shape, so not sure what condition the engine is in. I accidentally checked the no damage box and couldn’t change it.
Helpful Report
Posted 6 months ago
Thank you so much, Jon, for your fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that our salesperson provided you with excellent assistance in finding the right engine and delivery methods for your needs. We take pride in employing knowledgeable professionals who prioritize customer satisfaction. We are delighted to have had the opportunity to serve you, and we look forward to your continued satisfaction. Thank you for choosing Small Engine Warehouse!
Posted 6 months ago
Order engine for a lawn mower and had it within 3 days. Good and fast service
Helpful Report
Posted 6 months ago
Dear Robert, Thank you so much for awarding us with a stellar 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you had a positive experience with Small Engine Warehouse. Your satisfaction is our utmost priority, and we are delighted to have met your expectations. Furthermore, we are glad that we could provide you with a seamless ordering experience, allowing you to receive the engine for your lawn mower within just 3 days. Our team works diligently to ensure prompt and efficient service, and it's a joy to see that our efforts paid off. Once again, thank you for choosing Small Engine Warehouse. We value your business and look forward to serving you in the future. Best regards
Posted 6 months ago
Engine arrived and I installed it again it starts and runs very well.
Helpful Report
Posted 6 months ago
Dear Kelly, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your support and are thrilled to hear that you are satisfied with your recent purchase. We also wanted to express our gratitude for the positive feedback you left about the engine's performance. It is fantastic to know that the engine arrived safely and that you were able to install it without any issues. We take pride in delivering high-quality products that start and run smoothly, and your comment reaffirms our commitment to excellence. Thank you once again for taking the time to share your experience with us. We look forward to serving you again in the future! Best regards
Posted 6 months ago
Ordered replacement 25 hp engine for riding mower on Monday and it was delivered on Thursday to calif by UPS. Perfect fit. Thanks to Rob for help. He also faxed me the new wiring diagram that was spot on. Richard Hall Llano Ca
Helpful Report
Posted 6 months ago
Dear Richard, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We appreciate your support and are thrilled to hear that you had a wonderful experience with us. We're delighted to know that you ordered a replacement 25 hp engine for your riding mower and that it was delivered to California by UPS in a timely manner, only three days later! It's fantastic to hear that the engine was a perfect fit for your needs. We will make sure to pass on your appreciation to Rob for his helpful assistance throughout the process. We're glad he was able to provide you with the new wiring diagram that was spot on for your mower. Once again, thank you for choosing Small Engine Warehouse for your replacement engine needs. We truly value your business and look forward to serving you again in the future. Best regards
Posted 6 months ago
This is the second small engine I ordered from them. Very knowledgeable and helpful with questions. Shipping was ontime and quick also. Will definitely order from them again
Helpful Report
Posted 6 months ago
Dear Brian, Thank you so much for your wonderful 5-star rating of Small Engine Warehouse! We appreciate your kind feedback and are thrilled to hear that you found our team to be knowledgeable and helpful with your questions. We also take pride in our efficient shipping and are glad that your order arrived on time and quickly. It's fantastic to know that this is your second time ordering from us, and we're grateful for your loyalty. We can't wait to serve you again in the future. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help! Thank you once again for choosing Small Engine Warehouse. We genuinely appreciate your trust and look forward to assisting you in the future. Best regards
Posted 6 months ago
This company has always been very helpful. I will always try to them first
Helpful Report
Posted 6 months ago
Dear Alan, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We sincerely appreciate your kind words and support. It's fantastic to hear that our company has always been very helpful to you. We strive to provide the best service possible, and your feedback truly validates our efforts. Rest assured, we are committed to being your go-to choice for all your small engine needs. Should you require any assistance in the future, we will be more than eager to help you out. Once again, thank you for putting your trust in us, and we look forward to serving you again soon! Best regards
Posted 6 months ago
Received everything timely and it great shape.
Helpful Report
Posted 6 months ago
Dear Chris, Thank you so much for giving Small Engine Warehouse a 5-star rating! We appreciate your feedback and are thrilled to hear that you received everything timely and in great shape. Your satisfaction is important to us, and we strive to provide excellent service every step of the way. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future! Best regards
Posted 6 months ago
just received the engine, packageing all good. will take a few days to connect and install thge engin to see how it works.
Helpful Report
Posted 6 months ago
Thank you, Chaz, for taking the time to rate Small Engine Warehouse with 4 stars! We sincerely appreciate your feedback and are thrilled to hear that you had a positive experience with us. Also, we're glad to know that the engine package arrived in good condition. We understand that connecting and installing the engine may take a few days, but we're confident it will be worth the effort. If you have any questions or need assistance during the process, please don't hesitate to reach out to our customer support team. Thank you once again for choosing Small Engine Warehouse, and we hope the engine exceeds your expectations!
Posted 6 months ago
They had the engine I needed. It was shipped and arrived very quickly
Helpful Report
Posted 6 months ago
Dear Brian, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience with Small Engine Warehouse. We're glad to know that we had the exact engine you needed and that it was delivered swiftly to your doorstep. Our team works diligently to ensure quick and efficient shipping to provide our customers with the best service possible. Once again, we sincerely appreciate your kind words and your trust in our products. If you ever need any assistance in the future, please don't hesitate to reach out to us. Best regards
Posted 6 months ago
Always a pleasure doing business with them Every time I need engines they come in clutch! Thank you!!
Small Engine Warehouse 5 star review on 28th February 2024 Small Engine Warehouse 5 star review on 28th February 2024 Small Engine Warehouse 5 star review on 28th February 2024 Small Engine Warehouse 5 star review on 28th February 2024
Helpful Report
Posted 6 months ago
Dear Victor, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and the time you took to share your experience with us. Always a pleasure doing business with them. Every time I need engines they come in clutch! Thank you once again for your support, and we look forward to serving you again in the future. Best regards
Posted 6 months ago
Excellent in everything
Helpful Report
Posted 6 months ago
Dear Omar, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We really appreciate your support and feedback. Your satisfaction is our top priority, and we are thrilled to hear that you found our service excellent in everything. Thank you again for choosing Small Engine Warehouse. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We are always here to help! Best regards
Posted 6 months ago
Everyone you talk to is helpful and gets things done quickly. I can always count on them.
Helpful Report
Posted 6 months ago
Dear Michael, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had such a positive experience with us. Everyone on our team strives to provide exceptional service, so it's incredibly rewarding to know that you found our staff helpful and efficient in getting things done quickly. We greatly appreciate your trust in us and are honored to be someone you can always count on. If you ever need anything else, please don't hesitate to reach out. Thank you once again for choosing Small Engine Warehouse! Best regards
Posted 6 months ago
Engine arrived on time and started on first pull. O problems
Helpful Report
Posted 6 months ago
Thank you so much for taking the time to leave a 5-star rating for Small Engine Warehouse! We truly appreciate your kind words and are thrilled to hear that your engine arrived on time and started on the first pull without any issues. Your satisfaction is our top priority, and we are glad to have met your expectations with our products. If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you again in the future! Best regards
Posted 6 months ago
I received a replacement engine from SEW recently. The tractor this will go into was almost destroyed by this past winter's snow and ice accumulations. The new engine will remain in its crate for some time as I work on repairing the rest of the tractor before engine installation. However, after talking to Seth, Ext. 116, I felt confident the engine would do what I wanted it to and would be as good, if not better, than the engine it was replacing. The engine from SEW arrived promptly and was packaged properly. So far, I have no complaints.
Helpful Report
Posted 6 months ago
Dear Doug, Thank you so much for giving Small Engine Warehouse a 4-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience with us. We are delighted that the replacement engine you received from us arrived promptly and was packaged properly. It's great to know that you have no complaints so far! Moreover, we're glad to hear that our representative Seth was able to instill confidence in you about the quality of our engine. We take pride in delivering engines that meet our customers' expectations, and we're confident that the engine you acquired will perform exceptionally well, if not better than the one it's replacing. We understand that you'll be working on repairing the remainder of your tractor before installing the new engine, and we applaud your dedication and expertise. Should you ever need any assistance or have further questions during that process, please don't hesitate to reach out to us. Again, thank you for choosing Small Engine Warehouse. We value your support and look forward to serving you in the future. Best regards
Posted 6 months ago
Received engine quick and answered my questions .Had no problem installing and runs good.
Helpful Report
Posted 6 months ago
Dear Harold, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you received your engine promptly and that it exceeded your expectations. We're also delighted to know that our team was able to address any queries you had and that you encountered no difficulties during installation. It's great to hear that your engine is running smoothly! Once again, we sincerely appreciate your kind words and your business. If you have any more questions or need assistance in the future, please don't hesitate to reach out to us. Warm regards
Posted 6 months ago
Mixed results from this purchase but overall positive. You asked, so I'll tell you. The site was easy to navigate and I found what fit my Troy-Bilt Horse tiller easily. Ordering the products was easy but at no time did I see an estimated arrival date. It could have been 2 days or 2 weeks. Fortunately it was 3 days. The tiller tines did not fit out of the box. They original tines and hub were curved and these tines had a flat mounting surface which appears to be a newer design. You should either sell both styles or at least identify which models it fits (using the further mounting holes could work but would only have bearing on the 4 corners. I ended up grinding a curve in the mounting face which was a lot of work but effective. I had a better experience with the engine. Despite having a single page of instructions it mounted easily out of the box. I had an issue because this engine uses a larger bolt to mount the pully wheel and the bolt was too short for this application. I drilled out the pully wheel and bought a longer bolt and made it work. This particular model was too big to fit inside the protective tube bumper. If I had to do it over again I would buy the XR1450 for $70 more and which is used in current models and appears to fit within the bumper. All that said, I put oil and gas in the engine and it started on the first pull. Everything works as expected. More effort than I expected but the end results were great.
Helpful Report
Posted 6 months ago
Dear Jeffrey, Thank you for taking the time to rate Small Engine Warehouse with a four-star review. We genuinely appreciate your feedback and are thrilled to hear that you found our website easy to navigate and locate the correct fit for your Troy-Bilt Horse tiller. We apologize for any inconvenience caused by not providing an estimated arrival date for your order. We understand the importance of timely delivery. You can always give us a call and one of our staff will be happy to assist you with that. After your order ships, you are provided a tracking number and that should give you a better idea of when your order should arrive. We appreciate your feedback regarding the tiller tines. We understand the frustration of finding out that the tines did not fit out of the box. We're glad that you were able to find a solution by grinding a curve in the mounting face. It is fantastic to hear that your experience with the engine was more positive. We are glad that it mounted easily and that you were able to overcome the issue with the bolt. We're delighted that despite some challenges, you were able to get the engine up and running smoothly. We hope that the end results meet your expectations and that the tiller serves you well in your gardening endeavors. Thank you for choosing Small Engine Warehouse. We truly appreciate your business and value your feedback. Best regards
Posted 6 months ago
Great company to deal with great prices and know their stuff
Helpful Report
Posted 6 months ago
Dear Keith, Thank you so much for your exceptional 5-star rating of Small Engine Warehouse. We truly appreciate your kind words and are delighted to hear that you had a positive experience with us. Knowing that you found us to be a great company to deal with, offering competitive prices and extensive knowledge, is incredibly rewarding. We take pride in providing excellent service and ensuring that our customers receive the best value for their money. Once again, thank you for your support and for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best regards
Posted 6 months ago
Staff is always helpful, and well informed on products they have. Have done business for several years with great results every time.
Helpful Report
Posted 6 months ago
Thank you so much, Charles, for your outstanding 5-star rating! We truly appreciate your support and patronage at Small Engine Warehouse. It warms our hearts to know that our staff's dedication to customer service and product knowledge has made your experience with us exceptional. We take pride in serving you, and we are thrilled to have had the opportunity to assist you for several years. Your continued satisfaction is our utmost priority, and we look forward to delivering great results each time you choose to do business with us. Thank you again for your kind words and for being a valued customer!
Posted 6 months ago
Excellent service!
Helpful Report
Posted 6 months ago
Dear Susan, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your positive feedback and are thrilled that you had such a great experience with Small Engine Warehouse. We pride ourselves on providing excellent service to our customers, so it's truly rewarding to hear that we met your expectations. "Excellent service!" means a lot to us, and we are grateful for your kind words. If you ever need any assistance in the future, please don't hesitate to reach out. We're always here to help! Once again, thank you for choosing Small Engine Warehouse and for spreading the word about our exceptional service. Best regards
Posted 6 months ago
Small Engine Warehouse is rated 4.8 based on 1,372 reviews