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Small Engine Warehouse Reviews

4.8 Rating 1,370 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,370 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Small Engine Warehouse 5 star review on 2nd September 2024
Charles Yoder
Small Engine Warehouse 5 star review on 27th August 2024
James Snyder
Small Engine Warehouse 5 star review on 27th August 2024
Kevin Anderson
Small Engine Warehouse 5 star review on 24th August 2024
Ron Panzica
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
81
Anonymous
Anonymous  // 01/01/2019
I dealt with Seth, great knowledge and great experience. Engine was a direct fit, and great product. I would buy another engine without any hesitation!
Helpful Report
Posted 5 months ago
Dear Vince, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and kind words. It's wonderful to hear that your experience with Seth was nothing short of excellent. We're glad to know that his extensive knowledge and expertise ensured a smooth and enjoyable process for you. We are also delighted to learn that the engine you purchased was a perfect fit and exceeded your expectations in terms of quality. Your satisfaction means the world to us. We genuinely value your trust in our products, and we are thrilled to hear that you would purchase another engine from us without any hesitation. We look forward to serving you again in the future and providing you with the same level of exceptional service and high-quality products. Thank you once again for choosing Small Engine Warehouse. We truly appreciate your support and your glowing review. Best regards
Posted 5 months ago
It was a pleasure dealing with this company! Got exactly what I ordered in a timely fashion. Everyone from the lady that answered the phone to the guy that delivered my item were polite and helpful.
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Posted 5 months ago
Thank you so much, Robert, for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. It was a pleasure dealing with you as well! We pride ourselves on providing excellent customer service and ensuring that our customers receive exactly what they ordered in a timely fashion. From our friendly phone representatives to our helpful delivery team, we strive to make your experience as seamless as possible. Thank you once again for choosing Small Engine Warehouse, and we look forward to serving you again in the future!
Posted 5 months ago
I ordered my motor on a Saturday it shipped out on Monday. I'm very pleased with the service and would recommend to anyone.
Helpful Report
Posted 5 months ago
Dear Harley, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and recommendation. We're thrilled to hear that you were pleased with our service. It's great to know that your motor order was processed promptly, shipping out just two days later. Our team works diligently to ensure swift and efficient service for our valued customers like you. Thank you again for choosing Small Engine Warehouse. We're grateful for your support and look forward to serving you in the future. Best regards
Posted 5 months ago
My engine was priced lower than the leading completitor and was shipped to me in 2 days from ordering to delivery, and was packaged meticulously. Overall I am very satisfied.
Helpful Report
Posted 5 months ago
Thank you so much for your generous 5-star rating! We are thrilled to hear that you had a positive experience with Small Engine Warehouse. We appreciate your feedback and are delighted to know that you found our engine price to be lower than our competitors. Furthermore, we are glad that your engine was packaged meticulously and arrived promptly within 2 days of ordering. At Small Engine Warehouse, customer satisfaction is our top priority, and we are thrilled to hear that we have met your expectations. We value your business and look forward to serving you again in the future. Thank you once again for choosing Small Engine Warehouse. Best Regards
Posted 5 months ago
Work seems excellent but I can't deal with the 3 to 4 wk turnaround time.
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Posted 5 months ago
Staff was very helpful in verifying bolt pattern was a fit. Super fast shipping. Well packed. Couldn’t have been a better buying experience. Zero turn up and running 3 days after order placed. Im so pleased with this company that this is the first online review I have ever taken the time to write.
Helpful Report
Posted 5 months ago
Thank you so much for your 5-star rating and for taking the time to write such a kind review! We're thrilled to hear that you had an excellent buying experience with Small Engine Warehouse. Our staff is dedicated to providing exceptional customer service, and we're glad to know that they were helpful in verifying the bolt pattern and ensuring a perfect fit for your needs. We also take pride in our super-fast shipping and careful packaging, as we understand the importance of receiving your order in perfect condition and on time. It's truly rewarding to hear that your zero turn was up and running just 3 days after placing the order. We appreciate your trust in our company and for leaving your first online review. Please don't hesitate to reach out if you need any further assistance. We look forward to serving you again in the future!
Posted 5 months ago
The right part to repair my push lawnmower
Helpful Report
Posted 5 months ago
Dear Michael, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with our company. We are especially delighted to know that we were able to provide you with the right part to repair your push lawnmower. Ensuring that our customers have access to the correct components for their equipment is always a top priority for us. Thank you once again for choosing Small Engine Warehouse. We look forward to serving you in the future and providing you with exceptional products and services. Best regards
Posted 5 months ago
Excellent customer service and product knowledge. Will definitely use this company again
Helpful Report
Posted 5 months ago
Dear Christian, Thank you so much for taking the time to leave a 5-star rating for Small Engine Warehouse. We greatly appreciate your support and kind words! We are thrilled to hear that you were satisfied with our excellent customer service and product knowledge. It's always our goal to provide top-notch assistance to our valued customers like yourself. Your satisfaction means everything to us, and we are glad we could meet your expectations. It's fantastic to know that you would choose us again as your go-to company. We look forward to serving you in the future and providing you with the same level of exceptional service. Once again, thank you for your trust and for being a wonderful customer. If you need any further assistance, please don't hesitate to reach out to us. Best regards
Posted 5 months ago
The Customer service was excellent. My engine arrived on time and was not damaged.
Helpful Report
Posted 5 months ago
Dear Mathew, Thank you so much for your stellar 5-star rating of Small Engine Warehouse! We sincerely appreciate your kind feedback and are thrilled to know that you had a positive experience with us. The Customer service was excellent, and we're delighted to hear that your engine arrived on time and in perfect condition. Should you require any assistance in the future, please do not hesitate to reach out. We are here to serve you. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again soon! Best regards
Posted 5 months ago
My john deere has not run in 6 years . 6 hours to dismantal and install new motor. Now it runs like new
Helpful Report
Posted 5 months ago
Thank you so much for awarding Small Engine Warehouse with a phenomenal 5-star rating! We truly appreciate your positive feedback and are thrilled to hear about your exceptional experience with us. We are absolutely delighted that our dedicated team at Small Engine Warehouse was able to assist you in revitalizing your John Deere. Your kind words are truly rewarding and serve as a great motivation for us to continue providing top-notch products and services to all our valued customers. It's amazing to hear that in just 6 short hours, you were able to dismantle and install a new motor, resulting in your John Deere running like brand new again. We are proud to have been a part of restoring the performance of your beloved machine. Thank you once again for choosing Small Engine Warehouse. If you have any further questions or require any assistance in the future, please don't hesitate to reach out to us. We are always here to help! Best regards
Posted 5 months ago
It was a pleasure doing business with S.E.W. The person handling the Sale Transaction was polite and very helpful in the completing the sale. The delivery person also was helpful in transfering the item from the delivery truck to the receiving truck.
Helpful Report
Posted 5 months ago
Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your feedback and are glad to hear that you had a positive experience with Small Engine Warehouse. It was a pleasure doing business with you. Our team strives to provide excellent customer service, and we're delighted to know that our sales representative was polite and helpful throughout the transaction. We also appreciate your kind words about our delivery person, who ensured a smooth transfer of the item. We look forward to serving you again in the future!
Posted 5 months ago
Very good experience!
Helpful Report
Posted 5 months ago
Dear Louis, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a very good experience with us. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations. We are grateful for customers like you who take the time to share their positive feedback. Rest assured that we will continue working hard to deliver exceptional service and top-notch products to all our valued customers. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards
Posted 5 months ago
Chris was great to deal with.
Helpful Report
Posted 5 months ago
Dear Bob, Thank you so much for your exceptional 5-star rating of Small Engine Warehouse! We truly appreciate your positive feedback and are thrilled to hear about your positive experience with us. Chris was great to deal with and we're delighted that he provided you with excellent service. We pride ourselves on our dedicated team, and it's wonderful to know that their efforts have been recognized. Once again, thank you for choosing Small Engine Warehouse and taking the time to share your feedback. We look forward to serving you again in the future! Best regards
Posted 5 months ago
Missing some of my decals that I ordered
Helpful Report
Posted 5 months ago
Dear Danny, Thank you so much for taking the time to share your feedback with us, however, we did not sell you any decals. I looked back at your orders and you purchased a muffler and a wiring harness from us but no decals. At Small Engine Warehouse, our top priority is customer satisfaction, and we are always striving to ensure that our customers are happy with our products and services. Hopefully, the muffler and wiring harness are treating you well. If there is anything else we can do to assist you or if you have any questions or concerns, please don't hesitate to reach out. Our dedicated team is always here to help. Thank you once again for your time and we look forward to serving you again in the future. Warm regards
Posted 4 months ago
Brandon b was super helpful! Ordered my engine and it came in 2 days and my lawn mower is back in business.
Small Engine Warehouse 5 star review on 17th April 2024
Helpful Report
Posted 5 months ago
Dear Ontida, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're glad to hear that Brandon B was super helpful in assisting you. Delivering exceptional customer service is one of our top priorities, and we're delighted that our team was able to provide you with the assistance you needed. It's fantastic to know that you received your engine promptly, allowing you to get your lawn mower up and running in no time. We strive to ensure fast and efficient delivery to minimize any inconvenience caused. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best regards
Posted 5 months ago
Friendly knowledgeable and prompt. Very professional.
Helpful Report
Posted 5 months ago
Dear William, Thank you so much for your amazing 5-star rating of Small Engine Warehouse. We couldn't be happier to hear that you had a positive experience with us. Our team works hard to ensure that our customers receive friendly, knowledgeable, and prompt service. It's fantastic to know that our professionalism resonated with you. We truly appreciate your support and look forward to serving you again in the future. If you ever need any assistance, don't hesitate to reach out to us. Best regards
Posted 5 months ago
A customer of ours had an unfortunate event with an engine that required replacement due to extensive damage. Every where that we checked with had a lengthy wait time. We placed the order with SMW and received our new engine in two days! In a business where part availability is so important, made the two day turn around the reason why I will continue to order from this company! Thanks again.
Helpful Report
Posted 5 months ago
Dear Michael, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our company. We understand how frustrating it can be to have an engine fail and need a replacement quickly. Our team works tirelessly to ensure that we have a wide range of parts available for our customers, so it's great to know that our efforts paid off in your case. The fact that we were able to provide you with a new engine in just two days is something we're particularly proud of. We know that time is of the essence when it comes to your business, and we strive to deliver exceptional service and quick turnarounds. Once again, thank you for choosing Small Engine Warehouse as your go-to supplier. We are grateful for your support and look forward to serving you again in the future. Best regards
Posted 5 months ago
Recieved parts as ordered in a timely manner in good condition, parts fit perfectly with no problems . Will make future orders with small engine warehouse , very pleased.
Helpful Report
Posted 5 months ago
Thank you so much for your outstanding 5-star rating! We are truly grateful for your support and for taking the time to share your positive experience with us. We're delighted to hear that you received your parts exactly as ordered, and that they fit perfectly without any issues. It means the world to us to have satisfied customers like you. We look forward to serving you again in the future, and we're thrilled that you're pleased with Small Engine Warehouse. Thank you once again, and have a fantastic day!
Posted 5 months ago
Engine cane next day
Helpful Report
Posted 5 months ago
Dear Rick, Thank you so much for your exceptional review and for awarding us with a glowing 5-star rating! We greatly appreciate your support. "Engine came next day." We are delighted to hear that your engine arrived the very next day. Providing efficient and timely service is one of our top priorities, so it's wonderful to know that we were able to fulfill your needs promptly. Once again, thank you for choosing Small Engine Warehouse. Your satisfaction means the world to us, and we look forward to serving you again in the future. Best regards
Posted 5 months ago
I am really pleased with the engine that I purchased. Mowed one lawn right after installing. One minor catch the throttle was reversed but solved!
Helpful Report
Posted 5 months ago
Thank you so much, George, for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that you are pleased with the engine you purchased. It's wonderful to know that you were able to mow a lawn right after installing it.We apologize for the minor catch you experienced with the reversed throttle, but we're delighted that you were able to solve it. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your positive experience with us. We hope to serve you again in the future!
Posted 5 months ago
Small Engine Warehouse is rated 4.8 based on 1,370 reviews