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Small Engine Warehouse Reviews

4.8 Rating 1,370 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,370 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Small Engine Warehouse 5 star review on 2nd September 2024
Charles Yoder
Small Engine Warehouse 5 star review on 27th August 2024
James Snyder
Small Engine Warehouse 5 star review on 27th August 2024
Kevin Anderson
Small Engine Warehouse 5 star review on 24th August 2024
Ron Panzica
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
81
Anonymous
Anonymous  // 01/01/2019
I ordered a replacement engine and it arrived in 3 days. Very easy to install. Thank you
Helpful Report
Posted 4 months ago
Thank you so much, Gene, for your fantastic 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had an excellent experience with us. We sincerely appreciate your order for a replacement engine and are delighted that it arrived swiftly within 3 days. It's wonderful to know that the installation process was hassle-free for you. Your kind words mean the world to us. Thank you for choosing Small Engine Warehouse, and should you need any further assistance in the future, please don't hesitate to contact us.
Posted 4 months ago
Small Engine Warehouse was able to find an affordable replacement clutch for an Exmark mower that's about 24 years old, and for which OEM parts aren't available anymore.
Helpful Report
Posted 4 months ago
Dear Nicholas, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your feedback and are delighted to hear about your positive experience with Small Engine Warehouse. We are thrilled that we were able to assist you in finding an affordable replacement clutch for your 24-year-old Exmark mower, especially considering that OEM parts are no longer available. At Small Engine Warehouse, we strive to provide top-notch service and quality products to our valued customers, and we're glad to know that we met your expectations. Thank you once again for choosing Small Engine Warehouse as your go-to source for small engine parts. If you ever need further assistance, please don't hesitate to reach out to us. We're always here to help! Best regards
Posted 4 months ago
Thanks to Brandon I'm very satisfied with the help and engine shipping. Everything worked out and a better machine now. Thank you.
Helpful Report
Posted 4 months ago
Dear James, Thank you so much for your incredible 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and positive feedback. We are thrilled to hear that you are completely satisfied with the assistance provided by Brandon and that the engine shipping went smoothly. It's gratifying to know that everything worked out perfectly and you now have a better machine. We are incredibly grateful for your support and we look forward to serving you again in the future. Thank you once again for choosing Small Engine Warehouse! Warm regards
Posted 4 months ago
Easy transaction... quickly shipped... well packaged.
Helpful Report
Posted 4 months ago
Dear Kevin, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We truly appreciate your support and feedback. Your satisfaction is our utmost priority, and we are thrilled to hear that you had an easy transaction with us. It's fantastic to know that your order was swiftly shipped and arrived well-packaged. Your kind words mean a lot to us, and they will surely motivate our team to continue providing excellent service and top-quality products. If you ever need any assistance or have any further inquiries, please don't hesitate to reach out. Thank you again for choosing Small Engine Warehouse! Best regards
Posted 4 months ago
Everything except the air filter ( which was over packed??) was poorly packaged. The oil dipstick was bent, the prescreen filter (with fine wire mesh) was mangled, and the spark plug had launched out of its box -I’m sure the gap is now off - because things were loosely thrown in an oversized box. Would have been much better if just in a padded envelope- frustrating.
Helpful Report
Posted 4 months ago
Fast shipping and good service
Helpful Report
Posted 4 months ago
Dear Ron, Thank you so much for taking the time to give Small Engine Warehouse a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Fast shipping and good service are our top priorities, so it's great to know that these aspects resonated with you. We're committed to providing the best possible service to our valued customers, and your feedback reaffirms that we're on the right track. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards
Posted 4 months ago
Your Rep. Seth was very helpful and completely knowledgeable of what I needed. He saved me close to $2000 !!!!!!! I ordered the engine on Monday morning and it was delivered on that Wednesday! The engine is in my lawn tractor and I am good to GO ! Great Job Seth and thanks !
Helpful Report
Posted 4 months ago
Dear Steven, Thank you so much for giving Small Engine Warehouse a fantastic 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you had a wonderful experience with our representative Seth. He is indeed an invaluable member of our team, always ready to assist and share his extensive knowledge. Saving you nearly $2000 is no small feat, and we are overjoyed to have been able to provide such value to you. We are also delighted to know that your engine arrived swiftly, just as you had ordered, and that it is now successfully installed in your lawn tractor. We hope it serves you well and keeps you going strong! Once again, thank you for taking the time to share your positive experience with us. We are grateful for your trust and confidence in our products and services. Wishing you all the best
Posted 4 months ago
I received the engine very quickly and got it installed and it runs great very service thanks very much
Helpful Report
Posted 4 months ago
Thank you so much, Billy, for your fantastic 5-star rating! We truly appreciate your kind words and we're thrilled to hear that you received the engine promptly and got it installed smoothly. It's even more rewarding to know that it's running like a dream for you. We are grateful for your business and your wonderful feedback. Thanks a million for choosing Small Engine Warehouse!
Posted 4 months ago
When I called they told me which motor I needed. 2 day later at my house and running the next day.
Helpful Report
Posted 4 months ago
Dear Chad, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience with our service. "When I called, they told me which motor I needed. 2 days later at my house and running the next day." Your feedback reaffirms our commitment to providing exceptional customer service and efficient delivery. We're glad that we were able to assist you in finding the right motor and ensuring its seamless installation. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Thank you again for choosing Small Engine Warehouse. We look forward to serving you in the future. Best regards
Posted 4 months ago
Best place i have ever bought a small engine! Salesman was very knowledgeable and super fast shipping. Had mine the next day! Thanks guys!
Helpful Report
Posted 4 months ago
Dear William, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are delighted to hear that we have been the best place you have ever bought a small engine from. Our team takes pride in their knowledge and expertise, and we are glad that our salesman provided you with the assistance you needed. We also understand the importance of prompt service and fast shipping, so we are thrilled that you received your engine the very next day. Your satisfaction is our ultimate goal, and your positive feedback motivates us to continue providing exceptional products and service to all our valued customers. Once again, we can't thank you enough for choosing Small Engine Warehouse. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We are here to help! Warm regards
Posted 4 months ago
Everything was just as your rep said it would be I am very satisfied with your service and the experience
Helpful Report
Posted 4 months ago
Dear Henderson, Thank you so much for your outstanding 5-star review of Small Engine Warehouse! We truly appreciate your kind words and your support. It brings us great joy to know that everything lived up to your expectations and that you are extremely satisfied with our service and your overall experience. Our team takes immense pride in providing accurate information and ensuring that our customers have a seamless and pleasant experience with us. Once again, we cannot thank you enough for choosing Small Engine Warehouse. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We'll be more than happy to help! Best regards
Posted 4 months ago
We are trying to track down the delivery . It hasn’t been found.. Please call me any other information.
Helpful Report
Posted 4 months ago
Dear Brian, Thank you so much for taking the time to rate Small Engine Warehouse with four stars! We really appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We are also grateful for your feedback regarding the delivery of your order. We understand the importance of timely delivery and apologize for any inconvenience caused. We are currently working diligently to track down your delivery as it hasn't been found yet. If you have any further information or updates regarding your delivery, we kindly request you to call us at your earliest convenience. Your satisfaction is our top priority, and we want to ensure that the delivery is resolved promptly and to your satisfaction. Once again, thank you for your support and valuable feedback. We hope to serve you even better in the future. Best regards
Posted 3 months ago
When I ordered the wrong part they took care of it very quickly
Helpful Report
Posted 4 months ago
Dear James, Thank you so much for your outstanding five-star rating of Small Engine Warehouse! We truly appreciate your support and feedback. We are thrilled to hear that our team was able to assist you promptly when you accidentally ordered the wrong part. Customer satisfaction is our top priority, and we are dedicated to ensuring a hassle-free experience for all our valued customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help! Warm regards
Posted 4 months ago
They ran are credit card 3 times and it dinged us 3 times. Did not realize that till later in the day. They got it corrected the next day.
Helpful Report
Posted 4 months ago
Dear Orlan, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We sincerely apologize for the inconvenience caused by running your credit card multiple times, normally if this is done, it is due to a billing issue. Normally the pending charge is reversed right away so that we can then run the credit card again. I did look back to the day you placed the order, paid for it, and picked your engine up. When you paid for the engine the billing address used initially was incorrect, the pending charge was reversed 13 minutes later so that the card could be run again (pending charge) with the correct billing address. You then came and picked the engine up about 1.5 hours later at which time your order was billed and we then captured the funds for your order. At Small Engine Warehouse, we always strive to provide exceptional service, and your feedback helps us improve. Thank you once again for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again in the future! Warm regards
Posted 4 months ago
Incredible engine! This was an exact replacement for my lawn tractor. Unboxed it from the excellent packaging and installed it, added oil and was mowing the yard in about and hour and a half.
Small Engine Warehouse 5 star review on 27th April 2024
Helpful Report
Posted 4 months ago
Dear Michael, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your time to leave us such a wonderful review. We are thrilled to hear that you had an incredible experience with our engine. It's fantastic that it served as an exact replacement for your lawn tractor. We take immense pride in ensuring that our packaging is top-notch and that our products arrive in excellent condition. Your feedback about the easy installation process, quick oil addition, and efficient operation is truly heartening. We're delighted that you were able to start mowing your yard within such a short time. Once again, thank you for choosing Small Engine Warehouse. We truly value your satisfaction and look forward to serving you again in the future. Best regards
Posted 4 months ago
You false showed the product an it’s not what you said it was
Helpful Report
Posted 4 months ago
Unbelievable fast delivery. Had it 24 hours after I placed the order. Perfect fit. Salesman was fantastic.
Helpful Report
Posted 4 months ago
Dear Victor, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you had an unbelievably fast delivery experience and that the product was a perfect fit. Our team takes great pride in providing exceptional service and ensuring our customers receive their orders promptly. We also appreciate your kind words about our salesman. We strive to have knowledgeable and helpful staff members who can assist you throughout the purchasing process. Thank you again for choosing Small Engine Warehouse. We look forward to serving you in the future! Best regards
Posted 4 months ago
Quick to respond, help out and get forms filled out as needed. Respectable delivery time
Helpful Report
Posted 4 months ago
Dear Ron, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and feedback. We're thrilled to hear that our team was quick to respond and willing to help out by getting all the necessary forms filled out. Our top priority is to provide exceptional customer service, so it's delightful to know that we met your expectations. Additionally, we're pleased that you found our delivery time to be respectable. Once again, thank you for taking the time to share your positive experience. It means a lot to us. We are grateful for your support and look forward to serving you again in the future. Best regards
Posted 4 months ago
Great service & great products
Helpful Report
Posted 4 months ago
Dear Jared, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. As you mentioned, we take pride in providing both great service and great products to our valued customers. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you in the future! Warm regards
Posted 4 months ago
You don’t need to improve your services they were great the salesman knew his product and everything he told me about the engine was right my mower is 21 years old that Kohl’s engine has been great l 76 years old and had no problem replacing the engine l want to thank you Good Company a pleasure to do business with. Robert C Preston Thank You
Helpful Report
Posted 4 months ago
Dear Robert, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our salesman and our products. It's always satisfying to know that our team members are knowledgeable and able to assist our valued customers like yourself. Your feedback about the quality and performance of our Kohler engine is wonderful to hear. We strive to provide reliable and durable products that stand the test of time, and we're thrilled that our engine has been able to work seamlessly with your 21-year-old mower. It's great to know that the engine replacement was a smooth process for you. We want to express our sincere gratitude for your business and for choosing Small Engine Warehouse. It's truly been a pleasure serving you, and we are grateful for the opportunity to be a part of your journey. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again, and have a fantastic day! Best regards
Posted 4 months ago
Small Engine Warehouse is rated 4.8 based on 1,370 reviews