Small Engine Warehouse Reviews

Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

4.8 Rating 1,422 Reviews

94 %

of reviewers recommend Small Engine Warehouse

Company Reviews

Metrics

4.8

Based on 1,422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse 5 star review on 4th October 2024

Anonymous

Anonymous // 01/01/2019

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“website was very clear on inventory and pricing for items and shipping. Called customer service with a couple questions and was helped out immediately and Dustin was very knowledgeable on their products. Very happy with the purchase. Thank you.”

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Posted 1 month ago

Thanks so much, Matt, for your wonderful 5-star review of Small Engine Warehouse! We’re thrilled to hear that you found our website clear and helpful and that our customer service team, especially Dustin, was able to assist you promptly. Feedback like yours motivates us to continue providing excellent service. If you have any more questions or need assistance, please reach out. Thanks again for your kind words and for choosing us!

Posted 2 weeks ago

“Everything worked out for me. Thanks the Engine bolted right up.Thanks again.”

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Posted 1 month ago

Thanks so much, Michael, for your fantastic 5-star review of Small Engine Warehouse! We're thrilled that everything worked well for you and that the engine bolted right up. Your satisfaction drives us, and it's fantastic to know you had a positive experience. If there's anything else you need down the line, just let us know. Thanks again for your support!

Posted 2 weeks ago

“Outstanding. Dustin took the time to make sure I received the exact engine I needed. Two days later it was sitting on my front porch. That's service.”

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Posted 1 month ago

Thanks so much, Fred, for your 5-star review of Small Engine Warehouse! We're thrilled to hear that Dustin took the time to ensure you got exactly what you needed. We strive for fast delivery, and it's great that we met your expectations. If you need anything else or have any questions in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Posted 2 weeks ago

“I was very happy with the service I got from the person by phone.”

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Posted 1 month ago

Thanks so much, Andrew, for your excellent 5-star review of Small Engine Warehouse! We're thrilled you were happy with the service you received over the phone. Providing helpful and friendly assistance is our top priority, and your feedback brightens our day. If you need anything else or have more questions, don't hesitate to get in touch. Thanks again for your support and for being a valued customer!

Posted 2 weeks ago

“Ordered our engine on Monday and received it on Tuesday! Great service!!”

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Posted 1 month ago

Thank you so much, Carl, for your fantastic 5-star review of Small Engine Warehouse! We’re thrilled that you received your engine so quickly and that our service met your expectations. We strive for fast and efficient service, and it’s great to know we hit the mark! If you need anything else or have questions in the future, please don’t hesitate to reach out. Your support means a lot to us!

Posted 2 weeks ago

“Great Product.I looked awhile before I found your product. I am very happy. Delivery only took a few days..”

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Posted 1 month ago

Thank you so much, Florence, for your wonderful 5-star review of Small Engine Warehouse! We're thrilled you found the product you were looking for and are happy with your purchase. It's also great to know that the delivery went smoothly and quickly for you. Your satisfaction is essential to us, and we're always here to help if you need anything else in the future. Thanks again for your support!

Posted 2 weeks ago

“This is the best customer service and product I’ve ever ordered. The personnel were responsive, knowledgeable and very polite. When they told me what to expect that’s exactly what happened. Awesome place”

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Posted 1 month ago

Thank you so much, Scott, for your amazing 5-star review of Small Engine Warehouse! We truly appreciate your kind words about our responsive, knowledgeable, and polite team. It's fantastic to hear that we met your expectations and provided you with great service. Your satisfaction is our top priority, and we’re here to help whenever you need us. Thanks again for your support and for being a valued customer!

Posted 2 weeks ago

“I haven't installed the new engine, but the staff was very good to work with. They were able to look up the information from my old serial number and match the motors up. I called them back later and was able to get back with the same tech with a discount intact. Great job!”

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Posted 1 month ago

Thank you so much, Guy, for your wonderful 5-star review of Small Engine Warehouse! We're delighted to hear that our staff provided you with excellent service and were able to assist you in matching the motors. It's great to know that you were able to connect with the same tech for additional support. Your satisfaction is our top priority, and we appreciate your kind words. If you have any questions as you move forward with the installation, please feel free to reach out. Thanks again for choosing Small Engine Warehouse!

Posted 2 weeks ago

“The salesman was very knowledgeable. He order our motor with ease. We received it 2 days later. Excellent company!! Thank you!”

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Posted 1 month ago

Thank you so much, Sheree, for your wonderful 5-star review of Small Engine Warehouse! We're delighted to hear that our salesman was able to assist you with expertise and that your motor arrived quickly. We strive to provide excellent service and efficient shipping, so your feedback truly means a lot to us. If there's anything else you need in the future, please don't hesitate to reach out. Thanks again for your support and for being a valued customer!

Posted 2 weeks ago

“Rob was very helpful and knowledgeable over the phone answering all of the questions I had. We were able to get the motor installed this weekend and it runs like a champ.”

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Posted 1 month ago

Thank you so much, Daniel, for your amazing 5-star review of Small Engine Warehouse! We're delighted to hear that Rob was able to assist you so well and provide the answers you needed. It’s fantastic to know that your motor installation was a success and that it’s running great. Your satisfaction means a lot to us, and we're always here to help with any future needs. Thanks again for your support and for being a valued customer!

Posted 2 weeks ago

“Good service fast and what I ordered”

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Posted 1 month ago

Thank you so much, Kenneth, for your excellent 5-star review of Small Engine Warehouse! We're delighted to hear that you experienced good service and timely delivery. It’s always our goal to make sure you receive exactly what you need, and your satisfaction is our top priority. If there’s anything else you need in the future, feel free to reach out. Thanks again for your support and for being a valued customer!

Posted 2 weeks ago

“Good service good engine but don’t send survey out at midnight on a Saturday”

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Posted 1 month ago

Thank you for your great 5-star review! We appreciate your kind words about our service and apologize for the late survey notification. We always aim to provide a seamless experience, and your feedback helps us improve. If you need anything else, feel free to reach out. Thanks for being a valued customer at Small Engine Warehouse!

Posted 2 weeks ago

“When I called I got a sales person named Dustin. He answwered all my questions and was very helpful. Thanks for the great service, John Hedtke.”

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Posted 1 month ago

Thank you so much for your wonderful 5-star review, John! We're delighted to hear that Dustin was able to assist you and answer all your questions. Providing great service is our priority, and it’s fantastic to know we hit the mark with you. If you ever need further assistance or have more questions, feel free to reach out anytime. Thanks again for choosing Small Engine Warehouse!

Posted 2 weeks ago

“Very good orded a motor got it in good shape and works very good”

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Posted 1 month ago

Thank you so much, Everett, for your wonderful 5-star review of Small Engine Warehouse! We're delighted to hear that your motor arrived in great shape and is working well for you. Your satisfaction is our top priority, and feedback like yours truly motivates our team. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing us!

Posted 2 weeks ago

“Great company to deal with my second experience with them and both were excellent. I delt with Bob and he his very knowledgeable and professional.”

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Posted 1 month ago

Thank you so much, Mark, for your fantastic 5-star review of Small Engine Warehouse! We're thrilled to hear that you had another excellent experience with us. Bob truly is a valuable member of our team, and we’re glad his knowledge and professionalism made a positive impact during your interactions. Your continued support means the world to us! If you need anything in the future, please feel free to reach out. Thanks again for choosing Small Engine Warehouse!

Posted 2 weeks ago

“Fast shipping and knowledgeable people”

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Posted 1 month ago

Thank you so much, Roger, for your fantastic 5-star review of Small Engine Warehouse! We're delighted to hear that you had a positive experience with our fast shipping and knowledgeable team. It's our commitment to provide efficient service and support, and we're glad we met your expectations. If you need anything else in the future, please don't hesitate to reach out. Thanks again for choosing Small Engine Warehouse!

Posted 2 weeks ago

“Everything went great motor install complete and using unit as of yesterday thanks”

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Posted 1 month ago

Thank you, Barry, for your great 4-star review of Small Engine Warehouse! We're delighted to hear that your motor installation went smoothly and that you're already using your unit. Your feedback is important to us, and we appreciate your support. If you have any questions or need assistance down the line, please feel free to reach out. Enjoy your unit, and thanks for choosing Small Engine Warehouse!

Posted 2 weeks ago

“Super knowledgeable and Fast shipping”

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Posted 1 month ago

Thank you so much, Gregory, for your 5-star review of Small Engine Warehouse! We’re thrilled you found us knowledgeable and appreciated our fast shipping. Our goal is to provide you with the best experience possible. Feel free to reach out if you have any more questions or need assistance in the future. We’re here to help, and we genuinely appreciate your support!

Posted 2 weeks ago

“I was lucky enough to have my called taken by Mr. Fink. He helped me through the prosess of purchasing a new motor for my John Deere. He was extremely knowledgeable about my request and the results were excellent. Motor fit perfectly, with a few modifications done to the mower hood. But all is well, Happy ending!!! If I ever need help from you company in the future, I hope Mr. Fink picks up my call!!!”

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Posted 1 month ago

Thank you so much, James, for your wonderful 5-star review of Small Engine Warehouse! We’re thrilled to hear that Mr. Fink was able to guide you through purchasing your new motor for your John Deere. His knowledge and expertise make a difference, and we’re delighted that the motor fits perfectly with some modifications. We strive for your satisfaction, and we appreciate your kind words. If you ever need assistance again, we hope Mr. Fink is there to help you! Thanks for choosing Small Engine Warehouse!

Posted 2 weeks ago

“Always friendly and helpful in finding a replacement engine! Usually delivered by r&l carriers in 2 days. Great service from you and the trucking company. Thank you”

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Posted 1 month ago

Thank you so much, Scott, for your wonderful 5-star review of Small Engine Warehouse! We’re delighted you found our team friendly and helpful while searching for the correct replacement engine. It’s great to know that your delivery was swift, too. We truly appreciate your kind words and your support. If you need anything else or have more questions, don’t hesitate to reach out. Thanks for being a valued customer!

Posted 2 weeks ago

Small Engine Warehouse is rated 4.8 based on 1,422 reviews