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Small Engine Warehouse Reviews

4.8 Rating 1,422 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
I ordered an paid for a specific motor for repower, what received was another ,, customer support was.poor. in not knowing their products. Sent me wrong parts when I told them what I needed, I had to machine parts myself to get anything close to working. Support techs not answering phone calls or messages,
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Posted 3 months ago
Engine came in record time fit perfectly runs great happy with your service
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Posted 3 months ago
AMAZING. I tried 5 different tractor and lawn mower repair companies. NONE could fix my zero turn. Then I took matters into my own hands and called the engine manufacturer DIRECTLY. They too could not help me stating the engine on my machine was discontinued thus why everyone couldn’t seem to fix this mower. Stroke of luck a random call to another repair place told me to call Small Engine Warehouse which I did and with literally a 5 minute phone call I had a replacement engine ordered and on its way to my house. 5 days later it arrived. Said mower guy put it on my mower in a few hours and I got my favorite machine back. THIS IS TOP NOTCH SERVICE. I never write reviews because I don’t have the time good or bad. HOWEVER. This needed to be said so there you go. Use SMALL ENGINE WAREHOUSE with COMPLETE CONFIDENCE.
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Posted 3 months ago
I ordered a Honda motor for a log splitter over the phone with Small Engine Warehouse. I asked several questions regarding the motor and received courteous and knowledgable answers for my questions from the person with whom I spoke. I received the motor in two days; it was well packaged and protected and, after installation, it works fine.
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Posted 3 months ago
Thank you so much for taking the time to give us a 5-star rating! We are thrilled to hear that you had an excellent experience with Small Engine Warehouse. We greatly appreciate your kind words about our team member who assisted you over the phone. Providing courteous and knowledgeable answers is what we strive for, and we are glad that we could meet your expectations. It's fantastic to know that the Honda motor for your log splitter arrived promptly and in great condition. We take extra care in packaging and protecting our products to ensure they reach you in perfect condition. And we are pleased that the motor worked flawlessly after installation. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future.
Posted 2 months ago
Robert was very helpful. Takes 6 pulls to start when cold. Normal? I’ll buy again from you if needed
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Posted 3 months ago
Dear Michael, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We sincerely appreciate your support and are thrilled to hear that you had a positive experience with us. And yes, Robert was indeed very helpful throughout your purchase. We're glad to have him as part of our team. Thank you for your trust in us. We are honored to have earned your business and look forward to serving you again should the need arise. Warm regards
Posted 2 months ago
My parts arrived promptly and in good condition and work properly
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Posted 3 months ago
Dear John, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and feedback. We're thrilled to hear that your parts arrived promptly and in good condition. Our team works diligently to ensure timely deliveries and to maintain the quality of our products. It's great to know that everything is in working order as well. Once again, we are grateful for your kind words and the trust you've placed in Small Engine Warehouse. Should you have any further needs or queries, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards
Posted 2 months ago
The gentleman that helped me was very knowledgeable and helpful and engine came very quickly and I will buy again when I am in need of another motor. Thanks again
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Posted 3 months ago
Dear Darel, Thank you so much for your fantastic five-star rating of Small Engine Warehouse! We are thrilled to hear that you had a positive experience with us. It means a lot to us that you found our staff to be knowledgeable and helpful. We always strive to provide excellent customer service. We are also glad that your engine arrived quickly, meeting your expectations. We appreciate your kind words and are delighted to know that you will consider purchasing from us again in the future when you need another motor. Once again, thank you for choosing Small Engine Warehouse. We truly value your support and look forward to serving you again. Best regards
Posted 2 months ago
Great engine was delivered on time once I got it installed and running it runs smooth.
Small Engine Warehouse 5 star review on 17th July 2024
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Posted 3 months ago
Thank you so much, Nikolas, for giving Small Engine Warehouse a fantastic 5-star rating! We are thrilled to hear that you had a positive experience with us. We greatly appreciate your feedback.We are delighted to know that the engine you ordered was delivered promptly. It's excellent to hear that once you got it installed and running, it performed smoothly. We take pride in providing high-quality products and we're glad we could meet your expectations. Thank you again for choosing Small Engine Warehouse. We look forward to serving you again in the future.
Posted 2 months ago
Thank you all for fast delivery and replacement engine easy to install
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Posted 3 months ago
Dear Darrell, Thank you so much for awarding us with a fantastic 5-star rating! We sincerely appreciate your feedback and are thrilled to know that you were satisfied with your experience at Small Engine Warehouse. Additionally, we are delighted to hear that our fast delivery and easy-to-install replacement engine met your expectations. We always strive to provide a seamless and efficient service, and your positive feedback reassures us that we are on the right track. Once again, we cannot thank you enough for your support and for choosing Small Engine Warehouse. It was our pleasure to assist you, and we look forward to serving you in the future. Warm regards
Posted 2 months ago
Customer service was great and new model engine fit great. Fair price.
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Posted 3 months ago
Dear Bryson, Thank you so much for taking the time to rate us with five stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with Small Engine Warehouse. We're glad to know that our customer service stood out and that the new model engine fit perfectly. It's fantastic to hear that you found our prices to be fair as well. We strive to offer high-quality products at competitive prices, and it's wonderful to know that we met your expectations. If you ever have any further needs or questions, please don't hesitate to reach out to us. We value your satisfaction and look forward to serving you again in the future! Best regards
Posted 2 months ago
My experience with Small Engine Warehouse was very positive. I needed a replacement for my cub cadet mower. I gave the salesman information on the old Koler motor and he have a new motor to replace mine. New motor was a quick chance a perfict change just as he said. They are now my GO TO supplier for mower parts as the do carry more than motors.
Small Engine Warehouse 5 star review on 17th July 2024
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Posted 3 months ago
Dear Steven, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We are thrilled to hear that your experience with us was positive and that we were able to provide you with a perfect replacement motor for your Cub Cadet mower. We pride ourselves on our knowledgeable and helpful sales team, and we're glad that they were able to assist you in finding exactly what you needed. We are honored to be your go-to supplier for mower parts, and we want you to know that we always strive to carry a wide range of products to cater to our customer's needs. If there's anything else we can do to further enhance your experience, please don't hesitate to reach out to us. Thank you once again for trusting Small Engine Warehouse for your mower parts. We appreciate your support and look forward to serving you in the future. Best regards
Posted 2 months ago
Great service and fast delivery.
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Posted 3 months ago
Dear Paul, Thank you so much for awarding Small Engine Warehouse with a 5-star rating! We truly appreciate your kind feedback and are thrilled to hear about your positive experience. Your satisfaction is our top priority, and we are delighted to know that our service and fast delivery met your expectations. Thank you again for choosing Small Engine Warehouse. We look forward to serving you in the future! Best regards
Posted 2 months ago
My Honda engine was delivered fast without any issues. Great Service!
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Posted 3 months ago
Dear John, Thank you so much for awarding us a stellar 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with Small Engine Warehouse. We take pride in providing excellent service and delivering orders promptly, so we're delighted that your Honda engine arrived quickly without any complications. Your satisfaction means the world to us! Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best regards
Posted 2 months ago
Excelent engine works great!!!
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Posted 3 months ago
Dear Neil, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We greatly appreciate your support and feedback. It's fantastic to hear that our engine is working excellently for you. If you have any further questions or need assistance with anything, please don't hesitate to reach out. We're always here to help. Once again, thank you for choosing Small Engine Warehouse and for your kind words! Best regards
Posted 2 months ago
Everything was done right
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Posted 3 months ago
Dear Marvin, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and trust in Small Engine Warehouse. Everything was done right, and we're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we're committed to providing excellent service to our valued customers like yourself. Once again, thank you for your kind words and your 5-star rating. If you have any further inquiries or need assistance in the future, please feel free to reach out to us. We're always here to help! Best regards
Posted 2 months ago
My new engine arrived on-time and was exactly as described.
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Posted 3 months ago
Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are delighted to hear about your positive experience with our service. We're thrilled to know that your new engine not only arrived on time but also matched your expectations perfectly. Providing our customers with top-notch products and ensuring their satisfaction is our utmost priority. Once again, thank you for choosing Small Engine Warehouse. We truly value your feedback and look forward to serving you again in the future. Best regards
Posted 2 months ago
Big hole in box from shipping had me nervous but it was packaged well enough it didn't get a scratch. Very happy w/ the engine purchased.
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Posted 3 months ago
Thank you so much for your incredible 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We understand that receiving a package with a big hole from shipping can be nerve-wracking, but we always strive to package our products with the utmost care. We're glad to hear that your engine arrived safely and didn't even get a scratch! Customer satisfaction is our top priority, and we're delighted to know that you are very happy with your purchased engine. It means a lot to us that we were able to meet your expectations. Once again, thank you for taking the time to leave us this fantastic review. We're grateful for your trust in our products and services, and we hope to serve you again in the future.
Posted 2 months ago
Very prompt response and delivery. Very pleased.
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Posted 4 months ago
Dear John, Thank you so much for your glowing review and for awarding Small Engine Warehouse a fantastic 5-star rating! We sincerely appreciate your kind words and are thrilled that you had such a positive experience with us. We take great pride in providing top-notch customer service, and we are delighted to hear that you found our response and delivery to be very prompt. Your satisfaction is our ultimate goal, and it is extremely gratifying to know that we were able to meet your expectations. Once again, thank you for taking the time to share your feedback. We value your support and are always here to assist you with any future needs you may have. We hope to continue serving you with our exceptional service and products. Warm regards
Posted 2 months ago
Great value, as described 👏 Fast shipping.
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Posted 4 months ago
Dear Mark, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your kind words and support. It's fantastic to hear that you found Small Engine Warehouse to be a great value and that the product lived up to its description. We also pride ourselves on our fast shipping, and we're glad it met your expectations. Thank you again for your wonderful review! We look forward to serving you in the future. Best regards
Posted 2 months ago
Engine was advertised as new. Engine mounting points were bored smooth; needing to be tapped. However you can see where there were grooves for bolts. Looks like mounts were modified. Am I missing something? Large Sticker missing from engine cover. Paint is falling off on sides and worn off from bottom. Was there supposed to be paperwork sent with motor? I did not receive anything, not even warranty information. Also, the ling to the operations manual on my digital receipt does not work. Manual has been removed.
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Posted 4 months ago
Small Engine Warehouse is rated 4.8 based on 1,422 reviews