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Small Engine Warehouse Reviews

4.8 Rating 1,369 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,369 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Small Engine Warehouse 5 star review on 2nd September 2024
Charles Yoder
Small Engine Warehouse 5 star review on 27th August 2024
James Snyder
Small Engine Warehouse 5 star review on 27th August 2024
Kevin Anderson
Small Engine Warehouse 5 star review on 24th August 2024
Ron Panzica
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
81
Anonymous
Anonymous  // 01/01/2019
Very good customer service
Helpful Report
Posted 2 months ago
Thank you, Ben, for your exceptional 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and the trust you've placed in our services. Your satisfaction is our top priority, and we're thrilled to know that our efforts in providing very good customer service have resonated with you. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks once again for choosing Small Engine Warehouse!
Posted 2 months ago
engine damaged in shipping broken oil stick cover broken person who installed new engine called oil spraying when he started it up replaced valve cover from old engine i have a case number 386668 your customer service has been great I have already paid for new engine to be installed i do not want a replacement hopefully reimbursed for Extra expense Thank you Bob Brashear
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Posted 2 months ago
Great service. Engine arrived within a couple days (quicker than expected). Everything fit as advertised. Mower is back up and running.
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Posted 2 months ago
Thank you so much for your fantastic 5-star rating! We truly appreciate your kind words and are delighted to hear about your positive experience with Small Engine Warehouse. We take pride in offering great service and ensuring timely deliveries, so it's wonderful to know that the engine arrived even quicker than expected. We're thrilled that everything fit perfectly as advertised, and most importantly, your mower is back up and running smoothly. Thank you again, and please don't hesitate to reach out if you need any further assistance.
Posted 2 months ago
I received my engine on time. It is working great and easily installed except the muffler did not exactly fit the frame of my Troybilt Horse XP. However it was an easy modification, I just had to notch a quarter inch out of the right side running bracket of my frame. Took an extra 5 minutes and then the engine popped right in. Wiring was simple with the provided info. Everything was perfect here. the salesman was great and the overall experience was smooth and easy. I would highly recommend using Small Engine Warehouse for your mower engine needs. Great Job Mates.
Helpful Report
Posted 2 months ago
Thank you so much, Daniel, for giving Small Engine Warehouse a 5-star rating! We greatly appreciate your kind words and are thrilled to hear that you received your engine on time and it is working perfectly. We apologize for any inconvenience caused by the muffler not fitting exactly to the frame of your Troybilt Horse XP, but we're glad to hear that you were able to make a simple modification to resolve the issue. We're delighted that the overall installation process was smooth and easy for you, including the straightforward wiring with the provided information. It's fantastic to know that you had a great experience with our salesman Robert as well. Thank you for recommending Small Engine Warehouse for others' mower engine needs. We truly value your support. Great job with your engine installation!
Posted 2 months ago
The engine was perfect fit for the Jari mower and powers it with ease. The purchasing and delivery process was excellent
Helpful Report
Posted 2 months ago
Dear Stephen, Thank you so much for giving Small Engine Warehouse a fantastic 5-star rating! We truly appreciate your kind words and support. We are thrilled to learn that the engine you purchased was a perfect fit for your Jari mower and is easily powering it. It's always great to hear that our products are meeting our customers' needs and expectations. Moreover, we are glad to hear that you had an excellent experience with our purchasing and delivery process. We strive to provide a seamless and hassle-free experience for our valued customers, and your satisfaction means the world to us. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. We'll be more than happy to help! Once again, thank you for choosing Small Engine Warehouse and for your wonderful review! Best regards
Posted 2 months ago
They were quick with their shipments and the motor was packed professionally
Helpful Report
Posted 2 months ago
Dear Isreal, Thank you so much for awarding us a fantastic 5-star rating! We truly appreciate your support and taking the time to share your positive experience with Small Engine Warehouse. Your kind remarks made our day, and we're glad to hear that you were satisfied with our service. We take pride in ensuring speedy shipments and providing professional packaging, so it's rewarding to know that our efforts have made a difference to you. Once again, thank you for choosing Small Engine Warehouse. We're grateful for your trust and look forward to assisting you with any future needs. Best regards
Posted 2 months ago
I had asked to speak with a tech but no call. I thought my engine might have been abit too spirited since it runs like a top fueller when I start it up cackleing and cracken. I hope it stays together.
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Posted 2 months ago
Bought to replace a Kohler Courage 17 running on a Gravely ZT1740. Fit great only i bypassed threading base for thru bolts. Electrical plugged in without any adjustment and everything seems fine. Started right up and great to have my mower back!!!
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Posted 2 months ago
Hi Clayton, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're glad to know that our Small Engine Warehouse was a perfect fit for your Gravely ZT1740, even though you had to bypass the threading base for thru bolts. It's fantastic to hear that the electrical connection was seamless, requiring no adjustments. We're delighted to have helped you get your mower back up and running smoothly! Thank you again for your kind words and for choosing Small Engine Warehouse. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Best regards
Posted 2 months ago
Very easy install for the 4x2 Gator. Everything worked well.
Helpful Report
Posted 2 months ago
Dear Warren, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your feedback and support. We are glad to hear that the installation process for the 4x2 Gator was very easy for you, and we're even happier to know that everything worked well. At Small Engine Warehouse, providing top-quality products and excellent customer service is our utmost priority. Your satisfaction is our motivation to keep delivering on our promises. Please don't hesitate to reach out to us if you need any further assistance or have any questions. We are always here to help. Thank you once again for your kind words and for choosing Small Engine Warehouse! Best regards
Posted 2 months ago
I was very impressed with the knowledgeable salesman. The engine I needed to replace was no longer manufactured. I received very good advice in the selection of a replace t engine. Recieved it in a few days. It fit perfectly and runs great! Thanks to Brandon.
Helpful Report
Posted 2 months ago
Dear Richard, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and feedback. We are thrilled to hear that our knowledgeable salesman, Brandon, was able to provide you with excellent advice in selecting a replacement engine for your needs. It's great to know that the engine fits perfectly and is running flawlessly. At Small Engine Warehouse, we strive to deliver top-notch service and high-quality products to our valued customers, so your satisfaction means a lot to us. We sincerely appreciate your business and look forward to serving you again in the future. Once again, thank you for your glowing review, and please don't hesitate to reach out if there's anything else we can assist you with. Best regards
Posted 2 months ago
Smooth transaction. Electrical connection was direct fit. I did have to extend a couple of wires for the starter. Had to tweak the exhaust a bit. Decided to use my original heat shields so had to modify that a bit. Engine bolted right in. Started right up and runs like a dream. Very satisfied. Whole swap took about 3 hrs.
Small Engine Warehouse 5 star review on 6th July 2024 Small Engine Warehouse 5 star review on 6th July 2024
Helpful Report
Posted 2 months ago
Thank you so much, John, for taking the time to give Small Engine Warehouse a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a smooth transaction with us. We're glad to know that the electrical connection was a direct fit, despite needing to extend a couple of wires for the starter. We're also happy to hear that the engine bolted right in and started up without any issues. Your satisfaction is our top priority, and we're delighted that the whole swap took about 3 hours for you. Thank you for choosing Small Engine Warehouse, and we hope to serve you again in the future.
Posted 2 months ago
Fast delivery, good communication. Brandon did a great job, GO BRANDOM!
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Posted 2 months ago
Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We are thrilled to hear about your positive experience with us. Fast delivery, and good communication are essential to us, and we're thrilled to know that we met your expectations in these areas. Brandon really did a great job, and we couldn't be more proud of him. GO BRANDON! We genuinely appreciate you taking the time to share your feedback and ratings with us. It means a lot to our team. Thank you once again for choosing Small Engine Warehouse, and we look forward to serving you in the future. Best regards
Posted 2 months ago
I was a little skeptical at first to order through Small Engine Warehouse, since the price of the engine I bought seemed too good to be true. However I am happy I did. The engine shipped quick after purchase, & once arrived I installed it & it started right up. I would say the only thing I have to complaints about is that it did arrive with a sizable ding on the oil filter (which could have been from shipping company) & the new motor did not come with an owners manual or any kind of documentation, which isn't the complete end of the world since if you search enough online you can find a manual. Overall I am Satisfied with the company, & if I need a new engine on anything else in the future, I will purchase from them again.
Helpful Report
Posted 2 months ago
Dear Brandon, Thank you for taking the time to give us a 4-star rating for Small Engine Warehouse. We are thrilled that you chose to order from us despite your initial skepticism about the engine's price. We're glad to hear that the engine was shipped quickly and that it started right up after installation. We apologize for the sizable ding on the oil filter, which may have occurred during the shipping process. We understand that this can be frustrating, I have started a customer case for this, Case # 38728 and I have emailed you from the case already. Regarding the absence of an owner's manual or any documentation for the new motor, we apologize for any inconvenience caused. While we don't provide physical copies, the owner's manual and wiring information is downloadable from our website and we do email you a copy of your sales receipt when your order ships, and the owner's manual can be downloaded from it as well. I have emailed you a copy of your sales receipt, the owner's manual, and wiring information just now. Once again, thank you for your support and feedback. We're delighted to know that you are satisfied with our company, and we look forward to serving you again in the future should you need a new engine. Best Regards
Posted 2 months ago
Bought a new engine based off of the original engine model number. The engine shaft was the wrong size. Small engine warehouse asked for photos of original engine . They found an engine to match the shaft size of my engine at a comparable price. Very pleased with the outcome.
Helpful Report
Posted 2 months ago
Thank you, Todd, for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your positive feedback. We're thrilled to hear that our team was able to assist you with finding a suitable engine replacement for your specific needs. Our sincere apologies for the initial inconvenience with the wrong engine shaft size. However, we're glad that you reached out to us and provided photos of your original engine. Our dedicated staff went above and beyond to identify an engine with a matching shaft size at a comparable price. Customer satisfaction is our top priority, and we're delighted that you're pleased with the outcome. Should you need any further assistance or have any more inquiries in the future, please don't hesitate to contact us. We look forward to serving you again soon!
Posted 2 months ago
all went well no problems
Helpful Report
Posted 2 months ago
Dear Dean, Thank you for your 4-star rating of Small Engine Warehouse! We appreciate your feedback and are delighted to hear that your experience with us went smoothly. Your satisfaction is our top priority, and we are committed to providing exceptional service. Once again, thank you for your support and for choosing Small Engine Warehouse. If you ever need any assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again! Best regards
Posted 2 months ago
Good advice from customer service. Fast shipping on engine. Muffler came by mail and took longer to get.
Helpful Report
Posted 2 months ago
Dear Carlton, Thank you so much for your incredible 5-star rating and for choosing Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had a positive experience with our services. We're delighted to know that our customer service provided you with good advice, aiding in your decision-making process. Furthermore, we're thrilled that the engine you ordered from us arrived promptly, ensuring a fast shipping experience. We understand that the muffler took a bit longer to reach you via mail. Please accept our apologies for any inconvenience caused by this delay. We always strive to improve our shipping times and ensure that all components of your order arrive promptly. Once again, we sincerely appreciate your feedback and thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future and providing you with top-notch products and exceptional service. Warm regards
Posted 2 months ago
Kohler motor fit in craftsman 210 riding mower perfect now i once again have 17 horses pulling me all over the yard
Helpful Report
Posted 2 months ago
Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that the Kohler motor fits perfectly in your Craftsman 210 riding mower. It's fantastic to know that you now have the power of 17 horses pulling you all over the yard once again. We're delighted that we could assist you in finding the right engine for your needs. If you have any other questions or require further assistance in the future, please don't hesitate to reach out. We're always here to help! Thanks again for choosing Small Engine Warehouse, and we look forward to serving you in the future. Best regards
Posted 2 months ago
Thank you for fast shipping and exact match. Install was quick and now runs like a top.
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Posted 2 months ago
Dear Mark, Thank you so much for giving Small Engine Warehouse a perfect 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We're delighted that you were satisfied with the fast shipping and exact match of your product. Our team strives to provide top-notch service and ensure a seamless installation process for our valued customers like yourself. It's fantastic to know that your engine is now running smoothly, just as it should! If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Small Engine Warehouse, and we look forward to serving you again soon. Best regards
Posted 2 months ago
These guys don't play my engine came in two day after I ordered it and it did fit with no problem ....thanks
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Posted 2 months ago
Dear Larry, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We truly appreciate your positive feedback and are thrilled to hear that your engine arrived just two days after you placed your order. We are delighted to know that it fits perfectly without any issues. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. If you have any further needs or questions, please don't hesitate to reach out. Once again, thank you for choosing Small Engine Warehouse! Best regards
Posted 2 months ago
My salesman (Robert) was very knowledgeable and helpful. I called the business a couple of times with questions and they were very polite and easy to work with.
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Posted 2 months ago
Dear Roman, Thank you so much for giving us a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with Small Engine Warehouse. We are delighted to hear that our salesman, Robert, was knowledgeable and helpful during your visit. Our team takes pride in providing excellent customer service, and we're glad to know that we were able to assist you with your questions. We strive to offer a polite and easy-to-work-with environment for all our customers. We value your business and look forward to serving you again in the future. If you have any further questions or need any assistance, please don't hesitate to reach out to us. Warm regards
Posted 2 months ago
Small Engine Warehouse is rated 4.8 based on 1,369 reviews