Small Engine Warehouse Reviews

Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.75

4.8 Rating 1,478 Reviews

94 %

of reviewers recommend Small Engine Warehouse

Company Reviews

Metrics

4.8

Based on 1,478 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

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“Got the engine and it worked great easy setup”

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Posted 8 months ago

Thank you for your awesome review, Tommy! We're delighted to hear that the engine worked great and that the setup was easy for you. We aim to make everything smooth and straightforward for our customers. If you ever need anything else, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 3 months ago

“Brandon was very helpful and answered any questions I had in making my deciesion in purchasing this engine. Packaged very well. Very happy with purchase.”

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Posted 8 months ago

Thank you for the fantastic review, Marty! We're delighted to hear that Brandon was able to assist you and that you found the packaging to be top-notch. Your satisfaction is our priority, and we appreciate your support! If you have any further questions or need assistance in the future, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 3 months ago

“I purchased this replacement engine for my Gravely a little over three weeks ago, and the initial service was fantastic. Dustin helped me verify that the engine would "plug and play." Last week, after I cut the grass, I noticed the motor had oil leaking from the top, and I immediately contacted them to start a claim. I also sent them pictures of the engine. They said someone would contact me by phone to troubleshoot the issue. Shortly after, I received an email stating they could not tell anything from the pictures and that I needed to take it to a local dealer. I then called back, tried to get help again, and was told someone would reach out. I now have a seized motor, and nobody will help me. Again, it is about 3 weeks old; it should not have an issue, nor should I take it to a dealer who is 6 weeks behind to have it looked at. Something new should get more than an email. Something new, in my opinion, should warrant a replacement being sent out right away and them taking the broken one back. Sadly, customer service has come to this, and nobody cares.”

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Posted 8 months ago

“Motor shipped quickly and started fine after adding oil and gas.”

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Posted 8 months ago

Thank you for your review, James! We're delighted to hear that your motor arrived quickly and started up smoothly!. Your satisfaction is our priority, and we appreciate your support! If you need anything else in the future, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 3 months ago

“Stop bothering me for a review everyday that's not why you have my email and phone number”

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Posted 8 months ago

Thank you for your feedback, Matthew! We apologize for any inconvenience caused by our follow-up messages. We appreciate your input and will take it into consideration. If you have any further concerns, feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 3 months ago

“Found me the correct motor to replace mine on my riding mower. Had it shipped and delivered within 3 business days as promised.”

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Posted 8 months ago

Thank you for your fantastic review, Rick! We're delighted that you found the right motor for your riding mower and that it arrived promptly. Your satisfaction is our priority, and we appreciate you sharing your experience. If you need any more assistance in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Xlnt service website ez to use find parts have used you before and will ues again”

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Posted 8 months ago

Thank you, Nathan! We’re so glad to hear you found our website easy to use and that you had a great experience with our service. Your continued support means a lot to us! If you need any further assistance, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Great prices and quick shipping every time I've ordered a replacement engine.”

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Posted 8 months ago

Thanks for the fantastic review, Cale! We’re delighted to hear that you appreciate our prices and quick shipping. Your satisfaction is our priority, and we’re here to help whenever you need us. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Excellent customer service. Extremely knowledgeable.”

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Posted 8 months ago

Thank you for the fantastic review, Chris! We're delighted to hear that you found our customer service exceptional and our team knowledgeable. Your kind words motivate us to keep providing the best experience possible. If you ever need assistance in the future, don't hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Quick honest and reliable.”

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Posted 8 months ago

Thank you for your kind words, Mike! We're delighted to hear that you found us quick, honest, and reliable. Your satisfaction is our priority, and we appreciate your support! If you need anything more, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Very helpful people. Engine perfect. No modifications needed.”

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Posted 8 months ago

Thank you for your wonderful review, Gerry! We're so glad to hear that our team was helpful and that your engine is just perfect without any modifications. Your feedback is greatly appreciated, and we're here if you need any further assistance. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“One thing I truly appreciate is a knowledgeable staff. Your man cross referenced a replacement Kawasaki for a 16 year old machine that transferred beautifully. In a world where we often have to read the labels and take guesses at some things always nice to have a staff that knows their product/s.”

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Posted 8 months ago

Thank you for your fantastic review, Randy! We’re so glad to hear that our knowledgeable staff was able to assist you in finding the right replacement for your Kawasaki. It’s great to know that we could make your experience easier. If you ever need assistance again, we’re just a call away. Thanks for trusting Small Engine Warehouse!

Posted 4 months ago

“I ordered a Kawasaki engine one day and it was delivered the next day! Couldn’t be happier!”

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Posted 8 months ago

Thank you for the fantastic review, Mark! We’re so glad to hear that your Kawasaki engine arrived quickly and that you're happy with your experience. Your support means the world to us! If you have any questions or need assistance in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Received it quickly, installed it, runs great, Happy customer.”

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Posted 8 months ago

Thank you for your fantastic review, Lyle! We’re so glad to hear that your installation went smoothly and that everything is running great. Your happiness is our goal! If you need anything else or have questions in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Briggs was an exact match for my 18hp Kohler Cadet Ridding lawn mower. Your service was excellent and greatly appreciated. Doug”

Helpful Report

Posted 8 months ago

Thank you so much, Doug! We’re delighted to hear that the Briggs was just what you needed for your lawn mower. We appreciate your kind words about our service, and we're here to help whenever you need assistance in the future. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“on this order your worker gave me the wrong engine.when i called and corrected in less than 2 hours i was told the correct motor would be sent and the wrong one recalled.i receieved the wrong engine anyway and had to pay for return shipping.”

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Posted 8 months ago

“The PROS and CONS of my new engine: PROS: Small Engine Warehouse (SEW) delivered the new Briggs and Stratton 44T977-0035 engine so fast that it was shipped here in 3 days! The sale was pretty smooth. The prices were very affordable. The new engine also has plenty of power to cut my lawn. CONS: Better support on components could be mentioned on the SEW website as to what each engine could need to replace another engine. A better representation of wiring diagrams would also be helpful as this took an enormous amount of time and research to find out what wiring went where. I had to create my own wiring diagram to understand fully as a DIY guy to how to get the engine running properly. Greater emphasis on getting the correct shaft length would also be very helpful for DIY. My previous Kohler Command had a built-in solenoid, but I had to guess on my own that the B&S engine needed a separate 3-post solenoid. Nothing in their documentation mentions this or on the SEW website. Lastly, the Kohler Command manual of 20 years ago is complete and extremely helpful. The manual for the B&S is useless regarding any practical or useful info. After finally getting the engine at starting point, the engine, however, has been hard to start (it only has 6 hours on the motor). It does not crank quickly for some reason. I purchased a new battery). I have had to start by spraying starting-fluid in the carb to get it started. Today that worked but then the engine cut out a few hundred feet from my home and would not restart even with more starting fluid. My gas is fairly fresh and the choke fully works. Is the new fuel pump defective? The oil is level. What gives??”

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Posted 8 months ago

“I searched for an engine to fit my model of riding mower and chose the one with the same horse power (within .5). The engine arrived about a week after ordering it. The next day I did the swap, it only took 2.5 hours and my mower was ready to go back to work. Everything hooked up the same. Very pleased.”

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Posted 8 months ago

Thank you for your fantastic review! We're so glad to hear that you found the perfect engine for your mower and that the installation went smoothly. It’s great to know our products are getting your equipment back up and running in no time! If you ever have any questions or need further assistance, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“I love the engine, it runs great.Thank you.”

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Posted 8 months ago

Thank you for the fantastic review, Bradley! We're so glad to hear that you’re enjoying the engine and that it's running great for you. Your satisfaction is our top priority, and your feedback truly brightens our day! If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

“Very good service, prompt delivery”

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Posted 8 months ago

Thank you for your fantastic review, Leslie! We're so glad to hear that you experienced prompt delivery and great service. Your satisfaction is our priority, and we appreciate your support! Should you need anything in the future, feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 4 months ago

Small Engine Warehouse is rated 4.8 based on 1,478 reviews