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Small Engine Warehouse Reviews

4.8 Rating 1,370 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,370 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Small Engine Warehouse 5 star review on 2nd September 2024
Charles Yoder
Small Engine Warehouse 5 star review on 27th August 2024
James Snyder
Small Engine Warehouse 5 star review on 27th August 2024
Kevin Anderson
Small Engine Warehouse 5 star review on 24th August 2024
Ron Panzica
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
Small Engine Warehouse 5 star review on 14th August 2024
Don Weltzin
81
Anonymous
Anonymous  // 01/01/2019
Very pleased with the quick professional response to get my new engine ordered.
Helpful Report
Posted 3 months ago
Dear Stan, Thank you so much for awarding Small Engine Warehouse with a 5-star rating! We truly appreciate your kind words and positive feedback. We are thrilled to hear that you are very pleased with our quick and professional response in assisting you with ordering your new engine. At Small Engine Warehouse, our top priority is to provide excellent customer service and high-quality products. Your satisfaction means the world to us, and it's incredibly rewarding to know that we were able to meet your expectations. Thank you once again for choosing us and taking the time to share your experience. We look forward to serving you again in the future! Best regards
Posted 3 months ago
Small Engine Warehouse found the exact replacement engine I needed for my stump grinder and had it to me within just a few days! Everything matched up perfectly and we have had a good week of service from it already! Thank you again SEW!! Scott - Georgia
Helpful Report
Posted 3 months ago
Dear Scott, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that we were able to assist you in finding the exact replacement engine for your stump grinder. It's fantastic to know that everything matched up perfectly and that you've already had a great week of service from it. Your kind words have truly made our day! Once again, thank you for choosing Small Engine Warehouse. We're here to provide exceptional products and service whenever you need us. Best regards
Posted 3 months ago
The person on the phone was very helpful and answered all my questions...they let we know what to print out when I bought my engine from them...he was very courteous and nice.
Helpful Report
Posted 3 months ago
Dear Jeff, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and feedback. We are thrilled to hear that our team member was able to assist you in a helpful and informative manner. Providing excellent customer service is one of our top priorities, and we are glad that we could answer all your questions. It's also great to know that we were able to provide you with clear instructions on what to print out when purchasing your engine. We believe in going the extra mile for our customers. Once again, thank you for your kind words and your support. We hope to continue serving you in the future and providing you with only the best of our services. Best regards
Posted 3 months ago
I give them a five-star rating they couldn't have been more helpful and I was very pleased with the product
Helpful Report
Posted 3 months ago
Dear Clifford, Thank you so much for your five-star rating of Small Engine Warehouse! We truly appreciate your positive feedback and are delighted to hear that our team was able to provide you with exceptional support. We couldn't be happier to know that you are pleased with the product you received. Customer satisfaction is our top priority, and we are committed to delivering excellent service and high-quality products to all our valued customers. We hope to continue serving you in the future and provide you with even more outstanding experiences. Thank you once again for your kind words and for choosing Small Engine Warehouse as your trusted source. We look forward to assisting you with any future needs. Best regards
Posted 3 months ago
I inquired about engine and was given correct one to replace my current one. Engine arrived fast and packaged well. Engine had new fuel and oil filter installed along with exhaust gaskets. My engine arrived with the crankcase bolt holes unthreaded to attach to mower frame. I believe self tapping bolts should have come with engine or been advised to order them with engine. I would definitely recommend ordering from here! Seth is very helpful!
Helpful Report
Posted 3 months ago
Dear Ron, Thank you so much for taking the time to leave a 5-star rating for Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are glad to know that our team was able to provide you with the correct engine to replace your current one. It's great to hear that the engine arrived quickly and was well-packaged. We take pride in ensuring that our products are in top-notch condition when they reach our customers. Most new engines now come unthreaded, I am sorry you weren't informed. Once again, we are grateful for your recommendation and your kind words about Seth's assistance. Please don't hesitate to reach out if you have any further questions or need any more help. We look forward to serving you again in the future! Best regards
Posted 3 months ago
I will buy from Small Engine Warehouse again. A different size Kawasaki engine was recommended to save a significant amount. Otherwise it is an “exact” replacement. I have not run it yet, but it is otherwise installed. I ordered by phone. My only minor complaint was that truck freight was not mentioned. Otherwise customer service rating would be a 5.
Helpful Report
Posted 3 months ago
Thank you so much for your wonderful 5-star rating of Small Engine Warehouse! We truly appreciate your positive feedback. We're glad to hear that our team recommended a different size Kawasaki engine that could save you a significant amount, and that the installation went smoothly. We apologize for any inconvenience regarding the lack of mention of truck freight, but we appreciate your understanding. We're grateful for your support and we look forward to serving you again in the future.
Posted 3 months ago
Very easy purchase. Replacing the engine on my riding mower was the obvious solution for me, even though I had never done it before. The new engine had everything I needed. My only criticism is that when I first opened the box I thought they sent the wrong engine. After some research I figured out that this is the right one that is compatible with my mower even though there are some minor differences. Some guidance on the website or paperwork in the box would have been nice. Everything works well now, glad I made this decision.
Helpful Report
Posted 3 months ago
Thank you for your review and for rating Small Engine Warehouse with 4 stars! We appreciate your feedback and are glad to hear that your purchase was a very easy one. We understand that it can be daunting to replace an engine, especially if you have never done it before, but we are thrilled that our engine had everything you needed for your riding mower. We apologize for any confusion you experienced when initially opening the box. The owner's manuals and wiring diagram for this engine can be downloaded from your sales receipt or directly from the website at any time. We are also happy to try to answer any questions you may have if you give us a call at 1-800-321-6725, we are open M-F 8a-5p EST. We are delighted to know that everything works well now and that you are happy with your decision. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you in the future.
Posted 3 months ago
very helpful,know there produt and how it works and fast shipping
Helpful Report
Posted 3 months ago
Dear Jim, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We really appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We take pride in our team's knowledge of our products and their ability to assist customers effectively. It's great to know that you found our staff very helpful and that they know our products and how they work. We believe that well-informed staff members are essential in providing the best customer service possible. We also understand the importance of timely delivery, and we are glad that our fast shipping met your expectations. Our goal is to make your shopping experience as convenient and efficient as possible. Once again, thank you for your kind words and for choosing Small Engine Warehouse. It was a pleasure serving you, and we look forward to serving you again in the future. Best regards
Posted 3 months ago
Very friendly customer service. Fast response and shipping. Engine was a perfect fit! Thank you!
Helpful Report
Posted 3 months ago
Dear Chris, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We take pride in providing very friendly customer service and ensuring fast responses and shipping. It brings us joy to know that the engine you received was a perfect fit for your needs. Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your feedback. We greatly value your support and look forward to serving you again in the future! Warm regards
Posted 3 months ago
I replaced a 26 hp Kohler engine on my bad Mower with your 27 hp Briggs & Stratton 810 cc. It was a plug-in play installation, no splicing of wires and it ran Flawlessly. I would highly recommend your product To anyone wanting complete an engine swap on their lawnmower.
Helpful Report
Posted 3 months ago
Thank you so much, Brady, for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to know that our 27 hp Briggs & Stratton 810 cc engine exceeded your expectations when replacing the 26 hp Kohler engine on your lawnmower. Knowing that your engine ran flawlessly and that you had such a positive experience with our product truly warms our hearts. We are absolutely delighted to have been able to assist you with your engine swap needs. Your recommendation means the world to us and we couldn't be more grateful for your kind words. Should you or anyone you know need assistance or recommendations for future engine swaps, please do not hesitate to reach out to us. We're always here to help! Thank you once again for your high praise, and we look forward to serving you again in the future.
Posted 3 months ago
Engine came just as described. Bolted on and hooked p throttle and wiring harness, filled with oil and fired right up. Shipping was fast.
Helpful Report
Posted 3 months ago
Dear Daniel, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We truly appreciate your positive feedback and are thrilled to hear that your engine arrived as described and fired up without any issues. It's great to know that the installation process went smoothly for you, thanks to the bolt-on design and the convenience of the p throttle and wiring harness. We also take pride in our fast shipping, and we're glad to have met your expectations in that regard. Your satisfaction is our ultimate goal, and your feedback serves as encouragement for us to continue providing top-quality products and excellent customer service. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing Small Engine Warehouse! Warm regards
Posted 3 months ago
Good price
Helpful Report
Posted 3 months ago
Thank you so much, Kinnick, for taking the time to rate Small Engine Warehouse with four stars! We truly appreciate your feedback. We're delighted to hear that you found our prices to be good! At Small Engine Warehouse, we strive to offer competitive and affordable rates without compromising on the quality of our products. Your support means a lot to us, and we look forward to serving you again in the future. Should you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for choosing Small Engine Warehouse. We value your business and appreciate your positive review!
Posted 3 months ago
Excellent fast and friendly. If I ever need another one I will surely get it from you all. Thank you very much.
Helpful Report
Posted 3 months ago
Hi Mark, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you found our service excellent, fast, and friendly. Rest assured, if you ever need another item, we'll be here to assist you. Once again, thank you very much for choosing Small Engine Warehouse. Best regards
Posted 3 months ago
I was very pleased with service delivery was prompt their prices and information was great
Helpful Report
Posted 3 months ago
Dear JW, Thank you so much for awarding Small Engine Warehouse with a stellar 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you were pleased with our service. It brings us joy to know that our prompt delivery, competitive prices, and informative approach resonated with you. We strive to provide exceptional customer experiences, and your kind words motivate us to keep up the good work. Once again, we extend our sincere gratitude for your positive review and for choosing Small Engine Warehouse. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're here to help! Warm regards
Posted 3 months ago
Very good service. The people were very nice and helpful. Engine works terrific.
Helpful Report
Posted 3 months ago
Dear Gary, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your positive feedback and are thrilled to hear that you had such a fantastic experience with us. It is wonderful to know that our team provided you with very good service and that you found our staff to be nice and helpful. We strive to deliver top-notch customer service, and your kind words serve as a great motivation for us. We are delighted to hear that the engine you purchased from us is working terrifically. Your satisfaction is our utmost priority, and we are thrilled to have been able to meet your expectations. Once again, thank you for taking the time to share your feedback. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards
Posted 3 months ago
Great knowledge
Helpful Report
Posted 3 months ago
Dear Bob, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Great knowledge is indeed one of our key strengths, and we are delighted that it was evident during your visit. Our team works hard to provide the best assistance and ensure that all of your needs are met. Should you have any further questions or require additional assistance, please do not hesitate to reach out to us. Once again, thank you for your wonderful review. We look forward to serving you again in the future! Best regards
Posted 3 months ago
Great people to deal with very fast. Delivery had a problem. Had to return the engine. My lawn mower burnt up, they accepted it. I sure appreciate people like this. They are very hard to find.
Helpful Report
Posted 3 months ago
Thank you so much, John, for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and feedback. We are thrilled to hear that you had a positive experience with us. Your kind words mean a lot to us. We always strive to provide exceptional service to our customers, and we understand that unexpected hiccups can occur during delivery. We're glad we could assist you with the engine return, and we're sorry to hear about your lawn mower. We are here to help and are grateful for customers like you who acknowledge our efforts. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you in the future!
Posted 3 months ago
The replacement engine I ordered for my troy Bilt Rototiller mounted and work fantastic for me. The delivery time was very fast. Thank you very much David Kerr.
Helpful Report
Posted 3 months ago
Dear David Kerr, Thank you so much for giving Small Engine Warehouse a 5-star rating! We are thrilled to hear that the replacement engine you ordered for your Troy Bilt Rototiller mounted and is working fantastic for you. We always strive to offer top-notch products and ensure fast delivery times. Your satisfaction is our priority, and we are grateful for your kind words. Thank you very much for choosing Small Engine Warehouse! Best regards
Posted 3 months ago
A++++++++++++
Helpful Report
Posted 3 months ago
Dear Ray, Thank you so much for your 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had a fantastic experience with us. Your A++++++++++++ review truly brightened our day! We appreciate your kind words and are grateful for your continued support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help! Thanks again for choosing Small Engine Warehouse. Have a wonderful day! Best regards
Posted 3 months ago
The process was very easy and I was able to have my new engine in three business days.
Helpful Report
Posted 3 months ago
Dear Michael, We wanted to extend our heartfelt appreciation for your outstanding 5-star rating of Small Engine Warehouse. Your feedback means the world to us! We are thrilled to know that the process was very easy for you and that you received your new engine within just three business days. Thank you once again for choosing Small Engine Warehouse and for sharing your positive experience with us. We value your satisfaction above all else and hope to serve you again in the future. Best regards
Posted 3 months ago
Small Engine Warehouse is rated 4.8 based on 1,370 reviews