Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

“Very knowledgeable and businesslike and efficient.”

Posted 8 months ago

Dear Jim, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We sincerely appreciate your kind words and support. It truly means a lot to hear that you found our team to be very knowledgeable, businesslike, and efficient. We strive to provide exceptional service and it's fantastic to know that we meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Small Engine Warehouse and for being a valued customer. Best regards

Posted 6 months ago

“As always.., the best place to by a good engine.”

Helpful Report

Posted 8 months ago

Dear Jerame, Thank you so much for taking the time to rate us with five stars! We truly appreciate your kind words and support of Small Engine Warehouse. As always, it makes us extremely happy to hear that you consider us the best place to buy a good engine. Your satisfaction is our top priority, and we are thrilled to have met your expectations. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out to us. We are always here to provide you with the best service possible. Thank you again for choosing Small Engine Warehouse! Best Regards

Posted 6 months ago

“Just received it and have not installed it yet. 1-10-24 Had to make a 1-1/2inch shaft extension to fit my log splitter. Works good with the extension.”

Helpful Report

Posted 8 months ago

Dear Larry, Thank you so much for taking the time to rate Small Engine Warehouse with 4 stars! We truly appreciate your feedback and are thrilled to hear about your positive experience thus far. Moreover, we would like to extend our gratitude for sharing your comment about the installation of the engine. We understand that having to create a 1-1/2 inch shaft extension for your log splitter may have taken some extra effort, but we're glad to know that it worked well for you with the extension. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you in the future and ensuring your satisfaction every step of the way. Best regards

Posted 6 months ago

“Top notch excellent customer service and receive product and quick turnaround even around the holidays”

Helpful Report

Posted 8 months ago

Dear Greg, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and support. We are thrilled to hear that our top-notch excellent customer service impressed you. Delivering exceptional service and ensuring customers receive their products promptly, even during the bustling holiday season, is always our top priority. Once again, thank you for choosing Small Engine Warehouse. We look forward to assisting you with all your future needs! Best regards

Posted 6 months ago

“Engine shipped & recieved promply after order, exactly as described.”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave us a review and for giving Small Engine Warehouse a 4-star rating! We truly appreciate your feedback and support. We are thrilled to hear that your engine was shipped and received promptly. At Small Engine Warehouse, we always strive to provide exceptional service, and it's great to know that everything went smoothly with your order. We pride ourselves on delivering exactly what is described, ensuring complete customer satisfaction. Once again, thank you for choosing Small Engine Warehouse, and please don't hesitate to reach out if you have any further questions or require any assistance. We look forward to serving you again in the future! Best regards

Posted 6 months ago

“Excellent customer service throughout the process. Even though it was the holiday season their shipping was timely and they even applied the free shipping coupon on my order. I highly recommend”

Helpful Report

Posted 8 months ago

Dear David, Thank you so much for your glowing 5-star review of Small Engine Warehouse! We greatly appreciate your kind words and recommendation. We're thrilled to hear that you had an excellent customer service experience and that our shipping was timely, even during the holiday season. We always strive to provide top-notch service to our valued customers. We're glad to hear that you were also able to take advantage of our free shipping coupon on your order. It's our way of showing our appreciation for choosing Small Engine Warehouse. We're pleased to have met your expectations and look forward to serving you again in the future. Thank you once again for your support and positive feedback. Have a wonderful day! Best regards

Posted 6 months ago

“Friendly staff, great customer support.”

Helpful Report

Posted 8 months ago

Dear Curt, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your support and recognition of our hard work. We take pride in providing friendly staff and excellent customer support, so we're thrilled to hear that you had a positive experience with us. We are committed to ensuring our customers are fully satisfied, and your feedback encourages us to continue delivering exceptional service. Once again, thank you for your wonderful review. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help! Best regards

Posted 6 months ago

“I'll start with I'm a authorized Briggs dealer. I got the engine I wanted for a better price and it was on my door step in 2 days I belive. I'll also add some time ago someone over there was very helpful looking into options for a John Deere 318 for me. You guys had a whole set up that I was very interested in. We ended up rebuilding the Onan but your set up was the fall back plan. Thank you. Highly recommended and I'll be back agian.”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to rate Small Engine Warehouse with a 5-star review! We truly appreciate your feedback and support. We are thrilled to hear that you had a positive experience with us as an authorized Briggs dealer. It's great to know that you were able to get the engine you wanted at a better price and that it arrived promptly at your doorstep. We are also glad to hear that our team was able to assist you in the past by exploring options for a John Deere 318. While you ended up rebuilding the Onan, we are grateful that our set up served as a reliable fallback plan for you. Thank you for highly recommending us and for expressing your intention to come back to Small Engine Warehouse in the future. We look forward to serving you again!

Posted 6 months ago

“I contacted Small Engine Warehouse to see if they could help me repower my Scag 52 inch walk behind mower. After giving my model number, they gave me the motor that would fit and the price. I ordered it, and they said it’d most likely come after Christmas, which was fine with me. As I’m sitting in my chair the next day, I see a large box exiting a UPS truck. I was absolutely amazed by the quickness and the packaging. However, as I opened the packaging, I realized there was a muffler gasket missing. So I had to go out and by another one, but nonetheless. I’m very satisfied with this company and I can’t wait to do further business.”

Helpful Report

Posted 8 months ago

Dear Jackson, Thank you so much for your 4-star rating and your positive review of Small Engine Warehouse. We truly appreciate your feedback and are glad to hear that we were able to help you find the right motor for your Scag 52-inch walk-behind mower. We apologize for the missing muffler gasket in your order, and we understand the inconvenience it caused you. Please reach out to us next time if there is any type of issue with your order, we always want to ensure that your order is correct. We are delighted that you are satisfied with our company and we look forward to serving you again in the future. If you have any further questions or need any assistance, please do not hesitate to reach out to us. Thank you for choosing Small Engine Warehouse. Best regards

Posted 6 months ago

“I love how they treat there customers and how they have all of these engines that you can find. Because there is no other place that has small engine that are cheaper than any other places though. Thanks for all of your guys hard work though ☺️”

Helpful Report

Posted 8 months ago

Thank you so much, Robert, for giving Small Engine Warehouse a stellar 5-star rating! We greatly appreciate your kind feedback and are thrilled to hear that you love how we treat our customers and our wide range of available engines. We take immense pride in providing the best quality small engines at unbeatable prices, ensuring that our customers get the best value for their money. Knowing that our hard work has made a positive impact on your experience with us truly warms our hearts. We're grateful for your recognition and support. If there's anything else we can assist you with, please don't hesitate to let us know. Thanks again for choosing Small Engine Warehouse! ☺️

Posted 6 months ago

“Picked up an engine and installed in lawnmower all went great”

Helpful Report

Posted 8 months ago

Dear William, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear about your positive experience with us. Moreover, we are glad to know that everything went smoothly as you picked up an engine from us and successfully installed it in your lawnmower. It's fantastic to hear that our products exceeded your expectations and met your requirements flawlessly. Thank you once again for choosing Small Engine Warehouse and for taking the time to share your feedback. We are always here to assist you with any future needs or inquiries you may have. Happy mowing! Best regards

Posted 6 months ago

“Very satisfied with the friendly folks that helped with the order process and also the quick delivery time of my order.”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to rate Small Engine Warehouse with a stellar 5-star review! We greatly appreciate your support and trust in our products and services. We are thrilled to hear that you had a positive experience with our team. Our dedicated staff members are always ready to assist in any way possible, and we're glad to know that their friendly approach has made a lasting impression. Additionally, we understand the importance of timely delivery, and we're delighted that we could meet your expectations. Ensuring that our customers receive their orders promptly is one of our top priorities. Thank you once again for your kind words, and we hope to have the privilege of serving you in the future. Best regards

Posted 6 months ago

“Dustin Flynn did a great job identifying a replacement and alternative engines that would work for me. Robbin and Mandy (customer service) were very helpful in trying to resolve an issue that occurs when ordering on the website and trying to use Sezzle. If billing address and ship to address are not the same, then Small Engine website doesn't feed that info back to Sezzle. Thus you can't utilize the the 3 month no interest offer from Sezzle. Problem is with S.E.W. website I guess. I had to order with a credit card. It was unfortunate that it couldn't get resolved, but the employees did all they could to help, but it didn't fix it for me and so I was a little dissatisfied, due to the number of calls, the amount of time and not being able to utilize the Sezzle offer from my side.”

Helpful Report

Posted 8 months ago

Dear Randy, Thank you so much for your 4-star rating of Small Engine Warehouse! We truly appreciate your feedback and are glad to hear that you had a positive experience with our team. We would like to extend a special thanks to Dustin Flynn for doing a great job in identifying replacement and alternative engines for you. We also commend Robin and Mandy from our customer service team for their assistance in trying to resolve the issue you encountered while ordering and using Sezzle. We apologize for any inconvenience caused by the problem with our website not feeding the billing and shipping information back to Sezzle if they are different. We understand that this resulted in you not being able to utilize the 3-month no-interest offer from Sezzle. We appreciate your patience and understanding throughout the process, and we are sorry that we were unable to resolve the issue to your satisfaction. If there is anything else we can do to assist you, please do not hesitate to reach out to us. We value your business and look forward to serving you again in the future. Best regards

Posted 6 months ago

“Great site. Speedy delivery. There was no notification of the delivery and the $2,000 engine was left at the end of my driveway?”

Small Engine Warehouse 5 star review on 25th December 2023

Helpful Report

Posted 8 months ago

Thank you, Randal, for your wonderful 5-star rating of Small Engine Warehouse. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Great site and speedy delivery are definitely aspects we strive to deliver consistently. However, we sincerely apologize for any inconvenience caused regarding the delivery notification and the placement of your $2,000 engine. We understand your concern and will take this into account to improve our services and communication in the future. We value your business and look forward to serving you again in the future. If you have any further comments or questions, please feel free to reach out to us. Thank you once again for choosing Small Engine Warehouse!

Posted 6 months ago

“The engine arrived on the second day as I was told told it will be so far no problems with it after maoting it oil and gas fired right up”

Helpful Report

Posted 8 months ago

Dear Randy, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your kind feedback and are thrilled to hear that you are satisfied with your purchase from Small Engine Warehouse. We are delighted to know that the engine arrived promptly, just as we had informed you, and that you encountered no issues with it. It's great to hear that after adding oil and gas, it fired right up without any problems. We take pride in providing high-quality products, and your satisfaction means the world to us. Once again, thank you for your support and for choosing us. Feel free to reach out if you need any further assistance in the future. We look forward to serving you again! Best regards

Posted 6 months ago

“Your counter man , Dustin made it easy to deal with your co. very pleasant and knowledgeable. The shipping was very fast, even though it was Christmas week!”

Helpful Report

Posted 8 months ago

Dear James, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your kind words and are thrilled to hear that your experience with us was exceptional. Your counter man, Dustin, is an invaluable member of our team, and we're delighted to know that he made your interaction with our company easy and enjoyable. We pride ourselves on providing excellent customer service, and it's fantastic to hear that Dustin was both pleasant and knowledgeable. Moreover, we understand that fast shipping is essential, especially during busy periods like Christmas week. We're pleased that our shipping team was able to deliver your order promptly, ensuring a smooth and timely experience. Thank you again for your support and for sharing your positive experience with Small Engine Warehouse. We truly value your business and look forward to serving you in the future. Best regards

Posted 6 months ago

“These wheels were perfect ! Salesman was very helpful, and they were shipped out faster than I expected Thanks so much !”

Helpful Report

Posted 8 months ago

Dear Timothy, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're glad to hear that the wheels you purchased were perfect for your needs. Our team takes pride in offering high-quality products that meet our customers' expectations. We're also delighted that our salesman provided helpful assistance throughout your purchase process. Additionally, we understand the importance of prompt shipping, and we're thrilled that your order arrived faster than expected. We strive to provide efficient and reliable service to all our customers. Thanks again for choosing Small Engine Warehouse, and we look forward to serving you again in the future! Best regards

Posted 6 months ago

“I ordered a fuel cap for my generator from the Small Engine Warehouse. Once all of the info was given I received the part in the mail within a few days.Unfortunately, due to some unforeseen glitch it didn’t fit. However, Scotty worked with me to find out what the problem was and had three options for a solution! I am very satisfied with the professional way things were handled! I would definitely use their services again!!”

Helpful Report

Posted 9 months ago

Dear Lora, Thank you so much for giving us a 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience with Small Engine Warehouse. We are sorry to hear that the fuel cap you ordered didn't fit due to an unforeseen glitch. However, we are delighted to know that Scotty was able to assist you in finding a solution to the problem. Our team always strives to handle every situation in a professional manner, and we are glad that you were satisfied with the way things were handled. Once again, we are grateful for your feedback and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us. Best regards

Posted 6 months ago

“Excellent service. I received the engine I ordered very quickly and very well packaged. Delivered with no damage.”

Helpful Report

Posted 9 months ago

Dear KENNETH, Thank you so much for taking the time to give us a glowing 5-star rating for Small Engine Warehouse! We truly appreciate your support and feedback. We are delighted to hear that you had a positive experience with us and that our service met your expectations. We pride ourselves on providing excellent service and ensuring fast and secure delivery for our customers. It's great to know that the engine you ordered arrived promptly and was well-packaged, with no damage whatsoever. Your satisfaction is our top priority, and we are thrilled that we could meet your needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. We are here to help! Thanks again for your wonderful review, and we look forward to serving you again soon. Best regards

Posted 6 months ago

“Great communication & product as described and arrived in great condition. Also fast shipping and employees represent Engine Warehouse Great!”

Small Engine Warehouse 5 star review on 23rd December 2023

Helpful Report

Posted 9 months ago

Dear Vernon, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We greatly appreciate your feedback and support. We are thrilled to hear that you had a positive experience with us. Our team at Small Engine Warehouse takes great pride in providing excellent communication to our valued customers like you. We are glad to know that our products met your expectations and arrived in perfect condition. Furthermore, we are delighted that you were impressed with our fast shipping service. Timely delivery is one of our top priorities, and we are glad we could meet your expectations in this regard. Once again, thank you for your kind words. We are truly grateful for customers like you who recognize and appreciate our dedication to providing exceptional products and customer service. Best regards

Posted 6 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse Reviews