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Small Engine Warehouse Reviews

4.8 Rating 1,422 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
The price was good and I'm happy about that. However, the engine purchase was marked as "in stock" on the website but wasn't. There were no updates from the company voluntarily given. It took my calling or emailing to find out what was going on and how long it might be until the engine was in stock.
Helpful Report
Posted 4 months ago
Received engine damaged, no damage to shipping box, air filter assembly bent, air filter missing cover. Company requested a lot of pictures, approx. 10, easier for me to buy one myself.
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Posted 4 months ago
I've been using them for years. They've always have been extremely knowledgeable and more than helpful. My orders have always been correct and on time.
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Posted 4 months ago
Dear Christopher, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your ongoing support and loyalty throughout the years. It brings us great joy to hear that you find our team to be knowledgeable and exceedingly helpful. Ensuring that your orders are accurate and delivered promptly is always our top priority. We are grateful to have you as a valued customer and we look forward to serving you for many more years to come. Should you ever have any questions or need assistance, please don't hesitate to reach out. Thank you once again for your glowing review! Best regards
Posted 4 months ago
Varry helpful never installed yet but I am sure it will all work need to get wiring for the Kolar to brigs swap
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Posted 4 months ago
Dear Dave, Thank you so much for taking the time to give Small Engine Warehouse a fantastic 5-star rating! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're glad to know that you found our team to be very helpful, and we are confident that the installation process of your Kohler to Briggs swap will go smoothly. I have emailed you a copy of your sales receipt, owner's manual, and wiring information. If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you in the future! Best regards
Posted 4 months ago
They were really helpful in finding the right engine for my old but trusty Ariens riding mower, before and after the sale.
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Posted 4 months ago
Thank you so much for taking the time to rate Small Engine Warehouse with a fantastic 5-star review! We truly appreciate your kind words and support. We are delighted to hear that we were able to assist you in finding the perfect engine for your beloved Ariens riding mower. Our team is dedicated to providing excellent customer service, both before and after the sale. It brings us immense joy to know that we could be of help to you. If you ever need any further assistance or have any other inquiries, please don't hesitate to reach out to us. We are always here to assist you in any way we can. Once again, thank you for choosing Small Engine Warehouse and for sharing your positive experience with us. We look forward to serving you again in the future. Best regards
Posted 4 months ago
Excellent service excellent pricing and fantastic delivery time recommending all my neighbors and customers to shop with you guys
Helpful Report
Posted 4 months ago
Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had such a positive experience with us. Your kind words about our excellent service, competitive pricing, and quick delivery time mean the world to us. We truly pride ourselves on providing top-notch service and ensuring that our customers receive their orders in a timely manner. We greatly appreciate your recommendation to your neighbors and customers to shop with us. Word-of-mouth referrals like yours are invaluable to us, and we are grateful for your support. Once again, thank you for taking the time to share your feedback and for your continued patronage. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you and your community in the future. Warmest regards
Posted 4 months ago
Very knowledgeable and friendly. Priced similarly to online sources and you purchase with the confidence of knowing an expert helped select the correct model. Robert was particularly helpful.
Helpful Report
Posted 4 months ago
Dear Blair, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We are delighted to learn that you found our team to be very knowledgeable and friendly. It is always our goal to ensure that our customers receive top-notch assistance, and we are glad that Robert stood out to you as particularly helpful. We are fortunate to have such dedicated experts in our team! We also take pride in offering competitive prices that align with online sources. We understand the importance of purchasing with confidence, and it's reassuring to know that our expertise helped you select the correct model. Thank you once again for choosing Small Engine Warehouse, and we are here to assist you anytime you need us. Have a wonderful day! Best regards
Posted 4 months ago
He helped me get the correct engine for my job
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Posted 4 months ago
Thank you so much, Dana, for taking the time to give us a 5-star rating! We truly appreciate your kind words and support. It's fantastic to hear that Brandon was able to assist you in finding the correct engine for your job. If you ever need any further assistance, please don't hesitate to reach out to us. We're always here to help!
Posted 4 months ago
Very helpful. Very quick service . Engine started right up and runs great!
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Posted 4 months ago
Dear Donald, Thank you so much for your phenomenal 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are delighted to hear that you found Brandon to be exceptionally helpful and our service quick. It's fantastic to know that your engine started right up and is running great! Your satisfaction is our utmost priority, and we're thrilled that we could meet your expectations. We truly value your support and look forward to serving you again in the future. Best regards
Posted 4 months ago
I ordered a 17.5 HP Briggs and Stratton engine for my Snapper rider. It arrived quickly. I installed it and it is now working very well. The only issue I had was with the spark plug, which broke during shipment. Though the engine was well packaged, the spark plug was plugged in and the vibration during shipment must have caused the issue. I reported the problem to small engine warehouse and they promised to send me a replacement spark plug and indicated they'd address this issue in the future. I recommended unplugging the spark plug and packaging it separately. Aside from that, the engine and delivery was great. Glad I chose this company.
Helpful Report
Posted 4 months ago
Dear Guy, Thank you for taking the time to share your positive experience with Small Engine Warehouse! We greatly appreciate your 5-star rating and we're delighted to hear that your 17.5 HP Briggs and Stratton engine for your Snapper rider arrived quickly and is now working very well. We apologize for the inconvenience of the broken spark plug during shipment, but we're glad to know that our customer service team promptly addressed the issue and assured you of a replacement spark plug. We're thrilled that you chose our company and we look forward to serving you again in the future. Best regards
Posted 4 months ago
Very good customer service
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Posted 4 months ago
Thank you, Ben, for your exceptional 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and the trust you've placed in our services. Your satisfaction is our top priority, and we're thrilled to know that our efforts in providing very good customer service have resonated with you. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks once again for choosing Small Engine Warehouse!
Posted 4 months ago
engine damaged in shipping broken oil stick cover broken person who installed new engine called oil spraying when he started it up replaced valve cover from old engine i have a case number 386668 your customer service has been great I have already paid for new engine to be installed i do not want a replacement hopefully reimbursed for Extra expense Thank you Bob Brashear
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Posted 4 months ago
Great service. Engine arrived within a couple days (quicker than expected). Everything fit as advertised. Mower is back up and running.
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Posted 4 months ago
Thank you so much for your fantastic 5-star rating! We truly appreciate your kind words and are delighted to hear about your positive experience with Small Engine Warehouse. We take pride in offering great service and ensuring timely deliveries, so it's wonderful to know that the engine arrived even quicker than expected. We're thrilled that everything fit perfectly as advertised, and most importantly, your mower is back up and running smoothly. Thank you again, and please don't hesitate to reach out if you need any further assistance.
Posted 4 months ago
I received my engine on time. It is working great and easily installed except the muffler did not exactly fit the frame of my Troybilt Horse XP. However it was an easy modification, I just had to notch a quarter inch out of the right side running bracket of my frame. Took an extra 5 minutes and then the engine popped right in. Wiring was simple with the provided info. Everything was perfect here. the salesman was great and the overall experience was smooth and easy. I would highly recommend using Small Engine Warehouse for your mower engine needs. Great Job Mates.
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Posted 4 months ago
Thank you so much, Daniel, for giving Small Engine Warehouse a 5-star rating! We greatly appreciate your kind words and are thrilled to hear that you received your engine on time and it is working perfectly. We apologize for any inconvenience caused by the muffler not fitting exactly to the frame of your Troybilt Horse XP, but we're glad to hear that you were able to make a simple modification to resolve the issue. We're delighted that the overall installation process was smooth and easy for you, including the straightforward wiring with the provided information. It's fantastic to know that you had a great experience with our salesman Robert as well. Thank you for recommending Small Engine Warehouse for others' mower engine needs. We truly value your support. Great job with your engine installation!
Posted 4 months ago
The engine was perfect fit for the Jari mower and powers it with ease. The purchasing and delivery process was excellent
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Posted 4 months ago
Dear Stephen, Thank you so much for giving Small Engine Warehouse a fantastic 5-star rating! We truly appreciate your kind words and support. We are thrilled to learn that the engine you purchased was a perfect fit for your Jari mower and is easily powering it. It's always great to hear that our products are meeting our customers' needs and expectations. Moreover, we are glad to hear that you had an excellent experience with our purchasing and delivery process. We strive to provide a seamless and hassle-free experience for our valued customers, and your satisfaction means the world to us. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. We'll be more than happy to help! Once again, thank you for choosing Small Engine Warehouse and for your wonderful review! Best regards
Posted 4 months ago
They were quick with their shipments and the motor was packed professionally
Helpful Report
Posted 4 months ago
Dear Isreal, Thank you so much for awarding us a fantastic 5-star rating! We truly appreciate your support and taking the time to share your positive experience with Small Engine Warehouse. Your kind remarks made our day, and we're glad to hear that you were satisfied with our service. We take pride in ensuring speedy shipments and providing professional packaging, so it's rewarding to know that our efforts have made a difference to you. Once again, thank you for choosing Small Engine Warehouse. We're grateful for your trust and look forward to assisting you with any future needs. Best regards
Posted 4 months ago
I had asked to speak with a tech but no call. I thought my engine might have been abit too spirited since it runs like a top fueller when I start it up cackleing and cracken. I hope it stays together.
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Posted 4 months ago
Bought to replace a Kohler Courage 17 running on a Gravely ZT1740. Fit great only i bypassed threading base for thru bolts. Electrical plugged in without any adjustment and everything seems fine. Started right up and great to have my mower back!!!
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Posted 4 months ago
Hi Clayton, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're glad to know that our Small Engine Warehouse was a perfect fit for your Gravely ZT1740, even though you had to bypass the threading base for thru bolts. It's fantastic to hear that the electrical connection was seamless, requiring no adjustments. We're delighted to have helped you get your mower back up and running smoothly! Thank you again for your kind words and for choosing Small Engine Warehouse. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Best regards
Posted 4 months ago
Very easy install for the 4x2 Gator. Everything worked well.
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Posted 4 months ago
Dear Warren, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your feedback and support. We are glad to hear that the installation process for the 4x2 Gator was very easy for you, and we're even happier to know that everything worked well. At Small Engine Warehouse, providing top-quality products and excellent customer service is our utmost priority. Your satisfaction is our motivation to keep delivering on our promises. Please don't hesitate to reach out to us if you need any further assistance or have any questions. We are always here to help. Thank you once again for your kind words and for choosing Small Engine Warehouse! Best regards
Posted 4 months ago
I was very impressed with the knowledgeable salesman. The engine I needed to replace was no longer manufactured. I received very good advice in the selection of a replace t engine. Recieved it in a few days. It fit perfectly and runs great! Thanks to Brandon.
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Posted 4 months ago
Dear Richard, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and feedback. We are thrilled to hear that our knowledgeable salesman, Brandon, was able to provide you with excellent advice in selecting a replacement engine for your needs. It's great to know that the engine fits perfectly and is running flawlessly. At Small Engine Warehouse, we strive to deliver top-notch service and high-quality products to our valued customers, so your satisfaction means a lot to us. We sincerely appreciate your business and look forward to serving you again in the future. Once again, thank you for your glowing review, and please don't hesitate to reach out if there's anything else we can assist you with. Best regards
Posted 4 months ago
Small Engine Warehouse is rated 4.8 based on 1,422 reviews