Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

“Thank you for providing me with excellent customer service. We received the engine and had it profesionally installed and our mower seems to be running beautifully!”

Helpful Report

Posted 2 months ago

Dear Jonathan, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We sincerely appreciate your support and are thrilled to hear that you had an excellent experience with our customer service. We are delighted to hear that you received the engine and had it professionally installed. It brings us tremendous joy to know that your mower is now running beautifully. Your satisfaction is our top priority, and we are truly grateful for the opportunity to serve you. Once again, thank you for choosing Small Engine Warehouse. Should you have any further needs or questions, please don't hesitate to reach out. We're here to help! Warm regards

Posted 1 month ago

“I purchased a new's 17.5 hp Briggs & Stratton engine for my lawn mower, the biggest complaint I have there was no instructions on the wiring diagram for the engine and no manual for this particular engine, as I do not have a printer I have no way of printing a manual, so it would be very helpful and appreciated if you would print out or send me original copy of the manual so I can use this for future information. I now have this enigen for a couple weeks, and each time I try to start it when the engine is cold, I must remove the air filter cap and spray starting fluid on the air filter and then the engine will start fine. I need somebody from your company to call me to explain what the problem is with the engine, because this is not normal. I should not have to spray starting fluid on the filter every time I want to start the engine and cut my lawn Thank you Jim H.”

Helpful Report

Posted 2 months ago

“Smooth transaction. Will buy from again.”

Helpful Report

Posted 2 months ago

Dear Fred, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a smooth transaction with us. "Smooth transaction. Will buy from again." Your feedback means the world to us, and it encourages us to keep delivering the best service possible. We are grateful for customers like you who recognize our efforts and choose to support our business. Once again, thank you for your fantastic rating and for considering us for your future purchases. We look forward to serving you again soon! Best regards

Posted 1 month ago

“Great products, responsive , fast shipping......as good as it gets”

Helpful Report

Posted 2 months ago

Dear Wallace, Thank you so much for your incredible 5-star rating of Small Engine Warehouse! We greatly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience with us. We take pride in providing great products and ensuring a responsive and efficient service, including fast shipping. It's fantastic to know that your experience with us was as good as it gets. Your support means the world to us, and we truly value your satisfaction. Please feel free to reach out to us if there is anything else we can assist you with. We look forward to serving you again in the future! Warm regards

Posted 1 month ago

“Very satisfied”

Helpful Report

Posted 2 months ago

Dear Thomas, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We are thrilled to hear that you are very satisfied with our services. It means the world to us that we were able to meet your expectations and provide a great experience. If you ever need anything else or have any further questions, please don't hesitate to reach out. We are always here to help! Once again, thank you for your support and for taking the time to rate us. We truly appreciate it. Warm regards

Posted 1 month ago

“I have an old Husqvarna rear tine tiller that had a bad engine. I searched for a couple of years attempting to find a new engine for it but had no success. I spoke with a sales rep at Small Engine Warehouse, and he went to work helping me identify the replacement engine. As it turned out, the engine had been replaced twice by Briggs & Stratton and Brandon was able to verify the fit for my situation. I ordered the engine on Monday and received it on Wednesday via UPS. I put the engine on the tiller and only ran into two issues with the replacement. The belt guard had a stand-off that bolted to the engine and mounted one of the three positions of the guard. It would not fit the new engine but there was a threaded hold in the correct location to mount it. The engine was metric and the old one was SAE but I solved the issue by creating a shoulder bold out of a piece of steel rod and tapped one end to fit the engine and the other to the original SAE threads. Problem solved. After filling the engine with oil and fuel, it started on the first pull. I tilled my garden and it worked flawlessly. When I finished tilling, I killed the engine and restarted it, it started on the first pull once again. I am extremely pleased with the engine and with the very fast service that was provided by Brandon Branscum and Small Engine Warehous. In fact, I am so pleased that if I can find a replacement engine fo my old front tine tiller, I will likely buy a new engine for it from Small Engine Warehous as well. Very pleased customer.”

Helpful Report

Posted 2 months ago

Dear Terry, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and we are thrilled to hear about your positive experience with us. We are delighted that our sales representative, Brandon Branscum, was able to assist you in identifying the perfect replacement engine for your old Husqvarna rear tine tiller. It's fantastic to know that the engine fits your situation perfectly and that you received it quickly, thanks to our fast shipping service. We are glad to hear that you were able to overcome the minor issues with the replacement and that the engine performed flawlessly, starting on the first pull every time. Your satisfaction and success in tilling your garden mean a lot to us. Your kind words about the engine and our service make us incredibly proud. We are honored to have you as a pleased customer, and we sincerely value your loyalty. If you ever need a replacement engine for your old front tine tiller, we would be more than happy to assist you once again. Thank you for choosing Small Engine Warehouse. We genuinely appreciate your business and look forward to serving you in the future. Best regards

Posted 1 month ago

“Just received my 2 engines and they worked perfectly. Both were repowers and they were very easy to install. Rob helped me both times and he was spot on!! Thanks a bunch and I’ll be calling on you again! Stanley Whaley”

Helpful Report

Posted 2 months ago

Dear Stanley, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that your recent purchase of 2 engines was a success. We are glad that both engines worked perfectly and that the repower process was easy for you. We will make sure to pass on your kind words to Rob, who assisted you with your purchases. It's wonderful to know that he provided you with spot-on guidance and support. We pride ourselves on providing top-notch customer service, and it's always rewarding to receive positive feedback from satisfied customers like yourself. Thank you once again for choosing Small Engine Warehouse, Stanley. We look forward to serving you in the future and assisting with any other needs you may have. Don't hesitate to reach out to us whenever you need our help! Best regards

Posted 1 month ago

“The engines I bought showed up in great condition and work as they should”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We greatly appreciate your positive feedback. We are thrilled to hear that the engines you purchased arrived in excellent condition and are functioning perfectly. Your satisfaction is our top priority, and we are committed to providing high-quality products. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Small Engine Warehouse!

Posted 1 month ago

“Ordered Monday afternoon and was delivered next day with free shipping”

Helpful Report

Posted 2 months ago

Dear Jeff, Thank you so much for your wonderful 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. It's fantastic to know that your order was delivered the very next day after placing it on Monday afternoon, and the fact that we offered free shipping only adds icing on the cake! We strive to provide prompt and efficient service to all our valued customers, and it seems like we hit the mark with your order. Once again, thank you for choosing Small Engine Warehouse. We're grateful for your trust and look forward to serving you again in the future. Best regards

Posted 1 month ago

“The price was good and I'm happy about that. However, the engine purchase was marked as "in stock" on the website but wasn't. There were no updates from the company voluntarily given. It took my calling or emailing to find out what was going on and how long it might be until the engine was in stock.”

Helpful Report

Posted 2 months ago

“Received engine damaged, no damage to shipping box, air filter assembly bent, air filter missing cover. Company requested a lot of pictures, approx. 10, easier for me to buy one myself.”

Helpful Report

Posted 2 months ago

“I've been using them for years. They've always have been extremely knowledgeable and more than helpful. My orders have always been correct and on time.”

Helpful Report

Posted 2 months ago

Dear Christopher, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your ongoing support and loyalty throughout the years. It brings us great joy to hear that you find our team to be knowledgeable and exceedingly helpful. Ensuring that your orders are accurate and delivered promptly is always our top priority. We are grateful to have you as a valued customer and we look forward to serving you for many more years to come. Should you ever have any questions or need assistance, please don't hesitate to reach out. Thank you once again for your glowing review! Best regards

Posted 2 months ago

“Varry helpful never installed yet but I am sure it will all work need to get wiring for the Kolar to brigs swap”

Helpful Report

Posted 2 months ago

Dear Dave, Thank you so much for taking the time to give Small Engine Warehouse a fantastic 5-star rating! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're glad to know that you found our team to be very helpful, and we are confident that the installation process of your Kohler to Briggs swap will go smoothly. I have emailed you a copy of your sales receipt, owner's manual, and wiring information. If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you in the future! Best regards

Posted 2 months ago

“They were really helpful in finding the right engine for my old but trusty Ariens riding mower, before and after the sale.”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to rate Small Engine Warehouse with a fantastic 5-star review! We truly appreciate your kind words and support. We are delighted to hear that we were able to assist you in finding the perfect engine for your beloved Ariens riding mower. Our team is dedicated to providing excellent customer service, both before and after the sale. It brings us immense joy to know that we could be of help to you. If you ever need any further assistance or have any other inquiries, please don't hesitate to reach out to us. We are always here to assist you in any way we can. Once again, thank you for choosing Small Engine Warehouse and for sharing your positive experience with us. We look forward to serving you again in the future. Best regards

Posted 2 months ago

“Excellent service excellent pricing and fantastic delivery time recommending all my neighbors and customers to shop with you guys”

Helpful Report

Posted 2 months ago

Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had such a positive experience with us. Your kind words about our excellent service, competitive pricing, and quick delivery time mean the world to us. We truly pride ourselves on providing top-notch service and ensuring that our customers receive their orders in a timely manner. We greatly appreciate your recommendation to your neighbors and customers to shop with us. Word-of-mouth referrals like yours are invaluable to us, and we are grateful for your support. Once again, thank you for taking the time to share your feedback and for your continued patronage. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you and your community in the future. Warmest regards

Posted 2 months ago

“Very knowledgeable and friendly. Priced similarly to online sources and you purchase with the confidence of knowing an expert helped select the correct model. Robert was particularly helpful.”

Helpful Report

Posted 2 months ago

Dear Blair, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We are delighted to learn that you found our team to be very knowledgeable and friendly. It is always our goal to ensure that our customers receive top-notch assistance, and we are glad that Robert stood out to you as particularly helpful. We are fortunate to have such dedicated experts in our team! We also take pride in offering competitive prices that align with online sources. We understand the importance of purchasing with confidence, and it's reassuring to know that our expertise helped you select the correct model. Thank you once again for choosing Small Engine Warehouse, and we are here to assist you anytime you need us. Have a wonderful day! Best regards

Posted 2 months ago

“He helped me get the correct engine for my job”

Helpful Report

Posted 2 months ago

Thank you so much, Dana, for taking the time to give us a 5-star rating! We truly appreciate your kind words and support. It's fantastic to hear that Brandon was able to assist you in finding the correct engine for your job. If you ever need any further assistance, please don't hesitate to reach out to us. We're always here to help!

Posted 2 months ago

“Very helpful. Very quick service . Engine started right up and runs great!”

Helpful Report

Posted 2 months ago

Dear Donald, Thank you so much for your phenomenal 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are delighted to hear that you found Brandon to be exceptionally helpful and our service quick. It's fantastic to know that your engine started right up and is running great! Your satisfaction is our utmost priority, and we're thrilled that we could meet your expectations. We truly value your support and look forward to serving you again in the future. Best regards

Posted 2 months ago

“I ordered a 17.5 HP Briggs and Stratton engine for my Snapper rider. It arrived quickly. I installed it and it is now working very well. The only issue I had was with the spark plug, which broke during shipment. Though the engine was well packaged, the spark plug was plugged in and the vibration during shipment must have caused the issue. I reported the problem to small engine warehouse and they promised to send me a replacement spark plug and indicated they'd address this issue in the future. I recommended unplugging the spark plug and packaging it separately. Aside from that, the engine and delivery was great. Glad I chose this company.”

Helpful Report

Posted 2 months ago

Dear Guy, Thank you for taking the time to share your positive experience with Small Engine Warehouse! We greatly appreciate your 5-star rating and we're delighted to hear that your 17.5 HP Briggs and Stratton engine for your Snapper rider arrived quickly and is now working very well. We apologize for the inconvenience of the broken spark plug during shipment, but we're glad to know that our customer service team promptly addressed the issue and assured you of a replacement spark plug. We're thrilled that you chose our company and we look forward to serving you again in the future. Best regards

Posted 2 months ago

“Very good customer service”

Helpful Report

Posted 2 months ago

Thank you, Ben, for your exceptional 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and the trust you've placed in our services. Your satisfaction is our top priority, and we're thrilled to know that our efforts in providing very good customer service have resonated with you. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks once again for choosing Small Engine Warehouse!

Posted 2 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse Reviews