Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

“Sales people knew exactly what I needed and shipped promptly, second engine that I have ordered, highly recommend”

Posted 7 months ago

Dear Roger, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that our sales team provided you with exceptional service. We take pride in our staff's expertise and their ability to promptly assist customers in finding the exact products they need. Furthermore, we are delighted to know that this is your second engine purchase from us and that you highly recommend Small Engine Warehouse. It is wonderful customers like you who fuel our motivation to continue delivering top-notch products and customer service. Once again, thank you for your support and trust in our team. We look forward to serving you again in the future! Best regards

Posted 7 months ago

“I received my new motor promptly and in perfect condition. I’m very impressed with packaging and service. Thanks Mike”

Small Engine Warehouse 5 star review on 7th April 2024

Helpful Report

Posted 7 months ago

Dear Michael, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are thrilled to hear that you received your new motor promptly and in perfect condition. It brings us great joy to know that our packaging and service impressed you. Once again, thank you for your support and for choosing Small Engine Warehouse. Should you need any further assistance in the future, please don't hesitate to reach out. Warm regards

Posted 7 months ago

“Excellent customer service. Rapid order processing and expedition. Very satisfied with this business with every order I've placed.”

Helpful Report

Posted 7 months ago

Dear Wayne, Thank you so much for the glowing 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are delighted to hear that you have been consistently satisfied with our service. It's wonderful to know that our focus on excellent customer service, rapid order processing, and expedition has met your expectations. Your satisfaction is our top priority, and we are committed to ensuring a smooth and enjoyable experience with every order you place. Once again, thank you for your support and for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards

Posted 7 months ago

“Unbelievable how fast I received it was very impressed with the packaging. Definitely will do business with the again”

Helpful Report

Posted 7 months ago

Thank you for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and support. We're thrilled to hear that you were impressed with the packaging and the speed of delivery. It's wonderful to know that we have met and exceeded your expectations. We value your business and look forward to serving you again in the future.

Posted 7 months ago

“3 phone calls with Chris all for a $30 fuel pump. Not much profit for you guys but I was treated very well and my questions answered while I am trying to figure what is wrong with my engine. Thanks”

Helpful Report

Posted 7 months ago

Dear Chris, Thank you so much for your generous 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to know that we could assist you with your fuel pump inquiry. We believe in treating every customer with utmost care and ensuring that all their questions are answered to the best of our ability. We understand that your purchase may not have been a huge profit for us, but our main priority is providing top-notch customer service and helping you in any way we can. We're glad to hear that you felt well-treated and that we were able to assist you in troubleshooting your engine issue. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We'll be more than happy to help. Thanks again for choosing Small Engine Warehouse! Best regards

Posted 7 months ago

“Very happy with the Briggs & Stratton muffler. Good product, packaged very well and shipping time was very reasonable. Will return for other parts if needed. Thank you.”

Helpful Report

Posted 7 months ago

Dear William, Thank you so much for giving Small Engine Warehouse a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you are very happy with the Briggs & Stratton muffler. We take pride in providing our customers with high-quality products, and we are glad to hear that you found it to be a good product. Our team works diligently to ensure that items are packaged securely, so it's wonderful to know that the muffler arrived in excellent condition. We understand that timely delivery is crucial, and we strive to provide a reasonable shipping time. We are delighted that you found our shipping time to be satisfactory. Should you ever require any other parts, please know that we would be more than happy to assist you. We look forward to serving you again in the future! Thank you once again, and have a fantastic day! Best regards

Posted 7 months ago

“Knowledgeable staff, fast shipping , good prices .”

Helpful Report

Posted 7 months ago

Thank you so much, Tim, for your incredible 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and support. Our knowledgeable staff, fast shipping, and good prices are what we strive for, so we're thrilled to hear that we hit the mark for you. We look forward to serving you in the future.

Posted 7 months ago

“Fast delivery. Good price on the Honda motor for my splitter.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to rate Small Engine Warehouse with a full 5 stars! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted that you found our delivery to be fast, and it's great to know that the price on the Honda motor for your splitter met your expectations. We strive to offer competitive prices while ensuring top-notch quality, and we're glad that we were able to meet that standard for you. Once again, thank you for choosing Small Engine Warehouse. We hope to continue exceeding your expectations in the future and look forward to serving you again. Warm regards

Posted 7 months ago

“The part that I needed was not in stock, but everyone that I talked to was very pleasant and helpful. Plus the part arrived in 3 days, much earlier than expected.”

Helpful Report

Posted 7 months ago

Dear Mark, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your support and it means a lot to us. We're sorry to hear that the part you needed was not in stock, but we're delighted to hear that our team members were able to assist you with the utmost kindness and helpfulness. Customer satisfaction is our top priority, and we're thrilled to know that your experience with our team was pleasant. Moreover, we're thrilled to hear that the part arrived at your doorstep in just 3 days, surpassing your expectations in terms of delivery time. We strive to provide timely and efficient service to our customers, and it's fantastic to know that we were able to do so for you. Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your positive feedback. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us. We're always here to help! Best regards

Posted 7 months ago

“Awesome customer service and fast shipping”

Helpful Report

Posted 7 months ago

Dear Scott, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your feedback and support. It means the world to us to hear that you had an exceptional experience with us. We strive to provide awesome customer service and ensure fast shipping to all our valued customers. Your kind words reinforce our commitment to delivering top-notch services. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, thank you for choosing Small Engine Warehouse, and we look forward to serving you again soon! Best regards

Posted 7 months ago

“Everything went smooth with our purchase and our engine arrived like they said it would. One suggestion I have is ask for a phone number when they put in address on the order. We contacted the carrier with ours so if they had problems they could contact us. Only because gps doesn’t always bring you to our house. Thanks we would recommend this company again!!!”

Helpful Report

Posted 7 months ago

Dear Jana, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We are thrilled to hear that your entire experience, from purchase to delivery, went smoothly. It brings us immense joy knowing that your engine arrived exactly as expected. We appreciate your suggestion about including a phone number when customers input their address during the ordering process. Your feedback is valuable to us, and we will definitely take it into consideration in order to enhance our customer service and ensure seamless delivery experiences in the future. Once again, we sincerely appreciate your support and recommendation. We cannot express how grateful we are to have customers like you. Should you require any further assistance or have additional feedback, please do not hesitate to reach out. We look forward to serving you again in the future! Warm regards

Posted 7 months ago

“It was not a perfect fit. I had to put it on with zip ties. But it will do the job.”

Helpful Report

Posted 7 months ago

“It was good to actually talk to a sales rep. I replaced a Tecumseh engine on a 50+ year old John Deere garden tiller with a new 6 1/2 horse Briggs. Very well pleased with results. I would purchase from you again in a heartbeat.”

Helpful Report

Posted 7 months ago

Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We sincerely appreciate your support and kind feedback. We are thrilled to hear that you had a positive experience with our sales representative and that you were able to successfully replace the Tecumseh engine on your John Deere garden tiller with a new 6 1/2 horse Briggs engine. It brings us great joy to know that you are very pleased with the results. We are humbled by your trust in us and we assure you that we will continue to maintain the high standards that led to your satisfaction. We would be absolutely delighted to serve you again in the future, as providing excellent products and outstanding customer service is of utmost importance to us. Thank you again for choosing Small Engine Warehouse. We look forward to assisting you with any future needs you may have. Best regards

Posted 7 months ago

“Had a minor glitch making an online order. I called them. A very nice lady answered the phone and quickly got my order taking care of. Plus, received my order quickly. This is a great company to do business with. I’ve been ordering parts from them for years. Now, I just need to move out of California to get away from our state’s stupid laws and continue to use small engines. Thank you Small Engine Warehouse for years of taking care of those who enjoy repairing small engines!”

Helpful Report

Posted 7 months ago

Dear Frank, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service team. We are committed to providing quick and efficient service to our valued customers, and we're elated that we could assist you with your online order glitch. It's truly heartwarming to hear that you have been a loyal customer of ours for years. Your support means the world to us, and we're grateful to have been able to take care of you and provide the parts you need for your small engine repairs. We understand your frustrations with your state's laws, and although we can't change those circumstances, we will always be here to support and serve you to the best of our abilities. Our team looks forward to continuing to serve you even if you move out of California. Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your positive experience with us. We are incredibly grateful for customers like you. Warm regards

Posted 7 months ago

“Rob was very helpful and informative over phone. I received my order in a very timely fashion. Both engines run great and got me back to mowing. Only hitch that I had was the muffler replacement was a lil longer than the original, so I had to do a lil fabrication on the mower framework that protects the muffler. It also seems a lil louder than the original. Otherwise, it’s all been a good experience. 👍”

Helpful Report

Posted 7 months ago

Dear John, Thank you so much for taking the time to leave us a 4-star rating! We are thrilled to hear that you had a good experience with Small Engine Warehouse. We greatly appreciate your kind words about our team member, Rob, and how he assisted you over the phone. It's wonderful to know that your order was delivered promptly and that both engines are performing well, getting you back to your mowing quickly. We apologize for the inconvenience caused by the muffler replacement not perfectly matching the original one. However, we're glad to hear that you were able to do a little fabrication on the mower framework to make it work. We understand that the new muffler may be slightly louder than the original, and we appreciate your understanding. Once again, thank you for your feedback and for choosing Small Engine Warehouse. If you ever need any further assistance, please don't hesitate to reach out. We hope to serve you again in the future. Best regards

Posted 7 months ago

“A 1 Service Great communications Fast Fast Service”

Helpful Report

Posted 7 months ago

Dear Maurice, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and support. Your positive feedback means the world to us. "A 1 Service - Great communications - Fast Fast Service" - We couldn't be more thrilled to hear that you had a seamless experience with us. Our team works diligently to provide excellent service, efficient communication, and prompt delivery. It's fantastic to know that we were able to meet your expectations. Once again, we're incredibly grateful for your kind review and your trust in Small Engine Warehouse. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We'll be more than happy to serve you again. Best regards

Posted 7 months ago

“I usually buy engines there. It’s getting a little more expensive though. I wish they had more short blocks in stock. Otherwise it’s alright.”

Helpful Report

Posted 7 months ago

Thank you so much for your 4-star rating and kind feedback about Small Engine Warehouse! We genuinely appreciate your continued support and are delighted to hear that you usually buy engines from us. We understand your concern about the increasing prices, however, we are constantly trying to keep our prices as low as we possibly can. We apologize for the limited stock of short blocks; our team is constantly working towards expanding our inventory to meet the demands of our valued customers like you. Thank you for acknowledging that despite these concerns, Small Engine Warehouse is still a reliable choice. We're grateful for your patronage and look forward to serving you again soon!

Posted 7 months ago

“I do not know anything about engine but the one that is installing it for me said it is a better engine commercial grade the only thing was my choke level with different so he got to find a way to install a part so I can choke it when I start it overall I can't complain”

Helpful Report

Posted 7 months ago

Dear Charles, Thank you so much for taking the time to give Small Engine Warehouse a four-star rating! We truly appreciate your feedback and are thrilled to hear that your engine installation experience has been positive overall. We understand that not everyone may have extensive knowledge about engines, but we're glad to know that the professional installing it for you has assured you that it's a high-quality commercial-grade engine. We apologize for the inconvenience caused by the different choke lever, but we're confident that your installer will be able to find a suitable solution to ensure easy starting. Once again, thank you for your valuable feedback, and please don't hesitate to reach out to us if you have any further questions or concerns. We're here to assist you every step of the way. Best regards

Posted 7 months ago

“Excellent service and speed the delivery.”

Helpful Report

Posted 7 months ago

Dear Leon, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're especially pleased to hear that you found our service excellent and the delivery speed impressive. Your satisfaction is our top priority, and we constantly strive to provide the best customer experience possible. Once again, thank you for your amazing review. We look forward to serving you again in the future! Best regards

Posted 7 months ago

“When you call, you get an actual person with knowledge about B&S engines. Was able to place an engine order in 10 minutes and have it delivered across the coutry in less than a week. 5 stars! Thank you”

Helpful Report

Posted 7 months ago

Dear Brian, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience. We are especially glad that you found our customer service team helpful and knowledgeable about Briggs & Stratton engines. Providing excellent support is one of our top priorities, and we are delighted to know that our representative was able to assist you so efficiently. It's fantastic to hear that you were able to place an engine order within just 10 minutes and have it delivered to the other side of the country in less than a week. We strive to provide a fast and reliable delivery service, and we are thrilled that we met your expectations. Thank you once again for your kind words and for choosing Small Engine Warehouse. We look forward to serving you in the future! Best regards

Posted 7 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse Reviews