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Small Engine Warehouse Reviews

4.8 Rating 1,422 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
Fast delivery, exactly what I asked for
Helpful Report
Posted 5 months ago
Dear Irene, Thank you so much for awarding Small Engine Warehouse with a fantastic 5-star rating! We greatly appreciate your feedback and support. We are delighted to hear that you had a positive experience with us and that our fast delivery exceeded your expectations. It is always our utmost priority to ensure that we provide our customers with exactly what they ask for. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing Small Engine Warehouse! Best regards
Posted 5 months ago
Website was easy to use. Staff was helpful when I called to verify. Shipping was great! My engine arrived next day!
Helpful Report
Posted 5 months ago
Dear Bill, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are delighted to hear that you had a positive experience with us. We're thrilled to know that our website was easy to use and that our staff was helpful when you called to verify your order. Providing exceptional customer service is our highest priority, and we're glad we were able to assist you. Moreover, it's fantastic to hear that our shipping process went smoothly and that your engine arrived the very next day! We strive to ensure prompt and reliable delivery, and your satisfaction means the world to us. Once again, thank you for your kind feedback and for choosing Small Engine Warehouse. We truly appreciate your business and look forward to serving you in the future. Best regards
Posted 5 months ago
Excellent service by phone, very fast selection and the best prices I could find. Will definitely recommend to my friends!
Helpful Report
Posted 5 months ago
Thank you for your fantastic 5-star rating! We greatly appreciate your kind words and are thrilled to hear that our service by phone was excellent and that you found our selection to be fast and our prices to be the best in town. We are also grateful for your intention to recommend Small Engine Warehouse to your friends. Your support means the world to us! Please don't hesitate to reach out if you need any further assistance.
Posted 5 months ago
Very helpful and knowledgeable staff, prices right in line with everyone else fast shipping. I would not go anywhere else.
Helpful Report
Posted 5 months ago
Thank you so much for your fantastic 5-star rating! We really appreciate your kind words and are thrilled to hear that you found our staff to be helpful and knowledgeable. We take pride in providing excellent customer service and it's great to know that you had such a positive experience. We always strive to offer competitive prices and expedited shipping, ensuring that our customers receive their orders promptly. Your loyalty means a lot to us, and we look forward to serving you in the future. Thank you again for choosing Small Engine Warehouse and taking the time to share your feedback!
Posted 5 months ago
The engine I ordered came exactly as described and was shipped very quickly. I will buy from you again when the time comes. Thanks, Gary Corley
Helpful Report
Posted 5 months ago
Dear Gary, Thank you so much for leaving us a fantastic 5-star review! We are thrilled to hear that the engine you ordered matched the description perfectly and arrived promptly at your doorstep. Your satisfaction means everything to us, and we are honored to have earned your trust as a customer. We take great pride in delivering products that meet our customers' expectations, and we're glad we hit the mark with your order. Rest assured, we'll be here for you when you need us again in the future. Once again, thank you for choosing Small Engine Warehouse. We greatly appreciate your support and look forward to serving you again soon! Best regards
Posted 5 months ago
Delivery went great. However, I had a question about something and got an email to text a tech. I never heard back from anyone.
Helpful Report
Posted 5 months ago
Always get the right engine the first time. Very happy with the staff. Thanks small engine warehouse!
Helpful Report
Posted 5 months ago
Dear Donovan, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and your support of Small Engine Warehouse. We couldn't be happier to hear that you had a positive experience with our staff and that you found the perfect engine. We take pride in providing top-notch customer service and ensuring that every customer gets the right engine the first time. Your satisfaction means the world to us. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you in the future! Best regards
Posted 5 months ago
You promised to deliver on certain days and you did it thank you
Helpful Report
Posted 5 months ago
Dear Franco, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We truly appreciate your support and are delighted to hear about your positive experience with us. "You promised to deliver on certain days and you did it, thank you!" Your satisfaction is our top priority, and we strive to fulfill our promises to ensure the best service for our valued customers like you. Once again, many thanks for your kind words and the excellent rating. It means a lot to us. We look forward to serving you in the future and providing you with nothing short of exceptional service. Best regards
Posted 5 months ago
Ordering was easy. I received the engine on time as promised. You selections were great and I found the exact engine that I needed.
Helpful Report
Posted 5 months ago
Dear Warren, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear about your positive experience with us. We're glad that ordering from Small Engine Warehouse was easy for you and that you received the engine on time as promised. Our team works diligently to ensure timely deliveries, and we're delighted that we met your expectations. It's also wonderful to hear that our wide selection allowed you to find the exact engine you needed. We sincerely value your feedback and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for choosing Small Engine Warehouse! Warm regards
Posted 5 months ago
Excellent prices, very fast shipping. Great engines.
Helpful Report
Posted 5 months ago
Dear Lawrence, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had a wonderful experience shopping with us. We greatly appreciate your kind feedback on our excellent prices, very fast shipping, and the quality of our engines. It's truly a pleasure to provide our customers with top-notch products and efficient service. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you in the future! Best regards
Posted 5 months ago
Was very impressed with small engine warehouse . Quality products ,fast shipping , trusted seller.buy with confidence.
Helpful Report
Posted 6 months ago
Dear William, Thank you so much for taking the time to give us a shining 5-star rating for Small Engine Warehouse! We truly appreciate your feedback and support. Your kind words, "Was very impressed with Small Engine Warehouse. Quality products, fast shipping, trusted seller. Buy with confidence," mean a lot to us. We strive to provide top-notch service and high-quality products to all our valued customers, and your satisfaction is of utmost importance to us. Once again, we appreciate your trust in us and for choosing Small Engine Warehouse. If you have any further needs or questions, please do not hesitate to reach out to us. We look forward to serving you again in the future! Best regards
Posted 5 months ago
The sales Representatives were great to work with. They took the time to make sure I was ordering the correct engine. Shipping was quick. Product is as described. I Recommend SEW if you are in need of their products.
Helpful Report
Posted 6 months ago
Thank you so much for your 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had a positive experience with our sales representatives. Our team always strives to provide exceptional customer service and ensure that our customers are ordering the correct engine for their needs. We are also glad to hear that the shipping was quick and that the product met your expectations. We greatly appreciate your recommendation and look forward to serving you again in the future.
Posted 5 months ago
Small Engine Warehouse save my @$$. I recently purchased chased a Kawasaki from Merit Hardware which came in 11 days from order with 5 days of that in transit, and then being damaged. The engine was wrapped in bubble wrap and looked extremely unprofessional from a shipping standpoint. I tried returned it and was promised for a month another was on its way. Still no motor and spring growth and weeds taking over on 5 acres of land my goal is to get my money back. I called Small Engine Warehouse and they had my engine to me in 4 days. The motor was in a heavy Kawasaki box on a pallet and strapped down with very quality markings Caution, Do Not Stack on Top of Box, keep Upright. This was a complete 180° from what I’ve been dealing with for 2 months with Merit. When purchasing over the internet there’s just know way to no what kind of people your dealing with but thanks to everyone at Small Engine Warehouse, I will highly recommend you as the go to for a replacement engine.
Small Engine Warehouse 5 star review on 15th May 2024 Small Engine Warehouse 5 star review on 15th May 2024
Helpful Report
Posted 6 months ago
Dear Danny, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and feedback. At Small Engine Warehouse, customer satisfaction is our top priority, and we're thrilled to hear that we were able to assist you promptly and efficiently with your engine replacement. We understand the frustration and inconvenience caused by delays and damaged shipments, and we're glad that our service provided a complete 180° turnaround for you. We're delighted that our heavy Kawasaki box, securely strapped down and marked with quality caution labels, ensured a professional and safe delivery of your engine. We strive to provide a top-notch purchasing experience and it brings us joy to know that we exceeded your expectations. We are here to help you with any further needs you may have, and we greatly appreciate your recommendation as the go-to source for replacement engines. Thank you for choosing Small Engine Warehouse! Best regards
Posted 5 months ago
Everything was just as they stated. An excellent engine that is performing well. Arrived in two days. Quick shipping department.
Helpful Report
Posted 6 months ago
Dear Mike, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We appreciate your support and are thrilled to hear that everything was just as we stated. It's wonderful to know that the engine you received is excellent and performing well. Additionally, we're pleased that our shipping department ensured a quick delivery within two days. Your satisfaction is our top priority, and your feedback truly encourages us to continue providing top-notch products and service. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We're grateful to have you as a valued customer! Best regards
Posted 5 months ago
I ordered a part The person that took my order did not know what they were doing. I ordered a part. It was a wrong part. I gave him the serial number. I gave him the size of the motor I gave him the model number. I gave him every number that I had on that motor and I got the part. I put the thing together. Spent several hours putting it together. And find out this is not even the part that's supposed to be even automotive. That person needs to be fired. I am sending the product back. I hope I can hear from somebody and have a little concern for a customer. Thank you and have a nice day.
Helpful Report
Posted 6 months ago
Brandon help with the ordering of the engine for my mower. Answered all my questions and had it delivered within days. Would definitely recommend your company to friends in need of your products. Keep up the good work.
Helpful Report
Posted 6 months ago
Dear Richard, Thank you so much for the fantastic 5-star rating you gave us at Small Engine Warehouse! We are delighted to know that you had a great experience with us. We are thrilled to hear that Brandon was able to assist you with ordering the engine for your mower and provide excellent customer service by answering all your questions. It is great to know that he ensured a quick delivery, which exceeded your expectations. We truly appreciate your recommendation and kind words. Rest assured that we will continue to strive for excellence and maintain the quality of our products and customer service. We are always here to assist you and your friends whenever you need us. Thank you for choosing Small Engine Warehouse, and we look forward to serving you again in the future! Best regards
Posted 5 months ago
I'd order from them again
Helpful Report
Posted 6 months ago
Dear Thomas, Thank you so much for the glowing 5-star review of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It's fantastic to know that you had such a great experience shopping with our store. We take pride in providing excellent customer service and high-quality products, so your kind words mean a lot to us. "I'd order from them again" - we couldn't be happier to hear this! Your satisfaction is our top priority, and we're delighted to know that we have gained your trust and loyalty. Once again, thank you for taking the time to share your positive experience. We would be more than happy to assist you with any future orders, so please do not hesitate to reach out. Warmest regards
Posted 5 months ago
The company is amazing but the motors they send out majority of the time don't work or are broken.
Helpful Report
Posted 6 months ago
Engine delivered as promised. It was pretty much plug and play. I will definitely recommend small engine warehouse.
Helpful Report
Posted 6 months ago
Thank you so much, David, for your fantastic 5-star rating! We truly appreciate your support and recommendation. We are delighted to hear that your engine was delivered as promised and that it was a seamless experience for you. Our team at Small Engine Warehouse takes pride in providing top-quality products and exceptional customer service. Please do not hesitate to reach out if you ever need any assistance in the future. Thank you once again for choosing Small Engine Warehouse!
Posted 5 months ago
Very Fast Shipping Excellent!!
Helpful Report
Posted 6 months ago
Dear Kurt, Thank you so much for your 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. We pride ourselves on providing top-notch service, including fast shipping. Our team strives to ensure that our customers receive their orders quickly and efficiently. We're delighted to know that our efforts paid off in your case! Once again, thank you for choosing Small Engine Warehouse. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards
Posted 5 months ago
Small Engine Warehouse is rated 4.8 based on 1,422 reviews