Small Engine Warehouse Reviews

Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

4.8 Rating 1,422 Reviews

94 %

of reviewers recommend Small Engine Warehouse

Company Reviews

Metrics

4.8

Based on 1,422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse 5 star review on 4th October 2024

Anonymous

Anonymous // 01/01/2019

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“Easy transaction and a very fast delivery A+++”

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Posted 2 months ago

“Service was great could have used better info about wiring starter to battery owners manual has no information in it about that”

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Posted 2 months ago

“We were impressed with the company’s quick response to our needs and shipment. The engine came exactly as described with zero issues. They used R&L carriers for delivery and they too impressed us throughout the process. If I could rank these two companies at 6 stars I would. I deal with shippers on a daily basis and in todays age I’m usually disappointed in some fashion, but not with either of these two!”

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Posted 2 months ago

“Ordering replacement wheels was very easy. Received wheels two days later. Wrong size was received. Took replacements back to customer service rep. He made the correction immediately and was very courteous. Had the correct replacement wheels two days later. They fit like a glove. 👍”

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Posted 2 months ago

“Great price. Very knowledgeable and friendly staff. Always very courteous and helpful.”

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Posted 2 months ago

“great product, awesome price, fast and free shipping 5 star!”

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Posted 2 months ago

“The Motor arrived the next day and worked wonderfully. The only thing I would suggest is to re-connect the gas line. Over all vary pleased.”

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Posted 2 months ago

“It arrived fast. The engine was perfect, and made for a quick and easy install. 10/10 would recommend.”

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Posted 2 months ago

“I got the engine quickly. Packaging was A1. The engine started right up and has ran like a champ ever since the installation.”

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Posted 2 months ago

“Brandon Branscum has been extremely helpful in helping me select the right engine and parts to make the engine fit in my tractor!!”

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Posted 2 months ago

“Great place to do business with. The kit I purchased had all the correct connections needed for a quick simple install. I placed my order on a Sunday afternoon online and the engine arrived on Tuesday. The driver even put the engine in my pole barn with a pallet jack. Before I ordered I spoke to Matt about the install he was very professional and even sent me the install instructions by email. The instructions were clear and simple, I didn't have to modify my tractor at all.”

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Posted 2 months ago

“Great response time. Engine was installed with no issues. Will be using later today.”

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Posted 2 months ago

“All I can say is Jonathan Snyder ( JOHN ) who I think works in the warehouse is the man to talk to ! a few years ago I bought two 18 HP Briggs & Stratton two cylinder replacement engine for my John Deere 316 tractors Last week while cutting are 2 and 1/2 acres of grass I heard the engin change it sound ! Just as I finshed she stop cooled ! I opened the OHV covers and in the right side one found a broken push rod John got me the right rod But took me throuugh how and were to replace and calibrate the push rod both the exhaust and the intake. Thank you Mr.Snyder I could of never done it without you !”

Small Engine Warehouse 5 star review on 3rd September 2024

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Posted 2 months ago

“Friendly, knowledgeable, quick”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Still having trouble with the wiring and didn’t come with bolts to hold motor down . Just not satisfied”

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Posted 2 months ago

Dear Ed, Thank you so much for sharing your feedback about your experience with Small Engine Warehouse. We genuinely appreciate your input and apologize for the issues you encountered. We are sorry to hear that you are still having trouble with the wiring. We understand this has left you dissatisfied, and we sincerely apologize for any inconvenience caused. Small Engine Warehouse strives to provide our customers with the highest quality products and exceptional service. I have emailed you from a case that has been opened about your issues in hopes of resolving them. Once again, thank you for sharing your concerns with us. We genuinely appreciate your support and hope to have the opportunity to make it up to you in the future. Best regards

Posted 2 months ago

“Great company to deal with! Easy to match up your existing motor with the Super easy web site lots of options to choose from. My motor shipped same day and was delivered next day!!!! Who does that? Perfect fit and came with everything needed to install I just bolted it up put pulleys belts and oil in it. Connected fuel line and power cables plugged right in to mowers Literally first crank and it started. I will be buying from these guys/ gals again for sure And last but not least ….Their prices blew away the competition!”

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Posted 2 months ago

“Nice engine. The horses are great”

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Posted 2 months ago

“Order came on time and price was good”

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Posted 2 months ago

“Seth was very helpful product arrived very fast.only problem was no support for the item I received. A ticket was opened for support Five days ago no response yet”

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Posted 2 months ago

Small Engine Warehouse is rated 4.8 based on 1,422 reviews