Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

“Seth was very knowledgeable and communication was great. Engine shipped out the same day and arrived in perfect condition. I will definitely do business with them again!!”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to rate Small Engine Warehouse with five stars. We are thrilled to hear that you had a great experience with us! Seth is truly an asset to our team, and we appreciate your kind words about his expertise and excellent communication skills. We make it a priority to provide top-notch service, and we are glad that our dedication was reflected in your experience. We are also delighted that your engine was shipped out promptly and arrived in perfect condition. Customer satisfaction is our utmost priority, and we strive to ensure that our products are delivered with the highest level of care. Your support and feedback are greatly appreciated, and we look forward to serving you again in the future. Should you have any questions or need any assistance, please don't hesitate to reach out to us. Thank you once again for choosing Small Engine Warehouse! Best regards

Posted 4 months ago

“The Briggs & Stratton 8.75hp engine replaced my 6hp (B&S) after 20 years of faithful service on my log splitter. What a difference 2.75 extra horsepower makes. Splits logs (Honey Locust & Hard Maple) like a breeze. Thanks for the fast delivery time. The package was very well packaged. Thanks again.”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to rate Small Engine Warehouse with a stellar 5-star review! We truly appreciate your feedback and are thrilled to hear that you are satisfied with our service. We are delighted to know that the Briggs & Stratton 8.75hp engine has made such a significant difference for your log splitter, particularly after your 6hp engine's 20 years of faithful service. It's fantastic to hear that the extra 2.75 horsepower has made log splitting, even with tough woods like Honey Locust and Hard Maple, a breeze for you. We also appreciate your kind words regarding our fast delivery time and the careful packaging of the package. Providing excellent service and ensuring the safe arrival of our products are our top priorities, so it's wonderful to know that we met your expectations. Once again, thank you for choosing Small Engine Warehouse, we are here to assist you with any future needs you may have. Best regards

Posted 4 months ago

“could not believe the speed it got delivered like one day bolted it down on tractor and hooked up the gas hose wires and cables cut grass that afternoon even sold the old engine to a rebuilder i told him it was good for mosquito control thanks small engine warehouse”

Helpful Report

Posted 4 months ago

Dear Craig, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear about your positive experience with our services. We're delighted that your order arrived swiftly and that installation was a breeze. It's great to know that you were able to cut your grass the same afternoon and even sold your old engine to a rebuilder. Your comment about it being good for mosquito control gave us a good laugh! We're grateful for your trust in Small Engine Warehouse, and we look forward to serving you again in the future. If you ever need any further assistance, please don't hesitate to reach out to us. Thanks once again for your kind words and for choosing Small Engine Warehouse! Warm regards

Posted 4 months ago

“i got the motor with in 3 days of shipping and i have the bolts holding it on my simplicity mower and i have the muffler ordered its due in today or saturday and cant do anything untill i get the adapter to be able to wire it up so i cant use any of it yet its taking a lot longer then i expected it to take to get it running i wont set it up untill i get all the parts in. i have a yard thats getting higher and higher my yard needs to be cut and the company i mowe their yard to and they are getting ansy about the yard so i cant rate this yet i need the parts asap and the adapter is holding this up. yes i got the motor a lot quicker then i expected to get it but i cant do any thing else because waiting on the parts so i can set it up and get it running”

Helpful Report

Posted 4 months ago

“The staff at small engine warehouse are always very helpful.”

Helpful Report

Posted 4 months ago

Dear Bryan Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. "The staff at Small Engine Warehouse are always very helpful." It means a lot to us that our team was able to assist you and provide the support you needed. We take pride in our dedicated staff members who strive to ensure that our customers' needs are met every step of the way. Thank you again for your kind words and for choosing Small Engine Warehouse. We look forward to serving you in the future! Best regards

Posted 4 months ago

“Delivered within 3 days. Not tried out yet.”

Helpful Report

Posted 4 months ago

Dear Ronnie, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had such a positive experience with us. We also wanted to let you know that your order was delivered within 3 days, just as promised. However, we understand that you haven't had the opportunity to try it out yet. We hope that when you do, it will exceed your expectations. Thank you again for choosing Small Engine Warehouse. We truly appreciate your support. Best regards

Posted 4 months ago

“Excellent service.”

Helpful Report

Posted 4 months ago

Thank you so much, Keith, for taking the time to rate Small Engine Warehouse with a fantastic 5 stars! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. Excellent service is our top priority, and we are glad that we were able to meet your expectations. If you ever need any further assistance with your small engine needs, please don't hesitate to reach out. Thanks again, and have a wonderful day!

Posted 4 months ago

“Honda 4 stroke engine was as advertised and was shipped quickly and well packaged. Would use Small Engine Warehouse again.”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic 5-star rating! We greatly appreciate your feedback and are delighted to hear that you had a positive experience with Small Engine Warehouse. We're thrilled to know that our Honda 4-stroke engine met your expectations and was promptly delivered to you in excellent packaging. We always strive to provide our customers with top-notch products and efficient service, so it means a lot to us that you would choose to use Small Engine Warehouse again. Once again, thank you for choosing us. We look forward to serving you in the future! Best regards

Posted 4 months ago

“I am very happy with the service I received from small Engine Warehouse. My salesman was Dustin and he was very professional and very knowledgeable. I definitely would recommend to anyone small Engine Warehouse.. the engine I received fit perfectly on my riding lawn mower everything seemed to work great I'm very happy.”

Helpful Report

Posted 4 months ago

Dear Brian, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and recommendation. We couldn't be happier to hear that you are satisfied with the service you received from our salesman, Dustin. It is our priority to provide professional and knowledgeable assistance to all our valued customers. We are thrilled to know that the engine you received fits perfectly on your riding lawn mower and that everything is working great. Your satisfaction is our ultimate goal, and we're really glad that we could meet your expectations. Once again, we sincerely appreciate your support and recommendation. Should you need any further assistance in the future, please don't hesitate to reach out to us. Thanks again, and have a fantastic day! Warm regards

Posted 4 months ago

“My experience purchasing my replacement motor was great. Thats where the experience definitely changed. I haven’t gotten any response from anyone on helping with the issues I’ve had not being able to get the motor to run correctly since then. I have made countless calls and sent the requested pictures of the motor. But haven’t received an ounce of help and it’s been over a week. I will not suggest anyone uses this company. If you pay $3300 for a replacement lawn mower engine you should get better customer service.”

Helpful Report

Posted 4 months ago

“The engine got here really fast earlier than I expected. It started on the second pull and ever since the first pole, very pleased with the performance has good power no trouble so far”

Helpful Report

Posted 4 months ago

Thank you so much, Michael, for your glowing 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are thrilled to hear that the engine arrived promptly, exceeding your expectations. It's fantastic to know that the engine started effortlessly on the second pull and has been performing exceptionally well ever since. We are delighted that you are satisfied with its power and have encountered no issues so far. Your satisfaction motivates us to continue providing top-notch products and outstanding service. Thank you once again for choosing Small Engine Warehouse!

Posted 4 months ago

“Absolutely top notch customer service had an issue with PayPal billing and they were able to fix the problem in time and still had the engine shipped in time.”

Small Engine Warehouse 5 star review on 22nd June 2024

Helpful Report

Posted 4 months ago

Dear Matt, Thank you so much for awarding us a five-star rating for your experience at Small Engine Warehouse. We truly appreciate your feedback and are thrilled to hear that our customer service exceeded your expectations. Moreover, we are delighted that we were able to address your issue with PayPal billing promptly, ensuring a smooth and timely delivery of your engine. Your satisfaction is our utmost priority, and we are determined to provide absolute top-notch service to all our valued customers. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you again in the future. Best regards

Posted 4 months ago

“Placed order on a Tuesday and received on Thursday and this is after ordering from Amazon and still didn't get it after 2 weeks I highly recommend this site very fast shipping my engine arrived in good condition put on my mower and was back cutting my grass in less than 2 hrs”

Helpful Report

Posted 4 months ago

Dear John, Thank you so much for your fantastic 5-star review of Small Engine Warehouse! We truly appreciate your support and recommendation. We are delighted to hear that you had a positive experience with us and that our shipping exceeded your expectations. Our team works diligently to ensure prompt delivery, and we are thrilled that your engine arrived in good condition and enabled you to get back to cutting your grass in no time. Your feedback encourages us to continue providing excellent service and high-quality products. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here for you! Thank you once again for choosing Small Engine Warehouse. We greatly appreciate your business. Best regards

Posted 4 months ago

“Dustin helped me to select the engine to replace mine and very quick delivery”

Helpful Report

Posted 4 months ago

Dear Roger, Thank you so much for taking the time to leave us a 5-star rating! We really appreciate your support and trust in Small Engine Warehouse. We are thrilled to hear that our team member, Dustin, was able to assist you in selecting the engine and that you were satisfied with the quick delivery. We strive to provide excellent customer service and deliver products efficiently, so it's fantastic to know that we delivered on those aspects. Once again, thank you for choosing Small Engine Warehouse. If you have any further needs or questions, please don't hesitate to reach out to us. We look forward to serving you in the future! Best regards

Posted 4 months ago

“Great customer service and great time frame on receiving.”

Helpful Report

Posted 4 months ago

Dear Scott, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and support. We are delighted to hear that you had a positive experience with us, particularly in terms of the great customer service and quick delivery timeframe. Providing excellent service and ensuring timely deliveries are always our top priorities. Your loyalty as a customer means the world to us, and we sincerely thank you for choosing Small Engine Warehouse. We look forward to continuing to serve you and meeting your future needs. Once again, thank you for your wonderful review and for being a loyal customer. We truly value your business and trust. Warm regards

Posted 4 months ago

“Great people to work with. Thank you !”

Helpful Report

Posted 4 months ago

Dear Tim, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We truly appreciate your kind words and are thrilled to hear that you had a great experience working with us. Great people like you make our job even more worthwhile. Thank you for your support! Great people to work with. Thank you! Best regards

Posted 4 months ago

“Got the engine fast a few days got it in stalled and wouldn’t start. Checked wiring twice everything was right. Called and talked to troubleshooting sent me out new parts that didn’t fix the problem. Since they sent me parts they closed my help ticket. now when I called and told them it didn’t fix it I get tossed to the end of the line. It’s been almost a month and my grass is tall and my city has Wrote me a ticket.”

Helpful Report

Posted 4 months ago

“Great experience, you can talk to a person rare these days , definitely recommend them”

Helpful Report

Posted 4 months ago

Dear Ray, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We appreciate your feedback and are thrilled to hear that you had such a great experience with us. It's true, that being able to talk to a person directly can be a rarity these days, and we're glad to provide that personalized touch. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best regards

Posted 4 months ago

“in stock quick delivery”

Helpful Report

Posted 4 months ago

Dear William, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and feedback. At Small Engine Warehouse, we strive to provide nothing but the best service and products to our valued customers, and it's delightful to hear that we have met your expectations. We are thrilled to inform you that our inventory is always stocked, ensuring quick delivery for our customers. Your satisfaction is our top priority, and we are committed to delivering a seamless shopping experience. Thank you again for choosing Small Engine Warehouse for your needs. We look forward to serving you in the future! Best regards

Posted 4 months ago

“Pros- Happy with the service and product was a described Cons - wiring didn't match up, engine mounts had to be tapped”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your support and are delighted to hear that you were happy with our service and that the product met your expectations. We take pride in delivering products as described. However, we apologize for the inconvenience you faced with the wiring and engine mounts. Wiring information for the engine can be downloaded directly from a link in the sales receipt that was emailed to you when your order shipped. I have emailed you a copy of your receipt, owner's manual, and wiring diagram just now. Also, just an FYI, most engines now come unthreaded and must be tapped. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you again in the future!

Posted 4 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse Reviews