Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

“Perfect part I will be back!”

Posted 11 months ago

Dear Richard, Thank you so much for the glowing 5-star rating you have given Small Engine Warehouse! We truly appreciate your kind words and your support. We are thrilled to hear that you found the part you needed to be perfect! Your satisfaction is our top priority, and we are delighted to know that we could meet your expectations. We look forward to serving you again in the future! Should you require any further assistance or have any more needs, our team will be more than happy to assist you. Thank you once again for choosing Small Engine Warehouse as your go-to source. We truly value your recommendation. Best regards

Posted 8 months ago

“Service was excellent. Staff were professional and pleasant to speak with. The price was the best available and shipping was free. Item was delivered promptly within a couple of days. Great experience from my perspective. Thanks, Mike”

Helpful Report

Posted 11 months ago

Dear Michael, Thank you so much for your five-star rating of Small Engine Warehouse! We truly appreciate your kind words and support. We are thrilled to hear that you found our service to be excellent and our staff professional and pleasant to speak with. It's great to know that our price was the best available and that we were able to provide free shipping. We're also glad that your item was promptly delivered within a couple of days, making it a great experience from your perspective. Thank you once again for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards

Posted 8 months ago

“It was great to deal with all involved. Very knowledgeable and helpful. Delivery was quick and engine runs great. Thank you.”

Helpful Report

Posted 11 months ago

Dear Cliff, Thank you so much for giving Small Engine Warehouse a fantastic 5-star rating! We truly appreciate your kind words and support. We're delighted to hear that you had a great experience dealing with us. Our team takes pride in being knowledgeable and helpful to our valued customers like you. We're glad we met your expectations and delivered your order promptly. It brings us immense joy to know that the engine you received is performing excellently. We always strive to provide high-quality products that our customers can rely on. Once again, thank you for your trust and for taking the time to leave us such a wonderful review. Should you need any further assistance in the future, please do not hesitate to reach out. We'd be more than happy to help. Best regards

Posted 8 months ago

“Nice to see employees smiling and very knowledgeable. Dont see much of that anymore”

Helpful Report

Posted 11 months ago

Dear Gary, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to have provided you with a great experience. Your kind words really mean a lot to us! We're delighted to hear that you found our employees to be smiling and knowledgeable. It's always our aim to ensure our team is friendly and well-informed, so your positive feedback reassures us that we're on the right track! Once again, we're grateful for your review and for choosing Small Engine Warehouse. We hope to continue serving you with top-notch service and products in the future. Best regards

Posted 8 months ago

“I needed a carb for a snowblower. The guy working on it called 2 days prior. I went in to tell him and he said wait I have that info and I just need an address where it's going. Easy as anything”

Helpful Report

Posted 11 months ago

Dear James, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear about your positive experience. It's great to know that our team member was able to assist you promptly with your snowblower carburetor needs. We strive to provide top-notch customer service, and your feedback confirms that we are on the right track. We're glad your interaction was hassle-free and that we could make it as easy as possible for you. If you ever have any more engine-related requirements or need assistance in the future, please don't hesitate to reach out to us. We are here to help and ensure you have a smooth experience. Thanks again for your kind words and for choosing Small Engine Warehouse. We truly value your business! Best regards Small Engine Warehouse Team

Posted 8 months ago

“The people who I have talked with have been knowledgeable and efficient. I highly recommend this business to anyone that needs to repower their equipment. James Vertrees Repeat customer.”

Helpful Report

Posted 11 months ago

Dear James, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly value your loyalty as a repeat customer. We are delighted to hear that you found our team members knowledgeable and efficient. Your recommendation means a lot to us and we are grateful for it. We look forward to serving you again in the future and providing you with the same high-quality service that you have come to expect from Small Engine Warehouse. Best regards

Posted 8 months ago

“Brandon was a great help finding the correct replacement engine. Quick delivery also. Arrived today”

Helpful Report

Posted 11 months ago

Dear Dan, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear about your positive experience with us. We are glad to hear that Brandon was able to assist you in finding the correct replacement engine for your needs. Our team is dedicated to providing excellent customer service and ensuring that our customers find exactly what they are looking for. It is also fantastic to hear that you were impressed with our quick delivery service. We understand the importance of timely shipping, and we strive to get our products to our customers as quickly as possible. We're delighted to know that your order arrived today! Thank you again for your kind words and for choosing Small Engine Warehouse. We look forward to serving you in the future. Best regards

Posted 8 months ago

“So far so good. Very smooth. I will be unboxing it today or tomorrow. The box seemed to have held up. I look forward to getting it unboxed. Then see how it held from transport. Then I gotta intake the other off. And add in x this one. Hope it starts right up. Done this before and it worked fine. Best regards.”

Helpful Report

Posted 11 months ago

Dear Edward, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your feedback and are thrilled to hear that your experience with us has been smooth so far. We are glad to hear that the box held up well during transport, and we hope that the unboxing process goes smoothly for you. We understand that it can be exciting to receive a new engine and put it to use. Please feel free to reach out to us if you have any questions or need any assistance during the intake process or any other aspect of your experience. We are here to help. Best of luck with starting it up! We are confident that it will work just as well as your previous experience. If you need any further assistance, please don't hesitate to let us know. Best regards

Posted 8 months ago

“Brandon and Robin are fantastic.”

Helpful Report

Posted 11 months ago

Dear Valued Customer, Thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your kind words and support for Small Engine Warehouse. It is customers like you who motivate us to keep providing the best possible service. Brandon and Robin are ecstatic to hear that they were able to meet your expectations. They always strive to go above and beyond to ensure our customers are satisfied. We will be sure to pass along your positive feedback to them. Once again, thank you for choosing Small Engine Warehouse. If you ever require any further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future! Best regards

Posted 8 months ago

“Haven't received my carburetor rebuild kit yet”

Helpful Report

Posted 11 months ago

“Engine performed as it should. Had a little clearance issue with the pull start assembly not clearing the dump release handle, so I had to drill 4 new mounting holes to move the engine forward 1/2 inch and that solved the problem. When an 20 year old engine is obsoleted you can expect a little modification. Overall well pleased.”

Small Engine Warehouse 5 star review on 3rd December 2023

Helpful Report

Posted 11 months ago

Dear Jeff, Thank you so much for giving Small Engine Warehouse a 5-star rating! We are thrilled to hear that you were pleased with your purchase and that the engine performed as expected. We appreciate your feedback regarding the clearance issue with the pull start assembly, and we apologize for any inconvenience it may have caused. It's great to hear that you were able to resolve the problem by making the necessary modifications. At Small Engine Warehouse, we strive to provide high-quality products that meet your needs, even when dealing with older models. We truly value your business and hope to serve you again in the future. Best regards

Posted 8 months ago

“I ordered the Briggs & Stratton 20 hp commercial turf engine. Seth was great to work with, and got it at a great price with quick shipping via UPS. Was wonderful to work with!”

Helpful Report

Posted 11 months ago

Dear Kenneth, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We are delighted to know that you ordered the Briggs & Stratton 20 hp commercial turf engine and that Seth provided excellent assistance throughout the process. Our team is committed to providing outstanding customer service and ensuring our customers get the best prices and quick shipping. We are thrilled that your engine arrived swiftly and that you found the overall experience wonderful. It was a pleasure working with you, and we hope to serve you again in the future. Best regards, Small Engine Warehouse

Posted 8 months ago

“Great service received exactly what I ordered will order again”

Helpful Report

Posted 11 months ago

Dear Nelson, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that you received great service and that your order was exactly what you were expecting. It is fantastic to hear that you had such a positive experience that you are considering ordering from us again! Thank you again for taking the time to leave such a kind review. We look forward to serving you again in the future. Best regards

Posted 8 months ago

“Brandon went above and beyond his ability to help me. Wish everyone took their jobs as seriously as he does. Thanks for the help,, engine runs great! Thanks again”

Helpful Report

Posted 11 months ago

Dear Stanley, Thank you so much for leaving a 5-star rating for Small Engine Warehouse! We sincerely appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to hear that Brandon exceeded your expectations and went above and beyond to assist you. We truly value our dedicated team members like Brandon who ensure our customers' satisfaction. We will make sure to pass along your kind words to him. It is great to know that your engine is running smoothly now. We strive to provide top-notch products and excellent customer service, so your satisfaction means a lot to us. Thanks again for choosing Small Engine Warehouse. We truly appreciate your support and hope to serve you again in the future. Best regards

Posted 8 months ago

“Engine was a Direct fit for My Troy-Built log splitter. Started 2nd pull runs Great”

Helpful Report

Posted 11 months ago

Dear Kenneth, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that the engine was a direct fit for your Troy-Built log splitter. It's wonderful to know that it started on the second pull and runs great. Your kind words mean the world to us. Thanks again for choosing Small Engine Warehouse! We look forward to serving you in the future. Best regards

Posted 8 months ago

“Prompt delivery. Now operator manual. I would likeone”

Helpful Report

Posted 11 months ago

Dear Thomas, Thank you so much for giving Small Engine Warehouse a 4-star rating! We greatly appreciate your feedback and are glad to hear that your order was promptly delivered. We understand the importance of having an owner's manual and we apologize for any inconvenience caused by its absence. One has been emailed to you. Your owner's manual has always been available to download from your sales order and receipt via a link and also from our website. If you have any specific questions or concerns in the meantime, please don't hesitate to reach out to our customer support team. Thank you once again for your support, and we look forward to serving you again in the future. Best regards

Posted 8 months ago

“Excellent experience! Very knowledgeable and answered all my questions before placing the order. The engine kits they put together think of everything, saves a lot of time from sourcing components and assembly as well as makes for an easy remove and replace with no modifications.”

Helpful Report

Posted 11 months ago

Dear Krister, Thank you so much for giving Small Engine Warehouse a 5-star rating! We are thrilled to hear about your excellent experience with us. We truly appreciate your kind words and are glad that our team was able to assist you by answering all your questions before placing the order. We take pride in our knowledgeable staff who strive to provide top-notch customer service. Our engine kits are designed with great attention to detail, offering a seamless and time-saving solution for our customers. We are delighted to hear that you found them to be comprehensive, saving you the hassle of sourcing components and making assembly easy. Moreover, the convenience of an easy remove and replace process without any modifications is something we always aim for. Once again, thank you for choosing Small Engine Warehouse and sharing your positive feedback. We look forward to serving you in the future. Best regards

Posted 8 months ago

“Excellent service. Fair price. Delivery within a great timeframe.”

Helpful Report

Posted 11 months ago

Dear Rick, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you had an excellent experience with Small Engine Warehouse. It is wonderful to know that you found our service to be excellent, our prices fair, and the delivery timeframe to be great. We strive to provide top-notch service and quality products to all our customers, and your satisfaction means the world to us. Please don't hesitate to reach out if you need any further assistance in the future. We look forward to serving you again. Best regards

Posted 8 months ago

“Got what I ordered. Exactly what you described it to be. Works perfectly. Thanks to Robin for all her help.”

Helpful Report

Posted 11 months ago

Dear Reggie, Thank you so much for giving Small Engine Warehouse a 5-star rating! We greatly appreciate your kind feedback. We're thrilled to hear that you got exactly what you ordered and that it is working perfectly for you. It's our top priority to provide accurate product descriptions and excellent customer service, so we're glad that your experience reflected that. We'll make sure to pass on your appreciation to Robin for her helpful assistance. If you ever need any further assistance or have more inquiries, please feel free to reach out to us. Once again, thank you for your support, Reggie! Best regards

Posted 8 months ago

“They are great!!!”

Helpful Report

Posted 11 months ago

Dear Ivan, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we're glad to know that we met your expectations. We truly appreciate your feedback and look forward to serving you in the future. Best regards

Posted 8 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse Reviews