Small Engine Warehouse Reviews

Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.76

4.8 Rating 1,422 Reviews

94 %

of reviewers recommend Small Engine Warehouse

Company Reviews

Metrics

4.8

Based on 1,422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse 5 star review on 4th October 2024

Anonymous

Anonymous // 01/01/2019

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“Engine ordered was the correct one I ordered. Arrived on posted schedule and was in good condition. Very satisfied.”

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Posted 3 months ago

“Very fast delivery, engine works great so far!”

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Posted 3 months ago

“Good pricing, knowledgable staff, fast service, professional shipping. All good.”

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Posted 3 months ago

“Got what I needed in a timely manner. I will be ordering again as the need arises. Thanks to everyone at Small Engine Warehouse.”

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Posted 3 months ago

“Awesome transaction”

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Posted 3 months ago

“Got the engine and it worked great easy setup”

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Posted 3 months ago

“Brandon was very helpful and answered any questions I had in making my deciesion in purchasing this engine. Packaged very well. Very happy with purchase.”

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Posted 3 months ago

“I purchased this replacement engine for my Gravely a little over three weeks ago, and the initial service was fantastic. Dustin helped me verify that the engine would "plug and play." Last week, after I cut the grass, I noticed the motor had oil leaking from the top, and I immediately contacted them to start a claim. I also sent them pictures of the engine. They said someone would contact me by phone to troubleshoot the issue. Shortly after, I received an email stating they could not tell anything from the pictures and that I needed to take it to a local dealer. I then called back, tried to get help again, and was told someone would reach out. I now have a seized motor, and nobody will help me. Again, it is about 3 weeks old; it should not have an issue, nor should I take it to a dealer who is 6 weeks behind to have it looked at. Something new should get more than an email. Something new, in my opinion, should warrant a replacement being sent out right away and them taking the broken one back. Sadly, customer service has come to this, and nobody cares.”

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Posted 3 months ago

“Motor shipped quickly and started fine after adding oil and gas.”

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Posted 3 months ago

“Stop bothering me for a review everyday that's not why you have my email and phone number”

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Posted 3 months ago

“Found me the correct motor to replace mine on my riding mower. Had it shipped and delivered within 3 business days as promised.”

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Posted 3 months ago

“Xlnt service website ez to use find parts have used you before and will ues again”

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Posted 3 months ago

“Great prices and quick shipping every time I've ordered a replacement engine.”

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Posted 3 months ago

“Excellent customer service. Extremely knowledgeable.”

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Posted 3 months ago

“Quick honest and reliable.”

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Posted 3 months ago

“Very helpful people. Engine perfect. No modifications needed.”

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Posted 3 months ago

“One thing I truly appreciate is a knowledgeable staff. Your man cross referenced a replacement Kawasaki for a 16 year old machine that transferred beautifully. In a world where we often have to read the labels and take guesses at some things always nice to have a staff that knows their product/s.”

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Posted 3 months ago

“I ordered a Kawasaki engine one day and it was delivered the next day! Couldn’t be happier!”

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Posted 3 months ago

“Received it quickly, installed it, runs great, Happy customer.”

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Posted 3 months ago

“Briggs was an exact match for my 18hp Kohler Cadet Ridding lawn mower. Your service was excellent and greatly appreciated. Doug”

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Posted 3 months ago

Small Engine Warehouse is rated 4.8 based on 1,422 reviews