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Small Engine Warehouse Reviews

4.8 Rating 1,422 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
Awesome price fast shipping. Packaged very well. Hope I don’t have to but would buy from again.
Helpful Report
Posted 8 months ago
Dear Nathan, Thank you so much for taking the time to leave us a 5-star rating for Small Engine Warehouse. Your kind words and positive feedback are greatly appreciated! We are thrilled to hear that you found our prices to be awesome and that the shipping was fast. Our team always strives to ensure that our packages are well-packaged and arrive safely to our customers. We sincerely hope that you won't encounter any issues, but rest assured that should you need anything in the future, we will be more than happy to assist you. Thank you for choosing Small Engine Warehouse, and we look forward to serving you again! Best regards
Posted 8 months ago
they are very knowledgable and helpfull. great prices and speedy delivery. was very satisfied .
Helpful Report
Posted 8 months ago
Dear Dan, Thank you so much for giving Small Engine Warehouse a stellar 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you were very satisfied with our service. It's fantastic to know that our knowledgeable and helpful team, along with our great prices and speedy delivery, made a lasting impression on you. Your support means a lot to us, and we are here to assist you whenever you need us. If there's anything else we can do for you, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Thank you once again! Warm regards
Posted 8 months ago
Great prices, fast shipping, nice staff
Helpful Report
Posted 8 months ago
Dear Candace, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and support. It is great to hear that you had a positive experience with us. We constantly strive to provide excellent service to our customers, and your kind words reaffirm the hard work we put in every day. Great prices, fast shipping, and a nice staff are essential elements of our commitment to delivering the best possible service. Once again, thank you for your high rating and for taking the time to share your satisfaction. We look forward to serving you again! Best regards
Posted 8 months ago
You did not send me an owners manual with that motor. If you could, please send me an owners manual to that motor. It would be very much appreciated to 125 Chariot Way, Pearcy 71964 thank you
Helpful Report
Posted 8 months ago
Dear Steve, Thank you so much for providing us with your valuable feedback about Small Engine Warehouse. We appreciate your time and consideration in sharing your thoughts with us. The owner manual is now downloadable from the sales order and receipt that are emailed to you when you place the order and when the order ships to you. I did email you a copy of the owner's manual on 3/1/2024 and I also printed a copy out and mailed it to you in the mail as well. Please know that we are always here to assist you whenever you need any further help or have any questions. You can reach out to us through our customer support line, and our friendly team will be more than happy to assist you. Once again, thank you for choosing Small Engine Warehouse. We truly value your continued support. Warmest regards
Posted 8 months ago
Very good place to work with, great prices , shipping, and cusyomer service.
Helpful Report
Posted 8 months ago
Dear Douglas, Thank you so much for your five-star rating and positive review of Small Engine Warehouse! We truly appreciate your kind words and feedback. We are thrilled to hear that you found our place very good to work with, with great prices, shipping, and customer service. We pride ourselves on delivering top-notch service to our valued customers, and we are glad to know that we have met your expectations. Your satisfaction is our utmost priority, and we will continue to work hard to maintain the same level of excellence. Once again, thank you for choosing Small Engine Warehouse. We truly value your support and look forward to serving you again in the future. Best regards
Posted 8 months ago
Engines were way too dirty. Had to clean them or customers would have been asking questions. One of them the cover was bent on it and hitting the flywheel. But over all I was satisfied.
Helpful Report
Posted 8 months ago
Dear Thomas, Thank you for your 4-star rating and for taking the time to share your feedback about Small Engine Warehouse. We appreciate your honesty and are glad to hear that, overall, you were satisfied with your experience. We apologize for the inconvenience caused by the dirty engines and the bent cover issue. Your input helps us improve and ensure that we provide better products to our valued customers. Thomas, I looked up your order and see that you signed for the order with R&L with no damage reported. Please before signing for any shipment look over the engines thoroughly to ensure no damage has happened, if something small like that has happened, you can sign for it and notate damage on the receipt, or you could have just simply called us and let us know and we could have taken care of that for you by sending you a part after asking for the necessary photos from you. That is what we are here for to help you have the very BEST experience with us for you and your customer! Please never hesitate to give us a call at 1-800-321-6725. We will always try to make things right for you. Thank you again for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best regards
Posted 8 months ago
Very professional and willing to explain any question I asked .This is where i will come back to. Great people
Helpful Report
Posted 8 months ago
Dear Jerry, Thank you so much for taking the time to rate Small Engine Warehouse with five stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We pride ourselves on being very professional and always willing to answer any questions our customers may have. It is fantastic to know that our efforts were acknowledged and that we could provide you with great service. Rest assured that we will continue to strive for excellence, and we look forward to serving you again in the future. Thank you for choosing Small Engine Warehouse as your go-to place. We value your loyalty and cannot express how grateful we are for your kind words. Sincerely
Posted 8 months ago
Rob was very helpful and knowledgeable about the products
Helpful Report
Posted 8 months ago
Dear Sandy, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We are absolutely thrilled that you had such a positive experience with us. We would also like to extend our gratitude for your kind words about Rob. He is truly an asset to our team and we are delighted to hear that he was able to help you and provide knowledgeable assistance regarding our products. Once again, thank you for choosing Small Engine Warehouse. We truly appreciate your support and we look forward to serving you again in the future. Best regards
Posted 8 months ago
Great prices Shipped promptly and correctly
Helpful Report
Posted 8 months ago
Dear Jeff, Thank you so much for taking the time to leave such a positive review and giving Small Engine Warehouse a 5-star rating! We greatly appreciate your support and feedback. We're thrilled to hear that you found our prices to be great and that your order was shipped promptly and correctly. Providing competitive prices and ensuring accurate and timely shipments are indeed top priorities for us. If you have any further needs or questions, please do not hesitate to reach out to us. We look forward to serving you again in the future! Best regards
Posted 8 months ago
The sales person was very helpful, thoughtful, knowledgeable, and considerate in helping me find the correct engine and delivery methods for my needs. He is a real professional, and a nice person on top of it. Very polite and thorough. A pleasure to do business with. Note: I haven’t opened the box yet, but it doesn’t look damaged and is in good shape, so not sure what condition the engine is in. I accidentally checked the no damage box and couldn’t change it.
Helpful Report
Posted 8 months ago
Thank you so much, Jon, for your fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that our salesperson provided you with excellent assistance in finding the right engine and delivery methods for your needs. We take pride in employing knowledgeable professionals who prioritize customer satisfaction. We are delighted to have had the opportunity to serve you, and we look forward to your continued satisfaction. Thank you for choosing Small Engine Warehouse!
Posted 8 months ago
Order engine for a lawn mower and had it within 3 days. Good and fast service
Helpful Report
Posted 8 months ago
Dear Robert, Thank you so much for awarding us with a stellar 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you had a positive experience with Small Engine Warehouse. Your satisfaction is our utmost priority, and we are delighted to have met your expectations. Furthermore, we are glad that we could provide you with a seamless ordering experience, allowing you to receive the engine for your lawn mower within just 3 days. Our team works diligently to ensure prompt and efficient service, and it's a joy to see that our efforts paid off. Once again, thank you for choosing Small Engine Warehouse. We value your business and look forward to serving you in the future. Best regards
Posted 8 months ago
Engine arrived and I installed it again it starts and runs very well.
Helpful Report
Posted 8 months ago
Dear Kelly, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your support and are thrilled to hear that you are satisfied with your recent purchase. We also wanted to express our gratitude for the positive feedback you left about the engine's performance. It is fantastic to know that the engine arrived safely and that you were able to install it without any issues. We take pride in delivering high-quality products that start and run smoothly, and your comment reaffirms our commitment to excellence. Thank you once again for taking the time to share your experience with us. We look forward to serving you again in the future! Best regards
Posted 8 months ago
Ordered replacement 25 hp engine for riding mower on Monday and it was delivered on Thursday to calif by UPS. Perfect fit. Thanks to Rob for help. He also faxed me the new wiring diagram that was spot on. Richard Hall Llano Ca
Helpful Report
Posted 8 months ago
Dear Richard, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We appreciate your support and are thrilled to hear that you had a wonderful experience with us. We're delighted to know that you ordered a replacement 25 hp engine for your riding mower and that it was delivered to California by UPS in a timely manner, only three days later! It's fantastic to hear that the engine was a perfect fit for your needs. We will make sure to pass on your appreciation to Rob for his helpful assistance throughout the process. We're glad he was able to provide you with the new wiring diagram that was spot on for your mower. Once again, thank you for choosing Small Engine Warehouse for your replacement engine needs. We truly value your business and look forward to serving you again in the future. Best regards
Posted 8 months ago
This is the second small engine I ordered from them. Very knowledgeable and helpful with questions. Shipping was ontime and quick also. Will definitely order from them again
Helpful Report
Posted 8 months ago
Dear Brian, Thank you so much for your wonderful 5-star rating of Small Engine Warehouse! We appreciate your kind feedback and are thrilled to hear that you found our team to be knowledgeable and helpful with your questions. We also take pride in our efficient shipping and are glad that your order arrived on time and quickly. It's fantastic to know that this is your second time ordering from us, and we're grateful for your loyalty. We can't wait to serve you again in the future. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help! Thank you once again for choosing Small Engine Warehouse. We genuinely appreciate your trust and look forward to assisting you in the future. Best regards
Posted 8 months ago
This company has always been very helpful. I will always try to them first
Helpful Report
Posted 8 months ago
Dear Alan, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We sincerely appreciate your kind words and support. It's fantastic to hear that our company has always been very helpful to you. We strive to provide the best service possible, and your feedback truly validates our efforts. Rest assured, we are committed to being your go-to choice for all your small engine needs. Should you require any assistance in the future, we will be more than eager to help you out. Once again, thank you for putting your trust in us, and we look forward to serving you again soon! Best regards
Posted 8 months ago
Received everything timely and it great shape.
Helpful Report
Posted 8 months ago
Dear Chris, Thank you so much for giving Small Engine Warehouse a 5-star rating! We appreciate your feedback and are thrilled to hear that you received everything timely and in great shape. Your satisfaction is important to us, and we strive to provide excellent service every step of the way. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future! Best regards
Posted 8 months ago
just received the engine, packageing all good. will take a few days to connect and install thge engin to see how it works.
Helpful Report
Posted 8 months ago
Thank you, Chaz, for taking the time to rate Small Engine Warehouse with 4 stars! We sincerely appreciate your feedback and are thrilled to hear that you had a positive experience with us. Also, we're glad to know that the engine package arrived in good condition. We understand that connecting and installing the engine may take a few days, but we're confident it will be worth the effort. If you have any questions or need assistance during the process, please don't hesitate to reach out to our customer support team. Thank you once again for choosing Small Engine Warehouse, and we hope the engine exceeds your expectations!
Posted 8 months ago
They had the engine I needed. It was shipped and arrived very quickly
Helpful Report
Posted 8 months ago
Dear Brian, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience with Small Engine Warehouse. We're glad to know that we had the exact engine you needed and that it was delivered swiftly to your doorstep. Our team works diligently to ensure quick and efficient shipping to provide our customers with the best service possible. Once again, we sincerely appreciate your kind words and your trust in our products. If you ever need any assistance in the future, please don't hesitate to reach out to us. Best regards
Posted 8 months ago
Always a pleasure doing business with them Every time I need engines they come in clutch! Thank you!!
Small Engine Warehouse 5 star review on 28th February 2024 Small Engine Warehouse 5 star review on 28th February 2024 Small Engine Warehouse 5 star review on 28th February 2024 Small Engine Warehouse 5 star review on 28th February 2024
Helpful Report
Posted 8 months ago
Dear Victor, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and the time you took to share your experience with us. Always a pleasure doing business with them. Every time I need engines they come in clutch! Thank you once again for your support, and we look forward to serving you again in the future. Best regards
Posted 8 months ago
Excellent in everything
Helpful Report
Posted 8 months ago
Dear Omar, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We really appreciate your support and feedback. Your satisfaction is our top priority, and we are thrilled to hear that you found our service excellent in everything. Thank you again for choosing Small Engine Warehouse. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We are always here to help! Best regards
Posted 8 months ago
Small Engine Warehouse is rated 4.8 based on 1,422 reviews