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Small Engine Warehouse Reviews

4.8 Rating 1,422 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
Everyone you talk to is helpful and gets things done quickly. I can always count on them.
Helpful Report
Posted 8 months ago
Dear Michael, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We are thrilled to hear that you had such a positive experience with us. Everyone on our team strives to provide exceptional service, so it's incredibly rewarding to know that you found our staff helpful and efficient in getting things done quickly. We greatly appreciate your trust in us and are honored to be someone you can always count on. If you ever need anything else, please don't hesitate to reach out. Thank you once again for choosing Small Engine Warehouse! Best regards
Posted 8 months ago
Engine arrived on time and started on first pull. O problems
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to leave a 5-star rating for Small Engine Warehouse! We truly appreciate your kind words and are thrilled to hear that your engine arrived on time and started on the first pull without any issues. Your satisfaction is our top priority, and we are glad to have met your expectations with our products. If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you again in the future! Best regards
Posted 8 months ago
I received a replacement engine from SEW recently. The tractor this will go into was almost destroyed by this past winter's snow and ice accumulations. The new engine will remain in its crate for some time as I work on repairing the rest of the tractor before engine installation. However, after talking to Seth, Ext. 116, I felt confident the engine would do what I wanted it to and would be as good, if not better, than the engine it was replacing. The engine from SEW arrived promptly and was packaged properly. So far, I have no complaints.
Helpful Report
Posted 8 months ago
Dear Doug, Thank you so much for giving Small Engine Warehouse a 4-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience with us. We are delighted that the replacement engine you received from us arrived promptly and was packaged properly. It's great to know that you have no complaints so far! Moreover, we're glad to hear that our representative Seth was able to instill confidence in you about the quality of our engine. We take pride in delivering engines that meet our customers' expectations, and we're confident that the engine you acquired will perform exceptionally well, if not better than the one it's replacing. We understand that you'll be working on repairing the remainder of your tractor before installing the new engine, and we applaud your dedication and expertise. Should you ever need any assistance or have further questions during that process, please don't hesitate to reach out to us. Again, thank you for choosing Small Engine Warehouse. We value your support and look forward to serving you in the future. Best regards
Posted 8 months ago
Received engine quick and answered my questions .Had no problem installing and runs good.
Helpful Report
Posted 8 months ago
Dear Harold, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you received your engine promptly and that it exceeded your expectations. We're also delighted to know that our team was able to address any queries you had and that you encountered no difficulties during installation. It's great to hear that your engine is running smoothly! Once again, we sincerely appreciate your kind words and your business. If you have any more questions or need assistance in the future, please don't hesitate to reach out to us. Warm regards
Posted 8 months ago
Mixed results from this purchase but overall positive. You asked, so I'll tell you. The site was easy to navigate and I found what fit my Troy-Bilt Horse tiller easily. Ordering the products was easy but at no time did I see an estimated arrival date. It could have been 2 days or 2 weeks. Fortunately it was 3 days. The tiller tines did not fit out of the box. They original tines and hub were curved and these tines had a flat mounting surface which appears to be a newer design. You should either sell both styles or at least identify which models it fits (using the further mounting holes could work but would only have bearing on the 4 corners. I ended up grinding a curve in the mounting face which was a lot of work but effective. I had a better experience with the engine. Despite having a single page of instructions it mounted easily out of the box. I had an issue because this engine uses a larger bolt to mount the pully wheel and the bolt was too short for this application. I drilled out the pully wheel and bought a longer bolt and made it work. This particular model was too big to fit inside the protective tube bumper. If I had to do it over again I would buy the XR1450 for $70 more and which is used in current models and appears to fit within the bumper. All that said, I put oil and gas in the engine and it started on the first pull. Everything works as expected. More effort than I expected but the end results were great.
Helpful Report
Posted 8 months ago
Dear Jeffrey, Thank you for taking the time to rate Small Engine Warehouse with a four-star review. We genuinely appreciate your feedback and are thrilled to hear that you found our website easy to navigate and locate the correct fit for your Troy-Bilt Horse tiller. We apologize for any inconvenience caused by not providing an estimated arrival date for your order. We understand the importance of timely delivery. You can always give us a call and one of our staff will be happy to assist you with that. After your order ships, you are provided a tracking number and that should give you a better idea of when your order should arrive. We appreciate your feedback regarding the tiller tines. We understand the frustration of finding out that the tines did not fit out of the box. We're glad that you were able to find a solution by grinding a curve in the mounting face. It is fantastic to hear that your experience with the engine was more positive. We are glad that it mounted easily and that you were able to overcome the issue with the bolt. We're delighted that despite some challenges, you were able to get the engine up and running smoothly. We hope that the end results meet your expectations and that the tiller serves you well in your gardening endeavors. Thank you for choosing Small Engine Warehouse. We truly appreciate your business and value your feedback. Best regards
Posted 8 months ago
Great company to deal with great prices and know their stuff
Helpful Report
Posted 8 months ago
Dear Keith, Thank you so much for your exceptional 5-star rating of Small Engine Warehouse. We truly appreciate your kind words and are delighted to hear that you had a positive experience with us. Knowing that you found us to be a great company to deal with, offering competitive prices and extensive knowledge, is incredibly rewarding. We take pride in providing excellent service and ensuring that our customers receive the best value for their money. Once again, thank you for your support and for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best regards
Posted 8 months ago
Staff is always helpful, and well informed on products they have. Have done business for several years with great results every time.
Helpful Report
Posted 8 months ago
Thank you so much, Charles, for your outstanding 5-star rating! We truly appreciate your support and patronage at Small Engine Warehouse. It warms our hearts to know that our staff's dedication to customer service and product knowledge has made your experience with us exceptional. We take pride in serving you, and we are thrilled to have had the opportunity to assist you for several years. Your continued satisfaction is our utmost priority, and we look forward to delivering great results each time you choose to do business with us. Thank you again for your kind words and for being a valued customer!
Posted 8 months ago
Excellent service!
Helpful Report
Posted 8 months ago
Dear Susan, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your positive feedback and are thrilled that you had such a great experience with Small Engine Warehouse. We pride ourselves on providing excellent service to our customers, so it's truly rewarding to hear that we met your expectations. "Excellent service!" means a lot to us, and we are grateful for your kind words. If you ever need any assistance in the future, please don't hesitate to reach out. We're always here to help! Once again, thank you for choosing Small Engine Warehouse and for spreading the word about our exceptional service. Best regards
Posted 8 months ago
I'm very very happy with the service I received!!!
Helpful Report
Posted 8 months ago
Thank you so much, Dwayne, for awarding us with a fantastic 5-star rating for Small Engine Warehouse! We greatly appreciate your kind words and support. "I'm very very happy with the service I received!!!" Your satisfaction is our utmost priority, and we're thrilled to hear that our service met your expectations. It was a pleasure serving you, and we look forward to continuing to provide you with excellent service in the future.
Posted 8 months ago
Very pleased with the price and quick delivery of new engine. Exactly the same as the engine that is being replaced.
Helpful Report
Posted 8 months ago
Dear Jeff, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We're thrilled to hear that you are very pleased with both the price and the quick delivery of your new engine. It's fantastic to know that it matches the exact specifications of the engine you needed to replace. Your feedback means a lot to us, and we greatly appreciate you taking the time to share your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing Small Engine Warehouse! Best regards
Posted 8 months ago
I was glad to find this engine so quick great service recommend
Helpful Report
Posted 8 months ago
Thank you, Marvin, for taking the time to rate Small Engine Warehouse with 4 stars! We greatly appreciate your feedback and are thrilled that you had a positive experience with us. "I was glad to find this engine so quick, great service, recommend" We are glad to have provided you with a fast and efficient service in finding the engine you needed. Your recommendation means a lot to us and we sincerely hope to assist you with any future needs. If you have any questions or require further assistance, please don't hesitate to reach out. Thank you again for choosing Small Engine Warehouse!
Posted 8 months ago
Prompt service fast delivery
Helpful Report
Posted 8 months ago
Thank you, Kurt, for giving Small Engine Warehouse a stellar 5-star rating! We truly appreciate your support and trust in our products and services. Prompt service and fast delivery are our top priorities, so we're thrilled to hear that we met your expectations. It was a pleasure serving you, and we look forward to assisting you again in the future.
Posted 8 months ago
Good company to deal with ...engine is installed and running great ...thank you
Helpful Report
Posted 8 months ago
Dear Scott, Thank you so much for awarding us with a fantastic 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with Small Engine Warehouse. We are delighted that your engine is now installed and running smoothly. Your satisfaction is our top priority, and we are glad we could assist you with your needs. If you ever require further assistance or have any questions in the future, please don't hesitate to reach out. Thank you for choosing Small Engine Warehouse! Best regards
Posted 8 months ago
Highly recommend! Fast shipping! Glad I chose small engine warehouse!
Helpful Report
Posted 8 months ago
Thank you so much, Melissa, for your incredible 5-star rating! We are thrilled to hear that you had such a positive experience with Small Engine Warehouse. Your kind words and endorsement of our service mean the world to us. We truly appreciate your support and are delighted that our fast shipping exceeded your expectations. We are grateful that you chose Small Engine Warehouse and highly recommend us to others as well. Thank you once again, and we look forward to serving you in the future!
Posted 8 months ago
Customer service was great. They provide solutions to the problems of working on older equipment. Very satisfied
Helpful Report
Posted 8 months ago
Thank you so much, David, for your fantastic 5-star rating of Small Engine Warehouse! We sincerely appreciate your kind words and are thrilled to hear that our customer service exceeded your expectations. We pride ourselves on providing top-notch solutions, especially when it comes to working on older equipment. Your satisfaction is our utmost priority, and we are delighted to have met your needs. Thank you again for your support, and please don't hesitate to reach out if you need any further assistance.
Posted 8 months ago
Muy vueno estoy muy contento
Helpful Report
Posted 8 months ago
Thank you so much, Jose, for your amazing 5-star rating of Small Engine Warehouse! We genuinely appreciate your support and kind words. Muy vueno estoy muy contento!
Posted 8 months ago
Service is great and shipping was quick. I would highly recommend using them.
Helpful Report
Posted 8 months ago
Dear Zane, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We are absolutely thrilled to hear that you had a positive experience with us. We deeply appreciate your recommendation and kind words. Providing excellent service and ensuring speedy shipping are always our top priorities, so we are pleased to know that we have met your expectations. If you ever need assistance in the future, please don't hesitate to reach out to us. Once again, thank you for choosing Small Engine Warehouse. We value your satisfaction and look forward to serving you again in the future. Best regards
Posted 8 months ago
Very courteous right to the point they had the motor I needed. Sent it right out. Wonderful job.
Helpful Report
Posted 8 months ago
Dear Frank, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your kind words and are delighted to hear that you were happy with our service. We take pride in offering a wide selection of motors and ensuring a seamless purchasing experience for our customers. Your comment about our team being very courteous and efficient is heartwarming. We strive to provide exceptional customer service, and it's great to know that our efforts were noticed. Rest assured, we will continue to deliver on our promise of delivering the motor you need promptly. Once again, thank you for choosing Small Engine Warehouse. We truly value your business and look forward to serving you in the future. Best regards
Posted 8 months ago
Professionally built Adapted nice without major changes to older models
Helpful Report
Posted 8 months ago
Dear Howard, Thank you so much for taking the time to leave us a five-star rating for Small Engine Warehouse! We truly appreciate your support and are thrilled to know that you had a great experience with our services. It is fantastic to hear that our team was able to professionally build and adapt the engine, allowing for a seamless integration with older models without the need for major modifications. Your kind words reaffirm our commitment to delivering top-notch products that meet the needs of our customers. We are grateful for your trust in our brand, and we look forward to serving you again in the future. If there is anything else we can assist you with, please don't hesitate to let us know. Best regards
Posted 8 months ago
The engine fits and works perfectly. I only had 1 small issue and that was that the fuel line was not connected, so initially when i added fuel, there was a leak, but it was an easy fix, and everything else was 5 stars. They were very helpful in getting me the exact engine i needed. Highly recommend these folks, and would use them again.
Helpful Report
Posted 8 months ago
Dear John, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We are thrilled to hear that the engine fits perfectly and is working flawlessly. We apologize for the inconvenience caused by the disconnected fuel line, but we are glad that it was a quick and easy fix for you. Our team is committed to providing excellent service and ensuring that you receive the exact engine you need. We greatly appreciate your recommendation and it would be our pleasure to assist you again in the future. Please don't hesitate to reach out to us if you have any further questions or need any additional assistance. Warm regards Small Engine Warehouse Team
Posted 8 months ago
Small Engine Warehouse is rated 4.8 based on 1,422 reviews