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Small Engine Warehouse Reviews

4.8 Rating 1,422 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
Received the wrong part after providing all information needed.Then was going to receive new part immediately.Didnt ship the new part until the following week!!
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Posted 6 months ago
Very professional and friendly
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Posted 6 months ago
Thank you so much, David, for your glowing 5-star review of Small Engine Warehouse! We greatly appreciate your kind words and are thrilled to hear that you found our team to be very professional and friendly. It was a pleasure serving you, and we look forward to assisting you with any future needs. Thanks again for your support!
Posted 5 months ago
Good people to deal with, very fast shipping, good communication. Outstanding experience!!
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Posted 6 months ago
Dear Alice, Thank you so much for your wonderful 5-star rating of Small Engine Warehouse! We sincerely appreciate your kind words and are thrilled to hear that you had an outstanding experience shopping with us. We take great pride in being good people to deal with, providing fast shipping, and maintaining clear communication throughout the process. Your satisfaction is our top priority, and we are delighted to know that we met your expectations. Once again, we genuinely appreciate your feedback and support. We look forward to serving you in the future! Best regards
Posted 5 months ago
Home run muffler fit my tractor and saved me hundreds of dollars! Great advice, great product! Thanks!
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Posted 6 months ago
Dear Keith, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We're thrilled to hear that our Home run muffler fit your tractor perfectly and saved you hundreds of dollars. It's great to know that our advice and product exceeded your expectations. We truly appreciate your kind words and support. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your positive experience. Best regards
Posted 5 months ago
Engine runs great only thing I wasn’t happy about was not getting any instructions or manual with
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Posted 6 months ago
Dear Michel, Thank you so much for your 4-star rating and kind review of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that the engine is running great. We apologize for the inconvenience caused by not receiving any instructions or manual with your purchase. The owner's manual can be downloaded from your receipt or from our website directly. I have emailed you a copy the owner's manual. Thank you once again for choosing Small Engine Warehouse. Please feel free to reach out to us if you have any further questions or concerns. Best regards
Posted 5 months ago
Small Engine Warehouse exceeded my expectations by assisting me in selection and taking me through the modifications necessary to restore my lawnmower. Rob Padgett was friendly, knowledgeable, and prompt in handling my purchase and made the transaction seamless bolstered by R.L. Carriers a pure joy to work with delivering my engine. Overall I am extremely happy with the entire process.
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Posted 6 months ago
Dear Gary, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are thrilled that we were able to exceed your expectations. We are delighted to hear that our team, especially Rob Padgett, provided you with excellent assistance in choosing the right engine for your lawnmower and guiding you through the necessary modifications. We take pride in hiring knowledgeable and friendly staff members who are committed to ensuring our customers have a seamless experience. We are also glad to hear that the delivery of your engine by R.L. Carriers was a pure joy. We strive to partner with reliable carriers to ensure prompt and hassle-free deliveries. Once again, thank you for your review and for choosing Small Engine Warehouse. We are extremely happy to have served you and look forward to assisting you again in the future. Best regards
Posted 5 months ago
Great service!
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Posted 6 months ago
Thank you so much, Darren, for taking the time to give Small Engine Warehouse a perfect 5-star rating! We greatly appreciate your support and positive feedback. "Great service!" Your kind words truly mean a lot to us. We are committed to providing exceptional customer service, and we're thrilled to know that we were able to meet your expectations. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. Thank you again for choosing Small Engine Warehouse. We hope to serve you again soon!
Posted 5 months ago
Exceptional service. Knowledgable, courteous and quick ship!! Started right up, no conflicts at all.
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Posted 6 months ago
Dear Rick, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We are committed to providing exceptional service, and it is wonderful to know that our team's knowledge, courtesy, and quick shipping impressed you. Your kind words really motivate us to keep up the good work. We are also delighted to hear that your engine started right up without any conflicts. It's always rewarding to know that our products meet our customers' expectations. Once again, thank you for your positive feedback. We hope to have the opportunity to serve you again in the future. Best regards
Posted 5 months ago
Very easy to deal wit good price
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Posted 6 months ago
Dear Joe, Thank you so much for your outstanding 5-star rating on Small Engine Warehouse! We are thrilled to hear that you had a positive experience with us. We truly appreciate your kind words and it is our greatest pleasure to provide exceptional service at a good price. We can't wait to assist you again in the future! Warm regards
Posted 5 months ago
Helpful salesperson, good pricing, and very quick shipping. I ordered a new Briggs 27 on a Monday at lunch and it arrived on Wednesday 9:30 a.m..
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Posted 6 months ago
Dear Joey, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with Small Engine Warehouse. We're glad to know that you found our salesperson helpful, pricing competitive, and shipping speedy. It's great to hear that your order for the new Briggs 27HP was placed on Monday and arrived promptly on Wednesday at 9:30 a.m.! Your satisfaction is our top priority, and we're grateful for your feedback. Don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We look forward to serving you again in the future. Best regards
Posted 6 months ago
FAST DELIVRY
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Posted 6 months ago
Dear Patrick, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We sincerely appreciate your support and are thrilled to hear that you had a fantastic experience with us. FAST DELIVERY Once again, thank you for choosing Small Engine Warehouse for your needs. We promise to continue providing top-notch products and excellent service. Warm regards
Posted 6 months ago
Quick service with correct part. Shipping was delayed.
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Posted 6 months ago
Thank you so much for taking the time to rate Small Engine Warehouse with four stars! We truly appreciate your feedback and are delighted to hear that you found our service quick and that the part you needed was correct. We apologize for any inconvenience caused due to the shipping delay. Your satisfaction is important to us, and we will continue to improve our shipping process to ensure a smoother experience in the future. Thank you again for your support, and we look forward to serving you even better next time!
Posted 6 months ago
Seth was good to deal with and returned calls when he wasn’t able to talk. Haven’t got engine yet as it had to b built. Hopefully all the shipping works and I receive the engine to my shipping point with no damage or surprises
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Posted 6 months ago
Thank you so much, Tom, for your positive 4-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that our team member, Seth, provided excellent customer service by promptly returning your calls. We understand that you are currently awaiting the arrival of your engine, and we want to assure you that we are doing our best to ensure a smooth shipping process without any damage or unexpected surprises. We value your trust in us and look forward to delivering your engine to your designated shipping point. Please don't hesitate to reach out to us if you have any further questions or concerns.
Posted 6 months ago
I would have given a 5 star but their shipping method has a lot to be desired. My engine wasn’t very well protected against damage and the plastic housing was cracked in two places. A wooden crate would probably solve that issue. The sales team was very knowledgeable and the engine arrived in two days from order.
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Posted 6 months ago
Hi Keith, Thank you so much for taking the time to provide us with your feedback about Small Engine Warehouse. We greatly appreciate it! We are thrilled to hear that our products and service have met your expectations. At Small Engine Warehouse, we strive to deliver top-notch customer satisfaction and make our customers happy. Reading positive reviews like yours motivates us to continue providing the best possible experience. I have opened up a customer case about the shipping damage and emailed you from that customer case. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. We are here to help in any way we can. Once again, thank you for your kind words and support. We look forward to serving you again soon! Best regards
Posted 6 months ago
Never received the product yet
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Posted 6 months ago
This is the second small engine that I have purchased from Small Engine Warehouse. I could not be happier with the service, knowledgeable staff, and extremely fast shipping.
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Posted 6 months ago
Dear Pruett, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear about your satisfaction with our service. Hearing that this is your second purchase from us is truly humbling and we couldn't be happier to have met your expectations once again. Our knowledgeable staff and speedy shipping are at the heart of our commitment to customer satisfaction, and it means the world to us that we were able to fulfill your needs. We look forward to serving you in the future and providing you with the same exceptional experience you've come to expect from Small Engine Warehouse. Thank you again for choosing us as your preferred small engine provider! Warmest regards
Posted 6 months ago
Excellent transaction Ordered Monday and was up and running Wednesday afternoon! Thanks
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Posted 6 months ago
Dear Michael, Thank you so much for taking the time to rate Small Engine Warehouse with a perfect 5 stars! We really appreciate your positive feedback and are thrilled to hear that you had an excellent transaction with us. It's fantastic to know that you ordered on Monday and were up and running with your engine by Wednesday afternoon. We always strive to provide fast and efficient service to our valued customers, and it's great to see that we have met your expectations. Once again, thank you for choosing Small Engine Warehouse. We truly appreciate your support and hope to serve you again in the future. Best regards
Posted 6 months ago
Absolutely everything was great from the initial email sent which was on a Sunday by the way… never expected a response we until Monday but I got one the same day. Ordered the engine Monday received it Wednesday! Absolutely great customer service and it works great!
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Posted 6 months ago
Thank you so much for your amazing 5-star rating, Patty! We are thrilled to hear that you had a fantastic experience with Small Engine Warehouse. We pride ourselves on providing exceptional customer service, and we are delighted to know that you appreciate our quick response and efficient delivery. Your satisfaction is our ultimate goal, and we are glad to hear that the engine you ordered is working great for you. If you ever need any assistance in the future, please don't hesitate to reach out. Thanks again for choosing Small Engine Warehouse!
Posted 6 months ago
Perfect fit and quality. Only problem was the holes for the bolts to mount where not threaded.
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Posted 6 months ago
Dear John, Thank you so much for giving Small Engine Warehouse a fantastic 5-star rating! We truly appreciate your feedback and support. We are thrilled to hear that you found our products to be a perfect fit with exceptional quality. We apologize for the inconvenience caused by the unthreaded holes for the bolts to mount, however, most new engines do come this way now. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best regards
Posted 6 months ago
Website was a little hard to navigate. Super good returns got back to you quick and had very good service
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Posted 6 months ago
Thank you, John, for your 4-star rating of Small Engine Warehouse. We appreciate your feedback and are grateful for your support. We apologize if you found our website a little hard to navigate, but we are glad to hear that our return process was efficient and that our customer service exceeded your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Posted 6 months ago
Small Engine Warehouse is rated 4.8 based on 1,422 reviews