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Small Engine Warehouse Reviews

4.8 Rating 1,422 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
valve 262228 was wrong. way to small.would not my motor.
Helpful Report
Posted 9 months ago
Dear Stanley, Thank you so much for taking the time to rate Small Engine Warehouse with 4 stars! We truly appreciate your support and feedback. We are sorry to hear that you had an issue with the valve 262228 being too small for your motor. Our team is committed to providing high-quality products and services. Once again, we sincerely appreciate your review and thank you for choosing Small Engine Warehouse. Should you have any further concerns or questions, please feel free to reach out to us. Best regards
Posted 8 months ago
My experience was excellent! The gentleman I talked with over the phone was very helpful and knew what he was doing. Makes you want to business with the company.
Helpful Report
Posted 9 months ago
Dear Joseph, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and are thrilled to hear that your experience with us was excellent. It is wonderful to know that the gentleman you spoke with over the phone was not only helpful, but also knowledgeable and capable. We take pride in providing outstanding customer service and your feedback reaffirms the hard work we put in every day. We are delighted that our interaction has left you eager to do business with our company. Thank you once again for your positive review and we look forward to serving you in the future! Warm regards
Posted 8 months ago
I have purchased items from Small Engine in the past and always received excellent support. This time I had many questions about the Kohler with electric start this time and talked to Rob several times and he was extremely helpful. Thank you.
Helpful Report
Posted 9 months ago
Dear Bill, Thank you so much for your wonderful 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted to know that you have been a loyal customer in the past and that our team has consistently provided you with excellent support. Rest assured, we strive to maintain this level of service for all our valued customers. We are also pleased to hear that Rob was able to assist you with your inquiries regarding the Kohler with electric start. Our team members, like Rob, are dedicated to going above and beyond to ensure our customers' satisfaction. Once again, thank you for choosing Small Engine Warehouse. We hope to serve you again in the future! Best regards
Posted 8 months ago
Mandy and seth were the best ,love dealing with people that know and love their job Fast delivery too!!!
Helpful Report
Posted 9 months ago
Thank you so much, Richard, for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. Mandy and Seth are indeed exceptional members of our team who take great pride in their work. We're glad their expertise and passion shone through during your interaction. Also, we understand the importance of quick delivery, and we're delighted that we could meet your expectations in that regard too. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you in the future.
Posted 8 months ago
Just bought a Kawasaki FX730V-S00-S for my John Deere Z920M Mower. I was surprised to see it show up so quick, just a few days. The price saved me $800 compared to the JD price and it is an exact replacement. The engine came in the Kawasaki packaging and was very well protected. It arrived by R&L trucking and my forklift saved me the extra lift gate charges. At 81, I doubt that I'll live long enough to wear out this second engine but I'll certainly get my moneys worth on this Florida acre. Thanks Kurt for your excellent service.
Small Engine Warehouse 5 star review on 9th February 2024 Small Engine Warehouse 5 star review on 9th February 2024 Small Engine Warehouse 5 star review on 9th February 2024
Helpful Report
Posted 9 months ago
Dear Richard, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are thrilled to hear about your positive experience. We're delighted that your purchase of the Kawasaki FX730V-S00-S for your John Deere Z920M Mower arrived in just a few days. It's great to know that our quick delivery exceeded your expectations. We're also happy to hear that our competitive pricing saved you $800 compared to the JD price. Providing exact replacements at a more affordable price is something we take pride in. The fact that your engine arrived in Kawasaki packaging and was well protected demonstrates our commitment to ensuring the safe delivery of our products. We're glad that our partnership with R&L Trucking allowed for a smooth and efficient delivery. And the fact that you had a forklift to save you from extra charges is certainly a bonus! At 81, we admire your dedication to maintaining your Florida acre and getting your money's worth out of this second engine. Should you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help. Once again, thank you for your kind words and your 5-star rating. We truly appreciate your business and the trust you have placed in us. Warm regards
Posted 8 months ago
Very easy to work with, and knowledgeable people to fill my needs in a timely manner.
Helpful Report
Posted 9 months ago
Dear Alvin, Thank you so much for your incredible 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you found us easy to work with. Our team takes great pride in providing excellent customer service, and we are delighted to have met your needs in a timely manner. If you have any further questions or require assistance in the future, please don't hesitate to reach out. Thanks again for choosing Small Engine Warehouse! Best regards
Posted 8 months ago
Excellent
Helpful Report
Posted 9 months ago
Thank you, Anna, for taking the time to leave us a fabulous 5-star rating! We truly appreciate your support and trust in Small Engine Warehouse. Your satisfaction is our utmost priority, and we are delighted that you found our service excellent. If there is anything more we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Posted 8 months ago
great service will be back
Helpful Report
Posted 9 months ago
Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We appreciate your support and are thrilled to hear that you had a positive experience with us. We value your satisfaction as our top priority, and it's wonderful to know that our team provided great service during your visit. We're grateful for your kind words and are delighted to have earned your trust. Rest assured, we'll continue to strive for excellence, ensuring that your future visits with us are just as remarkable. Once again, thank you for choosing Small Engine Warehouse, and we can't wait to serve you again soon! Best regards, Small Engine Warehouse Team
Posted 8 months ago
The sailsmen was very helpful. Gave me different options and made the sale go very good thank you.
Helpful Report
Posted 9 months ago
Dear Richard, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear about your positive experience with us. We're delighted to learn that our salesmen were able to provide excellent assistance, offering you different options and ensuring a smooth and successful sale. Your kind words truly motivate us to continue delivering top-notch service to our valued customers like yourself. Once again, we are grateful for your feedback and for choosing Small Engine Warehouse. If you ever need any further assistance or have any other questions, please don't hesitate to reach out. We'll always be here to help! Thank you and have a fantastic day! Best regards
Posted 8 months ago
The engine I purchased (B & S) failed after the third use. They replaced it - no questions asked.
Helpful Report
Posted 9 months ago
Dear Lawrence, Thank you so much for giving Small Engine Warehouse a fantastic 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear about your positive experience with us, especially regarding the purchase of the Briggs & Stratton engine. It means a lot to us knowing that we were able to meet your expectations. We always strive to provide top-notch products and exceptional customer service. We are sorry to hear that the engine failed after the third use, but we are absolutely delighted that we were able to quickly replace it for you without any hassle or questions asked. Our main goal is to ensure our customers are satisfied, and your satisfaction is of utmost importance to us. Once again, thank you for choosing Small Engine Warehouse as your trusted supplier. We truly value your support and are always here to assist you with any further needs or inquiries. We look forward to serving you again in the future. Best regards
Posted 9 months ago
I received my engine in two days and it works fine.
Helpful Report
Posted 9 months ago
Dear David, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We are delighted to read your feedback that you received your engine in just two days and that it is working perfectly fine. Ensuring prompt delivery while maintaining the quality of our products is always a top priority for us. Once again, thank you for choosing Small Engine Warehouse. We hope to serve you again in the future! Best regards,
Posted 8 months ago
Having a little issue with the new engine. It won’t rev up to full throttle position…I’m thinking the governor arm linkage was set wrong at the factory. Troubleshooting it today. Other than that it starts and runs fine at slow speeds. Maybe you might have some input on my problem?
Helpful Report
Posted 9 months ago
Dear Richard, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating! We truly appreciate your positive feedback and support. We also appreciate you reaching out to us regarding the issue you're facing with your new engine. We apologize for any inconvenience caused. Our team is always here to assist you, and we'd be more than happy to provide our input and help troubleshoot the problem. Please don't hesitate to contact our customer support team, and we'll work together to find a solution to get your engine revving up to the full throttle position. We value your satisfaction and are committed to ensuring your experience with Small Engine Warehouse is top-notch. Thank you once again for choosing us, and we look forward to resolving your issue promptly. Best regards, Small Engine Warehouse
Posted 8 months ago
Item as described and fast shipping
Helpful Report
Posted 9 months ago
Dear Tom, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and support. Ensuring that our customers are satisfied with their experience is our top priority, and we are thrilled to hear that the item arrived as described and with fast shipping. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Small Engine Warehouse! Best regards
Posted 8 months ago
Expecting to get a pre-recorded answering system when you call? Not here! An actual person answers, greets you and sends you to the right person. No guess work
Helpful Report
Posted 9 months ago
Dear Terri, Thank you so much for giving Small Engine Warehouse a fantastic 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you had a great experience with our customer service. Expecting to get a pre-recorded answering system when you call? Not here! Our aim is to provide a personalized touch, and it's wonderful to know that an actual person greeted you, took care of your needs, and directed you to the right person. We want to ensure that our customers like you feel valued and receive the assistance they need without any guesswork. Your satisfaction is our highest priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for choosing Small Engine Warehouse! Best regards
Posted 8 months ago
Staff was very helpful and able to get us the correct updated engine replacement for our 30 year old wood chipper! Runs great!! Thanks to everyone!!
Helpful Report
Posted 9 months ago
Dear Charles, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We appreciate your kind words and are thrilled to hear that our staff was able to assist you in finding the correct updated engine replacement for your 30-year-old wood chipper. It's wonderful to hear that your wood chipper is now running great! We're grateful for your support and look forward to serving you again in the future. Thanks to you and everyone involved! Best regards
Posted 8 months ago
A fast answer about if the engine would fit replacing the old one. I received the engine two days after the order. I made the change out in two hours and it is now running fine.
Helpful Report
Posted 9 months ago
Dear Lynn, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your support and are delighted to hear about your positive experience. We're glad that our team was able to provide a fast answer regarding the engine compatibility and that you received the engine just two days after placing your order. It's fantastic to know that the installation process went smoothly and that your engine is now running perfectly. Thank you again for choosing Small Engine Warehouse. We hope to serve you again in the future! Best regards
Posted 8 months ago
Very professional. Very knowledgeable. A pleasure to deal with.
Helpful Report
Posted 9 months ago
Dear Daniel, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear about your positive experience with our company. We pride ourselves on providing professional and knowledgeable service to our valued customers, and we're ecstatic that you found us to be just that. It was a pleasure to assist you, and we are grateful for your kind words. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future! Sincerely
Posted 8 months ago
Excellent service
Helpful Report
Posted 9 months ago
Dear Dale, Thank you so much for taking the time to give Small Engine Warehouse a fantastic 5-star rating! Your kind words reinforce our commitment to providing excellent service to all our valued customers. We are delighted to hear that you had a positive experience with us. From helping you choose the right products to ensuring timely delivery, our team always strives to provide top-notch assistance to meet your needs and exceed your expectations. Once again, thank you for your high praise. We truly appreciate your support and look forward to serving you again in the future. Best regards
Posted 8 months ago
So far. So good. I like the way the engine was shipped and the time it took to get it. I've bought engine's from other companies just to open box and oil everywhere.
Helpful Report
Posted 9 months ago
Dear Ira, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted to know that you liked the way the engine was shipped and the quick delivery time. At Small Engine Warehouse, we strive to ensure that our products are packaged securely and reach our customers in pristine condition. We understand the frustration you mentioned about oil spills from other companies, and we're glad to have met your expectations in this regard. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We're grateful for your trust in our services, and we look forward to serving you with excellence in the future. Warm regards
Posted 8 months ago
Ordering and shipping was great. The replacement motor for my JD Gator installation was easy. Follow the directions provided and you will not have an issue.
Helpful Report
Posted 9 months ago
Thank you so much, 1Old, for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are delighted to hear that your ordering and shipping experience was exceptional. It's fantastic to know that the installation of the replacement motor for your JD Gator went smoothly and that the provided directions were helpful. We strive to provide our customers with top-notch products and excellent service, and we're thrilled to have met your expectations. Thank you once again, and we hope to continue serving you in the future!
Posted 8 months ago
Small Engine Warehouse is rated 4.8 based on 1,422 reviews