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Small Engine Warehouse Reviews

4.8 Rating 1,422 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
We are trying to track down the delivery . It hasn’t been found.. Please call me any other information.
Helpful Report
Posted 6 months ago
Dear Brian, Thank you so much for taking the time to rate Small Engine Warehouse with four stars! We really appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We are also grateful for your feedback regarding the delivery of your order. We understand the importance of timely delivery and apologize for any inconvenience caused. We are currently working diligently to track down your delivery as it hasn't been found yet. If you have any further information or updates regarding your delivery, we kindly request you to call us at your earliest convenience. Your satisfaction is our top priority, and we want to ensure that the delivery is resolved promptly and to your satisfaction. Once again, thank you for your support and valuable feedback. We hope to serve you even better in the future. Best regards
Posted 5 months ago
When I ordered the wrong part they took care of it very quickly
Helpful Report
Posted 6 months ago
Dear James, Thank you so much for your outstanding five-star rating of Small Engine Warehouse! We truly appreciate your support and feedback. We are thrilled to hear that our team was able to assist you promptly when you accidentally ordered the wrong part. Customer satisfaction is our top priority, and we are dedicated to ensuring a hassle-free experience for all our valued customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help! Warm regards
Posted 6 months ago
They ran are credit card 3 times and it dinged us 3 times. Did not realize that till later in the day. They got it corrected the next day.
Helpful Report
Posted 6 months ago
Dear Orlan, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We sincerely apologize for the inconvenience caused by running your credit card multiple times, normally if this is done, it is due to a billing issue. Normally the pending charge is reversed right away so that we can then run the credit card again. I did look back to the day you placed the order, paid for it, and picked your engine up. When you paid for the engine the billing address used initially was incorrect, the pending charge was reversed 13 minutes later so that the card could be run again (pending charge) with the correct billing address. You then came and picked the engine up about 1.5 hours later at which time your order was billed and we then captured the funds for your order. At Small Engine Warehouse, we always strive to provide exceptional service, and your feedback helps us improve. Thank you once again for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again in the future! Warm regards
Posted 6 months ago
Incredible engine! This was an exact replacement for my lawn tractor. Unboxed it from the excellent packaging and installed it, added oil and was mowing the yard in about and hour and a half.
Small Engine Warehouse 5 star review on 27th April 2024
Helpful Report
Posted 6 months ago
Dear Michael, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your time to leave us such a wonderful review. We are thrilled to hear that you had an incredible experience with our engine. It's fantastic that it served as an exact replacement for your lawn tractor. We take immense pride in ensuring that our packaging is top-notch and that our products arrive in excellent condition. Your feedback about the easy installation process, quick oil addition, and efficient operation is truly heartening. We're delighted that you were able to start mowing your yard within such a short time. Once again, thank you for choosing Small Engine Warehouse. We truly value your satisfaction and look forward to serving you again in the future. Best regards
Posted 6 months ago
You false showed the product an it’s not what you said it was
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Posted 6 months ago
Unbelievable fast delivery. Had it 24 hours after I placed the order. Perfect fit. Salesman was fantastic.
Helpful Report
Posted 6 months ago
Dear Victor, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you had an unbelievably fast delivery experience and that the product was a perfect fit. Our team takes great pride in providing exceptional service and ensuring our customers receive their orders promptly. We also appreciate your kind words about our salesman. We strive to have knowledgeable and helpful staff members who can assist you throughout the purchasing process. Thank you again for choosing Small Engine Warehouse. We look forward to serving you in the future! Best regards
Posted 6 months ago
Quick to respond, help out and get forms filled out as needed. Respectable delivery time
Helpful Report
Posted 6 months ago
Dear Ron, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and feedback. We're thrilled to hear that our team was quick to respond and willing to help out by getting all the necessary forms filled out. Our top priority is to provide exceptional customer service, so it's delightful to know that we met your expectations. Additionally, we're pleased that you found our delivery time to be respectable. Once again, thank you for taking the time to share your positive experience. It means a lot to us. We are grateful for your support and look forward to serving you again in the future. Best regards
Posted 6 months ago
Great service & great products
Helpful Report
Posted 6 months ago
Dear Jared, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. As you mentioned, we take pride in providing both great service and great products to our valued customers. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you in the future! Warm regards
Posted 6 months ago
You don’t need to improve your services they were great the salesman knew his product and everything he told me about the engine was right my mower is 21 years old that Kohl’s engine has been great l 76 years old and had no problem replacing the engine l want to thank you Good Company a pleasure to do business with. Robert C Preston Thank You
Helpful Report
Posted 6 months ago
Dear Robert, Thank you so much for your glowing 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our salesman and our products. It's always satisfying to know that our team members are knowledgeable and able to assist our valued customers like yourself. Your feedback about the quality and performance of our Kohler engine is wonderful to hear. We strive to provide reliable and durable products that stand the test of time, and we're thrilled that our engine has been able to work seamlessly with your 21-year-old mower. It's great to know that the engine replacement was a smooth process for you. We want to express our sincere gratitude for your business and for choosing Small Engine Warehouse. It's truly been a pleasure serving you, and we are grateful for the opportunity to be a part of your journey. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again, and have a fantastic day! Best regards
Posted 6 months ago
Dustin was a great help in assisting me to purchase the correct engine. The delivery was surprisingly rapid, the packaging was 1st class. The overall transaction was excellent and I would recommend your company.
Helpful Report
Posted 6 months ago
Dear George, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We are thrilled to hear that you had such a positive experience with us. We are glad to hear that Dustin was able to provide you with great assistance in selecting the correct engine for your needs. Our team is dedicated to ensuring that our customers receive the best guidance and support throughout their purchase process. We take pride in our fast and efficient delivery service, so it is wonderful to hear that your order arrived surprisingly quickly. We also appreciate your kind words about our packaging – we strive to provide first-class packaging to ensure the safe arrival of our products. It is our goal to provide an excellent overall transaction experience to all of our customers, and we are delighted that you were satisfied with your purchase. We truly appreciate your recommendation of our company. Thank you once again for your glowing review. We look forward to serving you again in the future! Best regards
Posted 6 months ago
Service was professional and efficient
Helpful Report
Posted 6 months ago
Dear John, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with us. Service was professional and efficient, and we are glad to have met your expectations. We will continue working hard to deliver exceptional service and high-quality products to all our valued customers. Once again, thank you for your support and trust in us. We look forward to serving you again in the future! Best regards
Posted 6 months ago
Great website, prices and service. I ordered an engine on a Wednesday and it was setting in my garage on Friday morning! I highly recommend Small Engine Warehouse!
Helpful Report
Posted 6 months ago
Dear Gene, Thank you so much for your fantastic 5-star rating and glowing review of Small Engine Warehouse! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We take great pride in providing a great website, competitive prices, and excellent service to our customers. It's wonderful to know that your engine arrived in just two days, allowing you to get started with your project promptly. We are always striving to offer top-notch delivery and fulfill our customers' expectations. Your recommendation means a lot to us, and we are incredibly grateful for your support. If you have any further needs or inquiries, please do not hesitate to reach out to us. We'll be more than happy to assist you. Thanks again, and we look forward to serving you again in the future! Best regards
Posted 6 months ago
Great help and support to find a direct swap engine for my zero turn mower. It fit like a glove and the exhaust muffler fit as well. They sent exhaust gaskets to boot. Engine fired up and mowed about 3hrs without any issues. So far so good.
Helpful Report
Posted 6 months ago
Dear Philip, Thank you so much for giving us a fantastic 5-star rating on Small Engine Warehouse! We are thrilled to hear that our team was able to provide you with great help and support in finding the perfect direct swap engine for your zero-turn mower. We are delighted that it fits like a glove and that the exhaust muffler fits perfectly too. Moreover, it's great to know that we exceeded your expectations by sending exhaust gaskets along with your order. We are incredibly pleased to hear that the engine fired up smoothly and that you were able to mow for about 3 hours without encountering any issues. So far, so good! Once again, thank you for sharing your positive experience with us. We greatly appreciate your support and look forward to assisting you again in the future. Best regards
Posted 6 months ago
Always take care of me! From order to shipping to my door, extremely fast! Will buy from them again.
Helpful Report
Posted 6 months ago
Thank you so much, Darrell, for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind feedback. We're glad to hear that our team consistently takes care of you, from the moment you place an order until it arrives at your doorstep. We pride ourselves on providing fast and efficient service, and we're thrilled that we were able to exceed your expectations. We look forward to serving you again in the future and ensuring your satisfaction.
Posted 6 months ago
Great bracket for my 22hp predator repower on my case 446
Small Engine Warehouse 5 star review on 25th April 2024
Helpful Report
Posted 6 months ago
Thank you so much, Johnathon, for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that our services exceeded your expectations. Your satisfaction means a lot to us! Additionally, we are delighted to know that our bracket worked perfectly for your 22hp predator repower on your case 446. We strive to provide high-quality products that perfectly cater to our customer's needs, and it brings us joy to hear that our bracket fits seamlessly into your engine setup. Thank you once again for choosing Small Engine Warehouse and for taking the time to share your positive experience. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards
Posted 6 months ago
Received in one day. Put it in two days later fit perfectly and up and running tractor the following day. Very friendly service.
Helpful Report
Posted 6 months ago
Dear David, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We appreciate your kind feedback and are thrilled to hear about your positive experience with our service. We are delighted that you received your order promptly, and it's fantastic to know that the item fits perfectly into your tractor. We take pride in providing friendly and helpful customer service, and we're glad that you found our team to be accommodating. Thank you once again for choosing Small Engine Warehouse. Your satisfaction is our utmost priority, and we look forward to serving you in the future if the need arises. Warm regards
Posted 6 months ago
Buyer beware!! Never buy from Small Engine Warehouse!! The shipping and return shipping is outrageous. I would recommend always purchasing product from Amazon if you can find the part there!! I have learned my lesson!!
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Posted 6 months ago
Engine arrived quickly easy install perfect fit
Helpful Report
Posted 6 months ago
Thank you so much for taking the time to leave us a stellar 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with Small Engine Warehouse. We are especially glad to know that your engine arrived quickly and was easy to install. Achieving a perfect fit is our utmost priority, and we're delighted that we met your expectations in this regard. Thank you once again for choosing Small Engine Warehouse. Please don't hesitate to reach out if you have any further questions or need assistance in the future. We value your feedback and look forward to serving you again soon! Best regards
Posted 6 months ago
Will always use these guys great service great products!!!!
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Posted 6 months ago
Thank you so much, Radames, for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with our service and products. Your kind words mean a lot to us! We look forward to serving you again in the future. Thank you for choosing Small Engine Warehouse!
Posted 6 months ago
Satisfied customer. Got what I needed.
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Posted 6 months ago
Thank you so much for taking the time to rate Small Engine Warehouse with five stars! We are thrilled to know that you had a satisfactory experience with us and that we were able to provide you with what you needed. At Small Engine Warehouse, our main goal is to ensure customer satisfaction, and we appreciate your kind words. We strive to offer top-quality products and efficient service to meet the needs of our valued customers like yourself. Once again, thank you for choosing Small Engine Warehouse and for being a satisfied customer. If you ever need any assistance in the future, please don't hesitate to reach out to us. We are always here to help! Best regards
Posted 6 months ago
Small Engine Warehouse is rated 4.8 based on 1,422 reviews