Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.64

4.6 Rating 476 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.6

Based on 476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Smartbag 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and super speedy delivery. Very happy, thank you!”

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Posted 4 years ago

Thanks Dianna. And we are very happy that you are very happy with our service and delivery! And thank you for taking the time to let us know!

Posted 4 years ago

Author didn't leave any comments.

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Posted 4 years ago

Thanks for the 5 stars, Alexandra. Much appreciated :-)

Posted 4 years ago

“Gound what I was looking for easily”

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Posted 4 years ago

Hi Neroli. We try to make finding products and ordering as easy as possible. We are very pleased you found what you were looking for easily.

Posted 4 years ago

“Straightforward and fast communication Fast delivery Good quality bags Very satisfied”

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Posted 4 years ago

Thanks, Tiffany. We are very happy to hear your positive comments for our communication, delivery, and quality. We very much appreciate you taking the time to let us know!

Posted 4 years ago

“Fast, good quality and easy to order and communicate with. Thanks,”

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Posted 4 years ago

Thanks for the great review! Taking the time to do so is very much appreciated.

Posted 4 years ago

“To put it in a nutshell, I could not have asked for a better service, it was courteous, helpful and prompt in response to my emails, and to top that, a very quick delivery. Thank you, especially to Marianne Fletcher who soon had everything sorted. Regards Vic B”

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Posted 4 years ago

Hello Vic :-) Well, your review has certainly increased the smiles in our office. Especially Marianne's. She remembers all the customers she deals with and recognised you immediately! Thank you very much for taking the time to tell us of your experience. It is much appreciated!

Posted 4 years ago

“Excellent customer service & answered all my question immediately with super fast delivery. Will definitely be ordering from Smartbag’s again!”

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Posted 4 years ago

“Thanks for the prompt and efficient service.”

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Posted 4 years ago

You're welcome, Marin, and thank you :-) I hope that we have the opportunity to provide the same prompt and efficient service to you again in the future!

Posted 4 years ago

“Good quality. Product as advertised. Quick turn-around.”

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Posted 4 years ago

Thanks, Gregory. We appreciate you taking the time to review us. We look forward to dealing with you again in the future :-)

Posted 4 years ago

“Excellent / prompt after-sales communication. Only negative was goods were shipped on "Toll Ipec" which (from experience) is often unpredictable and unreliable (slow) choice of carrier to many locations. Eg: takes 3-4 days where other carriers are 1-2 days.”

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Posted 4 years ago

“Awesome quality”

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Posted 4 years ago

Hi there. Thanks for taking the time to review us :-)

Posted 4 years ago

“Great service fast delivery extremely helpful . Love our bags”

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Posted 4 years ago

Hi Sia. We are so please to hear that you love your bags! And very pleased that our level of service and delivery met (hopefully exceeded) your expectations. Thanks for taking the time to send your positive comments.

Posted 4 years ago

“Great Quality and Great Service”

Smartbag 5 star review on 7th February 2020

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Posted 4 years ago

Thanks for taking the time to review us, Ricka. We look forward to dealing with you again :-)

Posted 4 years ago

“Great service, the quality of the Kraft paper is great aswell”

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Posted 4 years ago

Hi There. Thanks for taking the time to review us! So pleased to hear you are happy with the quality of our products.

Posted 4 years ago

“I love Smartbag and its products”

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Posted 4 years ago

We love to be loved! Thanks for the review :-)

Posted 4 years ago

“Good quality product, fast turnaround, excellent prices. Will absolutely keep coming back.”

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Posted 4 years ago

Thanks, Louise. We look forward to hearing from you again!

Posted 4 years ago

Smartbag is rated 4.6 based on 476 reviews