Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.65

4.7 Rating 490 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.7

Based on 490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Smartbag 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always fast and efficient”

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Posted 4 years ago

“Really happy with the communication, service & products from Smartbag. My order arrived much quicker than I expected and they were really professional & easy to deal with. Website was really easy to use and order from.”

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Posted 4 years ago

“It was too quick delivery. I never imagined. Just next day delivery”

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Posted 4 years ago

“Speedy Delivery! I received my order the next day! The descriptions were well detailed to help with what I was looking for. The order I received were of lovely quality and as described. I will be ordering from here again in the future.”

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Posted 4 years ago

“It’s always easy to deal with Smartbag...staff are knowledgeable and very helpful”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“Product just what was wanted—tall strong Kraft bag—delivered with amazing speed at this time of year”

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Posted 4 years ago

“Customer service is absolutely amazing :) from my first phone call to collecting my bags. Thank you. Quality of the bags are immaculate. My own customers loved them 👌🏽👌🏽”

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Posted 4 years ago

“Very good to deal with!”

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Posted 4 years ago

“Excellent customer service these guys went above beyond”

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Posted 4 years ago

“Great service and excellent delivery time. Thank you. The product was exactly what we needed as matched what is on the web site.”

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Posted 4 years ago

“Amazing as always”

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Posted 4 years ago

“Very impressed. Was unable to place order via the website therefore Kim was very helpful and happy to process my order via phone Thank you Kim”

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Posted 4 years ago

“As far as experience goes, can't fault the experience. But its a bit soon for feedback since i havn't got the goods yet!! U almost just need to say please rate the the buying experience so far... cheers, looking forward to me bags!! Bags bags bags! They're very useful things! If we didn't have bags... what would we use to put a whole lot of things in! B A G S... gimme BAAAAAAAAAAAAAAAAAAAGS!!”

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Posted 4 years ago

“We are always blown away by the friendly and efficient service from the team at Smartbag. Their generosity and attention to detail is exemplary and we love their quality products. A great company to deal with, clearly well run and supported by an excellent team.”

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Posted 4 years ago

“Shame the website is playing up but the staff in the office are fabulous to work with. Thank you. L🌸”

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Posted 4 years ago

“Very fast shipping, will definitely be put chasing from here again”

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Posted 4 years ago

“Easy to use website. Goods arrived in a timely manner. Packed carefully. Result - Very Happy Customer. Thank you Smartbags!!”

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Posted 4 years ago

“Very easy to order, excellent products and great customer service!”

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Posted 4 years ago

“Great, fast service”

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Posted 4 years ago

Smartbag is rated 4.7 based on 490 reviews