Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.64

4.6 Rating 476 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.6

Based on 476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Smartbag 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

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“This purchase was good but my issue is they were out of stock of many items I needed”

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Posted 11 months ago

“Good quality and quick delivery! Thank you :)”

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Posted 11 months ago

“Great customer service and quality of the bag is amazing!”

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Posted 11 months ago

“Sometimes bag sizes required are out of stock but other than that the service is really good.”

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Posted 11 months ago

“good customer service, efficient and timely delivery process”

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Posted 11 months ago

“Very prompt delivery of bags. Thank you!”

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Posted 1 year ago

“Very happy with product and fast postage!”

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Posted 1 year ago

“Smooth ordering & service with great quality products”

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Posted 1 year ago

“I’ve purchased bags from Smartbag many times and the customer service has always been excellent. Daryl has assisted me with every order and nothing was a problem. Our bags arrived within a few days and freight charges were minimum. Smartbags are also very competitive in their pricing. Thanks for the great service! Humble beginnings. Randwick.”

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Posted 1 year ago

“Great service and very easy to communicate with. Very quick turn around and quality printing. Strong bags that can handle heavy bottles. I was very happy with what was supplied.”

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Posted 1 year ago

“Very happy with the service and quality of product”

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Posted 1 year ago

“Wow! Speed of Delivery exceeded expectations . Well done! Great product too! Thanks. Will recommend to others.”

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Posted 1 year ago

“Great product good price - rubbish service !! I ran out of bags waiting for my delivery only to be told I had not paid. I had paid and waited over two weeks for bags to arrive. I had to buy local for double the price to tie me over.”

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Posted 1 year ago

“***** Very quick turn around thorough proofing and great friendly service.”

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Posted 1 year ago

“I found the service from Smart Bags fabulous. They helped with a small issue I had with ordering and the bags are economical and will give my goods a more professional look. Thanks.”

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Posted 1 year ago

“Great customer service at Smartbag. The delivery is fast. I have been a customer for 4 years!”

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Posted 1 year ago

“We had made paper bags with our company logo for our upcoming Christmas party with our clients. Some of the other agents now want to order bags as well as they saw how great they can look.”

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Posted 1 year ago

“Good product, price and customer service when I tried to chase the delivery. They use Aramax and should ditch them as they held in warehouse my order for no apparent reason until I called. A colleague said Aramex let him down at his previous job also. Smartbag, do yourself (and your customers) a favour and bag Aramax!!”

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Posted 1 year ago

“Excellent service! I was reluctant about doing a refund/exchange but was extremely happy at how easy and FAST the turnaround was. Would highly recommend.”

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Posted 1 year ago

“Excellent service, prompt delivery and superior product Great communication throughout tracking of item Extremely satisfied”

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Posted 1 year ago

Smartbag is rated 4.6 based on 476 reviews