Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.65

4.7 Rating 490 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.7

Based on 490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Smartbag 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We got our bags the next day and they were exactly what we wanted. Thank you Smartbags!”

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Posted 2 years ago

“Love these bags Customers can re use as gift bags Great customer service Good quality bags Happy with the price Well done Smartbags 🌱”

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Posted 2 years ago

“Fantastic quality and fast delivery. I will definitely purchase again.”

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Posted 2 years ago

“As usual, the service was excellent, delivery time minimal, and bags in good order.”

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Posted 2 years ago

“Great service from Darryl. Can’t recall his name at the moment, might have been Darren. He had an American accent.”

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Posted 2 years ago

“Excellent service. Just a pity out of stock for some items. But that's the norm these days for lots of things.”

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Posted 3 years ago

“Great service, super fast delivery Recommend highly!”

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Posted 3 years ago

“Good Communication !! Good Product , thanks”

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Posted 3 years ago

“great staff and owners , service is amazing contacting me ss a customer if there is a problem with stock in these trouble times many thanks to Sam amazing guy”

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Posted 3 years ago

“I accidentally only ordered 1 bag of 2 colours instead of boxes of 50. It was handled very well and quickly. Top staff service.”

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Posted 3 years ago

“Excellent customer service and quality of product”

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Posted 3 years ago

“I've purchased from Smartbag twice now, great service, fast delivery and the quality is very good.”

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Posted 3 years ago

“We have been ordering tote bags for some years now. It's so easy to reorder new stock every time. Great customer service.”

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Posted 3 years ago

“Excellent service as always! Fast and efficient.”

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Posted 3 years ago

“Absolutely love my Smartbags! I chose this brand because they were thicker than any others I could find. I use the bags for storing produce such as potatoes and flour and wanted thick paper to keep the light out. I wasn't disappointed. When I started using them I was immediately impressed by the quality and thickness. I made the right choice. Very satisfied!”

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Posted 3 years ago

“Delivery was super fast and bags were great!!”

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Posted 3 years ago

“Godo Quality and great service very quick”

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Posted 3 years ago

“strong and large bags for produce etc. Very pleased. Thankyou”

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Posted 3 years ago

“Impressed with the efficient and attentive customer service”

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Posted 3 years ago

“I have ordered some white paper bags with ropes for my office and the quality of the bags were really good compare to the price. The delivery was also very quick, received in 3 days.”

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Posted 3 years ago

Smartbag is rated 4.7 based on 490 reviews