Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.64

4.6 Rating 476 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.6

Based on 476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Smartbag 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with the communication, service & products from Smartbag. My order arrived much quicker than I expected and they were really professional & easy to deal with. Website was really easy to use and order from.”

Helpful Report

Posted 3 years ago

“It was too quick delivery. I never imagined. Just next day delivery”

Helpful Report

Posted 3 years ago

“The bags took 4 weeks to arrive. Terrible.”

Helpful Report

Posted 3 years ago

“No problems with the products or service, but freight charges have more than doubled in the last six months to a ridiculous price. Because of these excessively high freight charges, I will be taking my business else where.”

Helpful Report

Posted 3 years ago

“Speedy Delivery! I received my order the next day! The descriptions were well detailed to help with what I was looking for. The order I received were of lovely quality and as described. I will be ordering from here again in the future.”

Helpful Report

Posted 3 years ago

“Great product but shipping will make me look elsewhere How can large wineries get a dozen wines to me for $10 When I paid $41 for a much smaller and lighter package?”

Helpful Report

Posted 3 years ago

“It’s always easy to deal with Smartbag...staff are knowledgeable and very helpful”

Helpful Report

Posted 3 years ago

“Excellent customer service”

Helpful Report

Posted 3 years ago

“Product just what was wanted—tall strong Kraft bag—delivered with amazing speed at this time of year”

Helpful Report

Posted 3 years ago

“Customer service is absolutely amazing :) from my first phone call to collecting my bags. Thank you. Quality of the bags are immaculate. My own customers loved them 👌🏽👌🏽”

Helpful Report

Posted 3 years ago

“My order was not completed and the response is not forthcoming”

Helpful Report

Posted 3 years ago

“Very good to deal with!”

Helpful Report

Posted 3 years ago

“Very Helpful and impressive product.”

Helpful Report

Posted 3 years ago

“Excellent customer service these guys went above beyond”

Helpful Report

Posted 3 years ago

“Great service and excellent delivery time. Thank you. The product was exactly what we needed as matched what is on the web site.”

Helpful Report

Posted 3 years ago

“Amazing as always”

Helpful Report

Posted 3 years ago

“Very impressed. Was unable to place order via the website therefore Kim was very helpful and happy to process my order via phone Thank you Kim”

Helpful Report

Posted 3 years ago

“Taking too long almost a month and still not received my parcel”

Helpful Report

Posted 3 years ago

“As far as experience goes, can't fault the experience. But its a bit soon for feedback since i havn't got the goods yet!! U almost just need to say please rate the the buying experience so far... cheers, looking forward to me bags!! Bags bags bags! They're very useful things! If we didn't have bags... what would we use to put a whole lot of things in! B A G S... gimme BAAAAAAAAAAAAAAAAAAAGS!!”

Helpful Report

Posted 4 years ago

“We are always blown away by the friendly and efficient service from the team at Smartbag. Their generosity and attention to detail is exemplary and we love their quality products. A great company to deal with, clearly well run and supported by an excellent team.”

Helpful Report

Posted 4 years ago

Smartbag is rated 4.6 based on 476 reviews