Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.64

4.6 Rating 476 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.6

Based on 476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Smartbag 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

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“very competitive pricing products and friendly staffs that helped me during order process.”

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Posted 4 years ago

“Always confident of a quick delivery”

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Posted 4 years ago

“Shortly Delivery”

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Posted 4 years ago

“Tried placing order online and had multiple issues. Had Andy on Chat helping through every step, but ended having to do manually over phone. Andy was wonderful and so helpful and even called me once had discovered we couldn't do online. The order was here the next day which was fantastic. Would give Andy 5 star rating only reason I rated 4 star was the for the online system. Will be calling from now on. Thanks again Andy.”

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Posted 4 years ago

“Smartbag make shopping so easy, and my orders always arrive well packed and delivery times are quick.”

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Posted 4 years ago

“Just received my order and I am very happy with it. Thank you.”

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Posted 4 years ago

“We have bought bags from Smartbag a few times and both experiences have been great. The quality of the bags is excellent and so is the price and service. Ultra Tune Coolum”

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Posted 4 years ago

“Great Service Maryanne was lovely to deal with, so helpful and I got just what I wanted. Will definitely be using you guys again. Great to see such a great business locally too. Regards Sharon”

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Posted 4 years ago

“High quality product, fast delivery”

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Posted 4 years ago

“Super quick delivery,”

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Posted 4 years ago

“I placed an order on a Thursday, it was dispatched the same day and then received in rural Central QLD the following Wednesday! Was extremely happy at the efficient supply of my bags as I was out of stock! Thanks Smartbag!”

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Posted 4 years ago

“Delivered when they said, quick, no hassles. Very efficient. Will certainly use them again.”

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Posted 4 years ago

“I ordered and paid for an order of bags 17 days ago and still haven’t received our order. Hopefully Smart Bags can use a more reliable freight company for their deliveries in future. Robyn Ralton Atisha Dharma Shop”

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Posted 4 years ago

“I found smartbag to be very helpful in placement of my order and my shipment and delivery was spot on.,”

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Posted 4 years ago

“Great fast service and great customer care. Thanks”

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Posted 4 years ago

“Great little bag, good quality.”

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Posted 4 years ago

“Always excellent service and delivery”

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Posted 4 years ago

“Wonderful speedy delivery - excelent quality goods”

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Posted 4 years ago

“Thank you for taking the time to clarify delivery instructions. Very thorough and much appreciated !”

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Posted 4 years ago

“product as expected”

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Posted 4 years ago

Smartbag is rated 4.6 based on 476 reviews