Smart Cover Cosmetics Reviews

Name: Smart Cover Cosmetics
Rating: 3.75

3.8 Rating 355 Reviews

64 %

of reviewers recommend Smart Cover Cosmetics

3.8

Based on 355 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone

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Phone:

(800) 809-9446

Email:

smartcover@customerstatus.com

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Smart Cover Cosmetics 5 star review on 27th August 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the product!!! I’ve used it for years, but I’m having a problem getting it. It’s out of stock on Amazon.”

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Posted 4 months ago

“I love Smart Cover cosmetics! however l am unable to find it? Does anyone know if this product will be coming back?”

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Posted 2 years ago

“Love it! Can't find it ANYWHERE now. So frustrating!!!”

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Posted 2 years ago

“I absolutely love smart cover! But, I can't find it anywhere now! What happened, not at Walmart, no smart cover website....NOT HAPPY”

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Posted 2 years ago

“I was so excited about getting smart cover concealer. I wanted my spider veins covered and a small brown spot on my face. On the videos it showed that it worked but when I tried it it did not work. Made my skin look shiny and glowing, but didn't cover like they said it or showed. So disappointed.”

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Posted 3 years ago

“It does not cover and I can’t return it at Walmart where I purchased because of Covid”

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Posted 4 years ago

Hi Cindy, we are so sorry to hear this! We recommend watching our how-to videos and FAQs for help on how to best use Smart Cover - https://smartcover.com/pages/customer-care

Posted 4 years ago

“I had requested to be notified before auto renewing my order but the order has been shipped when I dont need a refill. Want the order to be cancelled. Also the coverage is not as good as it was before. Have they decreased the pigments in the concealing cream?”

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Posted 4 years ago

Hi there, we are so sorry to hear of your experience! We have not altered the formula, but we invite you to check out our how-to videos for a refresher on how to get the most out of your product - https://smartcover.com/pages/customer-care For help with your Smart Plan renewal, please contact us at smartcover@customerstatus.com so we can help you! Thank you!

Posted 4 years ago

“Every once in a great while you find a product that lives up to the hype. This is one of them. I ordered the starter kit and am wearing a dress, no hose, for the first time in more than 20 years. The broken veins (lots of them) on my legs are imperceptible. Also great on dark circles under eyes and those ugly age spots and a bonus is the back of my hands and lower arms. Works there too. This stuff is incredible! Thank you, thank you! Just ordered more.”

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Posted 4 years ago

“I have been a Smart Cover user for years & I love the product. I was actually on the automatic shipment for 2 Deep Beige concealers every 3 to 4 months for $29.99. I just stopped receiving all of a sudden 1 day last year and called Customer Service to find out why. I was told there were new owners & all subscribers had to re-do their orders. I went to website to order, but they don't offer my shade for that price anymore, they only order lighter shades. I recently called to order my shade, but was told if I wanted that shade I would have to order 2 separately, therefore paying twice what someone would with lighter skin tone for the same kit. As I am sure Smart Cover has its reasons for this, but to a customer with darker skin tone it would seem as if Smart Cover is catering to lighter skin toned customers. I emailed Customer Service after speaking with a Representative couple days ago and have not received a response.”

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Posted 4 years ago

Hi Angela, We are sorry to hear you had this experience! A representative will be reaching out to you today to assist you with placing an order. Thank you so much for your patronage! Smart Cover Customer Care

Posted 4 years ago

“It rubbed off on a dark shirt and took the color out of the shirt. Not smudge proof”

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Posted 4 years ago

“just received my order and couldn't wait to try it. I was so surprised at the looks of it and how natural it was on my hands! Dark circles didn't have the wrinkled look that most concealers give. Just a great coverage, smooth and natural! I immediately bought another supply for my legs.”

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Posted 4 years ago

“I had for 7 years and just stop sending no reason no excuse”

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Posted 4 years ago

“Customer service is not good. No one ever answers the phone. I have call several times today which is Thursday February 13th and no answers. I have a issue with my order and I need it resolved so if someone actually sees this I sent a message to the number on your website. I left my phone number please call me. I love this product but you sent me the wrong order.”

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Posted 4 years ago

“It did not cover like you advertised. I am very disappointed on my purchase”

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Posted 4 years ago

“I use the camouflage cream as a foundation and apply with silicon sponge. Love it, only wish their medium was a touch warmer in color.”

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Posted 5 years ago

“I really like it better than anything else right now. I am 52 and it doesn't accentuate anything you wouldn't want it to and it wears well all day. Looks natural. I need concealer with it, which I didn't need with my Too Faced foundation, but that's okay. I like that the coverage is natural. I wouldn't think it would cover blemishes or spots, but maybe it does. I don't really have any redness or spots to cover, so it works well for me.”

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Posted 5 years ago

“I just got it after searching high and low for something to cover very predominant brown spots on my face. Im not searching for it anymore. This product is no better than any of the others I used. Estee Lauder and Loreal are no better and I am very disappointed. I have an inexpensive Cover girl foundation that covers just as well as your product.”

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Posted 5 years ago

Hi Deborah, We are sorry to hear the product you ordered did not work for you. We noticed that you ordered our Perfect Touch Camouflage Creme. We would suggest trying our Concealing Creme because it is highly pigmented to help cover your predominant dark spots. Kindly, give our customer service line a call and a Representative will be happy to go over our different reship options. We can be reached at 732-542-5357. We hope this helps and look forward to hearing from you soon. Best regards, Smart Cover Team

Posted 5 years ago

“Doesn't cover great but does cover. Seems more sheer than I thought it should be...I'm light skinned but light made me look white...also when it covered...seemed to make lines and creases more obvious...it's ok but not great...”

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Posted 5 years ago

Hi Nancy, It sounds to us that the shade ordered may have been too light for you. We offer 6 shades in our line and we have many customers who may be a combination of two. Kindly give our customer service line a call and a Representative will be happy to help you. We can be reached directly at 732-542-5357. We hope this helps and look forward to speaking with you soon. Best regards, Smart Cover Team

Posted 5 years ago

“I continue to use the Smart Cover Stick. I have for many years. I like the product because it makes me feel good about myself when I go out in public. Thank you Smart Cover!”

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Posted 5 years ago

“Been using Smart cover Concealing Creme and Moisture primer lotion for many years and I am still very pleased with the product”

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Posted 5 years ago

Smart Cover Cosmetics is rated 3.8 based on 355 reviews