Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.29

4.3 Rating 723 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 723 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road
Watford
WD18 0GX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price good explanation of policy”

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Posted 7 years ago

“SAJ was very friendly and was all completed in 15 minutes. Great price when compared to Domestic and General.”

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Posted 7 years ago

“Saj was extremely polite and helpful and explained the cover very well. We hope to receive good service from smart cover as new customers so we can recommend you to friends.”

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Posted 7 years ago

“Very polite and explained everything”

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Posted 7 years ago

“Very helpful advisor who explained everything clearly”

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Posted 7 years ago

“Very competitive (cheapest quote) and very honest and helpful, non pushy nice call centre agent who was more interested in giving me the best priced policy, and happy to answer any questions I had, not just trying to rip me off. Company should change its policy of not providing a cash payment alternative, instead of just like for like, if and when an appliance is a write off. After all it is the client's money that has paid into the policy, so they should have a choice - Domestic & General do this. Also needs to change the far too long fangled and burocratic proceedure, of having to fill in a claim form and send it back, simply to arrange a call out for an engineer to attend for a repair. A simple phone call quoting your plan number should suffice; after all that's what you do with Domestic & General”

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Posted 7 years ago

“I had Insurance with Smart cover . When I make claim for my American style fridge and freezer which I was bought £550 two years ago. Now Smart cover telling me that I have to pay extra either £300 or £1000 for new replacement similar products. My claim cover up to £500. As i told them i can't afford that even brand new one i can bought by £500 from Argos. Then what's reson for insurance. Is kind of joke. Please don't go with Smart cover. Please talk to first about your future claim then go for insurance.”

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Posted 7 years ago

Dear Mr. Ali, We have arranged for an engineer to come to your property next week to assess the repair of your item. We will await the engineer's report. Thank you and apologies for any inconvenience caused.

Posted 7 years ago

“Quick and easy to understand the agent was polite and did what was required”

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Posted 7 years ago

“Yes, very happy.”

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Posted 7 years ago

“I've taken out, Smart Cover today. after speaking to raj, who gave me a good deal, plus they had extras offers to...then my last insurance, you never no, when you need em , thanks raj ????”

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Posted 7 years ago

“I am extremely pleased with the way Raj at Smart Insurance dealt with my call today. Nothing is too much trouble. Always a pleasure to renew with Smart”

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Posted 7 years ago

“Very happy and customer service customer service was excellent.”

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Posted 7 years ago

“Very helpful staff good price for cover will recommend to others.”

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Posted 7 years ago

“The person I dealt with on the phone Mr Saj was very helpful and clear. He explained the policy/cover nicely.”

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Posted 7 years ago

“Good price”

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Posted 7 years ago

“still waiting for repair man since 28 july stars - 100”

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Posted 7 years ago

“I discussed my appliance cover with Saj who was extremely helpful”

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Posted 7 years ago

“Quick, easy, saved over £50. Excellent service,polite and interested salesman. No pressure.”

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Posted 7 years ago

“I found Saj very helpful. I told him that I wanted a quote for my sky HD box. He explained what I would get for my money, which I was happy with. Thank you.”

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Posted 7 years ago

“Adviser was brilliant swift and understood our circumstance”

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Posted 7 years ago

Smart Cover Insurance is rated 4.3 based on 723 reviews