Login
Start Free Trial Are you a business?? Click Here

Smart Cover Insurance Reviews

4.3 Rating 723 Reviews
84 %
of reviewers recommend Smart Cover Insurance
4.3
Based on 723 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Smart Cover Insurance Reviews
Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road
Watford
WD18 0GX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great service explained everything clearly very pleased with call handler kind regards d Armstrong
Helpful Report
Posted 7 years ago
It was an easy process to insure the products that I wanted to and the price was pocket friendly. So far so good.
Helpful Report
Posted 7 years ago
The adviser Bradley was very knowledgeable and helpful
Helpful Report
Posted 7 years ago
I am new to smart cover
Helpful Report
Posted 7 years ago
I phoned your office on Monday, about a refund, and the money has not arrived in my bank account yet, but I was promised that it would be dealt with immediately.
Helpful Report
Posted 7 years ago
The young man who called me was very helpful and informative.His name is Pravin.
Helpful Report
Posted 7 years ago
Pravin was very friendly and helpful and explained everything in great detail I am very happy with the company and would recommend to friends
Helpful Report
Posted 7 years ago
Have as yet to rate performance as an insurer but having just taken out a policy, the customer service seems good & staff very polite
Helpful Report
Posted 7 years ago
Excellent customer service their representative (Pravin) called back exactly as requested. He talked me through their offer and didn't take long to process all my details. Would recommend this company hopefully this service level will continue.
Helpful Report
Posted 7 years ago
I am fairly happy with this company my only worry was a phone call I received the day I took out the policy wanting proof of purchase which I don't have as the machine was brought for my daughter 3 yrs ago (by her father in law) who has since moved into a property with a machine already in it as mine was playing up and old she gave this one to me & as I've always insured mine I decided to insure this one as well, the chap that phoned me was going to ring me back in 10 minutes but didn't so thanks for this email its jogged my memory & I will now ring them
Helpful Report
Posted 7 years ago
Your representative Saj was extremely helpful, had plenty of knowledge of your products. We were able to come up with a good cover for our electrical appliances.
Helpful Report
Posted 7 years ago
Smart cover is the best insurance company iv, ever been with Its taken care of my needs and always there when i need them. Marks out of 100 is a 100 its the best i always recommend them there top notch company. They can not be faulted in any way there just the best
Helpful Report
Posted 7 years ago
Great customer service and cheaper than Domestic & General who I was with before.
Helpful Report
Posted 7 years ago
Very happy!!!!
Helpful Report
Posted 7 years ago
I had a query about my existing contract for sky box as I have received two calls from another company insisting that I had a contract with them which I disputed. The representative of Smart Cover assured me that my contract is still ongoing with Smart cover
Helpful Report
Posted 7 years ago
I'm really happy, it's cheap and I get to save some money
Helpful Report
Posted 7 years ago
Quick and easy to deal with, Pravin was really friendly and helpful. Also over 50% cheaper than my previous provider with the same benefits. Thanks guys!
Helpful Report
Posted 7 years ago
Can only give four stars as I've never had a claim , but spoke to SAJ , he was very understanding and made me a good offer for my Hootpoint gas cooker. The manufactures warranty is due to run out , and having purchased the cooker through AO .com they contacted me with a quote of nearly £8 pounds per month. But SAJ was able to quote me the same type of cover for £52 annually, .i snatched his hand off, I'm an exciting customer.if I have the misfortune to have a breakdown, then I only hope the staff are as pleasent to deal with. I'm sure five stars will be given if I have a breakdown. GStanford .
Helpful Report
Posted 7 years ago
Very clear advice on what to insure and easy progress to setting up payment system
Helpful Report
Posted 7 years ago
Because they sort everything out for u and the talk very nice to u
Helpful Report
Posted 7 years ago
Smart Cover Insurance is rated 4.3 based on 723 reviews