Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.29

4.3 Rating 723 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 723 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road
Watford
WD18 0GX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to be Insured. Had Phone call off a very nice Gentlemen about my cover and that the Documents would be sent to me very soon. Very good Customer Service.”

Helpful Report

Posted 7 years ago

“Easy process to sign up insured 5 appliances & paid annually which helped me to save some money. The person I spoke to was helpful & very polite. Also got Free Home Emergency when insured 5 appliance”

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Posted 7 years ago

“Had loads of questions regarding the home emergency and the boiler cover ,Kevin answered them all to the best of my satisfaction.”

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Posted 7 years ago

“I was given straight forward,helpful advice and i found it easy to get all my questions answered thankyou to the helpful agent Saj who was very polite thanks once again”

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Posted 7 years ago

“Recently took washing machine insurance online. The policy is well explained and it cost me less than half price of what I was paying Domestic&General. Have not used the insurance yet so can not comment on the actual service.”

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Posted 7 years ago

“Excellent price and very helpful and informative when I set this up,hopefully will be as good if I ever have to use their services .”

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Posted 7 years ago

“I had a conversation with Ethan today to take out a policy to cover our appliance's he was very helpful and dealt with us in a professional manner.”

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Posted 7 years ago

“Cheaper than the current appliance cover I have, and during the setting up of the policy, the call taker (Saj) couldn't have been more patient or helpful”

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Posted 7 years ago

“Pavin was very helpful and professional .. A credit to your organisation !”

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Posted 7 years ago

“I used the call-back service, as I personally find computers difficult so that was great for me. The operator I spoke to (Pravin) went out of his way to find out information for me, it was exceptional service and a really great price for the cover I wanted.”

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Posted 7 years ago

“Excellent Customer Service..its nice to have contact with someone who can answer all your questions regarding your insurance. Very helpful advisor.”

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Posted 7 years ago

“The representive I spoke to was able to answer my questions with ease, he was very knowledgable and courteous. I was able to purchase over the phone Home Emergancy Cover at a great price for 12 months which also included Annual Boiler Service. I would recommend this cover just for the price alone. Thank you for all your help.”

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Posted 7 years ago

“I have been with Smart Cover for four years and I have just joined for another year. I find them to be very understanding of my needs. Every one I have talked with have been first class.”

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Posted 7 years ago

“sag very helpful explained everything fully.”

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Posted 7 years ago

“I cannot rate the insurance but the experience when trying to obtain cover was excellent. I will wait to see what the the actual insurance cover is like if I’m every unfortunate enough to need their services.”

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Posted 7 years ago

“yes im happy”

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Posted 7 years ago

“Very good customer service”

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Posted 7 years ago

“Good range of service for reasonable price”

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Posted 7 years ago

“As I,m a new customer, I cannot give a valid opinion of your insurance, but the price seems very competitive compared to my current provider, and hopefully will be arranging further multiple cover for the remainder of my appliances, in March when the existing cover expires. My answer to the initial question was solely based on the excellent customer service I received when you finally contacted me. The person who answered all my questions in a polite , friendly, and constructive manner, giving me options which I hadn't considered was called Pravin. I initially tried to contact you as your item box on your online website does not contain a electric hob (induction in my case) or a extractor fan, which I wanted to insure. I even tried your web chat,speaking to Natalie , but she could not help me.Finally, the phone number 03333449559 ,given as a helpline on your website does not help things as this as I was told ,was not a customer service contact number, and passed my request to anther department Mr S Austin..”

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Posted 7 years ago

“Pravin was very courteous and helpful and explained the Policy clearly and concisely. I look forward to receiving the Policy Documents in due course.”

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Posted 7 years ago

Smart Cover Insurance is rated 4.3 based on 723 reviews