Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.29

4.3 Rating 723 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 723 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road
Watford
WD18 0GX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The person i spoke to was pravin and he was very helpfull just abhit too fast when talking but was kind person with great customer service.”

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Posted 6 years ago

“I am only able to give a 5 at the moment as I have not actually used your service yet. However I can say that Kevin Moore who was my advisor was polite and friendly at all times. He gave me all the information clearly.”

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Posted 6 years ago

“I was very pleased with the agent who explained very well about my policy.He was clear and efficient.”

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Posted 6 years ago

“Pravin was very polite and lovely”

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Posted 6 years ago

“Great”

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Posted 6 years ago

“Have a few items now insured, but luckily had no cause to call out. Today we have included boiler cover , cheaper than British Gas, the agent Pravin was very professional and answered all my in depth questions. If his professional standards are anything to go by then my mind is at ease should I need to claim .”

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Posted 6 years ago

“A nice and easy service, with Pravin, who didn't have a strong accent, as I have a problem understanding sometimes on the phone.”

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Posted 6 years ago

“Try friendly explained everything there was to know”

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Posted 6 years ago

“Your agent was very friendly without being pushy and cut to the chase of the information he needed and we needed. He was a breath of fresh air when we are inundated by so many 'sales' calls these days.”

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Posted 6 years ago

“The guy who I chatted to was very polite and a pleasure to talk to”

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Posted 6 years ago

“The agent I spoke to was helpful and polite when taking out a new policy.”

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Posted 6 years ago

“I've just bought insurance and didn't used it but customers service is”

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Posted 6 years ago

“I work as client services Manager and was disappointed not to receive any confirmation email of my application for 5 days, whilst full payment was made at the time of purchase. Eventually I was emailed the cover certificate, requesting a verification email with pictures of my insured product, which I emailed instantly. It’s the second day without any acknowledgement. I am wondering if I have made a mistake by opting with Smart Cover.”

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Posted 6 years ago

“Reasonably priced.”

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Posted 6 years ago

“to be honest I have only just taken out the policy so can only comment on the person I spoke Kevin Moore. He was helpful and polite and very efficient.”

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Posted 6 years ago

“very good customer service very helpfully thank you very much for your custom”

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Posted 6 years ago

“Today 3/7/2018 ,I enquired about insurance cover for kitchen items,Your telephone assistant Kevin Moore gave me the uppermost attention and was very understanding during our total conversation,Its my first time of using Smart Cover and I am sure if the Company conducts their business in the same way Kevin did. I will be very very Happy,Regards Mr J Townley”

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Posted 6 years ago

“It was nice talking to Mr.Kevin who explained the policy in detailed and assisted to chose the right appliances to be covered. It was easy and straight forward to sign up but hard if any claims. Loads of things to be submitted unlike the sign up. I would not recommend this cover.”

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Posted 6 years ago

“Efficient and explained well to me a bit long winded but on the whole ok”

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Posted 6 years ago

“He gave me satisfied answer. i was happy.”

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Posted 6 years ago

Smart Cover Insurance is rated 4.3 based on 723 reviews