Smart Cover Cosmetics Reviews

Name: Smart Cover Cosmetics
Rating: 3.75

3.8 Rating 355 Reviews

64 %

of reviewers recommend Smart Cover Cosmetics

3.8

Based on 355 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

(800) 809-9446

Email:

smartcover@customerstatus.com

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Smart Cover Cosmetics 5 star review on 27th August 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the product, however, what they sent was such a small container I could never cover 1 let alone 2 legs with it and if I had to spend that much money each time, I would go broke. I have since left two messages and sent 2 emails (The 2nd email was just sent) to make sure they do not send me anything else and I have had no response. Also the number they have is not an room free number and only lets you leave a message, you can't wait on hold to speak to someone.”

Helpful Report

Posted 7 years ago

Hi, We are so sorry to hear you are having trouble reaching us. As the owner of the company, i just went through all the emails and recent phone calls and didn't see any of your messages. Please feel free to call us toll free at 1.877.651.6655 and we would be happy help you. As for the tubes, they are highly pigmented and a little bit goes a long way. We do offer a plan where you can get two for the price of one. I really hope you will contact us. Best regards, Nancy Roberts.

Posted 7 years ago

“I have used it for many years since a plastic surgeon botched a procedure that caused a line around my jawline. The suntan shade blends with the rest of my face and neck. Very happy!”

Helpful Report

Posted 7 years ago

“It was ok but looks a little caky on my face and hard to find the right shade and it does come off on my clothes 😣”

Helpful Report

Posted 7 years ago

Hi Capitol, the tubes are highly pigmented so a little bit goes a long way. If you ordered our kit, you should have received three shades to custom match your skin tone. We'd be happy to help you find the right shade. Kindly call us st 732.542.5357. Smart Cover is smudge resistant. We suggest letting it dry down for a few minutes. Best, Smart Cover Customer Service

Posted 7 years ago

“Doesnt stay on”

Helpful Report

Posted 7 years ago

Hi Peggy, sorry you are having trouble with it staying on. Not sure what you are covering. For example, if you are using it on your legs, we suggest applying a generous amount then blend in the edges. We would be happy to help you by phone with the coverage. Please call us at 732.542.5357. Best, Smart Cover Customer Service.

Posted 7 years ago

“The coverage is not thick enough to cover. Too thin...like lotion.”

Helpful Report

Posted 7 years ago

Hi Linda, Sorry you are having trouble with the consistency. Were you using the Concealing Creme tubes? Those tubes are highly pigmented. If so, perhaps you just needed to squeeze more out of the tube. Please call our customer service line and a representative will be happy to help with your concealing needs . We can be reached at 732-542-5357. We look forward to hearing from you soon. Best regards.

Posted 7 years ago

“The product did what it was advertised to do. My skin looks so much better.”

Helpful Report

Posted 7 years ago

Hi, Thank you so much for your kind words! So glad you like it! If there is anything else we can do to make your experience even better, please let us know! Best regards, Smart Cover Customer Service.

Posted 7 years ago

“Order was correct and received promptly.”

Helpful Report

Posted 7 years ago

Hi Pamela, Thank you so much for review! So glad you received your order promptly! If there is anything else we can do to make your experience even better, please let us know! Best regards, Smart Cover Customer Service

Posted 7 years ago

“I think product is good. I am having some problems applying it., even with the sponge”

Helpful Report

Posted 7 years ago

Hi Pamela, Thank you so much for your review! We'd be happy to help you with some application tips. Please call us at 732.532.5357. If there is anything else we can do to make your experience even better, please let us know! Best regards, Smart Cover Customer Service

Posted 7 years ago

“Smart cover worked as a great foundation and good coverage without being heavy very natural looking. Thank you”

Helpful Report

Posted 7 years ago

Hi, Thank you so much for your kind words! So glad you like our coverage! If there is anything else we can do to make your experience even better, please let us know! Best regards, Smart Cover Customer Service

Posted 7 years ago

“The PerfectTouch Camouflage Creme works perfectly to cover dark under eye circles, sun damage spots and blemishes. I love the creamy light weight texture. And it is buildable to add even more coverage if necessary.”

Helpful Report

Posted 7 years ago

Hi Linda, Thank you so much for your kind words! So glad Smart Cover works for you! If there is anything else we can do to make your experience even better, please let us know! Smart Cover Customer Service

Posted 7 years ago

“Was not at all what I expected. It's the same cover stick I buy in the stores just a lot more expensive. dissapointing.”

Helpful Report

Posted 7 years ago

Hi ! Please call our customer service line and a representative will be happy to help with your concealing needs . We can be reached at 732-542-5357. We look forward to hearing from you soon. Best regards

Posted 7 years ago

“Love the product! It covers my redness and also dark spots completely. My daughter used it and now she plans to order.”

Helpful Report

Posted 7 years ago

Hi Lynn, Thank you so much for your kind words! So glad Smart Cover works for you! If there is anything else we can do to make your experience even better, please let us know! Smart Cover Customer Service

Posted 7 years ago

“Good but to light”

Helpful Report

Posted 7 years ago

Hi Gail! Thank you for your review. Please call our customer service line and a representative will be happy to help with your concealing needs or choosing the right shade for you. We can be reached at 732-542-5357. We look forward to hearing from you soon. Best regards

Posted 7 years ago

“I was not impressed. I do not want any more of your products. The make-up I buy around here does just as well. Please cancel any future orders.”

Helpful Report

Posted 7 years ago

We are sorry to hear that. Please call our customer service line and a representative will be happy to help with your concealing needs. Also we are unable to make changes to your Smart Plan Via email so please give us a call at 732-542-5357. We look forward to hearing from you soon. Best regards!

Posted 7 years ago

“The shade I received was too light ... I need one shade darker. Otherwise, I love the product. Can I get it exchanged? Thanks, Barbara King”

Helpful Report

Posted 7 years ago

Hi Barbara, Yes! We do offer a exchange policy. Please give our customer service line a call and a representative will be happy to re-ship the correct shade . We can be reached at 732-542-5357. We look forward to hearing from you soon. Best regards!

Posted 7 years ago

“I saw on a YouTube video this makeup artist used Smart Cover as foundation. I have tried it 3 times and had to wash it off. It looked horrible. Wouldn’t blend in at all. Total waste of money but I did buy the bronzer too and like that.”

Helpful Report

Posted 7 years ago

We are sorry to hear that. Please call our customer service line and a representative will be happy to help with your concealing needs. We can be reached at 732-542-5357. We look forward to hearing from you soon. Best regards

Posted 7 years ago

“I think Smart Cosmetics are the best, I have a skin condition called Rosacea and the makeup is so fantastic that I have to share with family and friends. I plan to keep using it and it also makes fantastic gifts and I love it.”

Helpful Report

Posted 7 years ago

Hi Sharon, Thank you so much for your kind words! So glad Smart Cover works for you! If there is anything else we can do to make your experience even better, please let us know! Smart Cover Customer Service

Posted 7 years ago

“I have bought every concealer on the market. This one by far is the best coverage. I really dispise people who write fake reviews, and i always out them. The only problem, the last 2 i bought broke off and kept falling on the ground when i opened the stick. Ive been using this for a few years now. Im considering the last two an aberration. I hope im right! Thanks Smartcover”

Helpful Report

Posted 7 years ago

Hi Linda, Thank you so much for your kind words! So glad Smart Cover works for you! If there is anything else we can do to make your experience even better, please let us know! We can be reached at 732-542-537. Smart Cover Customer Service

Posted 7 years ago

“The makeup went on smooth but when it dried it was very cakey. It did not cover the issue I have. I am returning this product, it's not worth what I paid. Also, I wasn't happy that you can't just get the color you need, I had to pay for 2 colors that were not close to my shade. Disappointing.”

Helpful Report

Posted 7 years ago

“Waste of money. Don't really hide unless you cake it on and the tube so little , it's really a waste.”

Helpful Report

Posted 7 years ago

Hi Betty, Sorry you were having trouble concealing. The tubes are highly pigmented so a little bit goes a long way. We would be happy to help you with some concealing tips. Feel free to call at a732.542.5357. Smart Cover Customer Service.

Posted 7 years ago

Smart Cover Cosmetics is rated 3.8 based on 355 reviews