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Smart Sure Insurance Reviews

4.3 Rating 115 Reviews
86 %
of reviewers recommend Smart Sure Insurance
4.3
Based on 115 reviews
Customer Service
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Phone:

03333 449 669

Email:

enquiries@smart-sure.com

Location:

Ashley Court32 Main StreetAshleyMarket Harborough
Ashley
LE16 8HF

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Anonymous
Anonymous  // 01/01/2019
I FOUND THEM VERY GOOD, AND SO EFFICIENT, & KEPT ME INFORMED VERY STEP OF THE WAY, ABOUT WHAT WAS HAPPENING WITH THE WASHING MACHINE 10/10 EILEEN
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Posted 5 years ago
Daylight rip off
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Posted 5 years ago
Spoke to a very informative Connor Tavaner and he guided me through the process and fully answered all my concerns
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Posted 5 years ago
Connor was fantastic friendly and informative with setting up my insurance. couldnt have asked for anything more!!
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Posted 6 years ago
I spoke to a guy named Conor who provided me with all the info I needed in a very understandable and easy way.
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Posted 6 years ago
Talking to Mr Conor now, and he was ever so professional over the phone. He was very polite helping me with all my enquirie. Thank you Conor.
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Posted 6 years ago
Jenny was fantastic with setting my cover up went thu all the right steps also alot less then what I was paying with a previous company happy thankyou
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Posted 6 years ago
Great service, full explanation of what’s covered and each step explained as to future appliances Good value compared to other insurance quotes Connor who I talked through the process was brilliant and fully committed to ensuring policy was correct for my needs
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Posted 6 years ago
Very professional and explained everything. Well done Conner.
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Posted 6 years ago
Connor was very helpful indeed well spoken and gave us all the information we needed
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Posted 6 years ago
It was a pleasure dealing with your sales person Connor. He was polite and very helpful and explained your product perfectly. I therefore insured 6 items with your company.
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Posted 6 years ago
If I could vote a zero star I would,!!! Absolutely awful customer service. Only one person had called back when they said they would after about 10 phone calls. This is only as we said we wanted to make a formal complaint. Yet again we are still waiting for another call back a week after it was promised!! Even asked to make a formal complaint, no acknowledgement has been received. Steer well clear!
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Posted 6 years ago
Dear Mr Short. I apologise profusely for any inconvenience caused. I have found records of your calls to us on August 6th and 8th and am currently investigating as to why you experienced these problems. Regards, Smart-Sure Customer Service Dept.
Posted 6 years ago
Customer service is very good, I have spoken to Mr Praveen about the boiler service
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Posted 6 years ago
Very impressed with the help given. Details of product explained clearly. Well done.
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Posted 6 years ago
Very nice and helpful and very easy to talk to. And very professional.
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Posted 6 years ago
Connora was extremely helpful in handling my queries and resolving all issues.
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Posted 6 years ago
Spoke to Connor, very polite, clear and informative.
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Posted 6 years ago
Conner was very helpful and answered all my questions.
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Posted 6 years ago
Chatted to Conner who explained everything very well and was very friendly.
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Posted 6 years ago
Talked with a man called connor who set my home appliances insurances explain to me in detail and very happy with cover offered. Very excellent service.
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Posted 6 years ago
Smart Sure Insurance is rated 4.3 based on 115 reviews