smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.42

4.4 Rating 1,661 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,661 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About smarTours:

smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 50 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.

Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 5 star review on 14th December 2024

Diana P

smarTours 5 star review on 20th November 2024

Michael A

smarTours 5 star review on 12th October 2024

Michael A

765

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Visited Morocco in October. Took my two daughters. We all enjoyed the trip. Lots to see and Do. Khalid was our tour guide and was helpful and efficient. The terrain of Morocco is varied with lots of mountains and valleys. Hotels included were all nice”

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Posted 5 years ago

“Excelente guía.”

smarTours 5 star review on 19th November 2019

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Posted 5 years ago

“Trip good, not outstanding.”

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Posted 5 years ago

“The guide was terrific. Seeing all of the cities we went to was fantastic. Do not take any of them off the Spain tour. It was very well planned. Could always have a little more time to explore on our own, but all in all it was really great. Thank you.”

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Posted 5 years ago

“Great trip made better by the fabulous guide. Highly recommend your company. Jeff Gropper and Susan Schumer.”

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Posted 5 years ago

“Intra trip flight times were a bit early (up at 4:30 am). A lot put into day 1 (when we were most tired/jet lagged) and then less the other days when we were more rested.”

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Posted 5 years ago

“Very good Tour Director. Thought trip was very well planned. Would like a more physically active tour next time with less people on tour bus. Hotels were ok, not great.”

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Posted 5 years ago

“I enjoyed my stay in Abu Dhabi and Dubai and recommend to everyone so rich in its culture and amazingly the cleanest place I’ve ever visited by far.xoxoxo”

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Posted 5 years ago

“Excellent trip. Well organised and great value. Thanks”

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Posted 5 years ago

“Overall, the tour was very good; guides/drivers were excellent and the various venues were excellent. However, if you are not used to getting up and out by 8:00-8:30 a.m. every day (with suitcases out by 7 a.m. some days), this tour may not be for you.”

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Posted 5 years ago

“Our tour guide was wonderful. Although he was involved in giving us a fantastic view, historical and recent overview of the Israel and its surrounding area, he was still aware of each tourist and their special needs.”

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Posted 5 years ago

“We enjoyed our trip to China with Smart Tours. We would have liked to have had less time with shopping experiences and more time at the historical sites and museums.”

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Posted 5 years ago

“Never received luggage tags and were told they were mailed to us. Too many buffets. Warn travelers of theft problems we encountered at the Johannesburg airport. Great tour guide. Ron was very knowledgeable.”

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Posted 5 years ago

“We thoroughly enjoyed the tour. Dan the tour guide was outstanding. He was extremely knowledgeable and communicated very well. In addition, he was very helpful in assisting with my wife who has difficulty walking, by carrying her walker up the many stairs that we encountered.”

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Posted 5 years ago

“this is Joyce Redmon... i made the arrangements and paid for the trip. The Thai guides were excellent and the tour of Thailand was awesome. our only complaint was the trip home. 14 hrs of layovers plus the 18 hr flight was too much. i will not be recommending this company again unless the flight info can be communicated up front.”

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Posted 5 years ago

“I hope you got my review yesterday. I adored the trip to India Oct. 211st.Jasvir Saurana was the best!! He opened the history books. H was exceptional.He deserves a 10!!! He helped us in every way even to the end.”

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Posted 5 years ago

“I liked the tour in all respects, but not the way the tour was managed by our tour director. Lot of time was wasted by giving free time every day. Very little time was spent on Pitvice Lakes National Park and too many optional tours were given to us.”

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Posted 5 years ago

“It was a great itinerary. Peter Murphy was a great tour guide. The hotels were all great.”

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Posted 5 years ago

“This was the best vacation ever. The sites were more then I could ever imagine and the tour guide, Tarek, was very knowledgeable and took great care in dealing with any issue that arose. Will definitely be touring with them again.”

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Posted 5 years ago

“This was our first group tour. We were pleasantly surprised to find the group size to be 24 and the people on the trip easy to get to know and fun to be with. Our guide was superb: informative, attentive to detail and individual needs, knowledgeable, relaxed, and a pleasure to be around. We felt at all times we were in good hands! Our accommodations were nice. There was a good balance between guided tours and free time. We will certainly consider taking SmarTours in the future.”

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Posted 5 years ago

smarTours is rated 4.4 based on 1,661 reviews